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Narendra-Singh - PeerSpot reviewer
SR IT administrator at Cardinal Integrated Technologies Inc
Real User
Apr 6, 2023
Great auto-scaling and load balancing capabilities with useful access policies
Pros and Cons
  • "The solution offers good access policies."
  • "Pricing-wise, it is a bit high."

What is our primary use case?

It allows us to provision and handle our services. We also have load balancing and auto-scaling as well.

What is most valuable?

The auto-scaling is great. The solution can scale well.

The solution offers good access policies.

It's stable.

What needs improvement?

Pricing-wise, it is a bit high. They should lower costs. They raise it every year. It makes it hard to afford. You also have to pay separately for support.

In GCP, we have a console and can run scripts from it. There was browser access on the same window. On EC2, we could not find it. It's not intuitive, the layout of the product.

For how long have I used the solution?

I've used the solution for three or four years. 

Buyer's Guide
Amazon EC2
June 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable product. I'd rate it nine out of ten. There are no bugs or glitches. It is reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it nine out of ten. It can extend rather well.

How are customer service and support?

Technical support from Amazon is a little expensive. 

How was the initial setup?

It's very easy to set up, and you can easily set up your sizing. 

What was our ROI?

We're looking for ways to find out how we can decrease the bill. We are running a smaller number of instances to lower our footprint. 

What's my experience with pricing, setup cost, and licensing?

They raise prices yearly. You have to pay extra for support, which is also expensive. 

What other advice do I have?

I am using the latest version as it is on the cloud. 

I'd rate the solution nine out of ten.

I would recommend the solution to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Bergman - PeerSpot reviewer
Executive Head of Technology at Imbali Customised Solutions (Pty) Ltd.
Real User
Aug 14, 2022
It is simple to install and deploy, but it makes installing an LLS certificate on WordPress difficult
Pros and Cons
  • "The flexibility of the security features is what is interesting."
  • "Amazon EC2 is very stable."
  • "The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated."

What is our primary use case?

We use Amazon EC2 for our virtual machines. For example, if a client wants thier website to work with WordPress, we can use EC2 to spin up a virtual machine and then run WordPress in that environment.

What is most valuable?

The flexibility of the security features is what is interesting.

What needs improvement?

The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated. S3 is straightforward. But when you're hosting with EC2 then it becomes a problem.

I would like to see more user-friendly WordPress licensing. I am referring to WordPress LLS certificates. WordPress-hosted websites, otherwise, are very stable because the RDP never has these issues. 

I am a software developer, I also use it to host my own application service. In our company, we also create systems. I use it to run other servers inside an EC2 virtual machine. It's accessible, and it is stable.

For how long have I used the solution?

I have been working with Amazon EC2 for three years.

What do I think about the stability of the solution?

Amazon EC2 is very stable. I have no issues with the stability of Amazon EC2.

What do I think about the scalability of the solution?

Amazon EC2 is a scalable solution.

We have two Amazon EC2 clients.

How are customer service and support?

I have never had to use technical support for Amazon Web Services in general.

Which solution did I use previously and why did I switch?

I am a consultant on all of the services that I have listed. F3, EC2, WorkMail. Obviously, F3 goes with Route 53.

I have been working with all of the products listed for three years.

I am starting from scratch with support and everything.

WorkMail is a bit expensive per user. That is something they must correct.

They provide excellent service, but it is too expensive for South Africans. We are losing clients because the price my clients pay for email alone is nearly equal to the price they pay for an entire Microsoft Office license, which includes email.

Where they will have Microsoft Word and other productivity tools, as well as email. And you will pay nearly that much for an email with WorkMail. It's far too costly. That is unaffordable.

How was the initial setup?

The initial setup is straightforward.

It works immediately. It's fast.

What's my experience with pricing, setup cost, and licensing?

You pay as you use it.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Amazon EC2 a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Amazon EC2
June 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
IT consultant at mptechconsult
Real User
May 7, 2024
Enables organizations to increase storage according to their needs and helps with business continuity and disaster recovery
Pros and Cons
  • "The scalability and elasticity are helpful."
  • "Accessibility must be improved."

What is most valuable?

The scalability and elasticity are helpful. The elastic nature of the product helps us as our need for storage increases. I like the whole product. It gives us peace of mind. We are assured that we will not have performance issues due to hardware failure. I enjoy the freedom to have more space and increase my storage as and when I like. It's a stellar product.

What needs improvement?

Accessibility must be improved. It is important to know how fast we can get to the solution. It would be nice if the interface would pop up without much loading. The product must be faster and more flexible. It will make a big difference.

For how long have I used the solution?

I have been using the solution for around one year.

What do I think about the stability of the solution?

The tool’s stability is good. We chose the product for its stability. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is very scalable. I can migrate, move, and convert it into a different machine. We have about 500 customers online. We also have internal users actively using, developing, and testing the tool.

How are customer service and support?

The support team is very responsive. We have a good in-house team. We receive support whenever we need it. It's never been a challenge. It's been a smooth experience.

How was the initial setup?

The setup is straightforward. The deployment took about a week.

What was our ROI?

We have seen an ROI on the tool. The cloud solution is more expensive than the on-premise products. However, the tool provides a lot of surety for infrastructure, business continuity, and disaster recovery. It would be much more expensive for me to deal with business continuity and disaster recovery in-house for an on-premise tool. We have not achieved break-even yet, but we are happy with how our customers respond and the service they receive. It is more important to us for now.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly subscription fee. The price can be improved.

What other advice do I have?

We deal with customers. The data is critical for us. People who want to use the solution must just start using it and get familiar with it. It will make all the difference in the world. Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
Real User
Dec 5, 2023
A cloud solution to host a web server with ease of deployment and good documentation

What is our primary use case?

We use the solution to host a web server or a demo server. Also, we use it as a restored target for disaster recovery.

What is most valuable?

The solution has ease of deployment and good documentation.

What needs improvement?

The solution could provide a console view. When booting up the machine, you can't see anything happening until it's booted up. You don't get to see what's happening if it freezes while starting.

For how long have I used the solution?

I have been using Amazon EC2 for seven years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is excellent.

Two users are using this solution.

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

We contacted technical support for importing an instance but we didn't get a resolution.

Which solution did I use previously and why did I switch?

We chose Amazon EC2 because of easy management.

How was the initial setup?

The initial setup is a little complex.

What about the implementation team?

We did the deployment by ourselves with a bit of training. The deployment depends on the project, but it can be done quickly.

What's my experience with pricing, setup cost, and licensing?

There is no cost involved for EC2, but sometimes you need to pay for products you run within it.

You need to pay additional costs If you're using a lot of outbound Bandwidth. It is difficult to predict the cost, so I suggest setting up account budgets and notifications if you exceed your budget.

What other advice do I have?

Depending upon the use case, it is suitable for disaster recovery. I recommend users set up usage limits or track budgets on-site.

Amazon EC2 has been functional. We repatriate some stuff in-house because of the ongoing costs.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Environmental engineer at Coventry Building Society
Real User
May 15, 2023
Very expensive solution
Pros and Cons
  • "I use it for NextCloud and for developer purposes."
  • "The price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high."

What is our primary use case?

I use it for NextCloud and for developer purposes. Mainly, I've got pipelines and Go CD pipelines.

What needs improvement?

It would be great if Amazon EC2 were available for free. Currently, I only use free resources. To explain, my servers cost me £50 to purchase and configure, resulting in a total cost of £100 per server. In contrast, Amazon EC2 charges me between £500 to £1000 annually for a server.

Therefore, the price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high.

For how long have I used the solution?

I have been using Amazon EC2 for a year now. 

What do I think about the stability of the solution?

The stability of the solution is okay. I would rate it a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

It's not easy to set up, but I'm making it easier. I maintain the solution myself. 

What about the implementation team?

 For deploying the Amazon EC2, it's quick and easy. I use a system called Nixos, which creates the whole server for you based on your configuration.

What's my experience with pricing, setup cost, and licensing?

Amazon EC2 is a pay-as-you-go service.

What other advice do I have?

Overall, I would rate the product a one out of ten. I wouldn't recommend other people to use the solution. My issue with Amazon is not with the product but with the company's ethics. I wouldn't trust them with anything so I would rate it a one out of ten. In January 2020, Amazon closed down a billion-dollar company just because it was a competitor to Twitter, and they thought Donald Trump would get an account on it. They broke all their contracts, destroyed the company, and left them unable to recover. That's why I don't trust Amazon as far as I can throw them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Of Information Technology at Bquate Music
Real User
Apr 26, 2023
Simple setup, powerful computing capacity, and flexible.
Pros and Cons
  • "The most valuable feature of Amazon EC2 is the computing capacity."
  • "The scalability could improve."

What is our primary use case?

We are using Amazon EC2 for two purposes for our customers, hosting the platform and storing assets.

How has it helped my organization?

If we were not able to use Amazon EC2, our customers would not be able to use the services we provide. The solution is critical for the services we provide.

What is most valuable?

The most valuable feature of Amazon EC2 is the computing capacity.

What needs improvement?

The scalability could improve.

For how long have I used the solution?

I have been using Amazon EC2 for approximately three years.

What do I think about the stability of the solution?

We have not had any issues.

I rate the stability of Amazon EC2 a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable and flexible. However, it could improve.

We have approximately three instances running internally. We are expected to have more customers using this solution in the future.

I rate the scalability of Amazon EC2 a nine out of ten.

How are customer service and support?

I have not used the support from the vendor.

How was the initial setup?

The initial setup of Amazon EC2 is easy.

What was our ROI?

We have received a return on investment using Amazon EC2.

What's my experience with pricing, setup cost, and licensing?

When we did the deployment of Amazon EC2 we found it to be less expensive than other solutions.

What other advice do I have?

I would recommend this solution to others.

I rate Amazon EC2 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harvinder Singh Bhogal - PeerSpot reviewer
Principal Architect at Visionet Systems Inc.
Real User
Apr 20, 2023
Highly stable, is auto-scaling, and can be utilized in under five minutes
Pros and Cons
  • "I can quickly create a VM instance with just one click."
  • "The availability and response time of the free technical support can be improved."

What is our primary use case?

We use Amazon EC2 for hosting our web fleet in autoscaling mode.

What is most valuable?

The time to Live is minimal. I can quickly create a VM instance with just one click.

I can reduce costs by using fewer instances with a lower workload. In the event of a sudden spike in demand, Amazon EC2 auto-scales, allowing me to pay for the increased load flexibly.

What needs improvement?

The availability and response time of the free technical support can be improved. At times, it is not reachable and there may be delays in receiving a response.

For how long have I used the solution?

I have been using Amazon EC2 for six years.

What do I think about the stability of the solution?

I give the stability of Amazon EC2 a ten out of ten. Any issues we encounter are due to misconfiguration on our part and not the solution.

What do I think about the scalability of the solution?

Amazon EC2 is scalable.

How are customer service and support?

The paid technical support is responsive but the free support is bad.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We need to select a machine size suitable for the AMI we want to use, as well as the desired storage capacity. Then, we can create an image and the solution will be ready for use in just five minutes.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

The use of Amazon EC2 does not incur any licensing fees. Instead, we only pay for the number of computing resources that we utilize. However, if we require enhanced technical support, an additional fee may apply.

What other advice do I have?

I give Amazon EC2 a nine out of ten.

Our entire organization is using Amazon EC2.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Praneeth N - PeerSpot reviewer
Director of Product Management at SID GLOBAL SOLUTIONS LLC
Real User
Apr 11, 2023
Easy to use, high availability, and simple deployment
Pros and Cons
  • "The most valuable features of Amazon EC2 are ease of use and the services offered."
  • "Regional acceleration could improve. If I am hosting a website and I want the experience to be faster they should have this feature to allow for increased speeds."

What is our primary use case?

I am using Amazon EC2 for computing applications in the cloud.

What is most valuable?

The most valuable features of Amazon EC2 are ease of use and the services offered.

What needs improvement?

Regional acceleration could improve. If I am hosting a website and I want the experience to be faster they should have this feature to allow for increased speeds.

For how long have I used the solution?

I have been using Amazon EC2 for approximately eight years.

What do I think about the stability of the solution?

The solution has been stable in my usage. 

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Amazon EC2.

How was the initial setup?

The initial setup of Amazon EC2 is not difficult. We find out the requirements that are needed to then implement the solution to meet those needs.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon EC2 could improve. The Google Cloud Platform is more cost-effective.

We pay for Amazon EC2 monthly.

What other advice do I have?

I rate Amazon EC2 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at MATR
Real User
Top 5
Mar 23, 2023
Beneficial VMs, highly scalable, and straightforward setup
Pros and Cons
  • "The most valuable feature of Amazon EC2 is the virtual machines that are available."
  • "We have had some downtime using the solution."

What is our primary use case?

We are using Amazon EC2 for automation testing.

What is most valuable?

The most valuable feature of Amazon EC2 is the virtual machines that are available.

What needs improvement?

If the cost of the solution was lower it would be a benefit.

For how long have I used the solution?

I have been using Amazon EC2 for approximately four years.

What do I think about the stability of the solution?

We have had some downtime using the solution.

I rate the stability of Amazon EC2 a nine out of ten.

What do I think about the scalability of the solution?

We have approximately 25 people using the solution. We do not plan to increase our usage.

I rate the scalability of Amazon EC2 a ten out of ten.

How are customer service and support?

The support in my limited usage was satisfactory.

Which solution did I use previously and why did I switch?

I did not use other solutions similar to Amazon EC2.

How was the initial setup?

The initial setup of Amazon EC2 was straightforward and did not take long approximately 20 minutes. We deployed the solution manually.

What about the implementation team?

The solution was deployed in-house with two to three people.

What was our ROI?

We have received a return on investment using Amazon EC2.

What's my experience with pricing, setup cost, and licensing?

Reducing the price of the solution could lead to an improvement.

What other advice do I have?

I rate Amazon EC2 a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Subhdip Rakshit - PeerSpot reviewer
Sr. DevOps & Cloud Manager at Applied Solar Technologies India Pvt. Ltd.
Real User
Mar 22, 2023
Has different family types for computing
Pros and Cons
  • "My company uses the tool for cloud monitoring. We have a production, staging, deployment, and testing environment in AWS. However, we do not use the managed service of AWS yet. My team uses the required parameters for security like VPC, firewall, gates of security as well as the external layer of the app."
  • "The tool’s stability could be better."

What is our primary use case?

We have a team to manage cloud solutions. My company uses the tool for cloud monitoring. We have a production, staging, deployment, and testing environment in AWS. However, we do not use the managed service of AWS yet. My team uses the required parameters for security like VPC, firewall, gates of security as well as the external layer of the app.

What is most valuable?

The features depend on the use cases. We have different family types for computing. There is the R series for databases. For general purposes, there are the N series and the C series. RCE is for DL based kinds of things.

What needs improvement?

The tool’s stability could be better.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable and I would rate it a seven out of ten. My company is practicing to improve the architecture as per the requirements.

What do I think about the scalability of the solution?

The solution is scalable. We have already implemented the requirements of production in frontend ALBs. This will help us move as per the request of the microservice and monolithic parts. There are more than 700-800 users for the tool in our company. Our company’s departments use it for different applications.

How are customer service and support?

We manage and do everything on our own. In case we are stuck at any point, we buy tech support from AWS.

How was the initial setup?

The initial setup is both straightforward and complex. The tool’s Microsoft base and microservices parts are complex while the other monolithic base is really good. The solution’s monolithic base architecture is simple and straightforward.

We use cloud permission for SaaS code and services for which there are templates. My team needs an hour to deploy the entire architecture for any new project. We are able to create insights for new projects.

We have templates on the cloud solution where my team checks the requirements. After pushing the parameters, we can create a new structure for the project in an hour or so. There is no need to manually create or increase anything.

What about the implementation team?

We have in-house strength to do the deployment. My team upgrades themselves with certificate education. Our company doesn’t need third-party support right now. If anything critical arises, then we will buy AWS credit for the support from them.

What other advice do I have?

I would rate the solution a nine out of ten. I like the product’s performance. We have a different methodology where we check the work and evaluate how it is beneficial and how we can reduce the costs. My company is working on this. We use the solution for temporary use cases. My team uses it to build, produce and monitor the cloud versions. If there is a need to scale up or down, we will do that. Amazon EC2 has auto-load elastic LV.

The solution is stable and we have never faced any downtime with it. We also have an alarm system where we get ticket notifications. Our applications have never been down and we are happy with Amazon EC2.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user