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Active Roles by One Identity Logo

Active Roles by One Identity pros and cons

Vendor: One Identity
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Active Roles by One Identity significantly enhances automation, improving efficiency and reducing manual effort in Active Directory management.
It improves security through controlled delegation, role-based access control, and detailed auditing, ensuring least privilege access and reducing identity-based breaches.
Organizations experience a strong ROI due to time savings, increased efficiency, and reduced errors, allowing IT teams to focus on more strategic tasks.
Active Roles by One Identity simplifies complex administrative tasks, standardizing processes like onboarding and offboarding, which accelerates and improves consistency.
Its impact on compliance is notable, with centralized auditing and reporting features that align identity management with regulatory requirements.

CONS

Initial setup and configuration of Active Roles by One Identity can be complex and time-consuming, requiring expertise in Active Directory.
There are challenges in managing workflows, policies, and delegation models, making them feel complex especially in large enterprise environments.
Reporting and analytics need improvement for better customization and clarity.
Customer support for Active Roles by One Identity is limited and needs significant improvement.
Performance issues arise when adding numerous domains, leading to slower operations in large environments.
 

Active Roles by One Identity Pros review quotes

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
May 20, 2026
One Identity Active Roles has had a very positive impact on our organization, especially in terms of productivity, security, and compliance.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Apr 15, 2026
Overall, the return on investment comes from time savings, reduced errors, better resource utilization, and improved compliance, which together justify the investment.
Prithviraj kallurkar - PeerSpot reviewer
Business Development Executive at Digitaltrack
Apr 26, 2026
Overall, beyond just making tasks easier, it adds a strong layer of control, security, and visibility of AD operations.
Learn what your peers think about Active Roles by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
Regional Manager & CISO at Citadel
Jul 23, 2026
Overall, Active Roles by One Identity has significantly reduced the complexity and workload of Active Directory administration by automating many tasks that previously required manual effort, allowing our IT team to spend much less time on routine requests and focus on higher-value projects.
reviewer2835444 - PeerSpot reviewer
Cyber Security Analyst at a tech vendor with 51-200 employees
May 9, 2026
One Identity Active Roles has reduced a significant amount of manual AD admin work, improved security through tighter access control, and made onboarding and offboarding much faster and more consistent across teams.
Sufiyan Shaikh - PeerSpot reviewer
Senior Technical Support Executive at digital track
Apr 22, 2026
One Identity Active Roles has had a very positive impact on our organization, mainly by improving efficiency and security at the same time.
PP
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Apr 19, 2026
After moving to One Identity Active Roles, I achieve better automation, improved security through controlled delegation, and enhanced compliance with detailed auditing and reporting, significantly improving efficiency and reducing operational risk compared to the previous approach.
HA
Senior Business Development Executive at Digitaltrack
Apr 17, 2026
Overall, One Identity Active Roles has helped us move toward a more automated, secure, scalable identity management model, aligning IT operations more closely with business needs.
Tushar Ushire - PeerSpot reviewer
Professional Services Consultant at Check Point Software
Apr 19, 2026
One Identity Active Roles has had a very positive impact on the organization, especially in terms of efficiency, security, and compliance.
Nisha Yadav - PeerSpot reviewer
Cyber Security Analyst at EVSPL
May 11, 2026
Overall, One Identity Active Roles has led to roughly a 40 to 60 percent reduction in AD-related service desk tickets and manual effort, with user onboarding tasks dropping from 15 to 20 minutes down to just a few minutes through automation and templates, adding up to dozens of IT hours saved every month and enabling the same team to manage more users without additional headcount.
 

Active Roles by One Identity Cons review quotes

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
May 20, 2026
One challenge we experienced was the initial setup and configuration complexity.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Apr 15, 2026
Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows.
Prithviraj kallurkar - PeerSpot reviewer
Business Development Executive at Digitaltrack
Apr 26, 2026
Overall, One Identity Active Roles is a very powerful tool, but there are definitely areas where it can be improved.
Learn what your peers think about Active Roles by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
Regional Manager & CISO at Citadel
Jul 23, 2026
The user interface could be more modern and intuitive, especially for new administrators.
reviewer2835444 - PeerSpot reviewer
Cyber Security Analyst at a tech vendor with 51-200 employees
May 9, 2026
The main improvement I would suggest for One Identity Active Roles is making the UI and policy configuration more intuitive.
Sufiyan Shaikh - PeerSpot reviewer
Senior Technical Support Executive at digital track
Apr 22, 2026
One area where One Identity Active Roles can be improved is in the user interface. It can feel outdated and not very intuitive for new users.
PP
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Apr 19, 2026
The initial setup and configuration can be complex, especially when designing workflows, policies, and delegation models.
HA
Senior Business Development Executive at Digitaltrack
Apr 17, 2026
First is the user interface and experience. While it is functional, it can feel complex for a new user and less intuitive, especially for onboarding a new user.
Tushar Ushire - PeerSpot reviewer
Professional Services Consultant at Check Point Software
Apr 19, 2026
One Identity Active Roles is a strong product, but like any enterprise tool, there are areas where it could be improved.
Nisha Yadav - PeerSpot reviewer
Cyber Security Analyst at EVSPL
May 11, 2026
One Identity Active Roles could be improved by making the initial setup and policy configuration simpler and more intuitive, especially for complex enterprise AD environments.