Service and Support
VMware vSphere Foundation's customer service experiences vary. Some rate technical support high, praising continuous global assistance and technical prowess, especially during emergencies. However, others note declining quality with Broadcom's management, longer response times, and occasional language barriers. Support is now more stable, with connectivity improvements, but high costs and recent management changes impact service satisfaction. Some rely on self-resolution and external community assistance due to inconsistent support quality and response times.
Deployment
Some found VMware vSphere Foundation's initial setup straightforward and quick, rating it high on ease. They noted limited need for support or a large team. Others experienced complexity, especially without virtualization background. It requires configuration knowledge and preparation, which might take significant time and resources. Experiences varied, with some needing to address storage and server setup, whereas in environments with existing virtual machines, deployment was faster.
Scalability
VMware vSphere Foundation is generally seen as highly scalable. Users appreciate its seamless expansion capabilities, both vertically and horizontally, through easy integration with additional hosts and straightforward licensing. It effectively serves diverse environments, including hyperconverged setups, and supports varied user scenarios. While some users rate its scalability highly due to integration efficiencies and ROI benefits, others are still exploring its full potential, especially within complex architectures involving third-party providers.
Stability
VMware vSphere Foundation is widely regarded as stable. Ratings vary from six to ten out of ten, with users highlighting its reliability across environments and low management requirements. Frequent updates are necessary due to security challenges, yet most users find it optimal for their data centers. A significant portion of users reports no significant stability issues, emphasizing strong performance tracking for system issues and microservices architecture management.