No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer2773842 - PeerSpot reviewer
Senior DevOps Engineer at a tech services company with 10,001+ employees
Real User
Top 10
Oct 30, 2025
Automated deployments and cost controls have increased team efficiency and reduced downtime
Pros and Cons
  • "After adding Karpenter to our Amazon EKS setup, we have seen efficiency improvements of approximately thirty to forty percent, along with a reduction in our costs and a decrease in the number of issues our team encounters."

    What is our primary use case?

    We are currently using Amazon EKS as a production environment where we deploy multiple services because we serve banks using our services for identifying threat analysis and synthetic identity. Our main use case for Amazon EKS involves deploying our services based on scoring to determine whether a particular user is valid or invalid based on their social security number and any fraudulent entity they provide. We analyze this information and use Amazon EKS as the platform for deploying that application. We mainly deploy applications using Kubernetes deployments, and based on that, we deploy pods which contain the container that runs the application.

    Amazon EKS helps us manage these deployments for threat analysis and synthetic identity because the controller part is managed by AWS. This addresses our concern about managing it ourselves, as we are managing a large environment where Amazon EKS ensures we can confidently manage our application rather than relying solely on the controller. We have implemented Karpenter, which manages the nodes and continuously monitors to see if any nodes or pods are underutilized or unable to load. It identifies the requirements from the pod side, automatically creates a node, and schedules the pod based on its resource needs. This automation allows us to respond quickly, especially during high load times when pods may get stuck or unable to upload images. The alerts help us react promptly, and another pod will be scheduled to fulfill the user's request within seconds.

    The best feature Amazon EKS offers is automation, particularly with the automatic scheduling of pods on nodes. Karpenter, the new feature added recently that manages the node initialization, is something I really appreciate as it makes independent decisions based on the requirements, unlike older autoscaling configurations. Karpenter prioritizes cost-effectiveness by selecting the cheapest options for nodes, whether they are spot instances or on-demand. Additionally, whenever there is an issue, the pod can be automatically recreated using the defined replica set, providing a significant advantage of Kubernetes.

    Karpenter helps keep costs down by consistently evaluating whether it should take on-demand instances or lower-cost alternatives. It constantly monitors for the lowest price model available in AWS. However, because the cheapest instance can be terminated with little notice, Karpenter quickly transitions to the next available on-demand instance. This proactive cost management is a key feature.

    Amazon EKS has positively impacted my organization as Kubernetes offers orchestration of container-based applications, allowing us to rapidly deploy and fulfill user requests. During busy business days or promotional offers, we experience increased traffic, and Amazon EKS enables quick deployment of containers to meet this demand. If a pod is unresponsive, Amazon EKS can easily launch another pod to maintain service delivery. This adaptability not only enhances user service but also contributes to cost savings since we leverage Karpenter to manage nodes dynamically based on usage.

    What is most valuable?

    Since I joined this company ten months ago, we have reduced the number of failures significantly. Earlier, before using Karpenter, issues with pods hindered our efficiency and resulted in higher costs, as we did not have the option to minimize expenses effectively. Now, with Karpenter, costs have decreased and our efficiency has improved because we can swiftly address alerts and redeploy applications without delay. This transition has greatly improved our operational performance.

    After adding Karpenter to our Amazon EKS setup, we have seen efficiency improvements of approximately thirty to forty percent, along with a reduction in our costs and a decrease in the number of issues our team encounters.

    What needs improvement?

    In my experience with Amazon EKS, I have not encountered aspects that require improvement, as AWS has invested intelligently in its development, especially with the addition of Karpenter. I do not have any particular improvement feedback for Amazon EKS or Kubernetes at this time.

    For how long have I used the solution?

    I have been working in my current field for the last ten months. In terms of my total experience, I have been using Amazon EKS for the last three years, and in my current company, I have been using it for the last ten months.

    Buyer's Guide
    Amazon EKS
    June 2026
    Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    902,270 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Amazon EKS is stable in my experience.

    How are customer service and support?

    Customer support for Amazon EKS is excellent, particularly at the enterprise level, as we can readily raise tickets and receive prompt responses. This interactive support is incredibly useful, allowing for quick resolutions and solutions through live sessions and screen sharing.

    Which solution did I use previously and why did I switch?

    I have been using Amazon EKS since I started. Although I know about Docker Swarm, it poses issues for large environments like ours, which is why we opted for Amazon EKS.

    We evaluated Docker Swarm before choosing Amazon EKS, as it is not well-suited for expanded environments and long-term deployments, making Amazon EKS the clear choice based on insights from my seniors.

    What was our ROI?

    I have experienced a return on investment with Amazon EKS. Since implementing Karpenter, costs have been reduced and operational efficiency has increased. We can deploy applications swiftly, and our monitoring tools such as DataDog alert us to any pod issues so we can act quickly. This responsiveness enables us to focus on critical issues that require our immediate attention.

    What's my experience with pricing, setup cost, and licensing?

    I appreciate the overall pricing model of AWS, where you pay based on usage, which allows for a clear understanding of costs associated with services. The setup cost is reduced significantly since Amazon EKS simplifies the laborious process of arranging the controller plane, which typically requires substantial human resources and effort. Licensing is straightforward, making it easy to start using the service.

    What other advice do I have?

    I would certainly recommend using Amazon EKS due to its managed services, which alleviate the complexities of controlling the Kubernetes cluster. The scalability features ensure issues with any pods are managed effectively by automatic relaunch processes, maintaining desired states. Karpenter's cost-efficient design is another highlight worth noting for anyone looking to balance container orchestration with spending.

    Amazon EKS has proven to be an exceptional product, particularly as it gains popularity due to its scalability and rapid application deployment capabilities, benefiting organizations across various sectors. This review has been rated nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Oct 30, 2025
    Flag as inappropriate
    PeerSpot user
    Ankit-Sinha - PeerSpot reviewer
    Infra Security Engineer at Pluto7
    Real User
    Top 20
    Sep 19, 2025
    Has improved deployment efficiency and eliminated manual infrastructure management
    Pros and Cons
    • "With Amazon EKS, you don't manage the infrastructure yourself; Amazon takes care of it all, allowing you to deploy your container, select the required configurations, and the rest is handled automatically without needing to manage the underlying resources."
    • "One area of Amazon EKS that could be improved is the manual process for adjusting the number of nodes."

    What is our primary use case?

    I'm actually working for a company that uses AWS as a cloud platform, and for our clients, we use Amazon EKS. We utilize multiple clusters and other requirements, making Amazon EKS our choice for deployment service or orchestration service.

    The usual use case for Amazon EKS is to deploy an application intended for heavy user load and traffic. In technical terms, there are multiple services to choose from, but we choose Amazon EKS for its orchestration, load balancing, and auto-scaling capabilities. With this service, you don't have to worry about manual auto-scaling or manual load balancing. Before Kubernetes, manual intervention was needed for scaling applications, leading to potential crashes if capacity was exceeded. Amazon EKS alleviates those concerns with its auto-scaling feature, where predefined thresholds automatically trigger the launching of additional resources to handle increased traffic. Also, Amazon EKS allows configurations such as minimum and maximum server requirements, ensuring scalability while minimizing costs.

    What is most valuable?

    The features of Amazon EKS that I find most valuable include load balancing, auto-scaling, networking, security, and scalability.

    Scalability in Amazon EKS refers to the ability to automatically scale up or down your application based on traffic needs. For instance, if you initially expect 10 users but suddenly have 20, Amazon EKS automatically handles the scaling, thereby preventing application crashes and maintaining service availability.

    Reliability is crucial when running an application on Amazon EKS, as it ensures your application never crashes. With Amazon EKS, you don't manage the infrastructure yourself; Amazon takes care of it all. You simply need to deploy your container, select the required configurations, and Amazon EKS handles the rest without requiring you to manage the underlying resources.

    I have utilized Amazon EKS's integration with IAM, which stands for identity and access management. IAM restricts access to services, ensuring only authorized personnel can access certain capabilities. This prevents mistakes or unauthorized actions, maintaining security throughout the platform.

    The support for AWS tools integration in Amazon EKS influences our application development and management significantly. With integrated features related to security, scalability, and billing, we ensure the efficiency of our processes. At my company, we manage around 600 clusters on Kubernetes and emphasize reliability by integrating Amazon EKS with various third-party applications. This integration aids in deployment, security, and ultimately, efficiency, as it ensures that applications remain available and perform efficiently.

    What needs improvement?

    One area of Amazon EKS that could be improved is the manual process for adjusting the number of nodes. When I've already defined configurations in Docker or YAML files, it seems unnecessary to go back and make similar adjustments in the console.

    For how long have I used the solution?

    I have been working with Amazon EKS for 4.7 years.

    How are customer service and support?

    I do not often communicate with the technical support and customer service of Amazon EKS.

    How would you rate customer service and support?

    Negative

    Which other solutions did I evaluate?

    Currently, I am using GKE in Google Cloud, which is similar to Amazon EKS. The differences between GKE, Amazon EKS, and AKS mainly come down to minor functional variations; overall, they provide similar capabilities.

    What other advice do I have?

    Regarding the pricing and licensing of Amazon EKS, I am not entirely certain, but from my perspective, it's somewhat comparable to AWS's compute instances. While it may be on the pricier side due to being a managed service provided by Amazon, the features and functionalities justify the cost, especially for applications requiring reliability and scalability.

    I participate in the setup and deployment of Amazon EKS, though I don't do it directly through the console. I use a third-party application called Argo CD, which allows me to deploy Kubernetes applications without accessing the Amazon console directly, making the process efficient and straightforward.

    On a scale of one to ten, I rate Amazon EKS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Amazon EKS
    June 2026
    Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    902,270 professionals have used our research since 2012.
    reviewer2753688 - PeerSpot reviewer
    Software Engineering Manager at a tech vendor with 1,001-5,000 employees
    Real User
    Top 20
    Aug 29, 2025
    Efficient implementation and integration streamline project completion and enhance workflow, but cost efficiency raises concerns
    Pros and Cons
    • "The best feature I found in Amazon EKS is ease of implementation; I'm not very knowledgeable about video software and had to learn it quickly for this specific project, and I found it very easy to implement."
    • "About a year and a half ago, the cost was somewhat high. Though I wasn't directly affected as my customer paid for it, they complained about the billing."

    What is our primary use case?

    I use Amazon EKS for one of my customers when I am an independent contractor. They do video recording for events such as weddings, advertisements, and other occasions. They wanted to stream their content, and I advised them to use Amazon EKS as a good solution so they can easily ingest the raw materials, process it, do all the cuts using specific video software, and then publish it wherever they need.

    What is most valuable?

    The ease of implementation and integration was accomplished by writing some small scripts. I implemented workflows for data ingestion, sending it for cuts, and then directing it to the presentation layer. The simplicity of it was key.

    The automated patching feature for the Kubernetes clusters provided valuable benefits through ease of maintenance and simplification of maintenance. I don't have to manually monitor or create any additional services for monitoring the patches; it's just there and does the work automatically.

    From my perspective, integrating existing applications into a single workflow is beneficial for application development and application integration.

    The workflows were straightforward, collecting data from raw recordings from cameras, putting them on cloud storage, ingesting them into video editing software, and going to a CDN for publishing.

    What needs improvement?

    About a year and a half ago, the cost was somewhat high. Though I wasn't directly affected as my customer paid for it, they complained about the billing. If they could reduce the price, that would probably attract more customers, especially from this industry, as they are rather small companies with limited budgets for such tooling.

    For how long have I used the solution?

    I have been working with Amazon EKS for about a year and a half, with my first notes dating from March 2024.

    What was my experience with deployment of the solution?

    I escalated a couple of cases to AWS support. I have mixed feelings about this as they were quite helpful, but the response times were quite long. It took them about five business days to get a response to my question, but when they replied, the response was very valuable and helped me.

    What do I think about the stability of the solution?

    I didn't notice any crashes, slowness, or performance issues with the Amazon EKS product. My client could have potentially experienced such issues while using it, but they never reported any complaints, so I don't believe there were any issues.

    How are customer service and support?

    I would rate the tech support around seven or eight on a scale of one to ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I worked with container services about a year ago as part of my project at that time. I enjoyed using AKS, but I think its equivalent in AWS is better; it's more mature and easier to implement than AKS on Azure.

    How was the initial setup?

    The best feature I found in Amazon EKS is ease of implementation. I'm not very knowledgeable about video software and had to learn it quickly for this specific project, and I found it very easy to implement. It probably took me a couple of hours to really understand it and learn how to use videos, and it was probably the easiest of all the solutions that I tried.

    What about the implementation team?

    I use the DevOps server as software as a service on Azure. I didn't need to set any server for that; it was just there. I added it to my dashboard and started using it.

    What was our ROI?

    In terms of cost savings, time savings, and efficiency improvements, I've definitely seen returns on investment. Considering my rate and the couple of hours spent, rough calculations show around 30% return on investment.

    What's my experience with pricing, setup cost, and licensing?

    The majority of my time setup cost was very affordable, taking just two hours. It was easy as I didn't have to worry about setting all the infrastructure underneath, just using what's there. This saved my time, allowing me to complete the project within several hours instead of days or weeks.

    Which other solutions did I evaluate?

    When I evaluated several solutions, Amazon EKS looked more intuitive to learn. I was prototyping for two hours each, and with Amazon EKS, I had this raw prototype running after around two hours. With other services, after two or three hours, I was still in the middle of my work with no visible effect, so that was the benefit.

    What other advice do I have?

    I am working with a set of tools within the Azure toolbox. Azure is a huge collection of services with over 100 of them. I use virtual machines, Azure Functions for serverless processing, especially for creating APIs that do automated tasks. Additionally, I use SQL Server database and infrastructure as code, creating using Terraform, creating virtual private networks, setting up firewall rules to increase the security of my customer's solution.

    I give Amazon EKS a rating of 8 out of 10.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    MarcoFekry - PeerSpot reviewer
    Cloud Consultant & Service Delivery Manager at global brands
    Real User
    Top 5
    Aug 26, 2025
    Experience has improved deployment efficiency and highlighted areas for simplification
    Pros and Cons
    • "The deployment process for Amazon EKS is straightforward; you don't have to do anything basically, you just have to get the right image and the normal operation for Amazon EKS."
    • "Microsoft Azure offers more simplicity while doing complex deployments. AWS offers the same solutions; however, it seems more complicated when it comes to independent resources, where you need to establish dependencies before doing the actual resource deployment."

    What is our primary use case?

    I usually work with AWS tools focused on infrastructure deployments, onboarding new customers to the cloud, and offering the best practices across infrastructure, networking, security, monitoring, and availability, discussing high availability solutions and implementing the best practices over these. That's mainly my scope. For the development part, when it comes to services such as functions, Lambda functions and X-Ray and development services, I actually interfere with them in the deployment part and not for the configuration or the development part.

    I've built a tool that can manage all these resources, whether it's on Microsoft Azure or Amazon Web Services or Oracle itself. This tool is efficient when it comes to assessments, assessing the environments for customers, getting the best security practices and measurements across the environment the customer has, having a cost optimization component that can be used to optimize the cloud environment. It covers automated deployments that you use with a user interface, so you don't have to write any code while deploying complex scenarios.

    Regarding my experience with Amazon EKS, I have a complete solution for deployment as well. The tool is really powerful and can be used to do various things. I'm involved in the infrastructure, networking, and deployment part, so deploying these resources is one of my daily responsibilities. I use this tool to deploy all of these.

    The deployment process for Amazon EKS is straightforward; you don't have to do anything basically. You just have to get the right image and the normal operation for Amazon EKS.

    What is most valuable?

    The best features of Amazon EKS involve the orchestration, which may be the concerning part of each customer when it comes to Amazon EKS especially. The automation part, the deployment and monitoring part, the security as well, having the connectivity going private or public, or using Kubelet are various aspects that users should be aware of, providing good experience while discussing these options with customers.

    What needs improvement?

    The integration capabilities of Amazon EKS seem fine, but it can be challenging using AWS services compared to other cloud providers, for example, Microsoft Azure. From using both platforms, Microsoft Azure offers more simplicity while doing complex deployments. AWS offers the same solutions; however, it seems more complicated when it comes to independent resources, where you need to establish dependencies before doing the actual resource deployment. This part needs an automation layer that already exists with the Microsoft Azure portal, which facilitates everything for the user experience.

    I don't see much room for improvement for Amazon EKS; the Kubernetes technology is the same across all cloud providers. Most customers focus on the main common features they will use, such as the monitoring or the orchestration part, which is their main concern when it comes to this service specifically.

    For how long have I used the solution?

    I have experience using Amazon EKS for approximately six years.

    How are customer service and support?

    Regarding technical support from Amazon, I never personally experienced it, but the team I'm handling has faced their support, and they indicated they're quite good, but not on the first level part.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    I have definitely seen an ROI with Amazon EKS. I developed a tool for cost optimization that can cover all of these, even with better approaches than the cloud itself. The tool I developed uses the native AWS recommendations, so ROIs and any saving plans that can be offered are included within the cost optimization. However, we've added our experience component upon using these resources as well.

    For example, AWS will never tell you that you have to delete a virtual machine or an EC2 instance. However, our report can detect the stopped instances and provide a recommendation for the customer that for cost saving, they can use a backup or snapshot for this machine, and delete it. If they need to restore it, they can do that, or they may have to remove it if they're not using it.

    What other advice do I have?

    In terms of pricing for Amazon EKS, I think it's quite reasonable. If we compare the cost to other providers, with providers such as Oracle, it will be much higher in cost. When comparing it to Microsoft Azure, it seems similar, with some variations. On a scale of one to ten, I rate Amazon EKS a seven out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Yossi Shmulevitch - PeerSpot reviewer
    Owner at SoftContact
    Real User
    Top 10
    Jul 25, 2025
    Focus on integration capabilities and ease of use while Kubernetes expertise enables seamless hybrid deployments
    Pros and Cons
    • "Based on my experience, the best features are backed up with extensive security that AWS allows and is firmly integrated into their entire AWS cloud."
    • "The major area for improvement I've seen involves deep diving into one CSP with no equivalent solution elsewhere."

    What is our primary use case?

    From AWS, I use many services, but mostly my work revolves around Cloud Native, specifically Amazon EKS. Kubernetes is my area of focus and expertise. Most of my expertise is around Kubernetes and Cloud Native technologies. This is why I don't call myself a full cloud offering expert, but I mostly focus on the Kubernetes usage with other OSS solutions around K8S. It's not really a niche; it's huge.

    I handle both application workloads and data ingestion workloads.

    What is most valuable?

    Based on my experience, the best features are backed up with extensive security that AWS allows and EKS is firmly integrated into their entire AWS cloud offering. The second feature is the ability to do what we call an in-place upgrade (upgrading an existing cluster), which is a very strong capability. Additionally, the ability to integrate other add-ons such as service mesh exists, but I don't use it heavily. The ability to use all EC2 node options, including GPU options, works quite efficiently.

    The freshness of the Kubernetes versions is the most interesting aspect around CSP's Kubernetes offering; it's about how close they are to the latest and greatest of Kubernetes. GCP is the leaders in that area, but Amazon is quite close behind, which is very important.

    It is definitely helpful to streamline the application deployment process.

    What needs improvement?

    Regarding the flexibility part, if I want to use something such as Kong/Linkerd service mesh or other solutions, most of the CSPs bind you to their own solutions rather than allow other options to be made and integrated with, and this is what I mostly miss in their part.

    In terms of built-in observability in Amazon EKS, I know it's mostly about the great integration with AWS itself. When I want to integrate it with any Grafana or Prometheus solution within AWS, things work efficiently with IAM. However, when I want to cross the boundary of the CSP, that becomes an issue. Integrating some open-source solutions works, but I need to work really hard for that.

    The major area for improvement I've seen involves deep diving into one CSP with no equivalent solution elsewhere. The most important consideration is about the pricing and the flexibility of moving and building a multi-cloud environment for most customers. The issue is that when CSPs try to lock you in, flexibility becomes the most critical aspect.

    Amazon aims to put you in a very Amazon-centric environment, but you need to be aware when you're using Amazon EKS that you're not locked in. The major paradigm for customers with maturity in using cloud solutions  is to avoid vendor lock-in. Most early adopters understand this, but the main mass, such as the banking companies I work with, aren't in the same state of mind; they need to build everything from a Cloud Native perspective with as much OSS as possible.

    For how long have I used the solution?

    I am still using all these technologies.

    What do I think about the stability of the solution?

    I would rate stability as nine out of ten.

    What do I think about the scalability of the solution?

    I would rate scalability for Amazon EKS as nine out of ten.

    How are customer service and support?

    For technical support with a business plan, I would rate it as nine out of ten.

    If support is not paid, I would rate it as six out of ten.

    This difference is mainly because of the response time.

    With business support, I rate the solution overall as nine out of ten.

    How would you rate customer service and support?

    Positive

    What was our ROI?

    Considering the pricing of the product, I think it's affordable because it's mostly about EC2 stuff, and the control plane is not too expensive, taking into account what they do behind the scenes. Managing my own stuff in an on-prem environment helps me say that it's quite inexpensive in that aspect. The control plane is cheap, but the pricing of EC2 remains the same. I mostly don't prefer using EKS Fargate - managed containerized environment because it makes the devops team dumber and allows vendor locked in; it prevents me from managing my own infrastructure - scaling and fine tuning of resources' usage. Using margate as Autopilot in GCP and other products makes me more inclined to be locked in since it provides many features without the need to think much, but eventually, that's how the CSP will lock you in.

    What other advice do I have?

    The integrations with IAM and Elastic Load Balancing are fundamental aspects. EC2 is the most important integration, and IAM is very strong in Amazon EKS, stronger than in other clouds. However, I need to compare it regularly as this landscape changes daily. The ELB and all the load balancing capabilities are quite strong in Amazon architecture and Amazon EKS architecture as well, so it integrates efficiently. I miss the flexibility to use other options, but I understand why they integrated it so tightly into their platform.

    This isn't only an Amazon issue; it also occurs on GCP and other platforms, including Azure.

    Overall rating: 9 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Vicente Gazola - PeerSpot reviewer
    Head Of IT And Dpo at Unavant Bank
    Real User
    Top 10
    Dec 25, 2025
    Critical microservices have been managed reliably and support secure, flexible operations
    Pros and Cons
    • "Amazon EKS is a service that is reliable and scalable, and it gives us a solid and dependable solution."
    • "I think sometimes the documentation is not so clear and not so fast to provide more in-depth instruction and examples of bigger and critical implementations, so some difficulties for us sometimes take a lot of time to understand, test, and to put into production with security and guarantees."

    What is our primary use case?

    My main use case for Amazon EKS is for implementation and sustainable services and microservice application on a critical structure and services deployment.

    On our application, we have more than 20 services and microservices such as authentication, login, account management, a notification service, and a billing service, which all work together to structure a heavy, useful application.

    What is most valuable?

    The best features Amazon EKS offers are scalability and deployment control, the ingress configuration regarding path pattern and host header to get all the services and microservices, and the HPA configuration.

    The biggest difference, or the most important aspect to me, is the scalability, because you can easily scale any service or microservice to handle security during high changes in connection flow, and it is useful for the application and helps day-to-day by giving us reliability and stability so we can perform all maintenance and deployment of our system.

    Reliability is a very important thing. Security and operational consistency are very important aspects, and the flexibility offered in node management and network options is also valuable. Amazon EKS is a service that is reliable and scalable, and it gives us a solid and dependable solution.

    What needs improvement?

    I think sometimes the documentation is not so clear and not so fast to provide more in-depth instruction and examples of bigger and critical implementations, so some difficulties for us sometimes take a lot of time to understand, test, and to put into production with security and guarantees.

    For how long have I used the solution?

    I have been using Amazon EKS for almost five years now.

    What other advice do I have?

    I advise doing a POC first and getting all the details, testing, and having a very good alignment between DevOps and development departments, and prepare all the CDN and how the connections get into your cluster, and how you configure your ingress and how to prepare every service or microservice to receive that with secure and optimized code, process, and communication with other resources. I would rate this product an 8.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Dec 25, 2025
    Flag as inappropriate
    PeerSpot user
    Technical Expert at a computer software company with 201-500 employees
    Real User
    Top 20
    Aug 15, 2025
    Rapid deployment has met expectations despite cost concerns

    What is our primary use case?

    The main reasons for using Amazon EKS in our use were third-party solutions that were distributed as Helm charts. We were using Rancher to manage multi-cloud deployment for unification. We are also using it for evaluation purposes, building customer pilots and prototypes. Sometimes it is easy to make the build chain run through and come out as images and deploy them into Kubernetes.

    It completely depends on use case. If you have got a very dynamic or a requirement to scale very fast with nodes, then Amazon EKS is a very good choice because you have got that reach and the ability to scale quickly. But if you have got a fairly static load, it becomes quite expensive quite quickly. They are expensive CPU cycles.

    What is most valuable?

    The main benefit of Amazon EKS is its rapid deployment. The fact that we can deploy it very quickly with infrastructure as code and then tear it down again when we are finished.

    There is no real advantage to us from Amazon EKS because the advantage is the fact that we have a unified management product so we can deploy concurrently into multiple clouds and on-prem out of one pane of glass. That is the key thing there. As far as the development and presentation, sometimes it is easy just to load it up through kube control, sometimes you put it through a GUI control in front.

    What needs improvement?

    We have not been using it from the point of the application using the IAM. We have been using it because quite often our customers are tied back to usually Entra ID and things like that.

    The only concerns I had with Amazon EKS were related to cost, the usual problem you have with cloud. It is fine if you can exploit it for dynamic loads, bring it up, get rid of it again. That is where its strength is. You pay for that premium, but as far as running the thing under constant load, it is a very expensive way of deploying.

    In the early days, there were a couple of vulnerabilities exploited from the single control plane per region. So there is nothing stopping me deploying multi-region, and that means multiple control planes. So I could deal with that, the infrastructure handled the criticality. The only thing that I could possibly run into a problem with, which I have not had to at this point, but architecturally, is with regulated technologies, banks, that sort of stuff where you cannot be single provider sensitive.

    For how long have I used the solution?

    We have been dealing with it from the beginning almost, since 2019.

    What was my experience with deployment of the solution?

    Only in the past I think it had issues. The fact that regions only had a single control plane left a little bit of vulnerability in there, certainly in the early days, but I do not think that matters now. They seem to have solved that.

    What do I think about the stability of the solution?

    I had no problem. It was stable. Very stable.

    What do I think about the scalability of the solution?

    It was very easy to scale.

    What other advice do I have?

    The current stuff I am working with has been Kubernetes and building out operational software using Kubernetes. I was actually reviewing Nutanix as an option for some of the stuff I was building out.

    Mainly on-prem, we are doing production work with a number of customers. We support them, we run an operational arm as well. I have been involved in platforming on Kubernetes, but we happily support any variant. We are cloud agnostic. So these distributions, we would use Amazon EKS or AKS, but not for long.

    The driver in Rancher, as long as I do not have anything extremely different or complex, works completely the same whether I am driving the application onto Amazon EKS or onto a local on-prem.

    We have not been using the automated patching. If we were in anger, we do not run the stuff long enough in Amazon EKS at the moment. Really, it is just up in demo and then torn down again. A lot of the stuff is being driven from other automation anyway, more infrastructure as code stuff. So that actually just gets driven completely in there.

    I think that Amazon, every other provider, is adapting to the changes in the market now because the major cloud benefits are now fully saturated. Nobody else is going in for those benefits. They are starting to hit the reality of regulated technologies that are high value cannot be under a single provider. So a single cloud provider is not sufficient to support critical industry anymore. You have to have either multiple cloud or hybrid just to meet regulation in the future. So that constrains some of the flexibility. But the clouds are all working towards more on-prem extension, that sort of thing to make it more feasible.

    I would rate Amazon EKS a six out of ten. I have a particular penchant for not actually overscoring anymore because of the way that people use this stuff. In other words, I consider adequate doing what it says they claim it to do. So that is a five or a six as they did what they said they would do. There is nothing wrong with that. It is what we agreed. I paid for it, they delivered it. I am satisfied.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Arseny Zinchenko - PeerSpot reviewer
    DevOps Engineer at hOS Inc
    Real User
    Top 20
    Oct 5, 2025
    Simplification of Configurations and Seamless Integration Over the Years
    Pros and Cons
    • "What I find best about Amazon EKS is its simplicity and that I don't need to care about control plane."

      What is our primary use case?

      I describe my use cases as being for web applications and for API applications.

      How has it helped my organization?

      Simplified application deployments and infrastructure management

      What is most valuable?

      What I find best about Amazon EKS is its simplicity and that I don't need to care about control plane. IAM authentication has been a great feature, and with the latest changes, we don't need AWS ConfigMap.

      The benefits I have seen from using it include simplified Terraform code, and the fact that we don't need to configure OIDC anymore. Additionally, we don't need to manage ConfigMap.

      What needs improvement?

      I don't know how Amazon EKS can be improved; it's ideal already.

      For how long have I used the solution?

      I have been using it for five years, since 2020.

      What do I think about the stability of the solution?

      I don't remember any issues at all regarding stability.

      What do I think about the scalability of the solution?

      The scalability is great with Carpenter; however, I don't know about the scalability of control plane, but worker nodes scalability with Carpenter is great.

      How are customer service and support?

      I have used their support team from Amazon a few times, and it was good, as I remember.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I did not previously use a different solution.

      How was the initial setup?

      The initial setup was not complex.

      What's my experience with pricing, setup cost, and licensing?

      The pricing is cheap, around two USD per day for one cluster, and I think it's a good price.

      Which other solutions did I evaluate?

      AWS ECS

      What other advice do I have?

      I have used Amazon EKS integration with IAM.

      I can't remember any challenges while using it, maybe in past years, but not now.

      On a scale of 1 to 10, I would give Amazon EKS a rating of 9.

      I would definitely recommend it to other people.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Oct 5, 2025
      Flag as inappropriate
      PeerSpot user
      DevOps Engineer at GFT Group
      MSP
      Top 20
      Aug 14, 2025
      Offers a streamlined approach to application deployment and management
      Pros and Cons
      • "You can save in terms of time because you can raise up a cluster or more nodes, and you can raise up the storage of the particular node in a few minutes."

        What is our primary use case?

        I am using Amazon EKS as an integrator.

        Regarding Amazon EKS integration with IAM, I do not use it.

        To use Amazon EKS as a cloud provider and as a Kubernetes cluster managed by a cloud provider, it offers more benefits because you don't have to configure the cluster on your own. You can use the default configuration and just set the right networking space, set the subnet, and a few other things, but you don't have to raise up or configure your own cluster.

        Self-healing nodes help to minimize administrative burdens in the organization. It helps to keep the nodes up and running. Then you can use other solutions to minimize costs or to keep the nodes running most of the time.

        What is most valuable?

        You can use Amazon EKS to raise up clusters and deploy applications in the cluster. The cluster is managed by Amazon, so you don't have to configure it. You can use the basic configuration of Amazon, and you don't have to interact with etcd or with the Kubernetes most inner parts. It's more simple to use.

        Amazon EKS can give you more flexibility to configure on their own. In general, it's a good product. There are many different products that can fit the needs of the user or the customer in every part of AWS. In Amazon EKS, they can give a class that can be more configurable from the user or expert user rather than just using the default EKS.

        Amazon EKS support for AWS tools integration has an impact on application development and management because everything is deployed on the cluster. You have to debug the various pods in Kubernetes. There isn't a direct impact, but there is an impact because everything you deploy through the pipelines goes to the cluster and there you have to integrate the cycle.

        What needs improvement?

        The main problem or area for improvement is flexibility in configuration. This is the only concerning part and nothing apart from this.

        For how long have I used the solution?

        I have been using solutions similar to Amazon EKS from other vendors. I used GKE from Google, the cluster of Azure, and I also used KMinikube. Of course, it's not the same thing, but in general, it can be compared. For testing, K3s are just different distributions. In general, I have used other cloud providers.

        What was my experience with deployment of the solution?

        It's quite easy to install Amazon EKS.

        What do I think about the stability of the solution?

        In Amazon EKS, I see it as a stable product. I don't see any particular issues in terms of nodes or performance.

        What do I think about the scalability of the solution?

        I believe Amazon EKS is scalable.

        How are customer service and support?

        I have never used the technical support from AWS.

        How would you rate customer service and support?

        Neutral

        What was our ROI?

        I see return on investment with Amazon EKS. You can save in terms of time because you can raise up a cluster or more nodes, and you can raise up the storage of the particular node in a few minutes. You don't have to take care of managing the machines directly. There is significant time-saving. You don't have to take care of the rack system because AWS has a team that works that part. You have just to pay. In terms of price saving and money saving, it depends on everything, but in general, you're going to save money.

        What's my experience with pricing, setup cost, and licensing?

        In general, the price of Amazon EKS is expensive, but it depends a lot on the user knowledge of the tool and how we can manage the cost, which solution offers better, which solutions they can use to reduce the cost. For example, the different VM types, the Preemptible VMs or the Preemptible nodes, or you can pay one time for the use, you can reserve the machines. There are many different ways to reduce the cost.

        Which other solutions did I evaluate?

        I see big differences between Amazon EKS and GKE. The way you install the cluster is different. In GKE, when you install the cluster, it raises the nodes for you. In AWS, you can install the cluster and then you have to raise up the node using Auto Scaling Group or whatever. It's more integrated maybe. Also in terms of documentation, Google is different from Amazon.

        What other advice do I have?

        Regarding the automated patching feature for Kubernetes clusters in Amazon EKS, I don't know any patching feature.

        On a scale from one to ten, I rate Amazon EKS an eight.

        Which deployment model are you using for this solution?

        Public Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Amazon Web Services (AWS)
        Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
        PeerSpot user
        reviewer2796066 - PeerSpot reviewer
        Devops Engineer at a tech vendor with 51-200 employees
        Real User
        Top 5Leaderboard
        Jan 12, 2026
        High availability has boosted our AI reporting workflows but navigation and pricing still need work
        Pros and Cons
        • "Amazon EKS has positively impacted my organization by improving the efficiency and working capacity of my team."
        • "Functionality-wise, Amazon EKS is acceptable, but navigation-wise, it could be improved in the AWS console; it could be more interactive and more intuitive for new users."

        What is our primary use case?

        My main use case for Amazon EKS is to host one of my AI agents which I built recently in my company. I use Amazon EKS to host my AI agent, which is a sprint report agent that fetches the company's data from Jira and prepares a sprint report for the complete team. The agent runs on Amazon EKS for high availability and reliability, hosted on nodes, and it is running on a GPT OS's model in the back end.

        I have designed this agent for high availability on Amazon EKS because if I hosted it on any other platform, there would be chances of downtime. I have set it up in such a way that if there is any downtime, a new node is already up and running so that my use case is not affected and the users can use it seamlessly without any issues.

        What is most valuable?

        The best features Amazon EKS offers in my experience are its reliability and high availability, and also the support that AWS provides. The reliability and high availability have helped me specifically because there were some configuration issues at my end for the agent, which caused it to go down repeatedly. Due to the high availability features, every time a node downscaled, a new node was automatically scaled up, ensuring that the AI agent was up. I was able to check the logs and correct the issues accurately thanks to that high availability. Also, AWS support is very helpful; whenever I face issues regarding costing or anything else, I just create a ticket and they assist me in resolving the issues.

        Amazon EKS has positively impacted my organization by improving the efficiency and working capacity of my team. It improved efficiency and working capacity because, based on how Amazon EKS works, we are more calm regarding functionality. The reliability allows us to focus on many other tasks, as the infrastructure is maintained by Amazon EKS; therefore, we can divert our attention to other tasks and perform well there as well.

        What needs improvement?

        Functionality-wise, Amazon EKS is acceptable, but navigation-wise, it could be improved in the AWS console; it could be more interactive and more intuitive for new users. Also, the pricing can be reviewed as it is sometimes a bit pricey, particularly regarding the extended support when new version upgrades occur that we cannot implement directly due to production workloads, as clusters running on extended support cost six times more, which is something that could be reduced.

        I believe documentation could be improved on the AWS website so a new user who is starting with Amazon EKS could work much better with it.

        For how long have I used the solution?

        I have been working in my current field for three years.

        What do I think about the stability of the solution?

        In my experience, Amazon EKS is stable.

        What do I think about the scalability of the solution?

        The scalability of Amazon EKS is good.

        How are customer service and support?

        The customer support of Amazon EKS is good. I would rate the customer support on a scale of one to ten as a seven.

        How would you rate customer service and support?

        Positive

        What was our ROI?

        I have seen a return on investment because the reliability has helped me save time; I can rely on Amazon EKS's reliability and then divert my attention to other tasks, so it has definitely saved my time. I estimate that my team and I save roughly one to one and a half hours a day since using Amazon EKS.

        What's my experience with pricing, setup cost, and licensing?

        Regarding pricing, setup cost, and licensing, the pricing for the cluster part is a bit higher; the setup cost is acceptable, but the licensing part regarding extended support is also a bit pricey, which I think can be handled or reduced.

        What other advice do I have?

        Amazon EKS is a good product; if you are starting with Kubernetes, it is a good choice, but the pricing is a bit substantial, so you should review that. Also, regarding the support, there are sometimes cases where you need to upgrade your AWS plans for particular support, which can also be a bit pricey. I would rate this product a seven overall.

        Which deployment model are you using for this solution?

        Private Cloud

        If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

        Amazon Web Services (AWS)
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Jan 12, 2026
        Flag as inappropriate
        PeerSpot user
        Buyer's Guide
        Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
        Updated: June 2026
        Buyer's Guide
        Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.