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reviewer2543025 - PeerSpot reviewer
Kubernetes Admin at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
Simplify and speed up cluster management and handles scaling well
Pros and Cons
  • "Application deployment is more automatic."
  • "It's difficult to connect to some of the clusters."

What is our primary use case?

We use EKS in our company to run containerized applications. I work in the container ecosystem team, and we manage EKS clusters for our developer teams so they don't have to. We provide them with the necessary tools to run on top of the cluster.

EKS helps us simplify and speed up cluster management. We don't have to take care of cluster updates; we just initiate the update, and AWS handles it. The same goes for some of the AWS-managed add-ons.

How has it helped my organization?

The biggest improvement is that we now have more time. When we shifted the responsibility of cluster management and updates to AWS, we had more time to develop solutions that make life easier for the developers. 

Application deployment is more automatic. They don't have to issue cluster commands; they can simply do a commit into our internal GitHub Enterprise, and our tooling will deploy or update the application on the cluster. That's probably the biggest benefit because we had time to develop such solutions.

What is most valuable?

From my personal perspective, I think it's good that we can use AWS CLI to manage the cluster, and that way, we can automate the work via scripts. Of course, the way that we just issue a command and AWS handles the work, like with cluster updates, is also valuable. That's probably one of the reasons why we use it.

What needs improvement?

Sometimes I have trouble because, in our corporate network, there are various networks, etcetera. It's difficult to connect to some of the clusters, and it's easier to go through the UI when troubleshooting something. At some points, the UI seems limited to me with the functions it provides. 

You can get information like what kind of port is running on the cluster, but I haven't really explored the UI so far, so it's difficult for me to see the logs, for example. Or sometimes, you are only limited to the basic Kubernetes things. 

We have certain customizations installed in the cluster, and for that, you really have to use kubectl from the command line. You are not able to use the EKS UI to list certain custom resources. So maybe there can be some kind of improvement, but maybe it's just me that I haven't really explored the UI that much.

Buyer's Guide
Amazon EKS
June 2025
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it since February. 

What do I think about the stability of the solution?

I don't really remember any issue with EKS, the product from AWS as is. There can be some issues when there is a bigger outage on the AWS side; it's either some kind of network outage when we cannot reach AWS itself or something similar, but I wouldn't blame EKS for it.

When we had problems with the cluster itself, I think it was more about some issue that either we as a team introduced by human error, from some configuration mistake, or our customers sometimes made mistakes. And maybe there are issues when the application running on top of EKS somehow gets into some loop or something and then doesn't work correctly, but I wouldn't really attribute that to EKS.

Because I've been in the team for a short amount of time, I don't really remember any big issue that was caused by EKS itself in the past six months at least.

What do I think about the scalability of the solution?

It is scalable. We use the cluster autoscaler tool that spins up a new node when we need more, and that works nicely. So I think from the scalability point of view, it's okay. 

In the last six months, I don't really see any issue with scalability. We run around one hundred clusters. Some of them are quite small, really just the basics where we are running free master nodes in the free availability zones, just to make things according to best practices. So, really a minimal cluster. 

And there are also some really big clusters with over a hundred worker nodes. Overall, I think it's quite big. And with EKS, we are able to manage it quite well.

How are customer service and support?

I have some experience with AWS support, and it was good. We were trying to solve something with one of the add-ons, and I think we solved it within a couple of days. We even had a call with one of the support engineers. So I think it worked out well. 

The issue was regarding one of the AWS-managed add-ons. I remember that we clearly had some kind of misunderstanding between us and technical support, and it seemed like either we were not able to explain it correctly or the guy wasn't able to understand us. But I remember that somehow we solved that issue. So at the end, it was okay.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment process of EKS was done before I joined the team.

For me, EKS UI is nice, and it was quite easy for me to get familiar with. I find the AWS CLI quite nice to use as well. I've been working in IT for some time now, so I have some level of experience. I guess these things come sort of naturally to me now, such as how to use the tools that are provided by companies. It's usually no issue for me.

From the maintenance point of view, I don't know much about how things are backed up, etcetera. I think that is exactly why we use EKS because we don't really have to take care of cluster backups. We can simply issue a command, and the cluster will update. If we were to do cluster updates manually, it would be more work. We would have to update the worker nodes and then update the master node one by one. AWS now handles all of this. So I think from the maintenance point of view, it's great, and that's why we use it because it's now much more simple and faster for us.

What was our ROI?

We still see the benefits of using this solution because we are using it. And we actually plan to transfer all our workloads to EKS if things were ideal. But for some legal reasons, we still have to manage some on-premise clusters, but I think the benefits are there.

What other advice do I have?

If you have the money, I would recommend the EKS product to other users who are looking into implementing it. It's a good tool. It really takes some of the management burden off your back.

Overall, I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Richard Ortiz - PeerSpot reviewer
IT Architect at Bancolombia
Real User
Top 5
Provides fast and cost-effective cloud adoption with excellent scalability and portability
Pros and Cons
  • "It's a faster solution to adopt on native applications."
  • "I would like to see a cloud setup bank management feature."

What is our primary use case?

The main use case is Cloud and IT applications.

How has it helped my organization?

It's a faster solution to adopt on native applications.

What needs improvement?

I would like to see a cloud setup bank management feature.

For how long have I used the solution?

I have been using Amazon EKS for six years.

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine out of ten.

What was our ROI?

There is a return on investment.

Which other solutions did I evaluate?

Before EKS, we evaluated AKS and CKS.

What other advice do I have?

Review the organization's strategy with your strategy, whether it is oriented to the portability of your applications. Overall, I would rate Amazon EKS a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon EKS
June 2025
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Hemanth_Kumar - PeerSpot reviewer
Staff Cloud DevOps Engineer at ARM Ltd
Real User
An intelligent solution that automatically upscales or downscales to set thresholds
Pros and Cons
  • "The solution's Autoscaler option allows for an increase in worker notes whenever particular thresholds are exceeded."
  • "The solution should include a popup for clusters so that all relevant information is visible at the bottom of a page."

What is our primary use case?

Our client in the healthcare industry has multiple clinics and patients who use the solution to interact with their portal and insert patient details. Patient information is managed via databases created in the solution. 

How has it helped my organization?

We are still exploring how the solution benefits us because we are enhancing many things on the application side including bug fixes or other items at the code level. 

On the cluster side, we are exploring options to enhance application performance. We are not sure if the solution has created a drastic change, but before we were able to perform and now we are performing well. 

What is most valuable?

The solution's Autoscaler option allows for an increase in worker notes whenever particular thresholds are exceeded. In our client's case, this is beneficial because the application sits idle the whole night and peaks in the morning hours of 9-10 am as everyone starts interacting with it and processing their workload. 

The solution is quite intelligent and is enhanced every day. They recently introduced a carpenter service that provides added advantages and are working on auto-scaling enhancements which have already allowed us to scale up our Kubernetes Clusters. 

What needs improvement?

The solution should include a popup for clusters so that all relevant information is visible at the bottom of a page. 

When clusters exist or are running, there isn't much detail on the first phase so navigating and clicking on different options is required to search for relevant information. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

I really like the stability of the solution. 

We are using the solution to its full capacity to manage various environments and clusters that segregate our client's workload.

What do I think about the scalability of the solution?

The solution is scalable and includes the ability to instruct a cluster to automatically upscale or downscale depending on thresholds written in the code. 

How are customer service and support?

Support is quite good. I haven't used technical support for this solution but have raised tickets for other Amazon products such as IAM or S3 and received help with documentation and tutorials. 

Which solution did I use previously and why did I switch?

I started my journey as a DevOps engineer with this solution per our client's requirement. 

How was the initial setup?

I was not involved in the initial setup because all customers already had the solution in place before I started interacting with them. I know that setup requires streamlining but is quite easy and just takes time. 

I use some pipelines to deploy workloads such as Terraform or Argo CD where I build artifacts or codes that interact with the solution. Whenever a merge occurs, the pipelines get triggered and automatically deploy in the development environment. If test pieces pass, then they move to the next phase and are deployed on the production level. 

A team of five would be a good fit for a mid-level customer because they can simultaneously work on writing home scripts for the EKS Cluster, building the whole network, and reviewing existing queries. A larger company might require more developers. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite costly and developers will start exploring other solutions or moving their workloads to other clouds if costs aren't reduced.

Our client pays the licensing fees so I don't have specifics about its cost, but I hear that the solution is expensive so I am rating it a five out of ten. 

Which other solutions did I evaluate?

We are analyzing the solution's behavior but might switch to ECS which provides dedicated resources to an application and runs on its own. 

What other advice do I have?

If you are interested in implementing the solution, first refer to the documentation or existing use cases. 

For example, a streaming company similar to Netflix can adopt and modify a use case related to the Amazon portal. There are resources that help with deciding to implement the solution. 

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tiezer Melo - PeerSpot reviewer
DevOps Engineer at Out.Cloud
MSP
Top 5
Provides an easy way to create clusters without having to manage the control plane separately
Pros and Cons
  • "It's the best option for medium or large enterprises."
  • "There is room for improvement in stability. I faced some problems with the App."

What is our primary use case?

It's a great service because we can do a lot of things using it. It's easy to create clusters and services in pods there.

So, the main purpose is to create clusters and services and define some pods there.

How has it helped my organization?

We reduced the cost by using one cluster instead of using different services and different virtual machines in a client. So, Amazon EKS helped our organization reduce costs. 

What is most valuable?

This is the way we can create a cluster because we don't need to pay attention to the control plane. We only need to deploy the services in the worker nodes and configure some configurations, easy configurations, and the cluster is done to be published.

Basically, AWS provides all features that we have prepared.

What needs improvement?

There is room for improvement in stability. I faced some problems with the App. The problem is actually the app, with the different teams fixing it.

For how long have I used the solution?

I have been using this solution for 18 months. I work on different projects. Basically, we create a structure and per clients, and we move to another project. So we did different projects for how long of the year.

We are currently using version 1.24, but we are migrating to the latest version, which is 1.28.70.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. I faced some problems with the App. The problem is actually the app with the different teams fixing it, but I would say the Kubernetes - it's ten. The service is ten. But if everything is considered, it's eight.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It is perfect. Moreover, more than one hundred users have access per hour. 

We use this solution every day. Thus, we use the solution to its maximum potential. 

Which solution did I use previously and why did I switch?

We did the research for Azure, but all the structure and other resources were applied in AWS, so we kept it in the same provider.

We also used a local structure, but we're at a short time. And the infrastructure had already been done. I only need to support the application. It's full.

How was the initial setup?

The thing that takes more time to be constructed with the code is minutes and hours to provide the EKS code, but with the structure is really fast.

Basically, it used the code. They used the TerraForm code because we work with ESA, and, basically, the most important part for us is the code.

What about the implementation team?

We used the help of a third party, like, the partners of Amazon. 

We required four people for the deployment process. However, the maintenance depends on the number of clusters and resources. So, two people are enough for the maintenance of the solution. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing model a seven out of ten, where one is cheap and ten is very expensive.

It was rather expensive; compared to GCP and Azure, it's a little more expensive. The price can be a problem for small-sized businesses. 

There are no additional costs to the standard license. 

Which other solutions did I evaluate?

So I work as a DevOps engineer. But basically, using TerraForm or other tools like that, I never worked with another provider as Google and Microsoft. So, basically, I use AWS. 

Actually, there are a lot of reports that I use every day. So we use tools related to that, like load balancers, ECRs, and EKS— so different resource things.

What other advice do I have?

It's a great service. Some services are more expensive compared to other providers. But in general, it's the best option for medium or large enterprises.

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1975647 - PeerSpot reviewer
Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees
Real User
An easily downloadable solution that enables containerization without relying on cloud infrastructure
Pros and Cons
  • "It has always helped me. It is the repository where we store our images...The microservices appear to be well-made, and I don't have any comments on them as I don't see any flaws."
  • "The goal and idea behind microservices are to always be available and capable of handling any load, no matter how many requests come through...All of these services are great, but I also think it would be useful to have the same technology available in a miniature resource size, enabling the same applications and services to run on a small machine."

What is our primary use case?

Amazon EKS is used in containerization, which means that you deploy any application and package it into its own miniature server. Then, store that application in an encapsulated form within a server which is an operating system, and keep it aside so that the repository recurses.

How has it helped my organization?

It has always helped me. It is the repository where we store our images.

What is most valuable?

It's a cluster service. So Amazon EKS is essentially a Kubernetes service, which is a product created by Google and is open-sourced, meaning it can be downloaded and installed on a server in a company's data center without needing the cloud for containerization or microservices. With Kubernetes, you can build and deploy microservice applications within a Kubernetes cluster. So, all your microservices will be running under Kubernetes within a cluster. Kubernetes is what that particular class of software is called, and we refer to it as an orchestration tool. It'll figure out and make sure that your microservice is always available. So, you can go and tell them before starting Kubernetes about the number of properties, files, or variables and issue commands to determine the instances of microservices available, including setting a minimum of one or two instances. To shut down a microservice, you can set the instances to zero. Essentially, Kubernetes allows an organization or anyone to have a cluster of microservices served without needing a cloud. Amazon AWS offers Kubernetes as a service because they found that many people are using Kubernetes.

What needs improvement?

The microservices appear to be well-made, and I don't have any comments on them as I don't see any flaws. Essentially, each microservice has a substantial ephemeral space available, providing gigabytes of storage. It would be helpful if this default storage allocation could be reduced to avoid the need for excessive resources when running microservices.

The goal and idea behind microservices are to always be available and capable of handling any load, no matter how many requests come through. At times, there might be millions of requests from people. All of these services are great, but I also think it would be useful to have the same technology available in a miniature resource size, enabling the same applications and services to run on a small machine. Increasing resources should enable microservices to handle the demands of the world. I would like to see the technology scale up to the point where individuals can run a service from home even with fewer resources.

For how long have I used the solution?

I have been using Amazon EKS for about four years, and there is no specific version of the tool because it automatically gets updated. So, the latest version is always available.

What other advice do I have?

I personally prefer this solution to Amazon Fargate and would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samim Kumar Patel - PeerSpot reviewer
Cloud Architect & Devops engineer at KdmConsulting
Real User
A well-managed stable solution, great for autoscaling needs
Pros and Cons
  • "It is the best service because it has proper security packages."
  • "A cluster is required on-premises, which takes a lot of time."

What is our primary use case?

We use this solution for containerization and push containers into the EKS or CI/CD pipeline in the DevOps pipeline. It's very easy and well-managed for autoscale as we can manage our node groups. In addition, we can tailor autoscaling to our needs.

How has it helped my organization?

Amazon EKS with AWS is very good because we can connect our AWS Kubernetes Services with our CI/CD pipelines. We can integrate our EKS with our CloudWatch and Grafana, and other monitoring services are also available. We can also monitor as per our requirements.

What is most valuable?

The best solution is in AWS, in Elastic Kubernetes Services. We have general control if we want to give access to any user. Also, whenever we push a container or image, we can create any ingress and then connect to our cluster by the Load Balancer directly.

It is very easy, and we can deliver access to customers or users. Also, we can autoscale for any deployment or compute service. In addition, the control panel is completely managed by AWS, and we only have to think about a data plan and what type of deployments, services, and DaemonSets we need.

What needs improvement?

The main area of improvement is that a cluster is required on-premises, which takes a lot of time. For example, we must drain the total nodes during an upgrade from version 1.21 to version 1.22 with on-premises. After draining the total nodes, our container will shut down, and it will be recreated after upgrading. But with the AWS Kubernetes Services, the upgrade from version 1.21 to 1.22 is completed with one click. It's straightforward for the users.

In any secure services, nodes are working on the EC2 services. Whatever the EC2 services, the specified AMI is available. This AMI is an auto-security package that is automatically upgraded per the company's need. It is also secure.

For how long have I used the solution?

We have used this solution for one year and use versions 1.15 to 1.22. It is deployed in the public cloud only, in AWS. We were initially working on an on-premises basis of Kubernetes and started working in Elastic Kubernetes in AWS. It is a managed service, and its control panel is managed in AWS. We have to work for our data plan only.

What do I think about the scalability of the solution?

We have about 20 users pushing their container to Elastic Kubernetes Cluster. Most companies want source codes like Python, Node.js, and Java and push them to the Elastic Container Services. It makes it easy for the CI/CD pipeline to build and push images to Elastic Kubernetes Services. We recently started the containerization in Elastic Kubernetes Services.

How are customer service and support?

Regarding technical support, we have the job, role, and responsibilities within our company.

If there is an issue, we must determine whether the solution is working correctly or not. We check if our node group has more or less workload than we need and if the autoscale is defined correctly. We can degrade these instances per our requirement if the node group is less. We added Grafana and Prometheus to monitor the total CPU, memory, and nodes. We can monitor requests, CPU utilization, and whether our node is behaving correctly or if we need any more memory. We also look for any issues with the HTTP request or time out.

What's my experience with pricing, setup cost, and licensing?

The calculation of the pricing is dependent upon instance type. So when we make a cluster without defining any instance type, it will default enter a large instance type. So as per our requirement, we can create our node group and define our instance types per our workload.

What other advice do I have?

I rate this solution a nine out of ten. Amazon EKS is the best service because it has proper security packages and manages AMI. Also, I'm working on GCP and have seen GKE services. With Amazon EKS AWS, we can do a lot of integration with our Kubernetes Cluster.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1426713 - PeerSpot reviewer
Application Development Specialist - Technical Architect at a consultancy with 10,001+ employees
Real User
Top 5
Has good scalability features
Pros and Cons
  • "The most valuable features of Amazon EKS are its scalability features."
  • "I would rate the stability of Amazon EKS ten out of ten, indicating it is highly stable."
  • "There is room for improvement in the interface of Amazon EKS."
  • "There is room for improvement in the interface of Amazon EKS."

What is our primary use case?

The primary use case for Amazon EKS involves microservices and micro frontends.

What is most valuable?

The most valuable features of Amazon EKS are its scalability features.

What needs improvement?

There is room for improvement in the interface of Amazon EKS. Additionally, they are involved in activities like pipeline management, pod checking, and error logging, which could suggest areas for further improvements.

For how long have I used the solution?

I have more than three years of experience working with Amazon EKS.

What do I think about the stability of the solution?

I would rate the stability of Amazon EKS ten out of ten, indicating it is highly stable.

What do I think about the scalability of the solution?

I would rate the scalability of Amazon EKS an eight out of ten, suggesting it has high scalability.

How are customer service and support?

I do not have experience contacting Amazon's technical support.

How was the initial setup?

I was not involved in the setup of Amazon EKS.

What other advice do I have?

I would recommend Amazon EKS to other people for various reasons. That said, I also rate this solution seven to eight out of ten overall.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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PeerSpot user
Phat Chau - PeerSpot reviewer
Solution architect at EASY CREDIT Vietnam
Real User
Top 5
Stable product with valuable monitoring features
Pros and Cons
  • "It has valuable monitoring and insights features."
  • "The product’s pricing needs improvement."

What is our primary use case?

We use Amazon EKS as an APM tool for the environment while migrating the monolithic architecture to microservices architecture. It helps us to test product functionality in a particular environment.

What is most valuable?

We don’t have to manage a bunch of infrastructure. Additionally, enabling auto-scaling for both outgoing and node work helps us optimize the cost. It has valuable monitoring and insights features as well.

What needs improvement?

The product’s pricing needs improvement.

For how long have I used the solution?

We have been using Amazon EKS for more than three years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have 200 Amazon EKS users in our organization. It is a scalable product.

How was the initial setup?

The initial setup process takes a few minutes to complete. It requires a team of seven executives to work on the deployment.

What was our ROI?

The product generates a return on investment with the help of OpEx and CaPEx licensing models.

What's my experience with pricing, setup cost, and licensing?

Amazon EKS is expensive.

What other advice do I have?

I rate Amazon EKS a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.