The solution is easy to use. The user interface is also easy to use. The documentation provided by the product is good.
Security Consultant at a tech vendor with 11-50 employees
A stable and easy-to-use solution with an excellent user interface and documentation
Pros and Cons
- "The solution is easy to use."
- "The support got worse after NETSCOUT acquired Arbor."
What is most valuable?
What needs improvement?
The support got worse after NETSCOUT acquired Arbor.
For how long have I used the solution?
I have been using the solution for about seven to eight years.
What do I think about the stability of the solution?
The tool is quite stable. Our customers have used the tool for three to five years without rebooting.
Buyer's Guide
Arbor DDoS
April 2025

Learn what your peers think about Arbor DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
845,564 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Most of our customers are enterprise businesses.
How are customer service and support?
Earlier, the support was great. Now, the support team provides delayed responses.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on the number of servers or machines we need to protect. In most cases, the product can be deployed in one day.
What's my experience with pricing, setup cost, and licensing?
The product must improve its price. Our customers always complain about the price of the product. Most products are expensive in Taiwan. The product might be cheaper in other countries. However, I am not sure.
What other advice do I have?
I do not expand the product. The products are usually standalone products. People should use the product. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

Information Security Officer at a comms service provider
Arbor has the ability to learn and self-create the appropriate profile for each customer. This ensures that false positives are kept to a minimum.
Pros and Cons
- "Arbor has the ability to learn and self-create the appropriate profile for each customer."
- "A small improvement could be a better reporting system."
What is most valuable?
Arbor has the ability to learn and self-create the appropriate profile for each customer. This ensures that false positives are kept to a minimum.
How has it helped my organization?
It provides a much more efficient protection of our customers.
What needs improvement?
A small improvement could be a better reporting system.
For how long have I used the solution?
I've used this solution for two years.
What do I think about the stability of the solution?
No. Since day one, the product works without any issues.
What do I think about the scalability of the solution?
I didn't encounter issues with scalability.
How are customer service and technical support?
Very Good. The technical support team was there each time we needed them, offering valuable help and advice.
Which solution did I use previously and why did I switch?
I did not use a different solution prior to Arbor DDoS.
How was the initial setup?
No, the initial setup was easy. The excellent interface makes it easy to configure.
What about the implementation team?
Check if you can combine the product’s Cloud Signaling capabilities with your upstream provider. This will enhance your DDOS protection even further
What's my experience with pricing, setup cost, and licensing?
Start with a small license. Measure your bandwidth requirements.
Which other solutions did I evaluate?
Yes. Checkpoint.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Arbor DDoS
April 2025

Learn what your peers think about Arbor DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
845,564 professionals have used our research since 2012.
Security Consultant at a tech services company with 11-50 employees
Provides easy management, high visibility, and quick response capabilities
Pros and Cons
- "With real-time packet capture features, you can easily and quickly response."
- "Arbor Pravail APS devices do not sync features or config the backup enough. This needs to be improved."
What is our primary use case?
Arbor Pravail APS devices are using for protecting availability of services. DDOS, rating, and behavior analyses are the base of this product.
How has it helped my organization?
Arbor Pravail APS devices provides easy management, high visibility, and quick response capabilities. Therefore, we can quickly complete the POV PoC demo process.
What is most valuable?
Arbor Pravail APS products provide high visibility. With real-time packet capture features, you can easily and quickly response.
What needs improvement?
Arbor Pravail APS devices do not sync features or config the backup enough. This needs to be improved.
For how long have I used the solution?
More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Value-added reseller

Buyer's Guide
Download our free Arbor DDoS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
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Buyer's Guide
Download our free Arbor DDoS Report and get advice and tips from experienced pros
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