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Nikhil Sehgal - PeerSpot reviewer
Lead Solution Advisor (Cyber Security) at Deloitte
Real User
Top 5Leaderboard
Can be used to implement and create clusters, but assigning permissions to users is difficult
Pros and Cons
  • "Amazon EKS can be used to implement and create clusters."
  • "It is very cumbersome to assign permissions to users to interact with a cluster."

What is most valuable?

Amazon EKS can be used to implement and create clusters. It is also used to deploy and secure the already configured applications. EKS is a cloud-based container management service that integrates with Kubernetes to deploy applications. It automatically manages and scales clusters of infrastructure resources on AWS with Kubernetes.

EKS eliminates the need to install, operate, or maintain a Kubernetes control plane on AWS. Amazon handles everything. We just need to know how we can make it more secure, and we can use it to deploy your applications. It scales automatically, making it one of the best services.

What needs improvement?

Assigning roles and responsibilities to interact with a created cluster as a user over a command prompt is cumbersome on AWS. Initially, we create a user to interact with a cluster. Since everyone can't use the cluster, we need to assign some permissions to that specific user. It is very cumbersome to assign permissions to users to interact with a cluster. We always get errors, and it takes many days to resolve that permission issue before the user can start interacting with the cluster.

For how long have I used the solution?

I have been using Amazon EKS for eight years.

What do I think about the stability of the solution?

Amazon EKS is a stable solution.

Buyer's Guide
Amazon EKS
October 2025
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Amazon EKS is a scalable solution.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy, but assigning permissions to users is difficult.

What's my experience with pricing, setup cost, and licensing?

Amazon EKS is not a cheap solution.

Which other solutions did I evaluate?

Google Cloud Platform has a service similar to EKS called GKE. It's very easy to implement permissions in GKE as compared to EKS.

What other advice do I have?

Overall, I rate Amazon EKS a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
PeerSpot user
reviewer2543025 - PeerSpot reviewer
Kubernetes Admin at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Simplify and speed up cluster management and handles scaling well
Pros and Cons
  • "Application deployment is more automatic."
  • "It's difficult to connect to some of the clusters."

What is our primary use case?

We use EKS in our company to run containerized applications. I work in the container ecosystem team, and we manage EKS clusters for our developer teams so they don't have to. We provide them with the necessary tools to run on top of the cluster.

EKS helps us simplify and speed up cluster management. We don't have to take care of cluster updates; we just initiate the update, and AWS handles it. The same goes for some of the AWS-managed add-ons.

How has it helped my organization?

The biggest improvement is that we now have more time. When we shifted the responsibility of cluster management and updates to AWS, we had more time to develop solutions that make life easier for the developers. 

Application deployment is more automatic. They don't have to issue cluster commands; they can simply do a commit into our internal GitHub Enterprise, and our tooling will deploy or update the application on the cluster. That's probably the biggest benefit because we had time to develop such solutions.

What is most valuable?

From my personal perspective, I think it's good that we can use AWS CLI to manage the cluster, and that way, we can automate the work via scripts. Of course, the way that we just issue a command and AWS handles the work, like with cluster updates, is also valuable. That's probably one of the reasons why we use it.

What needs improvement?

Sometimes I have trouble because, in our corporate network, there are various networks, etcetera. It's difficult to connect to some of the clusters, and it's easier to go through the UI when troubleshooting something. At some points, the UI seems limited to me with the functions it provides. 

You can get information like what kind of port is running on the cluster, but I haven't really explored the UI so far, so it's difficult for me to see the logs, for example. Or sometimes, you are only limited to the basic Kubernetes things. 

We have certain customizations installed in the cluster, and for that, you really have to use kubectl from the command line. You are not able to use the EKS UI to list certain custom resources. So maybe there can be some kind of improvement, but maybe it's just me that I haven't really explored the UI that much.

For how long have I used the solution?

I have been using it since February. 

What do I think about the stability of the solution?

I don't really remember any issue with EKS, the product from AWS as is. There can be some issues when there is a bigger outage on the AWS side; it's either some kind of network outage when we cannot reach AWS itself or something similar, but I wouldn't blame EKS for it.

When we had problems with the cluster itself, I think it was more about some issue that either we as a team introduced by human error, from some configuration mistake, or our customers sometimes made mistakes. And maybe there are issues when the application running on top of EKS somehow gets into some loop or something and then doesn't work correctly, but I wouldn't really attribute that to EKS.

Because I've been in the team for a short amount of time, I don't really remember any big issue that was caused by EKS itself in the past six months at least.

What do I think about the scalability of the solution?

It is scalable. We use the cluster autoscaler tool that spins up a new node when we need more, and that works nicely. So I think from the scalability point of view, it's okay. 

In the last six months, I don't really see any issue with scalability. We run around one hundred clusters. Some of them are quite small, really just the basics where we are running free master nodes in the free availability zones, just to make things according to best practices. So, really a minimal cluster. 

And there are also some really big clusters with over a hundred worker nodes. Overall, I think it's quite big. And with EKS, we are able to manage it quite well.

How are customer service and support?

I have some experience with AWS support, and it was good. We were trying to solve something with one of the add-ons, and I think we solved it within a couple of days. We even had a call with one of the support engineers. So I think it worked out well. 

The issue was regarding one of the AWS-managed add-ons. I remember that we clearly had some kind of misunderstanding between us and technical support, and it seemed like either we were not able to explain it correctly or the guy wasn't able to understand us. But I remember that somehow we solved that issue. So at the end, it was okay.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment process of EKS was done before I joined the team.

For me, EKS UI is nice, and it was quite easy for me to get familiar with. I find the AWS CLI quite nice to use as well. I've been working in IT for some time now, so I have some level of experience. I guess these things come sort of naturally to me now, such as how to use the tools that are provided by companies. It's usually no issue for me.

From the maintenance point of view, I don't know much about how things are backed up, etcetera. I think that is exactly why we use EKS because we don't really have to take care of cluster backups. We can simply issue a command, and the cluster will update. If we were to do cluster updates manually, it would be more work. We would have to update the worker nodes and then update the master node one by one. AWS now handles all of this. So I think from the maintenance point of view, it's great, and that's why we use it because it's now much more simple and faster for us.

What was our ROI?

We still see the benefits of using this solution because we are using it. And we actually plan to transfer all our workloads to EKS if things were ideal. But for some legal reasons, we still have to manage some on-premise clusters, but I think the benefits are there.

What other advice do I have?

If you have the money, I would recommend the EKS product to other users who are looking into implementing it. It's a good tool. It really takes some of the management burden off your back.

Overall, I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon EKS
October 2025
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
MohamedElazzouzi - PeerSpot reviewer
Manager de production SI technique et corporate at inwi
Real User
A highly scalable solution that helps manage nodes and scalability in AWS
Pros and Cons
  • "Amazon EKS is like Kubernetes, but it helps manage our nodes and scalability in AWS."
  • "Amazon EKS should improve its integration."

What is most valuable?

Amazon EKS is like Kubernetes, but it helps manage our nodes and scalability in AWS.

What needs improvement?

Amazon EKS should improve its integration. Our company does not maintain the external infrastructure.

Amazon EKS should include a graphic interface. Like there is a dashboard in Kubernetes, Amazon EKS should have a graphic interface that is more fluid, more fluent and contains more information.

For how long have I used the solution?

I have been using Amazon EKS for six months.

What do I think about the stability of the solution?

Amazon EKS is a very stable solution.

I rate Amazon EKS a nine out of ten for stability.

What do I think about the scalability of the solution?

Amazon EKS has high scalability. The solution has 10 to 15 endpoints in our organization. The solution is used 24/7 in our organization.

I rate Amazon EKS a nine out of ten for scalability.

Which solution did I use previously and why did I switch?

Before Amazon EKS, I previously used OpenShift and Kubernetes-native.

How was the initial setup?

The solution's initial setup depends on the application inside it. It's easy to have Kubernetes, but deploying other solutions with EKS is hard. It is easy to deploy Amazon EKS in general. I rate the solution an eight out of ten for the ease of its setup.

What about the implementation team?

It took us half a day to deploy Amazon EKS. The solution's deployment depends on whether you want to use the Terraform ECR infrastructure. You have to go to the panel in AWS and deploy Amazon EKS. We needed an integrator for the first time, but then we did everything ourselves for the next deployments. Only one person is required for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Amazon EKS is quite pricey, but the functionality it provides is worth it. The solution has no additional costs, but it depends on the number of nodes used inside it. If we have a lot of traffic, we should scale many nodes, which would cost a lot.

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.

What other advice do I have?

Overall, I rate Amazon EKS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ShahRushabh - PeerSpot reviewer
Solutions Architect at Infinite Computer Solutions
MSP
A fairly priced solution that helps in the managing and autoscaling of services
Pros and Cons
  • "Through Amazon EKS, we can have the blue-green deployment very easily."
  • "The management of the nodes in Amazon EKS should be improved."

What is our primary use case?

We deploy different solutions on the EKS cluster for our clients to use.

How has it helped my organization?

Since it is a managed service of AWS, Amazon EKS helps us in the managing and autoscaling of services. We don't have to worry about multiple things like managing the nodes or IP addresses and can focus on our work.

What is most valuable?

Through Amazon EKS, we can have the blue-green deployment very easily.

What needs improvement?

The management of the nodes in Amazon EKS should be improved. AWS should reduce the constant upgrades of the nodes of Amazon EKS or EC2 machines.

For how long have I used the solution?

I have been using Amazon EKS for almost two years.

What do I think about the stability of the solution?

I rate Amazon EKS a seven out of ten for stability.

What do I think about the scalability of the solution?

I rate Amazon EKS a nine out of ten for scalability.

How are customer service and support?

The solution's technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is straightforward for us because we use Terraform scripts, which we have written and can reuse. It is the same for the console.

What was our ROI?

If your application goes to production, you will definitely see an ROI with Amazon EKS.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is fair enough and a little less costly.

What other advice do I have?

I would recommend Amazon EKS to other users.

Overall, I rate Amazon EKS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RakeshChouhan - PeerSpot reviewer
Solution Architect Grade I at a tech services company with 5,001-10,000 employees
Real User
We can deploy the solution's microservices on any service we are developing
Pros and Cons
  • "We haven't faced any major issues in one and a half years of use."
  • "The solution could be improved by adding monitoring, filtering, and logging capabilities to its current CloudWatch features."

What is our primary use case?

Our client is doing some image analysis, and we need a robust system that won't go down during the image rotation, so we are using Amazon EKS. With this solution, our services will not go down during their work, and data will remain safe and available to the user.

What is most valuable?

Firstly, whenever a service goes down, EKS automatically makes up that part, enabling the services to remain available. And secondly, whenever we deploy anything, we don't have to consider security between services because EKS provides that as well. We need to configure some supportive plug-ins and tools, which is relatively easy. This feature also provides monitoring, so if our service goes down, we have an alert mechanism and logging.

We can deploy EKS microservices on any service we are developing.

What needs improvement?

The solution could be improved by adding monitoring, filtering, and logging capabilities to its current CloudWatch features.

For how long have I used the solution?

We've been using the solution for one and a half years.

What do I think about the stability of the solution?

We haven't faced any major issues in one and a half years of use. We had an issue with storage, which we capped, giving us access to more space from the cloud. There are some other minor issues, but nothing major.

I would rate the solution's stability as eight out of 10.

What do I think about the scalability of the solution?

We use the solution because it allows you to scale your application up and down. 

We have 500 data scientists actively using our EKS tool at any time.

How are customer service and support?

We usually get support on time, but sometimes we have critical issues or something they need more time to deal with. 

We would give them nine out of 10 for the quality of support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

When deploying the solution, we used Jenkins to develop a CI/CD pipeline. It was a one-person job that took about 20 to 25 minutes.

What other advice do I have?

On a scale of one to 10, we would give the product an overall rating of eight.

EKS is for deploying microservice projects. If you have multiple services in your application, you can deploy them and design your application accordingly.

We can deploy EKS microservices on any service we are developing.

I would certainly recommend the product to new users, but it would depend on the technology stack and the project. If a certain use case requires EKS, I would definitely advise using EKS rather than Google or Azure's EKS. I recommend Amazon Cloud Services for its reliable support and minimum downtime. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hemanth_Kumar - PeerSpot reviewer
Staff Cloud DevOps Engineer at ARM Ltd
Real User
An intelligent solution that automatically upscales or downscales to set thresholds
Pros and Cons
  • "The solution's Autoscaler option allows for an increase in worker notes whenever particular thresholds are exceeded."
  • "The solution should include a popup for clusters so that all relevant information is visible at the bottom of a page."

What is our primary use case?

Our client in the healthcare industry has multiple clinics and patients who use the solution to interact with their portal and insert patient details. Patient information is managed via databases created in the solution. 

How has it helped my organization?

We are still exploring how the solution benefits us because we are enhancing many things on the application side including bug fixes or other items at the code level. 

On the cluster side, we are exploring options to enhance application performance. We are not sure if the solution has created a drastic change, but before we were able to perform and now we are performing well. 

What is most valuable?

The solution's Autoscaler option allows for an increase in worker notes whenever particular thresholds are exceeded. In our client's case, this is beneficial because the application sits idle the whole night and peaks in the morning hours of 9-10 am as everyone starts interacting with it and processing their workload. 

The solution is quite intelligent and is enhanced every day. They recently introduced a carpenter service that provides added advantages and are working on auto-scaling enhancements which have already allowed us to scale up our Kubernetes Clusters. 

What needs improvement?

The solution should include a popup for clusters so that all relevant information is visible at the bottom of a page. 

When clusters exist or are running, there isn't much detail on the first phase so navigating and clicking on different options is required to search for relevant information. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

I really like the stability of the solution. 

We are using the solution to its full capacity to manage various environments and clusters that segregate our client's workload.

What do I think about the scalability of the solution?

The solution is scalable and includes the ability to instruct a cluster to automatically upscale or downscale depending on thresholds written in the code. 

How are customer service and support?

Support is quite good. I haven't used technical support for this solution but have raised tickets for other Amazon products such as IAM or S3 and received help with documentation and tutorials. 

Which solution did I use previously and why did I switch?

I started my journey as a DevOps engineer with this solution per our client's requirement. 

How was the initial setup?

I was not involved in the initial setup because all customers already had the solution in place before I started interacting with them. I know that setup requires streamlining but is quite easy and just takes time. 

I use some pipelines to deploy workloads such as Terraform or Argo CD where I build artifacts or codes that interact with the solution. Whenever a merge occurs, the pipelines get triggered and automatically deploy in the development environment. If test pieces pass, then they move to the next phase and are deployed on the production level. 

A team of five would be a good fit for a mid-level customer because they can simultaneously work on writing home scripts for the EKS Cluster, building the whole network, and reviewing existing queries. A larger company might require more developers. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite costly and developers will start exploring other solutions or moving their workloads to other clouds if costs aren't reduced.

Our client pays the licensing fees so I don't have specifics about its cost, but I hear that the solution is expensive so I am rating it a five out of ten. 

Which other solutions did I evaluate?

We are analyzing the solution's behavior but might switch to ECS which provides dedicated resources to an application and runs on its own. 

What other advice do I have?

If you are interested in implementing the solution, first refer to the documentation or existing use cases. 

For example, a streaming company similar to Netflix can adopt and modify a use case related to the Amazon portal. There are resources that help with deciding to implement the solution. 

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samim Kumar Patel - PeerSpot reviewer
Cloud Architect & Devops engineer at KdmConsulting
Real User
A well-managed stable solution, great for autoscaling needs
Pros and Cons
  • "It is the best service because it has proper security packages."
  • "A cluster is required on-premises, which takes a lot of time."

What is our primary use case?

We use this solution for containerization and push containers into the EKS or CI/CD pipeline in the DevOps pipeline. It's very easy and well-managed for autoscale as we can manage our node groups. In addition, we can tailor autoscaling to our needs.

How has it helped my organization?

Amazon EKS with AWS is very good because we can connect our AWS Kubernetes Services with our CI/CD pipelines. We can integrate our EKS with our CloudWatch and Grafana, and other monitoring services are also available. We can also monitor as per our requirements.

What is most valuable?

The best solution is in AWS, in Elastic Kubernetes Services. We have general control if we want to give access to any user. Also, whenever we push a container or image, we can create any ingress and then connect to our cluster by the Load Balancer directly.

It is very easy, and we can deliver access to customers or users. Also, we can autoscale for any deployment or compute service. In addition, the control panel is completely managed by AWS, and we only have to think about a data plan and what type of deployments, services, and DaemonSets we need.

What needs improvement?

The main area of improvement is that a cluster is required on-premises, which takes a lot of time. For example, we must drain the total nodes during an upgrade from version 1.21 to version 1.22 with on-premises. After draining the total nodes, our container will shut down, and it will be recreated after upgrading. But with the AWS Kubernetes Services, the upgrade from version 1.21 to 1.22 is completed with one click. It's straightforward for the users.

In any secure services, nodes are working on the EC2 services. Whatever the EC2 services, the specified AMI is available. This AMI is an auto-security package that is automatically upgraded per the company's need. It is also secure.

For how long have I used the solution?

We have used this solution for one year and use versions 1.15 to 1.22. It is deployed in the public cloud only, in AWS. We were initially working on an on-premises basis of Kubernetes and started working in Elastic Kubernetes in AWS. It is a managed service, and its control panel is managed in AWS. We have to work for our data plan only.

What do I think about the scalability of the solution?

We have about 20 users pushing their container to Elastic Kubernetes Cluster. Most companies want source codes like Python, Node.js, and Java and push them to the Elastic Container Services. It makes it easy for the CI/CD pipeline to build and push images to Elastic Kubernetes Services. We recently started the containerization in Elastic Kubernetes Services.

How are customer service and support?

Regarding technical support, we have the job, role, and responsibilities within our company.

If there is an issue, we must determine whether the solution is working correctly or not. We check if our node group has more or less workload than we need and if the autoscale is defined correctly. We can degrade these instances per our requirement if the node group is less. We added Grafana and Prometheus to monitor the total CPU, memory, and nodes. We can monitor requests, CPU utilization, and whether our node is behaving correctly or if we need any more memory. We also look for any issues with the HTTP request or time out.

What's my experience with pricing, setup cost, and licensing?

The calculation of the pricing is dependent upon instance type. So when we make a cluster without defining any instance type, it will default enter a large instance type. So as per our requirement, we can create our node group and define our instance types per our workload.

What other advice do I have?

I rate this solution a nine out of ten. Amazon EKS is the best service because it has proper security packages and manages AMI. Also, I'm working on GCP and have seen GKE services. With Amazon EKS AWS, we can do a lot of integration with our Kubernetes Cluster.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1426713 - PeerSpot reviewer
Application Development Specialist - Technical Architect at a consultancy with 10,001+ employees
Real User
Top 5
Has good scalability features
Pros and Cons
  • "The most valuable features of Amazon EKS are its scalability features."
  • "I would rate the stability of Amazon EKS ten out of ten, indicating it is highly stable."
  • "There is room for improvement in the interface of Amazon EKS."
  • "There is room for improvement in the interface of Amazon EKS."

What is our primary use case?

The primary use case for Amazon EKS involves microservices and micro frontends.

What is most valuable?

The most valuable features of Amazon EKS are its scalability features.

What needs improvement?

There is room for improvement in the interface of Amazon EKS. Additionally, they are involved in activities like pipeline management, pod checking, and error logging, which could suggest areas for further improvements.

For how long have I used the solution?

I have more than three years of experience working with Amazon EKS.

What do I think about the stability of the solution?

I would rate the stability of Amazon EKS ten out of ten, indicating it is highly stable.

What do I think about the scalability of the solution?

I would rate the scalability of Amazon EKS an eight out of ten, suggesting it has high scalability.

How are customer service and support?

I do not have experience contacting Amazon's technical support.

How was the initial setup?

I was not involved in the setup of Amazon EKS.

What other advice do I have?

I would recommend Amazon EKS to other people for various reasons. That said, I also rate this solution seven to eight out of ten overall.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.