Akamai Bot Manager Reviews

Name: Akamai Bot Manager
Brand: Akamai
Rating: 3.9 (7 reviews)

3.9 out of 5

7 reviews
87% willing to recommend

What is Akamai Bot Manager?

Akamai Bot Manager is a comprehensive Bot Management Software solution provided by Akamai Technologies. It is designed to protect websites, applications, and APIs from automated bot attacks. Akamai is a leading content delivery network (CDN) and cloud service provider, offering a range of cybersecurity solutions, including Bot Manager.

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Akamai Bot Manager is the #1 ranked solution in top Bot Management solutions. PeerSpot users give Akamai Bot Manager an average rating of 7.8 out of 10. Akamai Bot Manager is most commonly compared to Cloudflare One: Akamai Bot Manager vs Cloudflare One. Akamai Bot Manager is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Helped 845,406 peers since 2012

Featured Akamai Bot Manager reviews

Gavin Pinho

Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees

The features of the tool are associated with the licensing part, so my company uses Akamai Bot Manager for account takeovers. The aforementioned area consists of functionality related to the product, which is available straight out of the box. The product is very straightforward. One of the features of the product is associated with the fact that it allows us to automate the blocking of countries, like Russia, that have some serious criminal records or where the crimes are high, so my company uses IP geo protection as a function. VPNs from areas that are used by some bots to potentially launch attacks are blocked by automating certain processes through Akamai. Akamai has a database of blacklisted IPs, URLs, and users.

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PallaviSharma

Platform Engineer at a retailer with 10,001+ employees

There is a clear need for improvement. Over the past year or so, we've observed an increase in the sophistication of attacks, with some occurring at the start of this year or even extending back one and a half years. Despite having ample resources, particularly with the advent of advanced AI, these entities can now execute basic bot attacks. Fine-tuning our defenses is an ongoing challenge, as they consistently find ways to evade detection or operate just below our predefined thresholds. At the same time, we must maintain these thresholds carefully to avoid inadvertently blocking legitimate customer traffic. Each time these entities attempt new tactics, we analyze their traffic patterns meticulously to refine our solution. In the event of bot attacks, our response involves scrutinizing their traffic patterns and IT signatures, followed by conducting a thorough analysis. This analysis serves as the basis for fine-tuning our defenses. To streamline this process, it would be beneficial if there were an automatic fine-tuning mechanism leveraging machine learning. This would significantly ease the ongoing task of managing and adapting to evolving bot traffic patterns.

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Neha Shakyawar

Head of Information at a leisure / travel company with 51-200 employees

Akamai Bot Manager is used for security purposes. It helps prevent any bots which are trying to target our website and applications, unable to do so. The request or attack gets dropped at the Akamai lab before it comes and hits my cloud infrastructure or my applications. It makes my application…

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Akamai Bot Manager mindshare

As of April 2025, the mindshare of Akamai Bot Manager in the Bot Management category stands at 26.8%, down from 28.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Bot Management

PeerAnalyst reports based on Akamai Bot Manager reviews

Type	Title	Date
Category	Bot Management	Apr 4, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 4, 2025	Download
Comparison	Akamai Bot Manager vs F5 Shape Security	Apr 4, 2025	Download
Comparison	Akamai Bot Manager vs Cloudflare One	Apr 4, 2025	Download
Comparison	Akamai Bot Manager vs Radware Bot Manager	Apr 4, 2025	Download

Title	Rating	Mindshare	Recommending
Cloudflare One	4.4	5.1%	100%	20 interviews Add to research
F5 Shape Security	4.3	24.1%	100%	2 interviews Add to research

Valuable Features

Akamai Bot Manager features advanced rule sets for detecting and blocking bots. Its BMS and BMP options monitor web scrapers and protect specific endpoints, enhancing fraud management through automated requests classification. BNP secures transactional endpoints, while the system automates blocking for selected countries using IP geo protection. Users appreciate seamless integration and accuracy, benefiting from automated functions and blacklisted databases, reducing manual API work while managing bot activity effectively.

"In terms of the security provided, the benefits from the use of the product are immediately visible."
"The best feature is the BNP. That is what Manager Premium does, protection of transactional endpoints."
"Based on the telemetry, Akamai Bot Manager gives a rough estimate of all the hits and requests we get, which are suspected bots."

Room for Improvement

Akamai Bot Manager requires improvement in UI intuitiveness and SDK integration. Users find the learning curve challenging. There is concern over its inability to accurately identify origin domains and lack of detailed information for blocking illegitimate scrapers. Enhancements in handling app telemetry and introducing machine learning for automatic fine-tuning against advanced attacks are needed. Users also desire better customer support and a continuous update process to cope with evolving threats.

"I feel that customer support has certain concerns where improvements are required."
"There is a clear need for improvement. Over the past year or so, we've observed an increase in the sophistication of attacks, with some occurring at the start of this year or even extending back one and a half years. Despite having ample resources, particularly with the advent of advanced AI, these entities can now execute basic bot attacks."
"I would say there is definitely a need of improvement because I think some start of this year or even, like one and a half years. But now have enough resources at their end especially with the, advanced AI and everything. So they have enough resources to launch basic bot attacks. And whenever we do some type of fine tuning, they are always somehow able to evade it or just fly under the threshold. And from our end, we also have to maintain those threshold so that we still do not start blocking the real general customer. So every time when they try to do something else, we have to see their traffic patterns and then find you in our solution.When these bot attacks happen, what we have to do is we have to check their, traffic patterns, their IT sees and then do the proper analysis. And based on that, the fine tuning is done. So I would say, like, based on these bot traffic, if there is a automatic fine tuning. With the help of machine learning at all, then that would be much more easier of beneficial. So this needs improvement."

Pricing

Akamai Bot Manager pricing encompasses a separate license layered on top of Kona or Akamai Web Application Protector, with costs perceived as high by users. It's primarily based on data usage, allowing integration across multiple domains without extra fees unless data hits occur. Users must pay a bundled cost, purchasing a license for specific volume; exceeding this volume results in additional charges per GB. Many mention the cost may be around 20,000 per month.

"You buy a license of the product based on a certain volume, but if you hit the volume and go above it, then you are charged additional for each GB you use. I think you need to pay 20,000 per month."
"We have to pay a bundled cost."
"Akamai Bot Manager is a very expensive solution."

Popular Use Cases

Organizations primarily use Akamai Bot Manager for security by blocking malicious bot traffic, managing custom rules, and securing APIs from attacks. It aids in differentiating between humans and bots and mitigating botnets. Offering both Standard and Premium versions, it manages threats via behavioral telemetry, enhancing fraud management. The tool is also praised for being PCI compliant, ensuring secure handling of payment processes through Akamai's robust infrastructure.

Service and Support

Akamai Bot Manager’s service is consistently responsive and knowledgeable, with enterprise plans garnering higher satisfaction due to prioritized assistance and quicker response times. Users report an eight to nine out of ten rating, yet some note resource limitations affecting availability. The standard support protocol typically ensures ticket responses within 24 hours, with enhanced service for larger clients. Frequent escalations may be necessary during attacks, but the team is generally helpful and supportive.

Deployment

Akamai Bot Manager's initial setup is generally straightforward. Users find the provided documentation detailed, and minor adjustments may be necessary. Integrating with Akamai's SDK might involve separate teams. With clear roadmaps, the setup can be swift, taking a day or two. Users appreciate the ongoing updates of known and unknown bots. Technical knowledge aids the setup, and Akamai support is available for assistance. The cloud services are user-friendly, but professional services might be needed.

Scalability

Akamai Bot Manager is recognized for its strong scalability. Companies find it easy to expand, adding new domains effortlessly. Admins manage access for many users, demonstrating its capacity to handle multiple endpoints. Despite flexible scalability, usage is tied to billing, impacting costs based on volume. Organizations effectively manage different accounts, domains, and projects while benefiting from Akamai Bot Manager's easy expansion capabilities, ensuring they meet their diverse operational needs efficiently.

Stability

Akamai Bot Manager is described as a stable option by many. Users note that proper setup is crucial for maintaining functionality, with an observed consistency rating of around 85% to 86%. Some experience stability concerns, giving it a stability rating of seven out of ten. Most agree that the system performs reliably when aligning with specific needs, though it's acknowledged that dynamic web requests and APIs can affect stability, dependent on client configurations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Akamai Bot Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

12%

Retailer

Manufacturing Company

Comms Service Provider

Educational Organization

Real Estate/Law Firm

Media Company

Insurance Company

Healthcare Company

Hospitality Company

University

Outsourcing Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Non Profit

Performing Arts

Government

Transportation Company

Wellness & Fitness Company

Wholesaler/Distributor

Construction Company

Consumer Goods Company

Energy/Utilities Company

Aerospace/Defense Firm

Legal Firm

Compare Akamai Bot Manager with alternative products

Learn more about Akamai Bot Manager

Akamai Bot Manager utilizes advanced algorithms, machine learning, and behavioral analysis to identify and mitigate malicious bot traffic in real-time. It helps organizations distinguish between legitimate users and bots, allowing them to effectively protect their online assets from various bot-based attacks, such as account takeover, credential stuffing, content scraping, and denial-of-service attacks.

Akamai Bot Manager Features:

Bot Detection: Akamai Bot Manager employs sophisticated techniques to detect and identify bots, including signature-based detection, statistical analysis, anomaly detection, and reputation-based scoring.
Bot Mitigation: Once identified, Akamai Bot Manager can take proactive measures to mitigate bot traffic, such as applying CAPTCHA challenges, JavaScript challenges, rate limiting, and IP blocking.
Behavioral Analysis: The solution analyzes user behavior, mouse movements, navigation patterns, and other factors to distinguish between human users and bots. This behavioral analysis helps improve accuracy in bot detection.
Real-time Monitoring and Reporting: Akamai Bot Manager provides real-time monitoring of bot activities and offers detailed reports and analytics to gain insights into bot traffic patterns, trends, and emerging threats.
Customizable Rules and Policies: Organizations can create custom rules and policies to handle specific bot threats and tailor the bot management approach according to their unique requirements.
Integration with Other Security Solutions: Akamai Bot Manager integrates with other security solutions, including web application firewalls (WAFs) and distributed denial-of-service (DDoS) protection, to provide a comprehensive defense against multiple types of attacks.

Akamai Bot Manager is known for its scalability, reliability, and global network infrastructure, which enables it to handle high volumes of bot traffic and ensure minimal impact on website performance. It is suitable for organizations of all sizes, ranging from small businesses to large enterprises, across various industries.

Overall, Akamai Bot Manager helps organizations proactively detect, mitigate, and manage bot threats, safeguarding their online assets and ensuring a secure and seamless user experience.

Reviews from Real Users

Neha Shakyawar, Head of Information at a leisure / travel company, states that "The most valuable features of Akamai Bot Manager are the seamless integration and accuracy with which it detects the bots that can make attacks."

Another PeerSpot user, Staff Engineer at a retailer, writes that the solution is "Very easy to scale. Adding new domains or subdomains is a super easy process.", they also adds that “Akamai Bot Manager works effectively right out of the box. However, if you need to create custom use cases, you must adjust your settings and tools accordingly.”

Chief Technologist at a financial services company, says that "Akamai Bot Manager has more advanced rules that allow it to detect and block bot scrapers."