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Chief Technology Officer at Ongil Private Limited
Real User
The ability to bring up servers and then do the computation and deposit means we don't have to maintain a data center
Pros and Cons
  • "The ability to bring up servers and then do the computation and deposit means we don't have to maintain a data center. Everything is virtual and the security is also taken care of. It helps us to achieve compliance. Being a small startup with the security features that AWS provides helps us with compliance."
  • "In terms of improvement, they could build some client-side desktop tools that provide easier connectivity to Amazon."

What is our primary use case?

I primarily use Amazon AWS and EC2 services. The primary use case is to spawn servers quickly with a particular hardware memory, CPU, and storage footprint. It gives me a hardware service quickly, I can get a virtual machine with Linux installed with a particular storage configuration. I can also configure the security and bring it up. 

Practically, it gives me a mini data center in one or two minutes. 

We need to bring a large number of servers to do our jobs. We do a lot of crawling jobs hosted in AWS. We have templates available to us to bring a pool of servers up and running, hardware as a service. 

In our use case, it's not the number of users using the solution, it's more the number of processes that respond. Based on the compressions and the jobs we do or sometimes we crawl, so the scaling is more in terms of the amount of data acquisition we do.

How has it helped my organization?

The ability to bring up servers and then do the computation and deposit means we don't have to maintain a data center. Everything is virtual and the security is also taken care of. It helps us to achieve compliance. Being a small startup with the security features that AWS provides helps us with compliance.

The encryption, storage, physical security, and data security features at the protocol and storage level, helps us as an organization to achieve greater compliance and keep our business running in a secure fashion.

What is most valuable?

The features I find valuable are EC2, the admin control, and the ability to add the elastic IPs and then attach storage; all of those features are valuable. Also, the Admin Control, Cost Explorer, and the billing features are valuable. That gives me the ability to understand the costs. Amazon AWS has some savings plans. 

In cloud computing, people think the cloud is cheap, but you need to know how to use it and configure the right plans. 

AWS Cost Explorer and the billing features are also valuable. 

S3 buckets and fast storage are also very nice features. 

What needs improvement?

In terms of improvement, they could build some client-side desktop tools that provide easier connectivity to Amazon. 

Buyer's Guide
Amazon EC2
September 2025
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Amazon AWS for 3 years.

What do I think about the stability of the solution?

In terms of availability and stability, they have not been an issue so far. I've used it in all previous organizations for very large-scale deployments and they're working fine. 
We are not seeing any outages because of Amazon, except if we are using spot instances, they can go down at any moment. We will only use these when we can afford server downtime, so not for production. They sometimes can go down for an hour and so on, but other than that the EC2 instances are fairly stable and great, we have not had an issue so far. 

What do I think about the scalability of the solution?

Scaling is not a problem because they themselves give you Amazon auto-scaling features. Very few users know how to use it properly. Our VM and images should be properly packaged and then you have to configure it. The load boxes have to be configured, you need to do some configuration, then you can basically vertically scale by choosing a server with a larger memory footprint, or you can go for horizontal scaling by adding more configuration into it. It's scaling over the box. 

How are customer service and support?

I've never had to use Amazon support services yet. I've not opened any tickets so far, I don't have first-hand experience of going through the support process with Amazon. I have been supported by their enablement teams that work with startups, they are fairly good. 

Which solution did I use previously and why did I switch?

I've been using AWS for quite a while, there are some use cases where I have not directly used any other cloud product so far, I mostly stick to Amazon. 

How was the initial setup?

The initial setup is more or less straightforward for a developer. For somebody who is not from a pure development background it obviously requires you to understand what a public IP address is. You need to understand what storage is and then how to use it. It's mostly for developers and administrators, not for a non-technical audience; for people who can configure a server and have technical background. 

What about the implementation team?

We mostly implement everything on our own, we don't have to bring in a consultant. The only time we brought in a consultant from AWS itself was to take up the offer of a free review of our infrastructure and they will help us to optimize. They advise on which plan based on our use case. Other than that, most of the technical documentation is available and we can operate on our own. 

What's my experience with pricing, setup cost, and licensing?

If we already have the script and everything available, the deployment takes no more than half an hour. We already have the templates, but the template development, the scripts, all the tools development will take some time, maybe a month or so depending on the use case. But, once you have them set up, it's basically a matter of 15 minutes to half an hour.
There were no annual or monthly licensing costs as it's completely based on usage. Depending on how many hours of use, the instance we run, and the storage we use, you get a very detailed account of usage in your billing document. 

Which other solutions did I evaluate?

I did not go through an evaluation process beforehand, mostly it was chosen by the organizations. I did evaluate other vendors on cost optimization to see whether switching to another vendor would improve cost.

I wanted to optimize the infrastructure to see whether the problem is with the way we use it or if Amazon itself is expensive. I was able to bring down the cost with some of the cleanups and saving plans they offer. 

What other advice do I have?

We plan to increase usage as our business expands, we will grow with AWS as it expands.
In terms of the EC2 services, it's an amazing product, in terms of the computational power and the flexibility and then the number of features and services they provide, it's awesome actually.

I would rate it a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at Yokogawa
Real User
Easy to use, saves on physical space, and capable of expansion
Pros and Cons
  • "The product is easy to set up."
  • "If the solution was cheaper, if the price was less, it would be better."

What is our primary use case?

I installed the Windows server using EC2, and I set up some product programs. 

What is most valuable?

The product is easy to use.

It can scale up.

The product is easy to set up. 

There is no need to have physical space to set up a server in. 

What needs improvement?

If the solution was cheaper, if the price was less, it would be better. 

For how long have I used the solution?

I've used the solution for three or four years. 

What do I think about the stability of the solution?

It is quite a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales very well. People can expand easily.

I'm not sure how many people use the solution. 

How are customer service and support?

I've never contacted technical support. Other colleagues may have; however, I haven't.

Which solution did I use previously and why did I switch?

We only ever used an on-premises solution. We've never used anything cloud-related. 

How was the initial setup?

The setup is very easy. It's not overly difficult. 

I'm part of the setup and support team. 

What's my experience with pricing, setup cost, and licensing?

We'd like the solution to be cheaper. 

We pay a monthly fee for licensing. I'd rate the pricing five out of ten. 

What other advice do I have?

I'd recommend the solution to other users and companies. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon EC2
September 2025
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Md. Keiuom Miah - PeerSpot reviewer
Software Engineer at Streams Tech, Inc.
MSP
Good load balancing, useful features, and easily expands
Pros and Cons
  • "We don't have to worry about scalability issues or maintenance or security. It's all taken care of."
  • "The solution is pretty expensive."

What is our primary use case?

We're primarily using the solution for deploying our application.

What is most valuable?

We like that the cloud features are manageable. We don't need to do anything to manage them.

We don't have to worry about scalability issues or maintenance or security. It's all taken care of.

It's a powerful product, and we can do everything in just a few clicks. 

What needs improvement?

They could try to improve everything incrementally. They're working on improvements all the time. It would be ideal if they could continue to refine the product so there were fewer and fewer things customers would have to worry about. They could improve their own people so that things like security continue to get better and better. 

They could improve their images. They're working on doing that now. 

The solution is pretty expensive.

For how long have I used the solution?

I've been using the solution in my current project. It's been more than six months. 

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches, and it doesn't crash or freeze it is reliable. 

What do I think about the scalability of the solution?

Most of the cases are using Amazon EC2 in our production deployment, so maybe most of the people are using Amazon EC2 with other features for containers. There are about 90 people on the product right now.

How are customer service and support?

I've never dealt with support. If someone needs to reach out to support, it would be my supervisor, not me. Therefore, I can't speak to how helpful they would be. 

How was the initial setup?

We go right to Amazon and create a machine. It takes ten to 20 minutes, so the process is pretty fast in terms of setting up. 

What's my experience with pricing, setup cost, and licensing?

The cost varies from machine to machine. When we create a machine, they estimate how much it will cost. It is more expensive than other products.

What other advice do I have?

We're an Amazon partner. 

I'm not sure which version of the solution I'm on. 

If a new user wants to use Amazon EC2 for their professional work or their deployments, then they need to think about the cost. The cost of the cloud is a bit higher compared to other things. They need to also consider the settings and functionality in Amazon EC2. They really need to look at their use case and scenario. However, it is something worth trying for testing purposes.

I'd rate the solution eight out of ten. It's made out life easier. We don't have to worry about scalability or maintenance any longer. It also offers good load balancing and other kinds of features. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
RakeshChouhan - PeerSpot reviewer
Solution Architect Grade I at a tech services company with 5,001-10,000 employees
Real User
Provides a level of elasticity that enables flexibility for memory and backup features
Pros and Cons
  • "Configuration can be changed at any time and it's very scalable."
  • "The IP changes whenever we restart which is frustrating."

What is our primary use case?

We don't use all the many features of EC2, we use it mainly for standalone application deployments, and we have auto-scaled and configured it for data storage. It's a domain use case, so we are deploying some specific applications in EC2, and maintaining them.

What is most valuable?

I like that we can change the configuration whenever we need. We can scale up our requirement so that if we want to add more CPU, we can do it. If we want to add more memory or backup features, we can do that. We're also able to configure some elastic file system so that we can extend the memory or the space in which we want to store the data. That elasticity is quite a dynamic configuration of the machine and a feature we use often. Amazon provides good tutorials and free access to them for a year. 

What needs improvement?

Amazon has a very dynamic IP. Whenever we restart the machine, the IP gets changed. If you're using a cheaper machine IP, the configuration has to be changed. There are workarounds but it's an issue that could easily be solved. It would be great if Amazon could add additional services into the free tier so that people can explore and add to their knowledge base. 

For how long have I used the solution?

We've been using this solution for two years. 

What do I think about the stability of the solution?

The stability is very good. We haven't faced any downtime or glitches.

What do I think about the scalability of the solution?

This solution is very scalable. 

How are customer service and support?

We have not had to connect with the support team because they provide us with a platform for self-service.

How was the initial setup?

The initial setup is very easy and takes about half a day. We're also able to configure some scripts for auto setup. We used one DevOps person from our team to implement the solution. We have automated most things so there's no requirement for maintenance. The solution doesn't require constant monitoring. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammad Yasin - PeerSpot reviewer
IT and Procurement Executive at iris communications
Real User
Top 5
Beneficial adaptability and scalable
Pros and Cons
  • "The most valuable features of Amazon EC2 are content delivery and adaptability."
  • "Amazon EC2 could improve the stability."

What is our primary use case?

We are using Amazon EC2 for computing.

What is most valuable?

The most valuable features of Amazon EC2 are content delivery and adaptability.

For how long have I used the solution?

I have been using Amazon EC2 for approximately two months.

What do I think about the stability of the solution?

Amazon EC2 could improve the stability.

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

How are customer service and support?

I have not used technical support from Amazon EC2.

Which solution did I use previously and why did I switch?

I did not use other solutions prior to using Amazon EC2.

What's my experience with pricing, setup cost, and licensing?

I am using the tier three Amazon service. I am not going to use another solution other than Amazon EC2 because here in Pakistan there are some payment issues for solutions abroad.

What other advice do I have?

I rate Amazon EC2 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Juan Mitchell - PeerSpot reviewer
MSP Architect at a comms service provider with 11-50 employees
Real User
Reliable with good technical support
Pros and Cons
  • "The ethernet configuration is stable and the product is reliable."
  • "Lacks sufficient tools to help users minimize their costs."

What is our primary use case?

Our primary use case is for migrating Linux boxes to Windows boxes. We deal mainly with small and medium-sized businesses that are looking to move away from on-prem hardware to the cloud. We are customers and I'm an MSP architect.

What is most valuable?

The most valuable feature of this product is its reliability. Its ethernet configuration is stable and they provide good technical support. 

What needs improvement?

I'd like to see more tools to help our clients minimize their costs. The company could provide tips on savings. A couple of our clients have taken a pay-as-you-go model when they configure and they're paying a lot more money than they need to. 

What do I think about the stability of the solution?

The solution is stable as is the backend infrastructure.

What do I think about the scalability of the solution?

The scalability is good whether you scale horizontally or vertically. A couple of clients scale out horizontally and the load balances help with that. 

How are customer service and support?

Customer support is actually quite good. They've been able to fix or guide me on the solution.

How was the initial setup?

I have experience with this product so the initial setup is easy for me. Some small businesses have their IT people, but others don't have the knowledge so I carry out an assessment for them. My medium sized clients have a couple of IT people who maintain the network side of things and the instances or the server aspect. If they have applications, then they have their own application people that take care of the application. Maintenance requires around three to five people. 

What's my experience with pricing, setup cost, and licensing?

The cost varies depending on how many instances you have and how long you run it. Our most recent customers were running around four instances, and their bill was between $1,500 to $2,000.

What other advice do I have?

It's important to have somebody familiar with the solution on board, especially if it's an organization that wants to move quickly. 

I rate this solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Application Architect - BI at IBM
Real User
Reliable, helpful support, and scalable
Pros and Cons
  • "Amazon EC2's most valuable feature I have heard from clients is easy provisioning. Provisioning is very quick and easy."
  • "Amazon EC2 could improve by reducing the price."

What is our primary use case?

We had a client which has a legacy application that wanted to move to the cloud without a cloud-native solution. What they did was they moved to Amazon EC2 and asked for virtual machines. They had an Oracle database and licenses, they were all provided by the client, and then they all moved to the Amazon EC2 environment.

What is most valuable?

Amazon EC2's most valuable feature I have heard from clients is easy provisioning. Provisioning is very quick and easy.

What needs improvement?

Amazon EC2 could improve by reducing the price.

For how long have I used the solution?

I have been using Amazon EC2 for approximately two years.

What do I think about the stability of the solution?

Amazon EC2 is stable.

What do I think about the scalability of the solution?

The scalability of Amazon EC2 is good.

Our client was a large company with approximately 1,000 using the solution.

How are customer service and support?

The support from Amazon EC2 is good. 

What was our ROI?

The ROI is similar to an on-premise version of my client's operations.

What's my experience with pricing, setup cost, and licensing?

The clients have found the billing of Amazon EC2 good, but the price could be less high. There is a monthly subscription to use the solution.

We have difficulty convincing potential clients of the benefits of using Amazon EC2, from their on-premise setup, when the cost is similar. They don't see the benefits. We face a lot of issues convincing them

What other advice do I have?

I would recommend this solution to others.

I rate Amazon EC2 an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Systems Engineer at NTT DATA
Real User
Top 5
It's easy to provision and set up
Pros and Cons
  • "EC2 has the typical advantages of using the cloud. It's easy to provision and set up."
  • "I would like to see more variety in the operating system images used to create test environments in EC2. There should be more versions and releases. Sometimes, you want to test an update from an old release to a higher version, but you can’t do that with the new images available. You have to use your own."

What is our primary use case?

We use EC2 for test and dev environments.

What is most valuable?

EC2 has the typical advantages of using the cloud. It's easy to provision and set up.

What needs improvement?

I would like to see more variety in the operating system images used to create test environments in EC2. There should be more versions and releases. Sometimes, you want to test an update from an old release to a higher version, but you can’t do that with the new images available. You have to use your own.

For how long have I used the solution?

I have used EC2 for three or four years.

What do I think about the stability of the solution?

Amazon EC2 is stable.

What do I think about the scalability of the solution?

EC2 is scalable. There is an auto-scale setting in the configuration.

How are customer service and support?

I've never had to use tech support. I think most of the documentation is adequate.

How was the initial setup?

Setting up EC2 is straightforward. It takes a few minutes, and you can do it by yourself.

What was our ROI?

Pricing is based on consumption, so when we don't want to use it, we just turn it off. The expense is negligible.

What's my experience with pricing, setup cost, and licensing?

We pay for a monthly license. The price is fair.

What other advice do I have?

I would rate Amazon EC2 nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user