Forescout Platform and KACE Systems Management Appliance (SMA) are leaders in the field of network access control and systems management, respectively. While Forescout has a stronghold in endpoint visibility and network access control, KACE excels in automating asset and patch management.
Features: Forescout offers real-time alerts and compliance monitoring, network access control, and extensive third-party security integrations. Its deployment flexibility includes both on-premises and hybrid cloud options. KACE SMA shines with asset management, patch management, and service desk functionalities, enabling centralized IT administration. It automates software deployment and inventory tasks, providing a comprehensive endpoint management solution.
Room for Improvement: Forescout could enhance partner integration and address false positives and licensing cost issues. User feedback also points to challenges in switch management and accurate host classification. KACE SMA requires improvements in scalability and reporting, with users desiring a more intuitive user interface for easier usability and enhanced reporting capabilities.
Ease of Deployment and Customer Service: Both products provide versatile deployment options. Forescout supports complex deployment types that users find can be challenging. Despite responsiveness, customer service has mixed reviews regarding technical support speed. KACE SMA performs well in on-premises environments and is praised for customer service, though it could improve in response times and partner support.
Pricing and ROI: Forescout's pricing is perceived as high due to its licensing model, but larger organizations find the cost justified by enhanced network security and ROI. KACE SMA offers competitive pricing, particularly favorable for academic institutions, delivering cost savings through its asset and patch management functions, contributing to heightened security and operational efficiency.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
We have had experience with their technical support and must pay additionally for maintenance, support, and regional service.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
Scalability can be costly since a physical box needs to be installed for every site.
We have outgrown the size of one KACE appliance and are now running two.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
I would rate its stability as 9.5 out of ten.
Forescout Platform could enhance its integration of AI to improve IoT and OT device security to better meet our needs.
The console is a fat client, and a web interface would be preferable.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
Installing a physical box on each site can be expensive.
The overall pricing of Forescout Platform is reasonable for the functionality it provides.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The platform enables automated policy enforcement, allowing us to simulate and test policies before enforcement, streamlining our security operations.
The most effective feature has been network access management, which has been crucial for our primary use cases in the organization.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
Forescout Platform provides today’s busy enterprise organizations with policy and protocol management, workflow coordination, streamlining, and complete device and infrastructure visibility to improve overall network security. The solution also provides concise real-time intelligence of all devices and users on the network. Policy and protocols are delineated using gathered intelligence to facilitate the appropriate levels of remediation, compliance, network access, and all service operations. Forescout Platform is very flexible, integrates well with most of today’s leading network security products, and is a very cost-effective solution.
Forescout Platform Features
Real User Reviews
An important main feature of Forescout is the visibility the solution offers.
One reviewer who is a Consultant at a tech services company, says, "Within three or four days, you can have complete visibility of your infrastructure on the network. Compared to other solutions, the deployment of the solution is easier and we can close the project quickly."
Users also appreciate that the user interface is clear and easy to understand.
An Instructor at a tech services company, shares, "The most valuable feature of the Forescout Platform is the large capacity it can handle. Additionally, the interface of the platform is good."
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
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