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Sr Technical Architect at a tech vendor with 10,001+ employees
Real User
Top 20
Jun 19, 2025
Has experienced seamless integration and robust support while benefiting from infrastructure automation
Pros and Cons
  • "The biggest advantages of Amazon EKS include load balancing, auto scalability, and platform integration."
  • "I think the monitoring part and observability part could be improved."

What is our primary use case?

The use cases for the product involve provisioning of infrastructure and auto provisioning of infrastructure.

I have managed on-premise deployments in my use case with a Helm chart.

What is most valuable?

The biggest advantages of Amazon EKS include load balancing, auto scalability, and platform integration.

The solution includes automated node provisioning features.

The integration with AWS services involves platform services only.

What needs improvement?

We usually get deployed and only need to tweak the source code; however, I think the monitoring part and observability part could be improved.

For how long have I used the solution?

I have been selling it for almost two years.

Buyer's Guide
Amazon EKS
January 2026
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What do I think about the scalability of the solution?

The scalability of Amazon EKS deserves a perfect rating of ten.

How are customer service and support?

The technical support from Amazon deserves a rating of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the ease of installing Amazon EKS in the middle area, giving it a five.

What other advice do I have?

I have moved to pre-sales activity now.

I am selling Kubernetes Engine from Amazon.

I can rate Amazon EKS as nine because I just need to see some improvement.

I want to be a reference for Amazon.

The overall rating for Amazon EKS is 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jun 19, 2025
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reviewer2785698 - PeerSpot reviewer
Technical Solutions Engineer at a leisure / travel company with 501-1,000 employees
MSP
Top 5Leaderboard
Jan 12, 2026
Running critical financial workloads has delivered reliable low-latency deployments
Pros and Cons
  • "Amazon EKS has very good scalability with 100% uptime and zero latency."
  • "I have worked on several improvements, particularly regarding instances when Amazon goes down, which is the only time I see issues in Amazon EKS."

What is our primary use case?

I use Amazon EKS mainly for deploying my application onto the Kubernetes infrastructure, which is provided by the underlying Amazon infrastructure.

I have many services, many applications, and many web services and web applications which are deployed using Amazon EKS across different regions in Amazon web service locations and data centers.

Other than deploying applications onto Kubernetes infrastructure using Amazon EKS, I don't have any other use cases for this tool in my current organization.

What is most valuable?

Amazon EKS has very good scalability with 100% uptime and zero latency.

Amazon EKS is the most cost-effective solution that I am using currently. If I want to reduce my downtime, I can deploy it in a multiple region architecture, which can reduce the downtime.

It is a cloud-based solution which is managed by Amazon, a global cloud services provider. I have observed very negligible issues while running my applications on Amazon EKS.

It is very pocket-friendly, cost-effective, and the setup is very simple.

If you are running a few applications that require high scalability, you can go for Amazon EKS. It is a very good tool if you want a managed Kubernetes service. It will definitely work wonders for your project.

Currently I work for a financial global giant where a millisecond latency costs around a million dollars. With Amazon EKS, I have a lot of benefits.

What needs improvement?

The only thing I feel is keeping Amazon EKS updated with the current trends and requirements of the global giants which are using this tool.

For how long have I used the solution?

I have been using Amazon EKS for the past three years. It is very brilliant.

What do I think about the stability of the solution?

I have worked on several improvements, particularly regarding instances when Amazon goes down, which is the only time I see issues in Amazon EKS.

It is pretty good and pretty stable.

What do I think about the scalability of the solution?

I have not experienced any scalability issues.

How are customer service and support?

I have not had any issues with customer service.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have not used any previous solutions.

Which other solutions did I evaluate?

I don't have any alternate solutions.

What other advice do I have?

It is already a great tool. It is already a very good tool in the market. I would rate this product a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 12, 2026
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Amazon EKS
January 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Sachin Deorah - PeerSpot reviewer
Technical Architect at a tech services company with 1,001-5,000 employees
Real User
Top 5
Oct 5, 2025
AWS support excels and users find system effective and reliable
Pros and Cons
  • "It provides benefits in terms of operational efficiency; I consider Amazon EKS to be cost-effective, and it is fulfilling all the purposes we wanted to use it for until now."

    What is our primary use case?

    I mainly use the service for competition purposes, specifically for a specific competition.

    The tools we are trying to see align with R&D's use cases, and then we are going to integrate them.

    What is most valuable?

    It provides benefits in terms of operational efficiency.

    I consider Amazon EKS to be cost-effective.

    The way we are using Amazon EKS is quite good, and it is fulfilling all the purposes we wanted to use it for until now. All the tools we are using in this project are AWS tools, and we are fully satisfied.

    What needs improvement?

    Nothing comes to my mind right now that could be improved in Amazon EKS, and I am not facing any issues.

    For how long have I used the solution?

    I joined this project later, but I have been working with AWS for more than one and a half years now.

    How are customer service and support?

    I have not contacted AWS technical support in this project, but in previous projects, we contacted them twice regarding database and other issues. They are quite good, and because it is a build project, we received immediate support within twenty-four hours. During the call, issues were solved immediately.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    I have not worked with that tool currently or previously in Germany as we were not using it at that moment.

    I am currently conducting POCs.

    I have about four to five AI tools, with around one month of experience so far.

    This is a new initiative that has not happened before.

    I do not have hands-on experiences, and I have not tried Google Gemini yet. It is just a new feature we are trying to implement with AI.

    With the POC, we are trying to figure out all those things, as it has already been done as part of POC, so I do not anticipate any issues later on.

    On a scale of 1-10, I rate Amazon EKS a 10.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 5, 2025
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    Senior Technical Lead at a tech vendor with 1,001-5,000 employees
    Real User
    Top 20
    Aug 15, 2025
    Managed service boosts productivity by simplifying deployment and resource management
    Pros and Cons
    • "Amazon EKS comes into the picture as a managed service built on top of a Kubernetes engine, offering many tools, such as CLI integrated tools or through their console to quickly set up a Kubernetes cluster, which otherwise is a tedious job."

      What is our primary use case?

      I use this to develop my products. I use it internally in my company and in the other projects I have been working on for the deployment and managing the services which I'm deploying into the Amazon EKS infrastructure. I have not actually been involved with automated patching, as my role has predominantly been as a developer setting up how we deploy our applications into Kubernetes. That's primarily where I've gained experience, not on the server management side where the patching is done, so I'm not sure how the patching works or what benefits it could offer in that context. However, I can discuss how I manage my CI/CD pipelines, application deployment, and how I use Amazon EKS for deployment. That is the part I have experience with.

      What is most valuable?

      I have been using Amazon EKS, and I started with ECS first, which is the Elastic Container Service where I can deploy my workloads. ECS is also one of other managed services from AWS, but it is not supporting Kubernetes. We wanted a platform where we could have an orchestration platform for Kubernetes. Hosting our own Kubernetes server is a very tedious job. Kubernetes itself is a very complex tool to manage and requires a lot of resources and knowledge to build a working solution. That's where Amazon EKS comes into the picture as a managed service built on top of a Kubernetes engine, offering many tools, such as CLI integrated tools or through their console to quickly set up a Kubernetes cluster, which otherwise is a tedious job.

      With that offering, it is very easy to set up the Kubernetes cluster in Amazon EKS, and it is very easy to manage the nodes we have there, such as what instances we need. Since it's an AWS offering, we select a variety of EC2 instances available, and it integrates with it nicely. The same applies to the infrastructure as a service tool, IaaS, such as Terraform. It is very easy to create and manage Amazon EKS clusters through Terraform. Overall, it offers a lot of tooling and saves a lot of time compared to setting up and managing a Kubernetes server ourselves.

      A specific feature of Amazon EKS is that Kubernetes is open source, and all its capabilities are based on that. The main advantage is launching and managing a Kubernetes server becomes very easy, as I receive out-of-the-box support for other AWS service integrations with Amazon EKS. For example, services such as AWS IAM directly integrate whenever I want to set up access control or security measures on my Kubernetes server. EC2 offers out-of-the-box support when setting up Kubernetes nodes. All this setup we need to do otherwise becomes much easier with Amazon EKS.

      Regarding measuring the impact of Amazon EKS on my organization's ability to manage complex workflows effectively, there are measurable metrics we use. Whenever we set up any project, it is crucial to ensure we understand the availability and scalability of our applications. When I set up any application, I look at how we will be able to scale whenever there is a requirement for higher loads. To measure the Amazon EKS platform's effectiveness in this regard, I evaluate the different methods available for scaling the application. For instance, based on CPU and memory consumption, I can scale or use scalability tools such as KEDA. KEDA helps us scale based on various factors, such as the number of requests my application receives or the load on my service based on metrics. These tools can be easily installed on my Amazon EKS server without restrictions. Availability is crucial when setting up a Kubernetes cluster, especially when designing for a global audience using Amazon AWS. The options to configure multi-region and multi-AZ setups are incredibly valuable, as these features ensure high availability without complex traditional setups required for on-premise hosting.

      What needs improvement?

      One area I observed during setup was that while managing it through CLI and Terraform, there are many possibilities for setup and infrastructure updates. However, I believe the console experience could improve. In the AWS console, when trying to set up an Amazon EKS cluster, there were limitations on certain features I encountered a few months back while checking. EKS frequently updates, so I don't know if there's a new release. However, I found some features that I could not manage through the console, requiring me to use CLI or Terraform. It would be beneficial if we could have all features supported through the console, providing full management capabilities there.

      For how long have I used the solution?

      I have been working with this tool for around two years now.

      What do I think about the scalability of the solution?

      My current organization has not been using self-healing nodes, but I have used it in some earlier projects and organizations I worked with. When we decided to move away from containerization services such as ECS, we wanted a better orchestration platform that could easily handle those requirements. Kubernetes comes with many features for scalability, which otherwise we would have to manage ourselves with scripts. While Kubernetes is a good choice, it comes with its own learning curve, and understanding all the details is a big task. Services such as Amazon EKS, or maybe GKE for Google, provide the confidence that we will benefit from the orchestration framework that Kubernetes offers while also setting it up and managing it easily. We gain all the advantages that Kubernetes has as an engine without having to invest a great deal of time learning and configuring everything thanks to managed services such as Amazon EKS.

      How are customer service and support?

      Regarding technical support, I recall one instance with Amazon EKS. I faced an issue with configuring pods in EKS that required access to other AWS services, such as IAM roles or S3 buckets. The setup was through OIDC providers in EKS, which set up trust relationships with IAM roles. There was a problem with OIDC provider setup a few years back when EKS was newer. I reached out, and I received good support when I submitted a ticket for the issues with the OIDC provider. They helped resolve the issues related to the trust relationship, identifying mistakes that needed fixing.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      In my current company, I don't use it, but in my earlier company, we started with ECS, another AWS offering where we deployed our containers. However, as our deployment expanded, the limitations in scalability prompted us to explore better options. We began to reach a point where more than 30 or 40 instances of our services were running, and there was a need to support these across different regions. ECS offered some level of scalability, but it was not as customizable as Kubernetes, so we decided to transition from ECS to Amazon EKS to harness its full capabilities.

      What's my experience with pricing, setup cost, and licensing?

      Using Amazon EKS as a cluster is free. The pricing only applies when I add the instances and set up nodes. For instance, when I add memory-optimized nodes, the applicable AWS pricing for those instances comes into play. Essentially, the pricing revolves around the nodes added, not the other configurations I'm attempting to set up.

      Which other solutions did I evaluate?

      Regarding the pricing of nodes, I find that it generally offers good value. I'm not certain what the comparative costs look against other platforms, such as OCI from Oracle that is known to offer lower pricing, but it ultimately depends. For example, AWS has recently introduced Graviton-based servers, which claim to be cost-saving, although I haven't used them myself. AWS provides several options, allowing me to choose configurations that suit my needs regarding CPU and memory. While I don't have firm details about enterprise pricing options or upfront reservations that may provide discounts, what I appreciate is the flexibility in selecting from various instance categories to meet specific requirements.

      What other advice do I have?

      Based on my experience with Amazon EKS support, I would rate it a nine out of ten overall.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Aug 15, 2025
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      reviewer1280193 - PeerSpot reviewer
      Assistant to Vice President at a consultancy with 10,001+ employees
      Real User
      Top 20
      Nov 26, 2024
      With the serverless option, you can deploy everything and AWS handles the infrastructure
      Pros and Cons
      • "The serverless capability of Amazon EKS is quite valuable."
      • "Amazon EKS offers replatforming and migration capabilities to our customers, enabling them to move from AWS to other platforms like AKS with minimal changes."
      • "Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high."
      • "Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high."

      What is our primary use case?

      Amazon EKS is used as a container orchestration platform. Customers use it to develop applications which are containerized and need to be deployed. Kubernetes is the most popular platform across the industry.

      How has it helped my organization?

      Amazon EKS offers replatforming and migration capabilities to our customers, enabling them to move from AWS to other platforms like AKS with minimal changes. It has also helped in smooth integration with other AWS services, especially API gateways and databases.

      What is most valuable?

      The serverless capability of Amazon EKS is quite valuable. Earlier, it was necessary to know the exact configuration, including the number of pods and nodes. Now, with the serverless option, you can deploy everything and AWS handles the infrastructure.

      What needs improvement?

      Amazon EKS could improve in its pricing model, particularly for medium-sized customers who might find the support costs high.

      For how long have I used the solution?

      I have used Amazon EKS for the past five to six years.

      What do I think about the stability of the solution?

      I rate the stability of Amazon EKS as ten out of ten. It is highly stable.

      What do I think about the scalability of the solution?

      Amazon EKS has high scalability. It can scale very well according to needs, and it doesn't have any issues with scalability.

      How are customer service and support?

      Amazon's technical support is quite good, especially for those who purchase support services. As a partner, we receive excellent support due to our relationship with Amazon.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup of Amazon EKS is much less complex compared to setting up Kubernetes manually on Linux virtual machines, as it takes away the complexities of installing and configuring everything.

      Which other solutions did I evaluate?

      We have experience working with both EKS from AWS and AKS from Microsoft Azure, as well as Google GKE.

      What other advice do I have?

      For those who are Amazon customers and want to deploy containerized applications, Amazon EKS is the best option.

      I'd rate the solution ten out of ten.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Vipin Vikraman - PeerSpot reviewer
      Assistant Manager at a retailer with 501-1,000 employees
      Real User
      Top 5
      Nov 26, 2024
      The integration and stability are clear and reliable
      Pros and Cons
      • "Amazon EKS provides good support."
      • "The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results."
      • "Sometimes, we face minor connectivity issues."
      • "Sometimes, we face minor connectivity issues. However, it depends on the applications we are using."

      What is our primary use case?

      Our primary use case is related to our ecommerce solution, which is very high in terms of data in the database and products. It has one hundred thousand first line items. We developed a system connected with AWS services to translate search keywords into different languages and improve search results accuracy on our ecommerce site.

      How has it helped my organization?

      The scalability has really helped us a lot in enhancing the customer experience and ensuring quick results. The ROI is really good, especially when compared with other services on-premises.

      What is most valuable?

      Amazon EKS provides good support. The integration and stability are clear and reliable. The scalability is excellent, allowing us to efficiently handle customer experiences and improve operational efficiency.

      What needs improvement?

      Sometimes, we face minor connectivity issues. However, it depends on the applications we are using. Improvement might be needed based on different use cases.

      For how long have I used the solution?

      We have been using it since 2015.

      What do I think about the stability of the solution?

      The stability of Amazon EKS is clear and reliable.

      What do I think about the scalability of the solution?

      Amazon EKS's scalability is clear and has improved our operational efficiency a lot.

      How are customer service and support?

      The customer service and support are good, and we have a paid subscription that provides priority support.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup was handled by third parties. It involved some complexities, and appropriate inputs were necessary.

      What about the implementation team?

      We worked with a third-party team for implementation, including many developers.

      What was our ROI?

      We did several ROIs, which showed positive results. It's particularly beneficial compared to investing in hardware.

      What's my experience with pricing, setup cost, and licensing?

      The licensing cost is acceptable.

      What other advice do I have?

      Before implementing, ensure thorough research and ROI analysis. The implementation should be handled by experienced personnel.

      I'd rate the solution eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Venkatramanan C.S. - PeerSpot reviewer
      AWS Cloud Engineer at a tech services company
      Real User
      Top 5Leaderboard
      Nov 22, 2024
      Amazon EKS: Why It Shines, Where It Struggles, and How It Can Improve
      Pros and Cons
      • "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
      • "AWS EKS provides flexibility and scalability compared to on-premises Kubernetes."
      • "Improvement is needed in reducing the complexity of using EKS."
      • "Improvement is needed in reducing the complexity of using EKS. While services like EC2 are user-friendly, EKS and ECS present a steep learning curve with significant responsibilities."

      What is our primary use case?

      I am working mostly on AWS infrastructure services, such as EC2, EKS, RDS, CloudFormation, IAM, and CloudWatch. I have around one year of experience with Kubernetes and have been using AWS services continuously for three years. My responsibilities include working on server storage, containerization, monitoring, and access policies.

      What is most valuable?

      Simplifies Kubernetes setup and management.AWS handles cluster upgrades, patches, and availability.Seamlessly integrates with AWS services like IAM, CloudWatch, and VPC.Access to advanced networking, security, and monitoring tools.EKS automatically deploys the Kubernetes control plane across multiple AWS Availability Zones for fault tolerance.

      What needs improvement?

    • EKS incurs an additional management fee ($0.10 per hour per cluster) along with EC2 or Fargate costs.May be expensive for smaller workloads compared to alternatives like AWS ECS.Requires expertise to configure and manage Kubernetes resources effectively.Networking (e.g., setting up VPCs, subnets, and service endpoints) can be complex.Simplifies managing multiple Kubernetes clusters, especially for organizations with hybrid or multi-region setups.Integrated dashboards for Kubernetes metrics, logs, and traces.Simplifies observability without needing third-party tools.
    • For how long have I used the solution?

      I have around one year of experience using Kubernetes with AWS.

      What do I think about the stability of the solution?

      In my project, AWS EKS has shown stability without any issues.

      What do I think about the scalability of the solution?

      EKS offers excellent scalability, especially compared to Docker Swarm. The ability to scale based on requirements by deploying additional containers is a strong point for Kubernetes.

      How are customer service and support?

      I have not contacted technical support regarding EKS.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have explored Google Kubernetes Service in my personal projects but did not work on any other Kubernetes projects before EKS.

      How was the initial setup?

      The initial setup is relatively straightforward when using the AWS Management Console. Setting up clusters and nodes is simplified through AWS's interface compared to on-premises. It took approximately 15 to 20 minutes to complete the setup.

      What's my experience with pricing, setup cost, and licensing?

      I do not have specific details on EKS's pricing and licensing compared to other services. However, in general, deploying in the cloud offers lower latency and high availability and reduces manual intervention and responsibility, leading to some operational efficiencies.

      Which other solutions did I evaluate?

      I have worked with Google Kubernetes Service in my personal space but have not evaluated others for professional use.

      What other advice do I have?

      For large-scale enterprise solutions, Kubernetes is recommended due to its scalability. Despite costing considerations, EKS alleviates the burden of procedural complexities, making it suitable for enterprise-level applications.

      I'd rate the solution eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Jigneshkumar Gadhavi - PeerSpot reviewer
      Sr. DevOps Engineer at a tech services company with 11-50 employees
      Real User
      Top 5Leaderboard
      Mar 31, 2024
      Supports multiple tools and has a straightforward setup process
      Pros and Cons
      • "The product's most valuable features are scalability, observability, and performance."
      • "They could add logging features. At present, we use external tools to increase and decrease the number of instances."

      What is our primary use case?

      We use Amazon EKS to manage containerization within our microservices environment.

      What is most valuable?

      The product's most valuable features are scalability, observability, and performance.

      What needs improvement?

      They could add logging features. At present, we use external tools to increase and decrease the number of instances.

      For how long have I used the solution?

      We have been using Amazon EKS for three years.

      What do I think about the stability of the solution?

      It is a stable service. We never encountered system downtime.

      What do I think about the scalability of the solution?

      In organizational environments, especially when utilizing the console, EKS is the primary choice. Out of ten clients, approximately eight opt for EKS due to its scalability and robust features.

      How are customer service and support?

      We contacted AWS support for EKS when we encountered difficulties connecting to private subnets. The support team guided us through the necessary steps to address these issues.

      Which solution did I use previously and why did I switch?

      Scalability and security considerations drove the decision to migrate to EKS from another product.

      How was the initial setup?

      The initial setup was straightforward, especially when Terraform was utilized to generate the setup. We must make minor adjustments, such as changing the name and configuring VPN settings. Overall, it's a relatively easy task for me.

      What was our ROI?

      The platform is worth the investment.

      What's my experience with pricing, setup cost, and licensing?

      The product pricing depends on the specific requirements. For instance, clients between $3000-$4000 per month might find the pricing reasonable, with clusters priced around $70 to $80 plus additional costs. However, the actual pricing can vary based on the number of services utilized.

      What other advice do I have?

      With numerous tools and plugins available for EKS like Graphite and Prometheus, users can effectively manage logs and monitor performance.

      For beginners, it's essential to grasp the fundamentals of Docker and containerization and understand how containers operate. Once these basics are clear, the next step is to familiarize oneself with Kubernetes and container orchestration concepts.

      I rate it a nine out of ten.

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
      PeerSpot user
      Buyer's Guide
      Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
      Updated: January 2026
      Buyer's Guide
      Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.