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Praneeth N - PeerSpot reviewer
Director of Product Management at SID GLOBAL SOLUTIONS LLC
Real User
Top 5
Apr 11, 2023
Easy to use, high availability, and simple deployment
Pros and Cons
  • "The most valuable features of Amazon EC2 are ease of use and the services offered."
  • "The most valuable features of Amazon EC2 are ease of use and the services offered."
  • "Regional acceleration could improve. If I am hosting a website and I want the experience to be faster they should have this feature to allow for increased speeds."
  • "Regional acceleration could improve. If I am hosting a website and I want the experience to be faster they should have this feature to allow for increased speeds."

What is our primary use case?

I am using Amazon EC2 for computing applications in the cloud.

What is most valuable?

The most valuable features of Amazon EC2 are ease of use and the services offered.

What needs improvement?

Regional acceleration could improve. If I am hosting a website and I want the experience to be faster they should have this feature to allow for increased speeds.

For how long have I used the solution?

I have been using Amazon EC2 for approximately eight years.

Buyer's Guide
Amazon EC2
March 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution has been stable in my usage. 

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Amazon EC2.

How was the initial setup?

The initial setup of Amazon EC2 is not difficult. We find out the requirements that are needed to then implement the solution to meet those needs.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon EC2 could improve. The Google Cloud Platform is more cost-effective.

We pay for Amazon EC2 monthly.

What other advice do I have?

I rate Amazon EC2 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Narendra-Singh - PeerSpot reviewer
SR IT administrator at Cardinal Integrated Technologies Inc
Real User
Apr 6, 2023
Great auto-scaling and load balancing capabilities with useful access policies
Pros and Cons
  • "The solution offers good access policies."
  • "Pricing-wise, it is a bit high."

What is our primary use case?

It allows us to provision and handle our services. We also have load balancing and auto-scaling as well.

What is most valuable?

The auto-scaling is great. The solution can scale well.

The solution offers good access policies.

It's stable.

What needs improvement?

Pricing-wise, it is a bit high. They should lower costs. They raise it every year. It makes it hard to afford. You also have to pay separately for support.

In GCP, we have a console and can run scripts from it. There was browser access on the same window. On EC2, we could not find it. It's not intuitive, the layout of the product.

For how long have I used the solution?

I've used the solution for three or four years. 

What do I think about the stability of the solution?

It's a stable product. I'd rate it nine out of ten. There are no bugs or glitches. It is reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it nine out of ten. It can extend rather well.

How are customer service and support?

Technical support from Amazon is a little expensive. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's very easy to set up, and you can easily set up your sizing. 

What was our ROI?

We're looking for ways to find out how we can decrease the bill. We are running a smaller number of instances to lower our footprint. 

What's my experience with pricing, setup cost, and licensing?

They raise prices yearly. You have to pay extra for support, which is also expensive. 

What other advice do I have?

I am using the latest version as it is on the cloud. 

I'd rate the solution nine out of ten.

I would recommend the solution to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon EC2
March 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Jonathan Pehau - PeerSpot reviewer
Infrastructure analyst specialized in cloud computing at IT2GO Solutions
Real User
Mar 11, 2023
Diverse server range, high availability, and helpful resource connections
Pros and Cons
  • "The greatest benefit of Amazon EC2 is its versatility, including the diverse range of servers available and the ability to connect to various resources."
  • "Amazon EC2 could improve the console view. The ability to see the console view directly would be helpful, similar to what VMware has. Additionally, when the system is rebooting we are able to see a screenshot of the UI, but it would be a lot better if we could interact directly with the console level."

What is our primary use case?

I am using Amazon EC2 for migration of on-premise to the cloud.

How has it helped my organization?

Our objective is to assist our customers in transitioning their infrastructure to Amazon AWS or another cloud provider. We aim to alleviate their workload by migrating to Amazon EC2. The initial phase involves utilizing Amazon EC2.

What is most valuable?

The greatest benefit of Amazon EC2 is its versatility, including the diverse range of servers available and the ability to connect to various resources.

What needs improvement?

Amazon EC2 could improve the console view. The ability to see the console view directly would be helpful, similar to what VMware has. Additionally, when the system is rebooting we are able to see a screenshot of the UI, but it would be a lot better if we could interact directly with the console level.

For how long have I used the solution?

I have been using Amazon EC2 for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Amazon EC2 a ten out of ten.

What do I think about the scalability of the solution?

Amazon EC2 scales well.

I rate the scalability of Amazon EC2 a ten out of ten.

How are customer service and support?

I rate the support from Amazon EC2 a nine out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

I have seen a return on investment using Amazon EC2, but I am not sure about our customers. We see the flexibility of the solution where our customers do not.

What's my experience with pricing, setup cost, and licensing?

The licensing of Amazon EC2 is expensive. Microsoft Windows Servers are expensive to license.

What other advice do I have?

If you're planning to use Amazon EC2, I recommend thoroughly testing your servers beforehand. This is especially important if you're migrating from an existing server to Amazon EC2, as there can be issues with transferring the entire image. To avoid any problems, make sure to test the image you're importing before the migration process.

I rate Amazon EC2 an eight out of ten.

I gave my rating of eight because they are lacking in console access.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT consultant at mptechconsult
Real User
Top 5
May 7, 2024
Enables organizations to increase storage according to their needs and helps with business continuity and disaster recovery
Pros and Cons
  • "The scalability and elasticity are helpful."
  • "Accessibility must be improved."

What is most valuable?

The scalability and elasticity are helpful. The elastic nature of the product helps us as our need for storage increases. I like the whole product. It gives us peace of mind. We are assured that we will not have performance issues due to hardware failure. I enjoy the freedom to have more space and increase my storage as and when I like. It's a stellar product.

What needs improvement?

Accessibility must be improved. It is important to know how fast we can get to the solution. It would be nice if the interface would pop up without much loading. The product must be faster and more flexible. It will make a big difference.

For how long have I used the solution?

I have been using the solution for around one year.

What do I think about the stability of the solution?

The tool’s stability is good. We chose the product for its stability. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is very scalable. I can migrate, move, and convert it into a different machine. We have about 500 customers online. We also have internal users actively using, developing, and testing the tool.

How are customer service and support?

The support team is very responsive. We have a good in-house team. We receive support whenever we need it. It's never been a challenge. It's been a smooth experience.

How was the initial setup?

The setup is straightforward. The deployment took about a week.

What was our ROI?

We have seen an ROI on the tool. The cloud solution is more expensive than the on-premise products. However, the tool provides a lot of surety for infrastructure, business continuity, and disaster recovery. It would be much more expensive for me to deal with business continuity and disaster recovery in-house for an on-premise tool. We have not achieved break-even yet, but we are happy with how our customers respond and the service they receive. It is more important to us for now.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription fee. The price can be improved.

What other advice do I have?

We deal with customers. The data is critical for us. People who want to use the solution must just start using it and get familiar with it. It will make all the difference in the world. Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Environmental engineer at Coventry Building Society
Real User
May 15, 2023
Very expensive solution
Pros and Cons
  • "I use it for NextCloud and for developer purposes."
  • "The price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high."

What is our primary use case?

I use it for NextCloud and for developer purposes. Mainly, I've got pipelines and Go CD pipelines.

What needs improvement?

It would be great if Amazon EC2 were available for free. Currently, I only use free resources. To explain, my servers cost me £50 to purchase and configure, resulting in a total cost of £100 per server. In contrast, Amazon EC2 charges me between £500 to £1000 annually for a server.

Therefore, the price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high.

For how long have I used the solution?

I have been using Amazon EC2 for a year now. 

What do I think about the stability of the solution?

The stability of the solution is okay. I would rate it a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

It's not easy to set up, but I'm making it easier. I maintain the solution myself. 

What about the implementation team?

 For deploying the Amazon EC2, it's quick and easy. I use a system called Nixos, which creates the whole server for you based on your configuration.

What's my experience with pricing, setup cost, and licensing?

Amazon EC2 is a pay-as-you-go service.

What other advice do I have?

Overall, I would rate the product a one out of ten. I wouldn't recommend other people to use the solution. My issue with Amazon is not with the product but with the company's ethics. I wouldn't trust them with anything so I would rate it a one out of ten. In January 2020, Amazon closed down a billion-dollar company just because it was a competitor to Twitter, and they thought Donald Trump would get an account on it. They broke all their contracts, destroyed the company, and left them unable to recover. That's why I don't trust Amazon as far as I can throw them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harvinder Singh Bhogal - PeerSpot reviewer
Principal Architect at Visionet Systems Inc.
Real User
Apr 20, 2023
Highly stable, is auto-scaling, and can be utilized in under five minutes
Pros and Cons
  • "I can quickly create a VM instance with just one click."
  • "The availability and response time of the free technical support can be improved."

What is our primary use case?

We use Amazon EC2 for hosting our web fleet in autoscaling mode.

What is most valuable?

The time to Live is minimal. I can quickly create a VM instance with just one click.

I can reduce costs by using fewer instances with a lower workload. In the event of a sudden spike in demand, Amazon EC2 auto-scales, allowing me to pay for the increased load flexibly.

What needs improvement?

The availability and response time of the free technical support can be improved. At times, it is not reachable and there may be delays in receiving a response.

For how long have I used the solution?

I have been using Amazon EC2 for six years.

What do I think about the stability of the solution?

I give the stability of Amazon EC2 a ten out of ten. Any issues we encounter are due to misconfiguration on our part and not the solution.

What do I think about the scalability of the solution?

Amazon EC2 is scalable.

How are customer service and support?

The paid technical support is responsive but the free support is bad.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We need to select a machine size suitable for the AMI we want to use, as well as the desired storage capacity. Then, we can create an image and the solution will be ready for use in just five minutes.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

The use of Amazon EC2 does not incur any licensing fees. Instead, we only pay for the number of computing resources that we utilize. However, if we require enhanced technical support, an additional fee may apply.

What other advice do I have?

I give Amazon EC2 a nine out of ten.

Our entire organization is using Amazon EC2.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MOMEN ABDELSADEK - PeerSpot reviewer
Senior ict specialist at Information& eGov Authority
Real User
Jan 11, 2023
Enables great flexibility in increasing resources; the initial setup is easy
Pros and Cons
  • "EC2 is flexible when we need to increase its resources (memory, boosting, and storage) based on our usage. That is the power of EC2."
  • "My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2."

What is our primary use case?

We use EC2 like a virtual machine. It's like an instant server, so we use it as a separate server. EC2 is flexible when we need to increase its resources (memory, boosting, and storage) based on our usage. That is the power of EC2.

What is most valuable?

The feature I found most valuable is flexibility in being able to increase resources. It's the most powerful feature. We can increase EC2's resources with just a few simple clicks. We can handle this through the AWS console. It's easier than handling it on a hardware department section or hiring middleware engineers to manage the infrastructure.

My impression is that this is the main power feature of EC2. Before this feature was launched, we would have needed to contact another department or buy hardware. It was quite troublesome. Now, it's on-demand and flexible.

What needs improvement?

My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2.

AWS provides everything to scale and gives you, based on their AI, a suggestion on whether to scale or not. This affects the payment so that is why we cannot scale quickly. It's not managed or scalable by itself. Developers should be able to easily scale EC2.

For how long have I used the solution?

I have been using Amazon EC2 for about three years.

What do I think about the stability of the solution?

My impression of the stability of this solution is that it is quite stable. Sometimes, I have to restart it a few times but other than that it seems stable. I'd say 89% stable.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.

The most scalable AWS product is the Lambda function.

If we were to rate the scalability of AWS products and if Lambda were the most scalable and manageable service, EC2 would come in third or fourth place, based on my experience.

How are customer service and support?

I have never used their tech support.

How was the initial setup?

I think the initial setup was very easy. That's the power of using cloud technologies. You can create an EC2 instance in just a few minutes. It's set up, deployed, and automated very easily.

It takes only 10 to 15 minutes to initiate my instance. I work mostly in a development environment so I can manage it as just a development or staging environment. The production environment is managed by another team for security reasons.

What other advice do I have?

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prapoj Chipat - PeerSpot reviewer
Assistant Director at True Corp. PCL.
Real User
Leaderboard
Oct 16, 2022
You only pay for what you use, and you can scale up or scale down without any issues; has good stability and connectivity
Pros and Cons
  • "What I found most valuable in Amazon EC2 is that you only pay for what you use, versus an on-premise deployment that requires you to pay for the cost of the server. When it's on-premise, you'll need to meet more specifications and requirements, and the purchasing process even takes time. As Amazon EC2 is cloud-based, you'll only pay when you use the service."
  • "An area for improvement in Amazon EC2 is the cost because it's a bit higher than competitor pricing."

What is our primary use case?

My colleagues build applications on the public cloud and whenever expansion in terms of capacity or resources is needed, it's easier to do on Amazon EC2, so this is the use case for the solution.

What is most valuable?

What I found most valuable in Amazon EC2 is that you only pay for what you use, versus an on-premise deployment that requires you to pay for the cost of the server. When it's on-premise, you'll need to meet more specifications and requirements, and the purchasing process even takes time. As Amazon EC2 is cloud-based, you'll only pay when you use the service.

What needs improvement?

An area for improvement in Amazon EC2 is the cost because it's a bit higher than competitor pricing.

For how long have I used the solution?

I've been using Amazon EC2 for many years now, but I can't remember exactly how long it's been.

What do I think about the stability of the solution?

We didn't encounter any problems in terms of Amazon EC2 stability and connectivity. We're able to release applications without any problems.

What do I think about the scalability of the solution?

Amazon EC2 is a scalable solution. Scalability is the main objective of my company, which is why it went with Amazon EC2. The solution lets you expand your resources, and you can either scale up or scale down your users without any issues.

How are customer service and support?

Amazon has a regional office in Bangkok, so when we need technical support for Amazon EC2, we call Amazon support in Thailand directly.

How was the initial setup?

I'm unsure of whether Amazon EC2 is easy or complex to set up.

What's my experience with pricing, setup cost, and licensing?

The license fee for Amazon EC2 is higher than its competitors.

What other advice do I have?

My company uses AWS products, including cloud services. Amazon EC2 is being used within the company as well.

My company has about ten thousand employees that use Amazon EC2 because everybody connects to the internet. For example, employees use the mail service from the console and Outlook service on the cloud. Everyone uses the internet within the company, so that means Amazon EC2 is being used as well, especially in this COVID situation.

Right now, employees use more applications such as streaming and video services which require more connectivity and cloud capacity, so there's a plan to increase usage for Amazon EC2.

In terms of how much staff is required for the deployment and maintenance of Amazon EC2, I'm not quite sure how much technical staff my company has because some of the technical staff was outsourced. There's no permanent IT staff in the office.

I'm recommending Amazon EC2 to other people because it's a critical product that has more reliability. It has good quality, and it also has many features, so if the features support your use cases, then Amazon EC2 would be a good product for you.

My rating for Amazon EC2 is nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user