What is our primary use case?
I use it for modeling large amounts of production data. We don't have the time and it's a large amount of production data. So, it's not physically possible to eliminate or find the co-relations, run it through, basically setting and coding in Python. So it's much easier.
You just have your drag and drop. So if you have the Python knowledge for that, it's very good. We basically suggest that these people to use it as well.
What is most valuable?
The Autopilot feature is really good because it's helpful for people who don't have much experience with coding or data pipelines. When we suggest SageMaker to clients, they don't have to go through all the steps manually. They can leverage Autopilot to choose variables, run experiments, and monitor costs. The results are also pretty accurate.
What needs improvement?
The training modules could be enhanced. We had to take in-person training to fully understand SageMaker, and while the trainers were great, I think more comprehensive online modules would be helpful.
Additionally, the user manuals can be difficult to navigate without prior knowledge. We often test new features for clients in small groups, and I've heard feedback that the documentation could be more user-friendly.
For how long have I used the solution?
I have been using it for around nine months.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. They could add features, which would be nice.
What do I think about the scalability of the solution?
Scalability is a great point for AWS. But then again, when it comes to manufacturing, it's about people in the plant. Sometimes, they don't use the product at all.
Even though it's popular and used by many companies, people tend to stick with other solutions. However, since Arain assumed your data center should be in-country, most people are now welcoming these cloud solutions.
The suitability of this solution's usage depends on the use case and the company size. If it involves a lot of variables and is difficult to manage manually, the tool is perfect.
How are customer service and support?
We get support from the Dubai guys. They come for training and provide any technical assistance needed. It's nice to have in-house support, so I'd rate them a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Our Infotech company comes under shared services. So, technically, we provide solutions for every other department.
Plus, we are working with AWS. Plus, we have, we have in-house tools that we develop. We also use Microsoft tools like Teams, Office, and SharePoint, as well as EDMS.
We also use SageMaker and Databricks.
How was the initial setup?
The initial setup was very simple for me. But for other people, so we set up the environment for people in here. So, technically, I don't think process people would have faced much challenge about that because we usually set it up, call them, and we share a screen, and we set it up for them. So it's all there.
Initially, when someone has no knowledge about that, it would be hard. If you don't know the AWS essentials, knowing the correct kind of storage might be a challenge.
Initially, deployment will take around maybe an hour. But after that, you just get used to it, so it is pretty much easy. Like, about 15 minutes, you're done, you're explaining.
For us, it's always on on-premise things, even better be a data lake or data warehouse or modeling or anything. So, going from, like, hardcore coding every line in bit fit and embedding it on your own. Having a feature like that is just a relief. So it took a lot of time because one of the popular manufacturing companies underwent a hack. And after that, most of the manufacturing companies don't promote cloud solutions.
Our data LAKE is on-prem. So, basically, we just move the modules that are required at that point in time and pull it out.
What's my experience with pricing, setup cost, and licensing?
There is room for improvement in the pricing. The pricing could be better, especially for querying. The per-query model feels expensive. It would be better to have tiered pricing based on query sets or usage. Some services definitely need pricing adjustments.
Which other solutions did I evaluate?
We tried Azure, and their tech support wasn't great. It took a long time for them to get back, and they might not have much regional coverage. I don't know if they have it, but AWS dominates the region, and most companies use it. When we were looking for solutions, we did some research, but the feedback for Azure wasn't positive.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.