When users are out of the office they can maintain full ShoreTel functionality.
It has helped outside sales reps stay connected with simple transfers from customer service and the 800 number.
5+ years
ShoreTel Mobility puts desk phone features on all popular smartphones and tablets so your employees can stay in touch professionally no matter where they go. You can even find ShoreTel Mobility on the Apple Watch.
ZK Research
| Author info | Rating | Review Summary |
|---|---|---|
| Business Analyst at a healthcare company with 51-200 employees | 4.0 | I value ShoreTel's ability to maintain full functionality when I'm out of the office. It significantly helps my outside sales reps stay connected through simple transfers from customer service and our 800 number. |
| Manager, Global Technical Support Services at a marketing services firm with 1,001-5,000 employees | I find ShoreTel Mobility useful for remote work, accessing the directory, and dialing by extension. However, it lacks Mac support. Since I switched, I use a Counterpath solution on my Mac instead. | |
| Recruiter with 1,001-5,000 employees | 4.5 | I've used this solution for over 5 years. I found its mobility and flexible voicemail delivery valuable. Setup was easy, deployment had no issues, and stability is excellent. Customer and technical support were also excellent. |
| Infrastructure Expert at a computer software company with 51-200 employees | 4.0 | The mobility solution makes us always available, which my sales team loves for closing deals anywhere. As IT, I find its effectiveness means I'm constantly contactable, wishing for old tech to get a day off. |
| CIO/CMO at a marketing services firm with 51-200 employees | 4.5 | I am extremely pleased with ShoreTel Sky. Its ease of use, flexibility, and reliability, combined with outstanding support, enabled our virtual work and seamless Salesforce integration. It's a vital part of our team. |
| Developer at a tech services company with 51-200 employees | 5.0 | I find the remote voicemail and call forwarding invaluable, enabling more fluid communication with customers and off-site workers. I've used this product for over a year. |
| Staffing Manager with 51-200 employees | 5.0 | ShoreTel has been a solid investment for years, with its call tracking features effectively helping my sales team target new areas and grow our business. Customer service is responsive, and we've experienced no deployment or stability issues. |