Overall, I am generally happy with VMware's customer support; they are responsive and I have no reason to complain.
VMware vSphere Foundation aids in configuration adequacy assessment while offering scalability and user-friendliness. It enhances data center resilience, maintaining high quality post-acquisition. Users praise its support and performance for large virtual environments. However, concerns arise over accessibility, licensing, and affordability, particularly post-Broadcom acquisition, with issues in quoting, purchasing, and support efficiency affecting regions like Brazil, LATAM, and Pakistan. Its cost-saving benefits are notable despite these challenges.