Amazon Linux AMI | Support by SupportedImages has helped my workflow because it is better compared to others. With a fresh OS, I have to install many applications, such as basic applications related to Java, and those are preloaded.
Preloaded tools and strong security have streamlined my cloud deployments and daily operations
How has it helped my organization?
What is most valuable?
I find Amazon Linux AMI | Support by SupportedImages valuable because most of the applications are preloaded, so only a few updates need to be done on the initial setup, and the overall experience is good.
I take advantage of Amazon Linux AMI | Support by SupportedImages Yum package management system, and I have used that for Ubuntu as well as on Linux version two, which has a structure quite similar to CentOS baseline, so it is quite good.
The integration with AWS services has influenced my use of Amazon Linux AMI | Support by SupportedImages in that the structure is not that advanced in my organization, but overall it is good with nothing to report as an issue.
The pre-configured security measures in Amazon Linux AMI | Support by SupportedImages have helped maintain application integrity because it maintains many aspects with no issues. While we have third-party applications handling most of the security, the results during penetration testing and vulnerability tests are good.
I assess the efficiency Amazon Linux AMI | Support by SupportedImages offers for cloud-specific deployment needs as good, without any issues. I do not find any problem at all.
What needs improvement?
Regarding the improvement of Amazon Linux AMI | Support by SupportedImages with the support of supported images, I have noticed that new releases are not coming frequently, which is a concern since it often takes three to four months to get a new release.
I expect additional support in the next release of Amazon Linux AMI | Support by SupportedImages, particularly related to new updated releases because there is a gap.
For how long have I used the solution?
I have been working with Amazon Linux AMI | Support by SupportedImages for approximately six years.
What do I think about the stability of the solution?
Regarding the metrics I use to evaluate the runtime performance of applications on Amazon Linux AMI | Support by SupportedImages, the runtime is good, and I do not have any major issues. However, every month there is a maintenance window, so I do not get much insight because we reboot the instance and stop-start all those activities.
How are customer service and support?
I would rate the technical support by Amazon from one to ten as eight to nine.
Regarding the room for improvement when it comes to response time and first-level support quality, it depends on the issue, and I cannot justify it since it varies based on the background of the issue. Overall, it is good.
Which solution did I use previously and why did I switch?
Before Amazon Linux AMI | Support by SupportedImages, I worked with similar products in on-premises infrastructure-level environments, mostly using CentOS 6 and 7 and MS SQL on the same host and different hosts.
I switched from CentOS to Amazon Linux AMI | Support by SupportedImages because the baseline is similar with no large differences, making it familiar to me since CentOS and Amazon Linux AMI | Support by SupportedImages are almost the same in terms of commands and installation.
I switched from CentOS to Amazon Linux AMI | Support by SupportedImages because in CentOS I have to manually install many applications, while preloaded applications are available in Amazon Linux 2, which is the reason for the switch.
I stopped using CentOS almost six years ago during the lockdown when we migrated from on-premises to cloud, shutting down that on-premises environment and transitioning to AWS.
What's my experience with pricing, setup cost, and licensing?
I think about their licensing model as we have not used it yet. Basically, we have a PHP and Apache hosted website, so there is no such license utilized, and we are using RDS for MySQL, operating mainly on the free tier.
What other advice do I have?
I would rate Amazon Linux AMI | Support by SupportedImages overall as an eight. My overall rating for the product is eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
