Our primary use case is for distribution computing.
Software Engineer II at a computer software company with 201-500 employees
Excellent stability, with efficient speed , but the user interface is hard to find
Pros and Cons
- "The most valuable feature is the computing speed."
- "I would like to see the user interface improved because it is hard to find and not straightforward."
What is our primary use case?
What is most valuable?
The most valuable feature is the computing speed.
What needs improvement?
I would like to see the user interface improved because it is hard to find and not straightforward.
For how long have I used the solution?
I have been using Amazon EKS for the past six months.
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Amazon EKS
October 2025

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What do I think about the stability of the solution?
The current stability is very good.
What do I think about the scalability of the solution?
There is sufficient scalability.
How are customer service and support?
Our experience with technical support is hit or miss. They are really fast in responding but they do not always solve the main issue. Sometimes they do not have the proper training.
How was the initial setup?
The initial setup is quite straightforward.
What other advice do I have?
I would recommend that you have enough knowledge of Kubernetes because you can not have basic training for that. You need to know the main concept of Kubernetes, and it will be much easier for you to use Amazon EKS. I would rate Amazon EKS a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Solution Architect, DevOps Engineer at sonne technology
A solution with a robust cluster engine and good computing services
Pros and Cons
- "The most valuable feature is the cluster engine."
- "They should enhance the Jira integration."
What is our primary use case?
We just implemented the acquisition project for our cloud application environment, and we implemented Amazon EKS.
What is most valuable?
The most valuable feature is the cluster engine. It is also a feature in Kubernetes clusters, and we can't differentiate between the benefits in Amazon EKS and Kubernetes.
What needs improvement?
They should improve the security and include some cloud-native project integrations. In addition, they should enhance the Jira integration.
For how long have I used the solution?
We have been using this solution for about two years, and it is deployed on cloud.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Amazon EKS is scalable. When the usage increases, the EKS clusters immediately increase the number of ports and cluster nodes. Amazon EKS is ready for implementation, but the implementation depends on the number of clients. Our target is to increase our clients, and when that happens, the use of Amazon EKS will increase.
How are customer service and support?
We have not needed technical support.
How was the initial setup?
There is no installation required, but some implementation procedures and configurations are needed. The configuration is simple because Kubernetes manage it, and we do not drive all the Kubernetes clusters using a command line interface. We drive all the management activities with a user interface.
What's my experience with pricing, setup cost, and licensing?
It's a subscription and depends on the cluster nodes and other effects. There are many calculation criteria for licensing.
Which other solutions did I evaluate?
There are a lot of criteria affecting why we switched to Amazon AWS. In addition to its features, it has computing services and app store services.
What other advice do I have?
I rate the solution a nine out of ten and recommend it to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EKS
October 2025

Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
Cloud Engineer at Leek Solucoes
Helps in managing infrastructure effectively and provides good monitoring features
Pros and Cons
- "I can use the autoscaling feature to manage and scale up infrastructure."
- "I encountered problems with the product’s documentation."
What is our primary use case?
We use Amazon EKS to build integration projects and manage the infrastructure.
What is most valuable?
Amazon EKS is compatible with Kubernetes API. I can use the autoscaling feature to manage and scale up infrastructure. I can monitor the cluster as well.
What needs improvement?
I encountered problems with the product’s documentation. Additionally, the CPU consumes a lot of memory. EKS could be modular like GCP as well.
For how long have I used the solution?
We have been using Amazon EKS for one year.
How was the initial setup?
The initial setup is more straightforward if you use the console.
What's my experience with pricing, setup cost, and licensing?
I rate Amazon EKS’s pricing a nine out of ten. It costs around $200 and is expensive for the Brazilian market.
What other advice do I have?
I rate Amazon EKS a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sub Gerente Backend Digital Regional at a retailer with 501-1,000 employees
The tool is a good investment but needs improvement in customer operations
Pros and Cons
- "Amazon EKS is very scalable."
- "Amazon EKS needs to improve customer operations and technical support."
What is our primary use case?
We use Amazon EKS for our proprietary solutions and applications.
What is most valuable?
Amazon EKS is very scalable.
What needs improvement?
Amazon EKS needs to improve customer operations and technical support.
For how long have I used the solution?
I have been working with the tool for five years.
What do I think about the stability of the solution?
The tool's stability is high.
How are customer service and support?
We don't need technical support at the moment.
How was the initial setup?
The tool's deployment is not complex.
What was our ROI?
Amazon EKS is a good investment.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is good.
What other advice do I have?
I would rate Amazon EKS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect / Head of DevOps Engineer at a tech services company with 201-500 employees
Reliable, helpful technical support, and beneficial replication and scaling
Pros and Cons
- "We do not have to do a lot of administration, such as create virtual machines, or worry about our controllers or nodes going down because the solution is fully managed by Amazon."
What is our primary use case?
Amazon Elastic Kubernetes Service (EKS) solution integrates AWS cloud with Kubernetes. Kubernetes is an open-source container technology that is popular right now. It has the ability to replicate applications for scaling.
How has it helped my organization?
Having this solution on the cloud has allowed us to focus more on our business because we do not have to worry about our own infrastructure.
What is most valuable?
We do not have to do a lot of administration, such as create virtual machines, or worry about our controllers or nodes going down because the solution is fully managed by Amazon.
You are able to have your applications on the cluster which provides the ability to replicate and scale them.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution scalable.
This solution is used by the three-person DevOps team in my organization.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
The creation of the clusters only takes approximately 10 minutes.
What about the implementation team?
We did the installation and configuration ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than other competitors and does not require a license.
What other advice do I have?
I recommend this solution to others who use the AWS cloud.
I rate Amazon EKS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at Techline-eg
Provides good performance and used for testing and learning purposes
Pros and Cons
- "The solution's performance is good."
- "The solution's graphical interface is not the best."
What is our primary use case?
I used Amazon EKS for my personal learning purposes. I used the solution to learn how to initiate and upgrade the Kubernetes cluster for testing in my own lab.
What is most valuable?
Amazon EKS is a good tool for my testing and learning purposes. The solution's performance is good. It is a good solution for my learning and my labs.
What needs improvement?
The solution's graphical interface is not the best. It could be better in terms of enabling some integrations or managing the configuration.
For how long have I used the solution?
I have been using Amazon EKS for one or two years.
What do I think about the stability of the solution?
I rate the solution’s stability ten out of ten.
What do I think about the scalability of the solution?
Amazon EKS is good when it comes to scaling the cluster, adding, removing, or upgrading the nodes. Upgrading the machine's resources is easy.
How are customer service and support?
Amazon EKS has a big community, and support is really good.
How was the initial setup?
The solution's initial setup was easy.
What was our ROI?
If the deployment fails, you're still up and running. Scaling up or down can be done with zero downtime.
What other advice do I have?
Some of the Kubernetes clusters were on Amazon, GCP, and Azure. I used most of them on-premises. I installed the Kubernetes cluster in my own environment.
Overall, I rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead, Network at a tech consulting company with 11-50 employees
Recommended cloud solution with easy setup
Pros and Cons
- "The solution is easy-to-set up."
- "I'd like improved traffic handling and additional application details within the system."
What is most valuable?
The solution is easy-to-set up. It is quick, and the main management is conveniently maintained in AWS, eliminating concerns.
What needs improvement?
I'd like improved traffic handling and additional application details within the system.
For how long have I used the solution?
I have been working with the solution for three years now.
What do I think about the stability of the solution?
Amazon EKS is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The solution is straightforward to set up.
Which other solutions did I evaluate?
We are also working with VMware Tanzu.
What other advice do I have?
I would recommend the solution. Overall, I rate it a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

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Updated: October 2025
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Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros
sharing their opinions.