Try our new research platform with insights from 80,000+ expert users
reviewer2163972 - PeerSpot reviewer
Director of Operations at a tech consulting company with 201-500 employees
Real User
Top 20
Scenario planning and what-if analysis, dashboards are intuitive and user-friendly
Pros and Cons
  • "Anaplan's scalability stands out compared to other platforms, especially for scenario planning and what-if analysis."
  • "One key area of improvement is pricing."

What is our primary use case?

I'm a consultant. I work for a consulting firm, and our job is to implement Anaplan for our clients. I'm a solution architect in Anaplan.

It's mainly for financial planning and analysis (FP&A), supply chain, and sales incentive use cases.

I’m a consultant for a consulting firm. I’m a certified Anaplan model builder with solution architect experience. I’ve implemented around eleven projects, most of which were related to financial and sales planning. 

I also have a fair understanding of supply chain, but I’ve only worked on one supply chain project. The primary use cases I’ve seen involve financial planning, supply chain planning, and sales planning, including territory and quota management.

How has it helped my organization?

One advantage is easy integration. While some IT support may be needed, Anaplan offers many connectors to automate data transfer from ERP systems, reducing manual data loading. This connectivity comes at a cost, but it's worthwhile. Anaplan can connect to various third-party resources, sometimes requiring IT assistance for configuration. You can create many scenarios and what-if analyses based on business drivers, adapting them as needed.

Anaplan is constantly evolving and introduces new features monthly. As a SaaS product, updates, patches, and new features are seamlessly integrated into the backend, eliminating disruptions for businesses. Also, Anaplan introduced new dashboards with IRR-type visualizations, which are useful and enhance the user experience.

Anaplan's real-time data updating feature impacts our customers' decision-making processes because they don't have to wait. With a well-built model incorporating best practices, data updates happen in real time. Any changes or dynamic elements are reflected immediately, thanks to the Designer Client product.

For example, if new items are added to a list, the data is automatically updated based on the model configuration. All data is real-time; simply refresh to see the latest information without waiting or making additional changes.

What is most valuable?

Anaplan has many great features. For example, the UX features and dashboards are intuitive and user-friendly. Anaplan's acquisition of Fluent will bring artificial intelligence capabilities to the platform, benefiting users with the latest AI technology. 

Anaplan's scalability stands out compared to other platforms, especially for scenario planning and what-if analysis. It's user-friendly and requires no coding, making it easy for end-users. This is why Anaplan is gaining recognition among clients.

Anaplan is planning to enhance AI capabilities, but right now, there's PlanIQ. With some statistical knowledge, we can use it, but it's a paid option, not free.

What needs improvement?

One key area of improvement is pricing. With many competitors entering the market, pricing is something they need to reconsider, which could help us. Also, while cPanel is slowly gaining traction, the biggest competitor remains Excel. Since most people use Excel, Anaplan should offer more free training to help users get familiar with its features. This would make the platform more popular compared to other competitors.

Anaplan has improved significantly over the years—five years ago, it didn’t have features like a good dashboard. Back then, everything was done on a classical dashboard, but now, it's all in the new UX. In terms of the product, there are still features that need to be added, but they are working on it. However, there are some smaller issues that also need attention.

Buyer's Guide
Anaplan
April 2025
Learn what your peers think about Anaplan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it for almost seven years. 

What do I think about the stability of the solution?

I would rate the stability as nine out of ten, where one is low and ten is high stability.

If a thousand customers use Anaplan at the same time, there won’t be any challenges. The product doesn’t go down or anything like that. It’s a very stable product, being cloud-based, and it has its own in-memory technology and patented system. I’ve seen tests where multiple users are logged in at the same time, and it performs without any issues.

What do I think about the scalability of the solution?

I would rate the scalability as nine out of ten, where one is low, and ten is high scalability. Our customers are mainly mid-size to large-scale enterprises that use Anaplan. The product is most suitable for companies with large operations.

My customers come from various domains. We have clients in the consumer goods, pharma, consulting, and healthcare sectors. Right now, Anaplan covers most industries, including Fortune 500 companies and mid-sized enterprises. Since Anaplan is a US-based company, the majority of these companies are based in the US, but it also has a strong presence in Europe. They are expanding their focus on the Asia Pacific region as well. One of the challenges, however, is data center locations. 

Currently, the data centers are in the US and Europe. In countries like China, there are data restrictions, which can be a disadvantage. Anaplan is working on getting data centers in specific regions, such as Saudi Arabia, where data restrictions are stricter.

How are customer service and support?

The response is very good. If you face any issues, you just need to log a ticket, and Anaplan team immediately acknowledges it. They assign someone to help you out, so the support is really good.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, where one is difficult and ten is easy. 

It’s not very difficult to set up. Anaplan uses something called an agile process during implementation. The first step is data discovery, where we understand the client's requirements and their entire process.

Anaplan is a platform, meaning it’s a blank canvas. Unlike SAP, which comes with default features, Anaplan is customized for each customer. So, depending on the specific business requirements, the model is built from scratch. For example, if I'm working for a pharma company, their business logic will be different from a manufacturing company or an IT company.

Anaplan customizes the model according to each business's requirements. The same model may not work even for two companies within the same industry, as every company has different needs. That’s where Anaplan stands out—it tailors the model based on the business. If the person implementing the solution has a good overview of the end-to-end business process, it makes the setup process much easier.

So, what happens is the client needs to purchase a workspace. Anaplan has three types of models. Based on the model licenses, the workspace is allocated accordingly. Most companies, when implementing Anaplan, start with a private project. For example, they might focus on one specific function like finance. They begin small to visualize the benefits and then slowly expand it to other departments, such as supply chain or sales planning. As a SaaS product, customers have to pay for both the workspace and the model licenses. There are three types of licenses, and the billing is based on that.

The deployment time depends on the business requirements. For example, a typical financial planning process varies depending on the industry, the client, and what exactly the client wants to achieve. There’s no fixed timeline, but generally, it takes at least three months. Anaplan follows the Agile process where we try to understand the scope of work, perform data discovery to grasp the entire end-to-end process, and then establish a timeline. The timeline also depends on what features the client wants, such as whether they want to automate processes right away or keep things manual for a while before integrating systems. There are many external factors that affect the duration.

What was our ROI?

It is good value for money. The reason is that it saves a lot of time. Planning is a very tedious job, and most of the people involved are highly talented team members. Before Anaplan, a lot of time was spent on preparing and cleansing data.

For example, I’ve seen situations where a consultation team required four members, but after implementing Anaplan, only one person was able to handle everything. That's the value Anaplan offers. However, it all depends on how it's implemented, who the partners are, and whether they have a long-term vision. The sustainability of the implementation is important. If Anaplan is implemented properly, it delivers excellent results.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing an eight out of ten, where one is very cheap, and ten is very expensive. The price is quite up there. 

What other advice do I have?

This is a very good product, especially for planning solutions. It’s been in the market for over a decade, and it’s widely adopted by Fortune 500 companies. People are using it and benefiting from it. The key to maximizing its value is not using it in isolation. Instead, once customers understand its capabilities, they should leverage it across departments, starting with finance and then expanding into other areas.

It’s a good product, both in terms of stability and return on investment.

Overall, I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Flag as inappropriate
PeerSpot user
Manager at Xceedance
Real User
Good for budgeting with excellent reports and reliable performance
Pros and Cons
  • "The solution works very well for budgeting."
  • "The integration technique should be a little bit easier."

What is our primary use case?

We're using the product for budgeting and forecasting.

What is most valuable?

The calculation capabilities are great. The reports on offer are perfect.

The initial setup is simple.

The performance is good.

The solution works very well for budgeting. 

What needs improvement?

The integration technique should be a little bit easier. Currently, we need to connect with the API server and then we need to install it. That includes the IT team also. It would be ideal if the Anaplan consultant could do it in an easy or simple way. That would be great.

I would love to see additional features added. They have an action tab, however, the action tab itself is a little bit complicated. It would be great if some easy thing could be incorporated there.

I couldn't get any documentation that we can provide to the customer to lay out, for example, the features. It's there on the Anaplan website, however, it would be helpful to have some sort of proposal so that we can use the proposal to propose it to new clients. Also, the pricing is not there on the Anaplan site. We are not able to tell what would be a good quotation or what would be the price we would offer them. I'd like approximate pricing, or something related price so that I can tell customers what it would cost.

For how long have I used the solution?

I've been using the solution for four years or so. 

What do I think about the stability of the solution?

The solution is stable and the performance is good. It's actually performing very well as it actually reduced a lot of manual work and manual exercises. We have reduced the Excel work, and now teams are using it on Anaplan itself.

What do I think about the scalability of the solution?

20 to 21 people are using the solution in our organization. 

The solution is easy to scale. 

We work with it on a daily basis. 

How are customer service and support?

I haven't had any issues with technical support. 

Which solution did I use previously and why did I switch?

I've used other solutions, such as SAP and Oracle. 

The multidimensionality is good in Anaplan as compared to other options. In Anaplan, we can also do calculations in designing a module for all the departments in one go. For other ERPs, for example, in SAP, for each department, there are separate SAPs, different implementations have to be done, and the process has to be set up for all the different departments. 

How was the initial setup?

The inial setup was pretty simple and straightforward. It's not difficult.

The first deployment only took about six months.

Currently, we have the product installed internally, however, we are pitching it to clients, so that we will deploy it to the client-server as well. 

There isn't really any maintenance. I know maintenance is going on, on the backend side. For us, no maintenance is required. We just keep on taking the backups.

What's my experience with pricing, setup cost, and licensing?

The is a cost per user and also costs related to the implementation itself.

I'd like the product to have more transparency in terms of the pricing and the licensing model.

I don't know how to check the date of the licensing and when it will expire. It would be great if there was some feature on the Anaplan site that people could check. I can check, for example, the GBs used, and yet I can't check the license status. I've raised so many emails in regards to needing to know when the license will be expiring, however, I still don't get any response.

What other advice do I have?

We are Anaplan partners. 

We are using the latest update.

I'd advise potential users, if they want to search for any reporting tool that will help them for budgeting or forecasting, I would suggest they go to the Anaplan website and try Anaplan instead of other ERPs. 

I'd rate the product at a six out of ten. There are still many improvements needed, however, I like the product in general.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Anaplan
April 2025
Learn what your peers think about Anaplan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
reviewer2211177 - PeerSpot reviewer
Director of Software Engineering at a computer software company with 5,001-10,000 employees
Real User
Top 20
Provides supply chain management with easy setup but lacks customization

What is our primary use case?

We use the solution for supply chain management. It is more like logistics solution.

What is most valuable?

It is easy to use.

What needs improvement?

The solution should provide customization.

How are customer service and support?

The clients had good support.

How was the initial setup?

The initial setup was straightforward but client's setup was complex because they were overlappping with other teams.

What other advice do I have?

Clients used Anaplan for various purposes. As their needs became more complex, they wondered if a custom solution would be faster and provide more tailored data. Anaplan was clearly useful. However, clients wanted to focus more on data engineering and integration with their processes to track numerous metrics. They were unsure if Anaplan and other IT solutions could fully meet their needs. Thus, they sought a custom solution.

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kumaran Singaram - PeerSpot reviewer
Founder at Metora
Real User
Top 20
Effective machine learning, constantly evolving, but price could improve
Pros and Cons
  • "The most valuable feature of Anaplan is machine learning. The solution is constantly evolving from feedback. Additionally, there is a wide range of training material online."
  • "The price of the solution can improve."

What is our primary use case?

Anaplan is used for various financial planning, such as supply chain, and consolidation.

How has it helped my organization?

My clients exhibit enhanced efficiency in financial planning, supply chain management, demand planning, and financial consolidation. They possess superior visibility, enabling swift action-taking.

What is most valuable?

The most valuable feature of Anaplan is machine learning. The solution is constantly evolving from feedback. Additionally, there is a wide range of training material online.

What needs improvement?

The price of the solution can improve.

For how long have I used the solution?

I have been using Anaplan for approximately eight years.

What do I think about the stability of the solution?

The solution is generally stable. There are tweaks that need to be made for optimum stability.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and support?

We do the support ourselves and rarely needed global support from the vendor.

Which solution did I use previously and why did I switch?

We did not use another solution previously.

How was the initial setup?

The initial setup of Anaplan is easy because it is low code or no code deployments. The full process of deployment can take six months. We do not need a lot of resources for the deployment.

What about the implementation team?

We do the difficult customization for the customers. We provide our customers with feedback.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

If the solution is built correctly there is no maintenance needed.

The crucial aspect is to ensure that there are individuals who possess the knowledge to effectively utilize the tool. It is akin to piloting an airplane, where one must first acquire the skills to fly before attempting to operate it. Otherwise, they will crash it.

I rate Anaplan a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Data Engineering Sr Analyst
Real User
A web-based business planning platform with a useful updating feature
Pros and Cons
  • "I believe Anaplan is a new cloud tool, and from time to time, there's a lot of improvement that the Anaplan company deploys with the system. So, with that improvement, we need to really adapt and know the new system trends."
  • "The dashboard could be better. Because within a dashboard or report, you have to do a lot of scrolling. You need to scroll down because the table doesn't fit in a single view. That's why even the users aren't happy with that kind of user experience. They need to scroll to see all the data, and it could be better if it fits in just one page. That way, you can see everything. In the next release, I want automation that's connected to Anaplan. For example, to load master data from SAP to Anaplan. I don't know if this already exists, but a log where you can see the progress and see if there's an error will also help. It would be better to give you the error message, for example, if there is an error within the automated process importing to Anaplan."

What is our primary use case?

I'm using Anaplan to provide production support for my client. The Anaplan model is already there and what I'm doing is fixing bugs updating the logic. That's my main role in the project. I will fix those queues for the business and update some processes or dashboards to better suit business needs, as per their requests.

How has it helped my organization?

I believe Anaplan is a new cloud tool, and from time to time, there's a lot of improvement that the Anaplan company deploys with the system. So, with that improvement, we need to really adapt and know the new system trends.

What is most valuable?

I like updating the current model. For example, if the business wants to see a different version or a different report style, I'm happy to work, manipulate, and do some data visualization changes for them.

What needs improvement?

The dashboard could be better. Because within a dashboard or report, you have to do a lot of scrolling. You need to scroll down because the table doesn't fit in a single view. That's why even the users aren't happy with that kind of user experience. They need to scroll to see all the data, and it could be better if it fits in just one page. That way, you can see everything.

In the next release, I want automation that's connected to Anaplan. For example, to load master data from SAP to Anaplan. I don't know if this already exists, but a log where you can see the progress and see if there's an error will also help. It would be better to give you the error message, for example, if there is an error within the automated process importing to Anaplan.

For how long have I used the solution?

I have been using the Anaplan tool for about three years.

What do I think about the stability of the solution?

Right now, Anaplan is very stable. It has some downtime from time to time, but they're able to reinstate it to work as it is. I think many of our users have a demand planner, and they are the main users of Anaplan for our clients. Many of them are in field sales roles, and these people are in the market selling the product. I believe the number of users ranges from 30 to 50 for one country.

What do I think about the scalability of the solution?

In terms of scalability, Anaplan is great. Right now, there's a lot of changes that need to happen in our model, and I believe you can easily ask for an increase in size, and it can adopt the new logic that encouraged a lot of space.

How are customer service and technical support?

Sometimes, we find bugs within the system, and we don't know how to fix them. So, every year we file maybe five to ten tickets with Anaplan support to fix the bugs that we found.

Which solution did I use previously and why did I switch?

I used IBM Cognos TM1, which is now called Planning Analytics. I started using Anaplan because I was given an additional role, and I started supporting Anaplan simultaneously. 

I think there's a lot of differences between Anaplan and IBM because Anaplan is cloud-based. But I believe IBM Planning Analytics is getting on the cloud as well. The old version of IBM is more like a remote desktop. But Anaplan is on the cloud, and you can access it via the web anywhere you go.

How was the initial setup?

The initial setup is quite complex because we have this one development team, and we have plenty of markets connected to one model. There's a lot of customization to tailor-fit with the market requirements and with the country requirements. Setting up a new model takes the team at least three months or five months at most.

What about the implementation team?

We implemented this solution. We followed the Agile methodology, and there were a lot of sprints for two weeks and then we released all the enhancements or deployments. It's very fast-paced.

What other advice do I have?

I would advise potential users to have a good model builder and a solutions architect to transform their business complexity into an Anaplan module or dashboard that fits and works for them. They need to have a great solutions architect, a finder, and the end model builder, which will convert this complexity in Excel and to an equivalent Anaplan report.

The biggest lesson I learned using the Anaplan is that everyone can learn to use the Anaplan tool if they have the perseverance to learn. Everything is in Google, and you can Google the logic that you need to apply to a given bug or issue with the module within the system. It's continuous learning, and you have to keep learning and using the Anaplan system every day to be more familiar with the tool.

On a scale from one to ten, I would give Anaplan a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a tech services company with 10,001+ employees
Real User
Good support, comprehensive reporting, and supports a variety of business processes
Pros and Cons
  • "Technical support has been good."
  • "Automation needs to be built into this solution."

What is our primary use case?

We are a solution provider and we take on support and integration projects. I provide resources to my clients and one of the products that they work with is Anaplan.

Anaplan is used for different business cycles. For example, in sales, we can use it for the ESD cycle, order-to-cash process, and the procure-to-pay process, to find the sales turnover. 

Another use case is finding out sales demand and forecast.

What is most valuable?

There is a full set of reports available for sales.

What needs improvement?

Automation needs to be built into this solution. There are various cycles within the platform and I am not able to easily enter a single case.

What do I think about the stability of the solution?

Anaplan is a stable solution.

What do I think about the scalability of the solution?

This product is scalable.

How are customer service and support?

Technical support has been good.

How was the initial setup?

The initial setup is straightforward. There is no complexity to it.

It is deployed with code that has been designed for Anaplan.

What about the implementation team?

We integrate this product for our clients, and we also handle the support.

What was our ROI?

ROI is not something that I see in my role.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and if the price were reduced then it would attract more customers.

What other advice do I have?

My advice for anybody who is implementing this product is that they need the right partner to implement it. I am certified in Anaplan and I recommend that people use somebody who is certified. They will know the process and understand end-to-end business cycles, so it will be easy for them to implement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1646526 - PeerSpot reviewer
Senior Anaplan Consultant at a tech services company with 11-50 employees
Consultant
User-friendly, easy to set up, and scalable
Pros and Cons
  • "You don't need to have a programming language to use Anaplan."
  • "It would be nice if the solution offered better extensions."

What is our primary use case?

My first project in Anaplan was about capacity planning for the factory's RCT and NCTC capacity planning. My second use case was about CapEx and OpEx planning for another client. Mainly it's finance and supply chain related activities.

How has it helped my organization?

In finance, mainly, earlier, we were using Excel spreadsheets. Every time their monthly cycle ends, the company needed to go back to the reporting. They would have to pull all the data from all the users and then publish all final reports. However, in Anaplan, everyone reports their numbers through the cloud and wherever the end-user or the planner wants to see the data collated, he can just simply open the Anaplan and then see the reports ready-made. It's much less work-intensive.

What is most valuable?

The modeling is very easy. It's almost an Excel-like model building. It is very easy to change the logic or business rules. You can do it anytime. It's not like you need a different team set up for the changes.

The solution is very user-friendly.

The initial setup is very easy.

The solution is scalable.

The solution has been very stable so far.

We have found that the product integrates well with SAP and they have ready-made connectors. In fact, it is easy to integrate with any other system. They have plug-and-play software which makes integrations easy with very little time consumption required. 

You don't need to have a programming language to use Anaplan.

What needs improvement?

There is no demand planning, no dedicated demand planning where it can do statistical forecasting. They have engaged with a plan queue to do the statistical forecasting. However, if we compare it with SAP or others, they don't have an in-house forecasting tool or anything.

It would be nice if the solution offered better extensions. For example, in SEC Excel, they have one extra extension, which is really good in terms of performance. It would have been really great to have something similar, however, from what I have seen so far it is not up to the mark. Whenever you load the data in Excel and then send it back to Anaplan, it takes a lot of time. It's very hard to use it. Rather than using the available extension, people prefer to go back to Anaplan again.

Plastic dashboards were a little bit hard to create, however, it's my understanding that it's a bit better now.

For how long have I used the solution?

I've been using the solution for more than two years at this point. 

What do I think about the stability of the solution?

The solution is stable. I've never faced any issue where it had downtime or anything. It has never failed, at least for me.

What do I think about the scalability of the solution?

The solution is very scalable. In previous projects, there were some changes that the business wanted to make, however, they were not able to do it in SAP or Cisco systems. They used append models to do those changes and send them back to SAP.

Considering the previous project, there were almost 300 to 400 users. There are finance project managers across the zones or the CapEx and OpEx controllers.

Our latest client does plan to increase usage. They've already forgotten all about trying to make Excel reporting work.

How are customer service and technical support?

Technical support is very good. I have also worked on SAP previously, and, if I had to compare SAP support and Anaplan support, Anaplan support is quite responsive. We're very satisfied with them overall. 

Which solution did I use previously and why did I switch?

I didn't use business performance management, however, I do use SAP, IBP, and APO. These are mainly ERP-related Software solutions.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple and straightforward. 

Generally, the deployment takes four to five months to complete at least the basic agenda. Later you can keep on adding the functionalities once the users start filling the Anaplan, they go ahead and ask for more requirements.

The four to five-month deployment includes, for example, the process of customization and testing.

What about the implementation team?

We did not use an integrator. I'm in consulting, so we get the projects for the deployment.

What's my experience with pricing, setup cost, and licensing?

I don't know anything about the cost or the licensing. It's not an aspect of the solution I work on.

What other advice do I have?

We have partners and we do the implementation for clients. 

I am using a SaaS version of the solution.

Generally, people rush to design the scope and just start building. I would say that new users should focus first on designing the process and scope. Once that is finalized, then move into the model building rather than pushing everything in one go.

During our training in Anaplan, there was one quote saying, "almost everything can be built in Anaplan". There were scenarios where I thought, okay fine, Anaplan can't build this logic, and yet, after a point, we were able to build that logic. It's pretty scalable.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Anaplan Consultant at a tech services company with 11-50 employees
Real User
Provides beneficial forecast models, good dashboards, and highly stable
Pros and Cons
  • "Anaplan provides 130 GB of cloud storage for organizations to use as part of their license."
  • "The solution can improve by providing an easier form of integration to different platforms, such as receiving data from different Salesforce. There is a process to do it through the use of some APIs but it could be made much easier. This would be a large help to us."

What is our primary use case?

Anaplan can be used for many types of planning, such as finance, supply chain, sales, and workforce.

How has it helped my organization?

My organization has benefited from the solution providing us with very good forecasting models. Additionally, there is a tool where users can go through different dashboards,  a feature called Dimension where you can use multiple dimensions, and the granularity is very good for us.

What is most valuable?

Anaplan provides 130 GB of cloud storage for organizations to use as part of their license. 

It is easier to implement for the developer teams and client users who are using it. For example, if a client is using thousands of Excel documents, it becomes very easy for Anaplan to do all of the calculations and move things around inside.

The flexibility is very good, it is easy to make new changes to the deployments.

What needs improvement?

The solution can improve by providing an easier form of integration to different platforms, such as receiving data from different Salesforce. There is a process to do it through the use of APIs but it could be made much easier. This would be a large help to us.

For how long have I used the solution?

I have been using Anaplan for approximately three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Anaplan has been scalable, there are a least 40 domains where this solution can be used, such as OPEX and financial planning

In my organization, we have approximately 10 clients using this solution.

We are extensively using this solution in the project we are currently involved in.

How are customer service and support?

We provide the implementation and the after the support of the solution.

How was the initial setup?

The installation is not difficult but I would put it in the easy to medium level of difficulty.

What about the implementation team?

The amount of technical staff required for the implementation and maintenance completely depends on the requirements of clients. There is some flexibility that comes after the first deployment, we can do enhancement for the same deployment instead of creating a new one.

We follow the Sprint method of implementation and it can take approximately two weeks. However, as previously mentioned the time is dependant on the client's requirements. For example, we are doing an update to enhance a previous implementation that will take approximately two months.

What was our ROI?

We are not the end-user to know if the clients are receiving a return on investment. However, I would conclude they have been receiving a good return on their investment because we are having an increasing number of clients and we are doing enhancements to previous deployments.

What other advice do I have?

I would strongly recommend this solution to others.

I rate Anaplan an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Anaplan Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Anaplan Report and get advice and tips from experienced pros sharing their opinions.