My primary use case involves deploying multiple applications, such as web applications, database applications, and reporting platforms on EC2 instances. I use EC2 for creating and managing servers, integrating with Docker and Kubernetes for containerization, and automating tasks through Terraform scripts. My customers typically require different configurations, like Linux servers or specific database endpoints.
DevOps Engneer at a tech services company with 11-50 employees
Empowers seamless application deployment with containerization and automation
Pros and Cons
- "One of the most valuable features of EC2 is its accessibility; I can easily access it through various tools like GIT and use it on mobile devices."
- "An area needing improvement is the time limitations when accessing EC2 instances."
What is our primary use case?
What is most valuable?
One of the most valuable features of EC2 is its accessibility; I can easily access it through various tools like GIT and use it on mobile devices. EC2 allows me to create servers with specific configurations, and its scalability supports different application workloads. It also provides features like auto-healing, load balancing, and integration with Docker for creating containers managed by Kubernetes.
What needs improvement?
An area needing improvement is the time limitations when accessing EC2 instances. When accessing the server, sometimes PeerSpot can fail, making it difficult to access multiple servers simultaneously. Increasing the time window for log checks and application access would be beneficial.
For how long have I used the solution?
I have been working with Amazon EC2 for four and a half years.
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What do I think about the stability of the solution?
EC2 exhibits high stability. I have not experienced any crashes with the servers or containers. The solution runs smoothly without any noted stability issues.
What do I think about the scalability of the solution?
The scalability of EC2 is highly commendable, especially with its horizontal scaling features. Autoscaling efficiently handles increases in application traffic by creating additional instances as needed.
How are customer service and support?
I have not interacted with EC2's technical support extensively, except for billing inquiries earlier in my career. Therefore, I can't provide a detailed assessment of their customer service.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In terms of hybrid cloud solutions, I have also used Google Cloud Platform alongside EC2, gaining certification for specific projects. However, I prefer using AWS due to its easier configurations and accessibility.
How was the initial setup?
The initial setup of EC2 is straightforward and user-friendly, earning a rating of nine and a half out of ten. Setting up instances and launching applications is seamless with existing scripts.
What about the implementation team?
Typically, the implementation of EC2 requires a small team. In DevOps settings, the pipeline requires monitoring with around two people, while establishing new pipelines involves three to four members, depending on the traffic and complexity of the projects.
What's my experience with pricing, setup cost, and licensing?
The pricing of EC2 can vary depending on workloads. It can be expensive for high workloads but more cost-effective for smaller applications. AWS provides various services at competitive pricing, making AWS a favorable choice for startups and smaller projects.
Which other solutions did I evaluate?
I have worked with Google Cloud Platform as an alternative solution in the past.
What other advice do I have?
Amazon EC2 is a robust and versatile solution ideal for deploying various applications. It provides excellent services compared to competitors. Despite being costly for high workloads, it offers unmatched features and flexibility.
My overall rating for Amazon EC2 is ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. msp
Chief Information Officer at a consultancy with 51-200 employees
Acts as a test environment and is accessible remotely
Pros and Cons
- "The tool's performance, reliability, security and flexibility are good. We can use it remotely. The autoscaling functionality of EC2 is quite good. I appreciate the DevOps suite for tracking development tasks. This functionality is important for pure software development."
- "Amazon EC2's pricing could be better."
What is our primary use case?
One common application is as a test environment for various types of software. It serves as a cloud-based platform where team members can test different software pieces remotely regardless of location, eliminating the need for on-premise servers.
What is most valuable?
The tool's performance, reliability, security and flexibility are good. We can use it remotely. The autoscaling functionality of EC2 is quite good. I appreciate the DevOps suite for tracking development tasks. This functionality is important for pure software development.
The value and benefits of using Amazon EC2 include the ability to quickly set up, scalability, reliability, and security. Being able to scale resources up or down as needed is also important.
What needs improvement?
Amazon EC2's pricing could be better.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
Amazon EC2 is scalable. My company has seven users.
How are customer service and support?
I haven't used the tool's technical support yet.
How was the initial setup?
The tool's deployment is easy.
What about the implementation team?
My team members deployed the solution.
What was our ROI?
The return on investment for Amazon EC2 depends on how you measure it. While it's not cheap, it's cheaper than traditional server environments when considering installation costs, software licensing, operating systems, and ongoing maintenance and support. The product helps to avoid many of these costs and can simply install what you need for development purposes.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is not cheap.
What other advice do I have?
I rate the overall product an eight out of ten. The advice I would give to people who want to start using Amazon EC2 depends on their use case. However, we've found it to be a good cloud development environment with strong security measures. Security is crucial, especially with the increasing use of various devices to access systems.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EC2
January 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Architect at a tech vendor with 10,001+ employees
Enhancing cloud infrastructure with dynamic resource allocation and regional flexibility
Pros and Cons
- "Amazon EC2 allows us to create different regions and availability zones based upon application needs."
- "The process of detaching EC2 instances to avoid billing could be less complex."
What is our primary use case?
I am working for a company where we are doing a cloud migration. We are moving from on-premises to cloud, and we are using EC2 for the infrastructure.
How has it helped my organization?
Amazon EC2 is tied up with cloud advantages such as cost reduction and managed services by the cloud provider. It allows us to provision infrastructure on demand.
What is most valuable?
Amazon EC2 allows us to create different regions and availability zones based upon application needs. We can deploy nodes closer to customers, like creating a zone near the UK for UK customers. We can also scale up or down the instances on the fly. EC2 provides horizontal scalability, and we can increase hardware resources dynamically as needed.
What needs improvement?
In terms of cost, Amazon could reduce the pricing. The process of detaching EC2 instances to avoid billing could be less complex. For connecting environments, encryption and other features need to be managed, which could be simplified.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
There are various factors that can cause breakdowns, but Amazon provides disaster recovery features managed by the cloud itself, and you can select alternative regions in case of a disaster.
What do I think about the scalability of the solution?
Amazon EC2 provides great scalability by allowing us to increase instances during peak traffic times and decrease them when not needed. We can dynamically provision resources such as CPU and memory.
How are customer service and support?
I didn't face any major issues with technical support, as we have Service Level Agreements (SLAs) in place, and I would rate them as eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is user-friendly and can be handled by one person. A few hours is usually sufficient for installation.
What about the implementation team?
One person is sufficient to install and configure the EC2 instances.
What's my experience with pricing, setup cost, and licensing?
Pricing is a concern as it's considered a bit expensive. With more vendors like Microsoft Azure and Google Cloud Platform entering the space, pricing may normalize in the future due to competition.
Which other solutions did I evaluate?
Amazon's competitors include Microsoft Azure and Google Cloud Platform, among others, which are becoming more popular for their own unique features.
What other advice do I have?
AI is becoming increasingly integrated. There may be a future where AI simplifies the processes that currently require manual scripting or console-driven actions.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Reliable platform with valuable integration capabilities
Pros and Cons
- "The platform has been quite stable and reliable."
- "The product could benefit from offering more mixed instance types that combine features from different series to suit diverse workload requirements better."
What is our primary use case?
I use the product for various purposes including running ERP systems, hosting financial planning software, managing web hosting, and supporting web applications.
What is most valuable?
I find the flexibility to switch between different instance types and competitive pricing the most valuable product features.
What needs improvement?
The product could benefit from offering more mixed instance types that combine features from different series to suit diverse workload requirements better.
For how long have I used the solution?
I have been using Amazon EC2 since 2019.
What do I think about the scalability of the solution?
We have over 300 users actively utilizing Amazon EC2, and our servers run 24/7 to support our operations. It allows us to adjust resources based on demand easily.
I would rate the scalability as a ten.
How are customer service and support?
We've had minimal need for technical support, as the platform has been quite stable and reliable.
How was the initial setup?
The initial setup was straightforward and well-documented. It typically takes only a few minutes to deploy one instance.
What's my experience with pricing, setup cost, and licensing?
I would rate the product pricing around a six. It's competitive but can vary based on instance types and usage patterns.
Which other solutions did I evaluate?
We evaluated alternatives like Microsoft Azure and Google Cloud before deciding on Amazon EC2.
What other advice do I have?
The platform integration with other AWS services, such as backup and archiving solutions, has streamlined our operations and improved data management.
I would rate Amazon EC2 a nine. It has consistently performed well, offering robust features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Warehouse Analyst at a consumer goods company with 201-500 employees
A solution to deploy instances and application with flexible pricing
What is our primary use case?
I utilize a workstation within EC2.
How has it helped my organization?
It is important to provide good advice on where to start. We focus on the documentation. The documentation for each product is the initial step for beginning to use its capabilities. The main thing is usability of the product. In the process of implementing, you need to spend time learning about the tool, understanding, and its restrictions.
What needs improvement?
The solution could be more stable and have more integration.
For how long have I used the solution?
I have been using Amazon EC2 for two years.
What do I think about the stability of the solution?
The product is stable. I rate the solution’s stability a five out of ten.
How are customer service and support?
The support is provided via tickets and calls. It's an organization that provides comprehensive information.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
We have automatically deploy from GitHub.
What's my experience with pricing, setup cost, and licensing?
We pay for the service that we have. One person might use one product for ten seconds, while another might use the same service for 24 hours. Consequently, the billing will differ, depending on availability.
You can access a new service. Additionally, there are various payment options available for the full service. In some cases, you can even bring your own license, depending on the agreement you choose to use with the system.
What other advice do I have?
I advise you to learn about the cloud and web services.
Depending on the customer's configuration, we need to consider whether we are using a team with 32 gigabytes or 16 gigabytes It's essential to address any limitations in speed or capacity caused by these configurations. For instance, if more data is being generated, we may need to upgrade the device or find alternative solutions to improve the service. Scaling up the service might involve a separate discussion from performance or tool considerations.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Site Reliability Engineer
Able to spin a new virtual machine in a few seconds and decreases reliance on hardware
Pros and Cons
- "The most valuable feature of Amazon EC2 is its ability to spin a new virtual machine in a few seconds."
- "Amazon EC2 is very expensive, and it would be helpful if they decreased the pricing."
What is our primary use case?
Almost everything we have, including virtual machines on AWS, uses Amazon EC2. The solution is running our servers on AWS.
How has it helped my organization?
Amazon EC2 decreased our reliance on hardware anymore. We replaced the data center with mostly Amazon EC2 servers.
What is most valuable?
The most valuable feature of Amazon EC2 is its ability to spin a new virtual machine in a few seconds. Another valuable feature of the solution is the auto-scaling group, wherein if one machine has a problem, another machine will be built by itself.
What needs improvement?
Amazon EC2 is very expensive, and it would be helpful if they decreased the pricing.
For how long have I used the solution?
I have been using Amazon EC2 for three years.
What do I think about the stability of the solution?
I rate Amazon EC2 a six out of ten for stability.
What do I think about the scalability of the solution?
I rate Amazon EC2 an eight out of ten for scalability. Around ten people are using Amazon EC2 in our organization, and we have plans to increase the usage.
How are customer service and support?
Amazon EC2’s technical support is really good.
How would you rate customer service and support?
Positive
How was the initial setup?
Amazon EC2's initial setup was complex. However, if we compare it to other virtual machines, Amazon EC2's setup is simple.
What was our ROI?
We have seen a return on investment with Amazon EC2 because it is cheaper than running a data center.
What's my experience with pricing, setup cost, and licensing?
Amazon EC2 is a very expensive solution.
What other advice do I have?
I am using the latest version of Amazon EC2. Amazon EC2 is deployed in our organization on cloud. If you know you will use a virtual machine for a long time, it is better to have Amazon EC2 as a reserve, which will be way cheaper.
Overall, I rate Amazon EC2 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ict specialist at a government with 201-500 employees
Enables great flexibility in increasing resources; the initial setup is easy
Pros and Cons
- "EC2 is flexible when we need to increase its resources (memory, boosting, and storage) based on our usage. That is the power of EC2."
- "My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2."
What is our primary use case?
We use EC2 like a virtual machine. It's like an instant server, so we use it as a separate server. EC2 is flexible when we need to increase its resources (memory, boosting, and storage) based on our usage. That is the power of EC2.
What is most valuable?
The feature I found most valuable is flexibility in being able to increase resources. It's the most powerful feature. We can increase EC2's resources with just a few simple clicks. We can handle this through the AWS console. It's easier than handling it on a hardware department section or hiring middleware engineers to manage the infrastructure.
My impression is that this is the main power feature of EC2. Before this feature was launched, we would have needed to contact another department or buy hardware. It was quite troublesome. Now, it's on-demand and flexible.
What needs improvement?
My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2.
AWS provides everything to scale and gives you, based on their AI, a suggestion on whether to scale or not. This affects the payment so that is why we cannot scale quickly. It's not managed or scalable by itself. Developers should be able to easily scale EC2.
For how long have I used the solution?
I have been using Amazon EC2 for about three years.
What do I think about the stability of the solution?
My impression of the stability of this solution is that it is quite stable. Sometimes, I have to restart it a few times but other than that it seems stable. I'd say 89% stable.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.
The most scalable AWS product is the Lambda function.
If we were to rate the scalability of AWS products and if Lambda were the most scalable and manageable service, EC2 would come in third or fourth place, based on my experience.
How are customer service and support?
I have never used their tech support.
How was the initial setup?
I think the initial setup was very easy. That's the power of using cloud technologies. You can create an EC2 instance in just a few minutes. It's set up, deployed, and automated very easily.
It takes only 10 to 15 minutes to initiate my instance. I work mostly in a development environment so I can manage it as just a development or staging environment. The production environment is managed by another team for security reasons.
What other advice do I have?
Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Architect at a computer software company with 5,001-10,000 employees
Highly stable, is auto-scaling, and can be utilized in under five minutes
Pros and Cons
- "I can quickly create a VM instance with just one click."
- "The availability and response time of the free technical support can be improved."
What is our primary use case?
We use Amazon EC2 for hosting our web fleet in autoscaling mode.
What is most valuable?
The time to Live is minimal. I can quickly create a VM instance with just one click.
I can reduce costs by using fewer instances with a lower workload. In the event of a sudden spike in demand, Amazon EC2 auto-scales, allowing me to pay for the increased load flexibly.
What needs improvement?
The availability and response time of the free technical support can be improved. At times, it is not reachable and there may be delays in receiving a response.
For how long have I used the solution?
I have been using Amazon EC2 for six years.
What do I think about the stability of the solution?
I give the stability of Amazon EC2 a ten out of ten. Any issues we encounter are due to misconfiguration on our part and not the solution.
What do I think about the scalability of the solution?
Amazon EC2 is scalable.
How are customer service and support?
The paid technical support is responsive but the free support is bad.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. We need to select a machine size suitable for the AMI we want to use, as well as the desired storage capacity. Then, we can create an image and the solution will be ready for use in just five minutes.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
The use of Amazon EC2 does not incur any licensing fees. Instead, we only pay for the number of computing resources that we utilize. However, if we require enhanced technical support, an additional fee may apply.
What other advice do I have?
I give Amazon EC2 a nine out of ten.
Our entire organization is using Amazon EC2.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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