I have been a customer of Solarwinds Web Performance Monitor. We operate in the government sector. We have integrated Solarwinds Web Performance Monitor with our Cisco products. We are using Solarwinds Web Performance Monitor only for monitoring. We have used the full package for monitoring, which includes both IP Monitor and Web Performance Monitor.
Reliable monitoring has supported synthetic transactions and improved visibility for government operations
What is our primary use case?
What is most valuable?
The integration is easy with Solarwinds Web Performance Monitor. Solarwinds Web Performance Monitor is overall good regarding synthetic transaction monitoring and data virtualization. Everything is functioning well, the interface is intuitive and understandable, easy to read, to access utilization files and reports.
What needs improvement?
Solarwinds Web Performance Monitor needs to improve maintenance and support. There is room for improvement regarding response time.
For how long have I used the solution?
I have been working with Solarwinds Web Performance Monitor for around four years.
What do I think about the stability of the solution?
I have faced no issues with Solarwinds Web Performance Monitor. Since we do not have any issues with them, I would rate Solarwinds Web Performance Monitor a 10.
What do I think about the scalability of the solution?
I do not want to see any additional features, but regarding the price, any additional license will be difficult to add because of cost considerations, and we currently have issues regarding our regional office.
How are customer service and support?
I receive customer service support from the contractor rather than from Solarwinds.
How would you rate customer service and support?
Which other solutions did I evaluate?
Solarwinds Web Performance Monitor is not exactly the best option on the market when it comes to monitoring. However, we find it the cheapest, and when comparing price and performance, we find them the best.
What other advice do I have?
We do not have any issues with Solarwinds Web Performance Monitor, and we do not have any complaints about the performance. Solarwinds Web Performance Monitor is overall good regarding synthetic transaction monitoring and data virtualization. I would rate Solarwinds Web Performance Monitor a 10 out of 10 based on our experience.
