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VamsiMohan - PeerSpot reviewer
CTO at a non-profit with 11-50 employees
Real User
Top 5
Apr 23, 2022
Secure and stable product with great technical support
Pros and Cons
  • "EC2 is secure and stable, and we have no complaints about it on AWS."
  • "EC2 could be improved with easier migration."

What is our primary use case?

I mainly use EC2 for hosting our application as well as some of the user data caching mechanism and mailing services.

What needs improvement?

EC2 could be improved with easier migration.

For how long have I used the solution?

I've been using EC2 for around eighteen months.

What do I think about the stability of the solution?

I'm satisfied with the stability of EC2.

Buyer's Guide
Amazon EC2
February 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.

What do I think about the scalability of the solution?

EC2 is scalable.

How are customer service and support?

Amazon's technical support is great, we have no issues with it.

How was the initial setup?

The initial setup wa straightforward and took around two weeks before configuration.

What other advice do I have?

EC2 is secure and stable, and we have no complaints about it on AWS. However, Microsoft is more helpful with our go-to-market strategy, which motivates us to use Azure more than EC2. I would rate EC2 as ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mahender Nirwan - PeerSpot reviewer
Software developer at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Mar 1, 2023
Easy to deploy, scalable, and stable
Pros and Cons
  • "The most valuable feature is autoscaling."
  • "Currently in the autoscaling process if we have multiple issues we are not able to connect some of the VPC through the SMS."

What is our primary use case?

We use the solution to host our backend servers.

What is most valuable?

The most valuable feature is autoscaling.

What needs improvement?

I would like the ability to connect SMS to EC2 using the VPC endpoint. Currently in the autoscaling process if we have multiple issues we are not able to connect some of the VPC through the SMS.

For how long have I used the solution?

I have used the solution for two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution has an autoscaling feature making it very scalable.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is straightforward. We follow an internal document for deployment and it takes around 15 minutes to implement.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We are using a pay-as-you-go model.

What other advice do I have?

I give the solution a nine out of ten.

We require two people for deployment and maintenance.

I recommend the solution to others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon EC2
February 2026
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Top 20
Feb 19, 2023
An easy-to-use, scalable solution with good support
Pros and Cons
  • "Its ease of use is valuable."
  • "Its price can be reduced."

What is our primary use case?

We used it for one of the supply chain products.

What is most valuable?

Its ease of use is valuable.

What needs improvement?

Its price can be reduced. I don't see any other area for improvement.

For how long have I used the solution?

I've been using Amazon EC2 for a couple of years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable. In our organization, almost all people are using it. There are about 1,000 people. We have plans to increase its usage.

How are customer service and support?

I've used their technical support, and I am satisfied with their support.

What was our ROI?

It's worth the investment.

What's my experience with pricing, setup cost, and licensing?

It's expensive, and it could be cheaper.

What other advice do I have?

I'd recommend Amazon EC2 to others. I'd rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at a tech vendor with 10,001+ employees
Real User
Dec 29, 2022
Easy to use, saves on physical space, and capable of expansion
Pros and Cons
  • "The product is easy to set up."
  • "If the solution was cheaper, if the price was less, it would be better."

What is our primary use case?

I installed the Windows server using EC2, and I set up some product programs. 

What is most valuable?

The product is easy to use.

It can scale up.

The product is easy to set up. 

There is no need to have physical space to set up a server in. 

What needs improvement?

If the solution was cheaper, if the price was less, it would be better. 

For how long have I used the solution?

I've used the solution for three or four years. 

What do I think about the stability of the solution?

It is quite a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales very well. People can expand easily.

I'm not sure how many people use the solution. 

How are customer service and support?

I've never contacted technical support. Other colleagues may have; however, I haven't.

Which solution did I use previously and why did I switch?

We only ever used an on-premises solution. We've never used anything cloud-related. 

How was the initial setup?

The setup is very easy. It's not overly difficult. 

I'm part of the setup and support team. 

What's my experience with pricing, setup cost, and licensing?

We'd like the solution to be cheaper. 

We pay a monthly fee for licensing. I'd rate the pricing five out of ten. 

What other advice do I have?

I'd recommend the solution to other users and companies. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md. Keiuom Miah - PeerSpot reviewer
Software Engineer at a tech services company with 11-50 employees
MSP
Dec 23, 2022
Good load balancing, useful features, and easily expands
Pros and Cons
  • "We don't have to worry about scalability issues or maintenance or security. It's all taken care of."
  • "The solution is pretty expensive."

What is our primary use case?

We're primarily using the solution for deploying our application.

What is most valuable?

We like that the cloud features are manageable. We don't need to do anything to manage them.

We don't have to worry about scalability issues or maintenance or security. It's all taken care of.

It's a powerful product, and we can do everything in just a few clicks. 

What needs improvement?

They could try to improve everything incrementally. They're working on improvements all the time. It would be ideal if they could continue to refine the product so there were fewer and fewer things customers would have to worry about. They could improve their own people so that things like security continue to get better and better. 

They could improve their images. They're working on doing that now. 

The solution is pretty expensive.

For how long have I used the solution?

I've been using the solution in my current project. It's been more than six months. 

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches, and it doesn't crash or freeze it is reliable. 

What do I think about the scalability of the solution?

Most of the cases are using Amazon EC2 in our production deployment, so maybe most of the people are using Amazon EC2 with other features for containers. There are about 90 people on the product right now.

How are customer service and support?

I've never dealt with support. If someone needs to reach out to support, it would be my supervisor, not me. Therefore, I can't speak to how helpful they would be. 

How was the initial setup?

We go right to Amazon and create a machine. It takes ten to 20 minutes, so the process is pretty fast in terms of setting up. 

What's my experience with pricing, setup cost, and licensing?

The cost varies from machine to machine. When we create a machine, they estimate how much it will cost. It is more expensive than other products.

What other advice do I have?

We're an Amazon partner. 

I'm not sure which version of the solution I'm on. 

If a new user wants to use Amazon EC2 for their professional work or their deployments, then they need to think about the cost. The cost of the cloud is a bit higher compared to other things. They need to also consider the settings and functionality in Amazon EC2. They really need to look at their use case and scenario. However, it is something worth trying for testing purposes.

I'd rate the solution eight out of ten. It's made out life easier. We don't have to worry about scalability or maintenance any longer. It also offers good load balancing and other kinds of features. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Pawan Rawal - PeerSpot reviewer
Technical Solution Manager - WebSphere SWG Services at a tech vendor with 10,001+ employees
Real User
Dec 11, 2022
A stable and scalable solution that is easy to manage
Pros and Cons
  • "The most important aspects are that the solution is scalable and easy to manage."
  • "The initial setup could be easier because many keys are required for access."

What is our primary use case?

Our company provides customers with business solutions for APIs, data warehousing, and process automation. 

We have many clients and a hybrid model. Certain customers prefer on-premises and the rest run the solution from the cloud.  

What is most valuable?

The most important aspects are that the solution is scalable and easy to manage.

Amazon provides great services. 

What needs improvement?

The initial setup could be easier because many keys are required for access. A more concise or shorter cycle for setup is desired. 

For how long have I used the solution?

I have been using the solution for six months. 

What do I think about the stability of the solution?

The solution is definitely stable. 

What do I think about the scalability of the solution?

The solution is definitely scalable because it is in the cloud. That is the benefit of moving to cloud-based solutions. 

How are customer service and support?

We have not needed technical support. 

How was the initial setup?

The initial setup is definitely complex. 

What about the implementation team?

We implement the solution for customers. We have a skilled team so deployments are pretty fast with no challenges. 

What other advice do I have?

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kai Boon Giam - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
Aug 5, 2022
Good value, easy to set up, and reliable
Pros and Cons
  • "The product is easy and quick to set up."
  • "The support could be more responsive."

What is our primary use case?

We typically use the solution for the web server.

What is most valuable?

The solution can scale. It's very easy.

It offers excellent value.

The product is easy and quick to set up.

We have found it to be stable and reliable.

What needs improvement?

The support could be more responsive.

For how long have I used the solution?

I’ve used the solution for four years. It's been a while. 

What do I think about the stability of the solution?

It’s a stable product. There are no bugs or glitches and it doesn’t crash or freeze. It is reliable.

What do I think about the scalability of the solution?

The solution is scalable.

We have at least 20 people on the solution currently.

How are customer service and support?

Technical support is better if the customer signs up for the support package. If they do not have a support package, getting help takes longer.

How was the initial setup?

The initial setup is very straightforward.

The deployment typically takes about two days. It does not take long. It can be handled by one department. We run it 24/7 and have it at about five financial institutions.

What about the implementation team?

We handled the initial setup in-house. We did not need any outside assistance.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is reasonable. It’s not overly expensive.

What other advice do I have?

We are encouraging our customers to go to the cloud. It’s aligned with our business.

I would recommend the solution. I’d rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at a tech services company with 51-200 employees
MSP
May 15, 2022
Very user-friendly
Pros and Cons
  • "This is a user-friendly solution."
  • "The initial deployment was complex."

What is our primary use case?

We use EC2 for different kinds of websites that can be hosted, and for other directories. 

What is most valuable?

I've found this to be a user-friendly solution and I intend to explore it further because I haven't had that much experience with it. 

What needs improvement?

The first implementation we did was complex. 

For how long have I used the solution?

I've been using this solution for six months. 

How was the initial setup?

The first deployment was very complicated, but over time it became easier. 
You have to understand the logic. The initial deployment took around two hours but after that we were able to deploy more quickly. It's preferable to use an integrator if you're in a production environment with many customers. 

What's my experience with pricing, setup cost, and licensing?

This is not an expensive solution. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user