I use this solution to allow me to use work via a cloud computing platform. This means I can access search information and features, such as Google Talk, that I would not normally be able to use.
Delivery Manager at Deloitte
A strong computing platform with flexible pricing plans across all usage levels
Pros and Cons
- "My favorite feature of this solution is the flexibility of instance types, which allows for the cost to be tailored to the usage amount and type."
- "I would like to see improvement in the information available up-front for users around tailoring the package to their actual requirements. At present it can take time to work with the on demand instance until you are used to what features are right for the user."
What is our primary use case?
What is most valuable?
My favorite feature of this solution is the flexibility of instance types, which allows for the cost to be tailored to the usage amount and type.
What needs improvement?
I would like to see improvement in the information available up-front for users around tailoring the package to their actual requirements. At present it can take time to work with the on demand instance until you are used to what features are right for the user.
For how long have I used the solution?
I have been working with this solution for five years.
Buyer's Guide
Amazon EC2
June 2025

Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have found this to be a stable solution during my time using it.
What do I think about the scalability of the solution?
This is a scalable platform that can grow with the users requirements.
How was the initial setup?
The initial setup of this solution is very quick and easy, and is all carried out online with guidance.
What's my experience with pricing, setup cost, and licensing?
The pricing of this solution is variable. There is an open-source variant that is accessible via the public cloud, and then tiers that range in price depending on the level and amount of usage that is required.
What other advice do I have?
I would recommend that new users be very clear on what they require from this solution, and advise that they start with the 'user on demand' package until they know exactly what level of usage they need.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Director & Chief Executive at The Bank of East Asia, Limited
It's a good solution for web applications, but it's a little expensive
Pros and Cons
- "The setup is straightforward and it takes around an hour."
- "EC2 is a little expensive."
What is our primary use case?
We use EC2 for some web-based applications. We have around 10 users.
What is most valuable?
EC2 is good.
For how long have I used the solution?
I have been using EC2 for about half a year.
What do I think about the stability of the solution?
EC2 is stable.
What do I think about the scalability of the solution?
EC2 is scalable.
Which solution did I use previously and why did I switch?
We previously used on-premise hardware.
How was the initial setup?
The setup is straightforward and it takes around an hour.
What's my experience with pricing, setup cost, and licensing?
EC2 is a little expensive.
What other advice do I have?
I rate Amazon EC2 seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EC2
June 2025

Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
IT Specialist at GIDARA Energy
Readily available with good cost savings and quick to implement
Pros and Cons
- "We find it easy to scale."
- "Nothing is really missing in terms of features."
What is our primary use case?
I'm using TCDs and OCDs, and these are the two high-performance systems.
We have our business applications running on EC2.
What is most valuable?
EC2 does have not many features. Normally, we do elastic load balancing, which is great.
The implementation is very easy. It's quick and easy to deploy.
It's quite stable.
We find it easy to scale.
What needs improvement?
We don't have any issues with the solution. Nothing is really missing in terms of features.
For how long have I used the solution?
I've been using the solution for many years now.
What do I think about the stability of the solution?
The product is 100% stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales quite well, and it is easy to expand.
It's very easy to add to what is already there. You just have to add memory and storage and restart the instance.
We have more than 100 people using the solution.
While we do not have plans to increase usage at this time, we may do so in a year.
How are customer service and support?
We've been happy with technical support. They are very helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is straightforward to set up. It's not overly complex. We can deploy the solution in just ten to 15 minutes. It's very fast.
The maintenance is very easy. If we need help, we can always contact support for guidance.
What about the implementation team?
I was able to implement the solution myself.
What was our ROI?
We've seen some ROI. It's saved us a lot of time on our side.
What's my experience with pricing, setup cost, and licensing?
The cost is moderate. It's not too high or too low. It's based on usage. While using AWS cloud ensures there are no hidden costs, if you use other clouds, there might be.
Which other solutions did I evaluate?
We did look into other options before choosing EC2.
What other advice do I have?
We're customers.
I'm using a normal regular EC2. I'm not using containers.
On the cloud, we use both Amazon and Azure as our cloud.
I'd recommend the solution as it is scalable, readily available, and offers good cost savings. People who know AWS have been very happy with the experience.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Security Operations Centre at Deloitte
Computing service used in a personal capacity that has the ability to auto-scale resources based on requirements
Pros and Cons
- "I like EC2 because of its simple workload and the ability to configure VPCs and security groups."
- "This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate."
What is our primary use case?
I use this solution in my personal capacity for computing capacity. I use the free tier service.
What is most valuable?
I like EC2 because of its simple workload and the ability to configure VPCs and security groups.
What needs improvement?
This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate. I would also like a way to move my on-prem workload into the cloud.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Yes, this is a scalable solution. You can configure the solution for auto-scaling which scales any available resource that you want.
How are customer service and support?
I have not had any reason to contact tech support.
How was the initial setup?
The initial setup is very straightforward. It took five minutes for me to set it up.
What about the implementation team?
I completed this myself as I use this solution for personal use.
What's my experience with pricing, setup cost, and licensing?
I use the free tier, although I have paid for some services that are not free. The overall cost of this solution depends on the services you use.
What other advice do I have?
I would recommend Amazon EC2 to other people.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP - Cloud & DevSecOps at LSS
Reliable, customer friendly support, and highly scalable
Pros and Cons
- "The scalability of Amazon EC2 is good. However, the stability can depend on what service I am using."
- "Amazon EC2 could improve by having integration with other cloud systems, such as Azure, and Google Cloud which would be good. Additionally, having integration with on-premise systems would be appreciated."
What is our primary use case?
We use Amazon EC2 for Windows and Linux systems. Additionally, we use it for UAT and load balancing.
What needs improvement?
Amazon EC2 could improve by having integration with other cloud systems, such as Azure, and Google Cloud which would be good. Additionally, having integration with on-premise systems would be appreciated.
Most of the clients are worried about getting completely dependent on a cloud provider. For example, if you develop everything using Amazon AWS services, then you get stuck with them, that's a worry today. There are people who are asking for cloud-agnostic implementation or services.
For how long have I used the solution?
I have been using Amazon EC2 for approximately four years.
What do I think about the stability of the solution?
Amazon EC2 is stable.
What do I think about the scalability of the solution?
The scalability of Amazon EC2 is good. However, the stability can depend on what service I am using.
How are customer service and support?
The support is very good, they are customer friendly and use case-based experience.
I rate the support from Amazon EC2 a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Amazon EC2 it's not straightforward. You need an Amazon AWS engineer to use it because there is a steep learning curve. It's not very difficult to find someone with AWS skillsets.
After four years of use if we want to log and create an EC2 instance it is very easy. Once you have a solution architect or you have an Amzon AWS engineer on your team, it's easier to do.
What other advice do I have?
I would recommend this solution to others and Azure. This is a fantastic solution, it provides the basic requirement for any cloud. They make available computing space or a server to use for customers.
I rate Amazon EC2 an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MSP Architect at a comms service provider with 11-50 employees
Reliable with good technical support
Pros and Cons
- "The ethernet configuration is stable and the product is reliable."
- "Lacks sufficient tools to help users minimize their costs."
What is our primary use case?
Our primary use case is for migrating Linux boxes to Windows boxes. We deal mainly with small and medium-sized businesses that are looking to move away from on-prem hardware to the cloud. We are customers and I'm an MSP architect.
What is most valuable?
The most valuable feature of this product is its reliability. Its ethernet configuration is stable and they provide good technical support.
What needs improvement?
I'd like to see more tools to help our clients minimize their costs. The company could provide tips on savings. A couple of our clients have taken a pay-as-you-go model when they configure and they're paying a lot more money than they need to.
What do I think about the stability of the solution?
The solution is stable as is the backend infrastructure.
What do I think about the scalability of the solution?
The scalability is good whether you scale horizontally or vertically. A couple of clients scale out horizontally and the load balances help with that.
How are customer service and support?
Customer support is actually quite good. They've been able to fix or guide me on the solution.
How was the initial setup?
I have experience with this product so the initial setup is easy for me. Some small businesses have their IT people, but others don't have the knowledge so I carry out an assessment for them. My medium sized clients have a couple of IT people who maintain the network side of things and the instances or the server aspect. If they have applications, then they have their own application people that take care of the application. Maintenance requires around three to five people.
What's my experience with pricing, setup cost, and licensing?
The cost varies depending on how many instances you have and how long you run it. Our most recent customers were running around four instances, and their bill was between $1,500 to $2,000.
What other advice do I have?
It's important to have somebody familiar with the solution on board, especially if it's an organization that wants to move quickly.
I rate this solution nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief technical officer at Solvezy Technology Kenya Limited
Ensures we can provision resources on demand, and we can grow and shrink them as per the traffic
Pros and Cons
- "There's a lot of encryption across the setups to ensure that database credentials and everything related to security are well managed."
- "We faced a challenge in regard to billing. It took a lot of time because our state is set up in Kenya, so we needed to pay in Kenya currency. We have to go around in circles."
What is our primary use case?
We have a business-to-business platform where we connect micro-enterprises to financial services. The solution is hosted in AWS and also has mobile components on the Google Play Store.
We use authorization on Kubernetes and various AWS services like S3 and databases. The entire suite can host a comprehensive ERP system within AWS.
What is most valuable?
Some of the good features are, first of all, due to scaling. It ensures we can provision resources on demand, and we can grow and shrink them as per the traffic.
There are definitely security features around IAM and WAF that ensure the information is secured. There's a lot of encryption across the setups to ensure that database credentials and everything related to security are well managed. Their database product is good, and we are making maximum benefit out of it.
What needs improvement?
We faced a challenge in regard to billing. There was a time when we were working on changing the mode of payment from card to wire. It took a lot of time because our state is set up in Kenya, so we needed to pay in Kenya currency. We have to go around in circles. There was a lot of documentation required, but we managed to go through successfully.
For how long have I used the solution?
I have been using it for one year.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. It's a very stable product.
What do I think about the scalability of the solution?
It is a scalable product because it's IaaS and PaaS. You use it on demand, so it's computing on demand. That works for us. And there are also opportunities for enhanced cost savings in terms of serverless computing. We've used a couple, and at least it's good. So it's helping us to further reduce AWS costs.
The user base is approximately 120. As more users join the platform, the user base will definitely increase.
How are customer service and support?
I've had the best technical support experience I've ever had. Everything is resolved within the service level agreement. I'm happy.
How was the initial setup?
We did it ground up. We started from zero, created the account, set up the control tower, and started provisioning the resources. It was simplistic. It only requires you to have knowledge of AWS infrastructure, and from there, it's a straight sail.
What was our ROI?
I can't quantify ROI because it varies. Currently, my AWS bills from services that I use across various accounts.
What's my experience with pricing, setup cost, and licensing?
We pay monthly.
What other advice do I have?
Overall, I would rate the solution a ten out of ten.
I would suggest using the free tier first.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Information Technology at Bquate Music
Simple setup, powerful computing capacity, and flexible.
Pros and Cons
- "The most valuable feature of Amazon EC2 is the computing capacity."
- "The scalability could improve."
What is our primary use case?
We are using Amazon EC2 for two purposes for our customers, hosting the platform and storing assets.
How has it helped my organization?
If we were not able to use Amazon EC2, our customers would not be able to use the services we provide. The solution is critical for the services we provide.
What is most valuable?
The most valuable feature of Amazon EC2 is the computing capacity.
What needs improvement?
The scalability could improve.
For how long have I used the solution?
I have been using Amazon EC2 for approximately three years.
What do I think about the stability of the solution?
We have not had any issues.
I rate the stability of Amazon EC2 a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable and flexible. However, it could improve.
We have approximately three instances running internally. We are expected to have more customers using this solution in the future.
I rate the scalability of Amazon EC2 a nine out of ten.
How are customer service and support?
I have not used the support from the vendor.
How was the initial setup?
The initial setup of Amazon EC2 is easy.
What was our ROI?
We have received a return on investment using Amazon EC2.
What's my experience with pricing, setup cost, and licensing?
When we did the deployment of Amazon EC2 we found it to be less expensive than other solutions.
What other advice do I have?
I would recommend this solution to others.
I rate Amazon EC2 a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Amazon EC2 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Compute ServicePopular Comparisons
Apache Spark
AWS Lambda
AWS Fargate
Apache NiFi
AWS Batch
Zadara
Buyer's Guide
Download our free Amazon EC2 Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How would you recommend selecting a compute and storage solution based on the company size?
- When evaluating Compute Service, what aspect do you think is the most important to look for?
- What is quantum computing? How does it work?
- What is the best compute service solution?
- What should I look for in a compute service solution?
- What is serverless computing? What are the benefits of using this technology?
- Why is Compute Service important for companies?