Ubiquiti UniFi Switches Reviews

Currently, I'm using a model that has minimal usage of switches compared to the usage of wireless products.

I generally recommend Ubiquiti UniFi Switches for medium-sized corporate clients, as most of them don't mind the brand as long as the system works. With major corporate clients, they still have the mentality that Cisco is superior in the market, but medium-sized clients are easier to deploy at that level.

Ubiquiti UniFi Switches are improving technically since my last implementation. Our field engineers report significant improvements, and I was involved in Kenya's last general elections where we used Ubiquiti equipment, both wireless and switching, which performed excellently.

My assessment of Ubiquiti UniFi Switches' centralized management is that, while I haven't interacted with it extensively, it works similarly to Cisco and Meraki platforms. Field engineers should be able to provide better answers regarding this feature.

The port isolation feature on Ubiquiti UniFi Switches is standard, which I believe is appropriate considering they provide standard security features on the port.

I would rate Ubiquiti UniFi Switches a seven out of ten because my interaction has not been in-depth. I cannot say it's perfect as I haven't encountered any challenges with the switches.

I would appreciate seeing Layer 3 switches as an additional feature in Ubiquiti UniFi Switches, similar to what Cisco and Meraki offer.

I have been working with Ubiquiti UniFi Switches for more than five years.

We have never experienced any problems with Ubiquiti UniFi Switches as they are consistently stable.

The solution is sufficiently scalable because the switches can be stacked, so scalability is not a concern.

We would rate the technical support by Ubiquiti around 8 out of 10. We have only engaged with technical support once regarding the integration of the Cloud Key with the switch, where we had an issue that was resolved. My comment is limited because we have not interacted with them regularly.

Positive

Cisco switches had advantages over Ubiquiti UniFi Switches during my last interaction because Cisco had many more functionalities. At that time, Ubiquiti UniFi Switches were purely Layer 2, unlike Cisco that offered Layer 3 with routing functionalities.

It was not easy to deploy Ubiquiti UniFi Switches in our system since we are an IT firm specializing in internet services, MPLS, and wide area networks. These are solutions we deploy to our clients directly, not our system, because our system was built long ago and still runs on Cisco.

I used to participate in implementing Ubiquiti UniFi Switches, but that was a long time ago. Currently, I do not handle implementations.

I cannot provide extensive information about the diagnostics tools for troubleshooting since I don't do much fieldwork nowadays, but the tools we had, such as the discovery tools, were working effectively.

I encountered no problems with the integration of Ubiquiti UniFi Switches with our customers' network environments; the integration is seamless and should not present any issues.

Based on my experience, I rate this solution 7 out of 10.

I use UniFi Switches for our network. We need switches for notebooks, PCs, printers, and other normal equipment.

The most valuable feature of UniFi Switches is the simple management via the UniFi console. It is very easy to implement, and the straightforward management contributes to effective traffic management.

I do not have any notes for improvements.

I have been using this solution for almost a year.

I would rate the stability of the solution as ten out of ten. I did not experience any problems the whole year.

I rate the scalability as nine out of ten. It is really scalable, and adding another switch is simple since it shows up in the console ready to be edited. I am not sure where the limit is as it can be a big solution.

I did not use their technical support, so I cannot rate it. However, the manuals, installation videos, and resources on the website are very good and straightforward.

Before using UniFi Switches, I used a mixture of HP, Dell, Juniper, and some small D-Link switches. The main reason for switching was that the previous switches were old, with no more updates or support. I decided to use UniFi as a unified solution for all my needs, which includes various sizes of switches.

The initial setup was straightforward. The management software is user-friendly, although it requires some knowledge to use effectively. It is not designed for general users, yet it is great for IT staff.

Our deployment was done in-house, directly by us.

The pricing of UniFi Switches is very good. That said, I have not really seen a specific return on investment from the solution. 

However, another solution offered to us was more than double the price, making UniFi a cost-effective choice. The solution does not have unnecessary licensing fees, except for optional extended hardware support.

Pricing is very favorable, with minimal licensing involved. Licensing is not necessary for management.

We evaluated a Juniper solution, which turned out to be more than double the cost of UniFi Switches.

I would say that the solution is already going in the right direction with new introductions. Though the UI can be improved, as everyone often suggests, it is usable.

I'd rate the solution eight out of ten.

We have been using Ubiquiti UniFi switches both at home and in the office. We primarily use them for smaller networks, not in a large enterprise environment. They are suitable for environments with around ten to 20 people.

One of the most valuable features of Ubiquiti UniFi switches is their graphical interface and plug-and-play capability. They are software-configured and offer many PoE ports. 

Additionally, the firmware can be updated, allowing the switch to adapt to new rules. We have not had any outages, and they have a standard interface that has evolved to support both their standard and other PoE standards in recent years.

I would like to see improvements in their PBX-related features. The current setup is closed and does not allow for integration with non-Ubiquiti VoIP devices or providers outside their ecosystem. For them to enter the PBX business, they should adopt a more open standard to allow wider compatibility.

We have been using Ubiquiti UniFi switches for more than ten years.

The switches are stable and there have been no outages. The PoE functionality works perfectly.

While we are satisfied with its use in small environments, other products may be needed in very large companies with more than 30 users. I have no experience with larger environments.

Before using Ubiquiti UniFi switches, we had Netgear switches. I have personal experience with Netgear switches.

The setup cost is reasonable, but there are companies in the business pushing more expensive solutions. Ubiquiti offers good cost-effectiveness yet might not be favoured by all resellers due to the lack of commissions.

We have looked into Ruckus, but found it to be more expensive without offering enough advantages.

I would recommend Ubiquiti UniFi switches to others, especially for smaller environments. However, without evaluating other products, they may not be suitable for large companies. 

Overall, I rate Ubiquiti UniFi switches nine out of ten.

I work with Ubiquiti UniFi Switches, focusing on gateways, UDM Pros, switches, aggregate switches, hubs, and wireless kits. I have been dealing with these components to improve network performance and management.

The UDM Pro and its network configuration features are most beneficial for network management. The UniFi controller software has greatly enhanced our ability to manage network configurations, providing almost eighty percent of what I wanted. The PoE capabilities are valuable as we utilize PoE for security cameras, Wi-Fi devices, and mini hubs.

There is a need for more documentation on DNS Masq configurations with on-prem DNS servers and how firewall policies work. Detailed guides on common configuration scenarios would be very helpful.

I have been working with Ubiquiti UniFi Switches for two years, and in November, it will be two years.

The free support from Ubiquiti for UniFi Switches has been very good. The team is knowledgeable and efficient.

Positive

The initial setup of Ubiquiti UniFi Switches is straightforward and can be completed very quickly.

We saw a return on investment within a year, although I believe there's more potential to be leveraged.

Our investment in Ubiquiti is about £30,000, and it's a cost-effective solution since there is no subscription fee. UniFi switches offer value-driven capital costs with a feature set comparable to enterprise-level kits but at a price affordable against SOHO kits.

I've considered alternatives such as Cisco and Netgear. However, Ubiquiti UniFi Switches provide enterprise quality at a fraction of competitors' prices.

I rate the product an eight. While the product itself is excellent, the understanding of how it works can be improved. Additional documentation and guidance resources would be beneficial. I rate the overall solution an eight out of ten.

Neutral

We sell most of the switches for projects that require PoE switches. 95% of the switches we sell are PoE.

The customers who buy the access points use the standard Ubiquiti management systems because they're freeware tools. We usually get all the requests and materials from the customer, who knows exactly what he wants.

The pricing and scalability could be improved.

I have been using Ubiquiti UniFi Switches as a distributor for four years. 

I rate the solution’s stability as nine out of ten.

I rate the solution’s scalability as four out of ten.

There are some delays with support responses. However, the actual support for detailed questions is tremendous. If I inquire about a specific issue, I typically receive a response within 24 hours despite the significant time zone difference.

Positive

We also work with Cisco, where we do the configurations and suggestions in Ubiquiti. We literally supply based on code requirements.

Ubiquiti UniFi Switches are positioned between high-end enterprise solutions like Cisco and Aruba and more budget-friendly Asian options. This limits their market primarily to customers prioritizing cost over brand loyalty to established networking giants like Cisco and Aruba.

The pricing is very good on the PoE side, whereas on the non-PoE side, it is problematic.

I rate the pricing an eight for the PoE side and four for the non-PoE side out of ten, where ten is cheap.

Ubiquiti's strength is the power of Ethernet. Our primary focus at Ubiquiti is fixed wireless and Wi-Fi access points. Switches are a marginal business for us.

Overall, I rate the solution a seven out of ten.

We have multiple network segments for different purposes, like surveillance, IP cameras, and our IT infrastructure. We manage the switches through the UniFi software, which allows us to easily segregate all the VLANs. The switches are connected to our pfSense firewall, and from there, they go to all the other devices on the network.

The good thing about UniFi is that it makes deploying and managing the switches very easy. It creates its own ecosystem, so once everything is connected, you can manage everything from the UniFi controller. This makes life much easier. You don't have to go into each individual switch to configure it; you can do everything from one place. It saves a lot of time.

The features I've used have been satisfactory for my needs.

The price could be improved. 

I have been using it for about two and a half years. 

I would rate the stability an eight out of ten. It is okay in terms of stability. 

UniFi switches are suitable for small and medium-sized enterprises (SMEs). TP-Link Omada switches are also quite good in these environments. For larger organizations like banks, they would typically opt for more robust options like Cisco, Dell, or Aruba switches. But for SMEs, UniFi switches work very well.

Overall, I would rate the scalability an eight out of ten. e have a basic network setup with three to four branch offices nationwide. There are around 70 to 80 end users. 

The product itself has been working fine since we deployed them. We haven't had to contact support. We have support from our local retailer in case anything breaks down. 

Before this particular product, we used TP-Link or D-Link switches. But two years ago, we switched to UniFi. 

We've been happy with them, even though they're more expensive than Omada switches. The extra price tag is worth it.

Cisco is in a league of its own. The thing with Cisco is that it requires a significant time investment for setup and troubleshooting. For large corporations or enterprises with high traffic, you need something as solid as Cisco. 

But for small to medium-sized enterprises, Ubiquiti is a good option. It can handle that level of traffic. In large enterprises, you have a large IT team, so if something goes wrong, they can deploy multiple people to fix it. But in SMEs, you might only have a few people managing the entire network, with maybe one or two people per site. 

So, having something that can be managed from one place, where devices can easily be connected and recognized, is very convenient in that kind of environment.

Even though it's more expensive than the TP-Link [Omada] we used previously, deploying and managing them is very easy. If you have all UniFi devices, setup is a breeze. It's when you mix and match that it becomes more complicated.

The entire setup took us almost a week to setup. It is quite easy. 

There were three to four of us involved in the deployment process. It was mostly me, and I had three more people working under me. The switch deployment and setup took one or two days. Most of the time was spent on cabling.

Time is money. If something saves you time, it's saving you money. I've had experience with TP-Link and D-Link, and even Cisco switches. Cisco switches are in a league of their own, but they require a significant time investment. UniFi switches are much faster to deploy.

I've worked with Omada before, and the price of Ubiquiti is worth it because the integration of the switches is seamless. It's like they just talk to each other.

I would rate the pricing a nine out of ten, with one being cheap and ten being expensive. 

It's expensive, but it comes with quality. I could have twice as many switches from TP-Link or other brands for the cost of the UniFi switches.

I would recommend Ubiquiti as my number one choice. TP-Link Omada would be my second choice for small and medium-sized enterprises. 

For larger organizations, I would recommend Cisco or Aruba.

Overall, I would rate it an eight out of ten.

I have been using UniFi Controller software to create multiple asset IDs that help me manage groups of people. I have divided a guest network separately. The MAC filtering allows me to permit only the required people of the network.

The best feature of Ubiquiti is the intuitive interface for managing day-to-day work. It is easy for the lower staff to understand. I can manage user connectivity, limit bandwidth, apply MAC address filtering, and it offers POE capabilities. The stability of UniFi Switches is commendable, and they offer peace of mind due to their reliable performance.

I face issues sometimes when two switches or APs are installed next to each other, leading to speed problems. The channel optimization option or a device restart is required occasionally. 

Recent updates have removed many options available in earlier versions, simplifying the interface but limiting control. Also, controlling and reducing network traffic directly from the controller would be beneficial.

I have been using Ubiquiti for six years.

If the system is installed, it runs well, with no issues. The issue I have experienced may stem from the client's environment or EMI interference, which affects speed. Otherwise, the connectivity and management are okay with the occasional need for device restarts.

I haven't requested any technical support yet. I have tried to resolve issues through the community or available data.

Positive

Before using Ubiquiti UniFi Switches, I worked with Cisco's switches. Cisco devices are costly with complicated configurations, requiring hiring specialized resources. Clients in Pakistan are not willing to pay the high costs associated with Cisco.

Price is not an issue for us, though availability in Pakistan is a problem. Many vendors mark up prices significantly. Creating awareness and controlling pricing would help; however, Ubiquiti is a preferable choice due to its quality and ease of installation.

I would not only recommend Ubiquiti UniFi switches to others, but I am also ready to sell and become a distributor, reseller, or integrator. 

Ubiquiti deserves nine out of ten. Fixing the performance issues and the need for better pricing and availability solutions would improve it even further.

Ubiquiti UniFi Switches help me to control devices remotely through a network. 

The product's easy integration with other Ubiquiti devices is a huge advantage. Wireless Access Points (WAP) can be managed seamlessly using Ubiquiti UniFi Switches. When updates from the vendor are implemented for the product, they fix bugs but also sometimes create issues with the devices connected to Ubiquiti UniFi Switches. 

To use Ubiquiti UniFi Switches, a controller needs to be installed on a device, or another device needs to be obtained to manage the network. The updates in the product need to be more stable. In my experience, I have found that Ubiquiti UniFi Switches are not ideally designed for all wireless mobile devices; they are most compatible with iPhones.

I find it very difficult to connect the latest version of Android mobile phones with Ubiquiti UniFi Switches, especially when the devices are updated. The aforementioned issues create difficult situations as users are unwilling to change their devices even if it doesn't connect properly to Wi-Fi 6. For proper use of Ubiquiti UniFi Switches, a 2G and 5G network needs to be maintained parallelly. 

I have been using Ubiquiti UniFi Switches for ten years. 

If weather disturbances, such as lightning, impact the electrical circuits, the PoE switches need to be rebooted. The aforementioned function is a type of protection feature that turns the PoE off to protect the switches from damage.

If the electrical circuit is disturbed, all devices connected to Ubiquiti UniFi Switches lose power and don't function until rebooting occurs. I have faced the same aforementioned situation with Linksys switches, so I believe it's the same in all high-end switches. 

I have been using the product for ten years, and among the 48-port switches, only one has lost functionality. 

The product functions efficiently and seamlessly in our organization's scalable environment. In terms of efficiency, Ubiquiti UniFi Switches are similar to Aruba Switches. I would rate the scalability an eight out of ten. Previously, I had shifted to using Aruba Switches for two years due to the availability of maintenance for the phones in my organization without on-location software. 

I reach out to customer support only for highly technical issues, but oftentimes, the support team cannot provide a solution. For instance, when I upgraded the firmware of one of our organization's customers, none of the Android phones could connect because I had implemented a 5GHz WiFi, which needed to be replaced by two separate channels of 2GHz each; even for this situation, the customer support was unable to present an effective solution.

I would rate the tech support a six out of ten. The support team does make efforts to resolve issues to the best of their abilities; they are willing to spend hours over a call with customers to resolve an issue. 

Neutral

The solution is mostly deployed on-premises because some organizations don't prefer cloud connectivity over an on-prem controller. Maintaining Ubiquiti UniFi Switches is straightforward, as the insights are available in the software. Once an update is rolled out, it needs to be implemented for the connected devices. A limited number of professionals are required to maintain Ubiquiti UniFi Switches. 

Ubiquiti UniFi Switches may be better than Aruba Switches, but I prefer Aruba Switches because it helps me roll out and manage switches immediately from my phone while I am traveling. 

Ubiquiti UniFi Switches is one of the most cost-effective solutions in the market. There are no additional costs for Ubiquiti UniFi Switches. The solution costs about 15% less than Aruba Switches. 

I prefer Aruba Switches over Ubiquiti UniFi Switches, but I don't always have access to Aruba products. 

The product can enhance network efficiency through its insightful management interface, which allows me to check the details of the connected devices and ports on the network. For instance, I can check which devices are turned on and which ports have functionality issues. 

Ubiquiti UniFi Switches have PoE features and work with almost every device, including telephones, cameras, and any other device that needs Power over Ethernet (PoE). I use Ubiquiti UniFi Switches primarily for the aforementioned functionality. Overall, I would rate the product an eight out of ten. 

UniFi products have a good graphical user interface. I work for a system integrator company, where we provide solutions to customers and resellers of these products. Ubiquiti offers competitive price. The products, including the controller and access points, are comfortable to use and of decent quality. 

I encountered a problem with Ubiquiti’s wireless solution. Local user authentication isn’t supported, and we’re limited to using vouchers. The problem seems to involve integration with an external RADIUS server. It might be that my current knowledge or experience with configuration isn’t sufficient. However, we still face challenges regarding more advanced features like combining wireless solutions with RADIUS servers.

For advanced needs like VXLAN or creating trunking or tunnels, especially in large-scale environments like data centers, UniFi Switches are not suitable. They work well for small to medium networks and are very easy to deploy. The documentation is also thorough and easy to find online, making deployment straightforward with no major issues. Basic installations take around 5 to 15 minutes. We've noticed that if the firmware isn't updated regularly, the switches can lose connection with the controller, rendering them unmanageable. Updating the switch and other UniFi devices, such as the controller or security gateway, is important. If one device is upgraded but not the switch, the switch can disconnect from the controller.

I have been using Ubiquiti UniFi Switches for  three to five years.

It is stable. Thanks to their detailed documentation, I've never had to expand a UniFi switch, which requires minimal maintenance, and I've never needed to contact support.

Ubiquiti Switches are easily integrated with other switches, though they are more suitable for small to medium-sized networks.

I have more experience with FortiGate than Meraki. I prefer proposing FortiGate for SD-WAN solutions to my customers, as it doesn't require a license, unlike Meraki, where the license is crucial for continued operation. I haven't worked with FortiGate Cloud but have experience with FortiGate, FortiWeb, FortiMail, FortiAnalyzer, FortiManager, and FortiAuthenticator, among others. However, I lack experience with Fortinet products like FortiSandbox and FortiCASB.

An active license is required to maintain access to the controller. When the license expires, you lose control, which has been an issue for some customers. In comparison, UniFi products don't require a license, which makes them easier to manage. Meraki is more expensive and sometimes difficult to source in my region, where purchasing requires a lengthy process.

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

Overall, I rate the solution an eight out of ten.