We are using Amazon S3 for image and video files.
CTO at Huber
Effective compatibility, reliable, and simple setup
Pros and Cons
- "The most valuable features of Amazon S3 are compatibility and reliability."
- "Amazon S3 could improve by providing some type of storage notification."
What is our primary use case?
What is most valuable?
The most valuable features of Amazon S3 are compatibility and reliability.
What needs improvement?
Amazon S3 could improve by providing some type of storage notification.
For how long have I used the solution?
I have been using Amazon S3 for approximately 18 months.
Buyer's Guide
Amazon S3
June 2026
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What do I think about the stability of the solution?
Amazon S3 is a stable solution.
What do I think about the scalability of the solution?
The scalability of Amazon S3 is good.
We have approximately 500 people using the solution and plan to increase usage.
How are customer service and support?
I have used the support from Amazon S3. The speed of the support could be faster.
How was the initial setup?
The initial setup of Amazon S3 is straightforward. The time it took for implementation took approximately one week,
What about the implementation team?
We used an integrator for the implementation of Amazon S3.
We have approximately three administrators that do the deployment and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Amazon S3 is competitive with other solutions.
What other advice do I have?
I would recommend this solution to others.
I rate Amazon S3 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at NTT DATA
Integrates well, scalable, and quick deployment
Pros and Cons
- "The most valuable features of the Amazon S3 are its ease of use and integration"
- "Amazon S3 could improve the limitation on how much data can be stored."
What is our primary use case?
We are using Amazon S3 for short-term or long-term storage.
What is most valuable?
The most valuable features of the Amazon S3 are its ease of use and integration
What needs improvement?
Amazon S3 could improve the limitation on how much data can be stored.
For how long have I used the solution?
I have been using Amazon S3 for approximately two years.
What do I think about the stability of the solution?
Amazon S3 is stable.
What do I think about the scalability of the solution?
The scalability of Amazon S3 is good.
Our company uses Amazon S3 as the main target backup solution.
How are customer service and support?
I did not use the support from Amazon S3 because we never faced any challenges.
Which solution did I use previously and why did I switch?
I have used other similar solutions to Amazon S3, but they are not comparable.
How was the initial setup?
The initial setup of Amazon S3 is straightforward, the process took a few minutes.
What about the implementation team?
We did the implementation of Amazon S3 in-house. We used one engineer for the deployment and maintenance of the solution.
What was our ROI?
I have seen a return on investment. The cost is based on a consumption-based model, you only pay for your usage.
What's my experience with pricing, setup cost, and licensing?
The price of Amazon S3 depends on various variables. However, the price overall is fair.
What other advice do I have?
I rate Amazon S3 a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon S3
June 2026
Learn what your peers think about Amazon S3. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,456 professionals have used our research since 2012.
Senior Database Engineer at a financial services firm with 10,001+ employees
Helpful documentation, highly scalable, and good technical support
Pros and Cons
- "The most useful features of Amazon S3 are the intelligent multipart upload."
- "If users are looking for highly scalable, competent solutions, then Amazon S3 would be a good choice."
- "Amazon S3 could improve by being more secure."
What is our primary use case?
Amazon S3 is our file storage solution. We use it for all of the backups of our storage and databases.
What is most valuable?
The most useful features of Amazon S3 are the intelligent multipart upload.
What needs improvement?
Amazon S3 could improve by being more secure.
For how long have I used the solution?
I have been using Amazon S3 for approximately five years.
What do I think about the stability of the solution?
Amazon S3 is a stable solution.
What do I think about the scalability of the solution?
I have found Amazon S3 very scalable, you can scale it on the fly and it is very easy to do.
Most all the cloud applications that are being used by our developer are using Amazon S3. More than 200 people are using this solution. At this moment we do not plan to increase usage.
How are customer service and support?
I have used the support from Amazon S3 multiple times and they are good.
Which solution did I use previously and why did I switch?
I have not used any other similar solution to Amazon S3.
How was the initial setup?
The initial setup of Amazon S3 is straightforward and the documentation is very good. You can do the setup of Amazon S3 in a few minutes.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
The price of the Amazon S3 is low. The license model is based on what you use.
What other advice do I have?
If users are looking for highly scalable, competent solutions, then Amazon S3 would be a good choice.
I rate Amazon S3 a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a tech services company with 11-50 employees
Beneficial automation, useful CLI, and simple implementation
Pros and Cons
- "Amazon S3 is easy to use and it is beneficial to use the CLI to make the backups. Since I use the CLI I do not have to do it on a web portal which is a big advantage because everything can be automatized. Automation can be done very well in Amazon S3."
- "The solution could improve by having a simpler way to have the detail size of a file in the CLI to be read or understood easier. Today, it's a little raw in the way the details are presented. You have to make some scripts and some modifications to be able to see the information properly of the size of a given bucket or the size of a file."
What is our primary use case?
I use Amazon S3 mainly for daily backups of our database.
How has it helped my organization?
Amazon S3 has helped our organization because the daily backups can be done automatically with automation. We do not have to spend time on it and I am confident with Amazon S3 in its ability to recover our data.
What is most valuable?
Amazon S3 is easy to use and it is beneficial to use the CLI to make the backups. Since I use the CLI I do not have to do it on a web portal which is a big advantage because everything can be automatized. Automation can be done very well in Amazon S3.
What needs improvement?
The solution could improve by having a simpler way to have the detail size of a file in the CLI to be read or understood easier. Today, it's a little raw in the way the details are presented. You have to make some scripts and some modifications to be able to see the information properly of the size of a given bucket or the size of a file.
For how long have I used the solution?
I have been using Amazon S3 for a long time. I used the latest version because the CLI is normally updated.
What do I think about the stability of the solution?
The stability of the Amazon S3 is good.
What do I think about the scalability of the solution?
The scalability of Amazon S3 is great.
We are a small company and we have approximately five developers that use Amazon S3. We use the solution on a daily basis for hourly backups.
How are customer service and support?
I have used the support from Amazon S3 a long time ago, I have not needed much help. When I did have contact with them there were times it took a while for a response.
I would rate the technical support of Amazon S3 a three out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The main difference from other solutions I have used is Amazon is the leader, and it has a very large number of zones and capacity, while others can be smaller and can have different options. Not all the options that are available in Amazon S3 are offered by other competitors, but for the main features, most of them are working fine. I have been evaluating two different solutions, one from a French cloud-based company called Scaleway, and the other is peer-to-peer storage.
How was the initial setup?
The installation was simple. Creating a new bucket and deploying it is very straightforward. To make the script deploy a new bucket takes approximately one hour.
I would rate the initial setup of Amazon S3 a four out of five.
What about the implementation team?
We did the implementation ourselves and we have two developers that do the maintenance of the solution.
What was our ROI?
The return on investment has been very good because the backups of our database are critical for our business to operate.
I would rate the return on investment of Amazon S3 a four out of five.
What's my experience with pricing, setup cost, and licensing?
The price of the Amazon S3 is reasonable. There are not any licensing costs, they have a pay-as-you-use model.
When backups are more than 6 months old, I would recommend keeping less of them and storing the remaining ones in Glacier (long-term, cheaper storage).
Which other solutions did I evaluate?
I have evaluated other options.
What other advice do I have?
My advice to others is to separate the buckets project, not to put everything in the same bucket, and be sure to implement IAM rules to avoid problems between users and not to lose any backups. The implementation process is important.
I rate Amazon S3 an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP of Data at a computer software company with 11-50 employees
The solution is a reliable and secure storage bucket service that stores data
Pros and Cons
- "Amazon S3 is a storage bucket service with good stability."
- "The solution's data transfer speed could be improved."
What is our primary use case?
We use Amazon S3 to store data.
What is most valuable?
Amazon S3 is a storage bucket service with good stability.
What needs improvement?
The solution's data transfer speed could be improved.
For how long have I used the solution?
I have been using Amazon S3 for more than three years.
What do I think about the scalability of the solution?
Amazon S3 is an easy-to-scale solution.
What's my experience with pricing, setup cost, and licensing?
Amazon S3 is a cheap solution.
What other advice do I have?
I am using the latest version of Amazon S3. Amazon S3 is a reliable and secure storage bucket service that stores data.
Overall, I rate Amazon S3 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior architect at a financial services firm with 10,001+ employees
A file-storing system that provides sharing capabilities
Pros and Cons
- "The most valuable feature is the sharing capabilities."
- "I would like there to be more support without needing to use Transfer Family."
What is our primary use case?
We use Amazon S3 for a file storing system. The solution is cloud-based.
We're working with 10-15 applications.
What is most valuable?
The most valuable feature is the sharing capabilities.
What needs improvement?
I would like there to be more support without needing to use Transfer Family.
For how long have I used the solution?
I have used Amazon S3 for about five years but not at my current organization.
What do I think about the stability of the solution?
I would rate the stability as eight out of ten.
What do I think about the scalability of the solution?
The scalability is good.
Which solution did I use previously and why did I switch?
I have also used Azure.
What's my experience with pricing, setup cost, and licensing?
The price is okay.
What other advice do I have?
I would rate this solution as nine out of ten.
I would recommend Amazon S3 if you have the use case for it, but Azure provides a similar service.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a tech vendor with 10,001+ employees
The solution is simple and affordable to use and the setup is straightforward as well
Pros and Cons
- "The users have nothing to worry about as the solution is well established."
- "They should improve in the area of metadata curation."
What is our primary use case?
We use the solution to store deployment logs and tech information.
What is most valuable?
The solution is simple and affordable to use. The solution's API Integration requests are straightforward; we just have to integrate and acquire the service.
What needs improvement?
They should improve in the area of metadata curation. Sometimes we open metadata via open source or ground stations in the area. They should design some features with improved performance where we can gain insights as well. It will help in maintaining the solution considering the cost.
It would be great if they get a new feature with the QV mechanism.
For how long have I used the solution?
We have been using the solution for seven or eight years.
What do I think about the stability of the solution?
I rate the solution's stability as a ten.
What do I think about the scalability of the solution?
It is a very scalable solution. I have 100-300 colleagues using the solution.
How was the initial setup?
The setup was straightforward. We had an engineer help us establish configuration between the backend and the object. We had to work on the permissions, and the rest was easy.
What about the implementation team?
We have an in-house engineering team. They are skilled in doing the entire setup.
What's my experience with pricing, setup cost, and licensing?
It's worth the price considering its functionality.
What other advice do I have?
I advise others to have a support team. They should ensure the best practices for transferring the use history from AWS onto other applications via the cloud. It's very easy to find those actions. Most importantly, they must be very careful about the solution's security. They should plan the automation model right, ensuring to maintain the surface area for security. Otherwise, they have nothing to worry about as the solution is well established.
I rate the solution as a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect (Cloud, IoT & Data) at a tech consulting company with 201-500 employees
Allows you to expose the data and provide data access depending on who you want to share it with
Pros and Cons
- "The most valuable feature of Amazon S3 is storage, which provides a personal capacity."
- "An encryption mechanism and storage optimization could be added."
What is our primary use case?
We use it for Dollar Bank to provide them with Telematics and to transport IoT solutions. We host our full term on X-ray and the data we receive from the devices is put into the Amazon S3 bucket by using the Amazon Kinesis Data Firehose. The data in the Amazon S3 bucket is synced into Google BigFix.
What is most valuable?
The most valuable feature of Amazon S3 is storage, which provides a personal capacity. Besides, we can send an analytical query on the data storage side using Aetna as a bucket. It also allows us to expose the data and provide data access depending on who we want to share it with. We can also specify how we want to sort the data inside, in a numerical format or any other format.
What needs improvement?
An encryption mechanism and storage optimization could be added.
For how long have I used the solution?
I have been using Amazon S3 for around four years now.
What do I think about the stability of the solution?
The product is pretty stable. I do not recollect facing any issues with the solution.
What do I think about the scalability of the solution?
Amazon S3 is pretty scalable. I would give it a nine out of ten.
How are customer service and support?
Amazon’s technical support team is awesome. I have interacted with Microsoft Virtual Technical support but the support provided by Amazon is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used AWS service and SQS but it had a lot of issues.
How was the initial setup?
The initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
For pricing, I would give it a six or seven out of ten.
What other advice do I have?
The analytical capability can be improved.
I would give the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT operation manager at a tech services company with 201-500 employees
The solution's most valuable feature is its Uptime availability, especially for the cloud version
Pros and Cons
- "The solution's peak-up time is good."
- "The major challenge is the inability to create more than ten policies."
What is our primary use case?
We are using the solution to secure the content.
What is most valuable?
The solution's most valuable feature is its Uptime availability, especially for the cloud version. Its peak uptime is good. It offers 99.9% availability.
What needs improvement?
The Folder Access policy needs improvement. They should make it much more user-friendly, then it will be fine. The major challenge is the inability to create more than ten policies. When we want to create folder access, they provide some policy and then give the folder access. There should be an option to have a sub-folder for each folder. They should provide a distribution of access. Presently, we can't access all subfolders at a time.
For how long have I used the solution?
We have been using the solution for three years now.
What do I think about the stability of the solution?
I rate the solution's stability as a ten.
What do I think about the scalability of the solution?
The scalability of the solution is ten out of ten. We have more than fifty users of the solution at our company.
How are customer service and support?
When we raise the ticket, we get a response within five to seven days. There needs some improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup process is simple as we are using the cloud solution. We configured the setting as per our requirements.
What's my experience with pricing, setup cost, and licensing?
I rate the solution as one for pricing. It is expensive but much more secure.
What other advice do I have?
I recommend the solution to others and rate it as a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees
A very strong internet storage solution, with great archival capabilities
Pros and Cons
- "We find the archival capabilities of this solution quite valuable, because we can have set policies of exactly when, and what to archive."
- "We would like to see improvement in the ability to moves files within this solution. At present the process is not straightforward, and requires us to download files to our micro service service before then uploading into the solution. In addition, the transfer bit rate for the process is very slow."
What is our primary use case?
We use this solution as readily available internet storage.
What is most valuable?
We find the archival capabilities of this solution quite valuable, because we can have set policies of exactly when, and what to archive.
What needs improvement?
We would like to see improvement in the ability to moves files within this solution. At present the process is not straightforward, and requires us to download files to our micro service service before then uploading into the solution. In addition, the transfer bit rate for the process is very slow.
For how long have I used the solution?
We have been working with this solution for around five years.
What do I think about the stability of the solution?
We have found this to be a very stable solution.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and support?
We have found the technical support for this product to be pretty good.
What other advice do I have?
We would recommend potential users of this solution to ensure they have micro-services in place, in order to carry out data transfers.
We would rate this solution a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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