What is our primary use case?
We have been using Armis Centrix for OT/IoT Security for approximately eight to nine months now.
We use Armis Centrix for OT/IoT Security for our clientele, with some requiring their own security setup. Depending upon the requirement, we configure security essential policies accordingly.
For Armis Centrix for OT/IoT Security, we first create their own organizational account and then manage some of their assets. One client required the solution on their platform, so we installed Armis on their network and configured some of their devices with Armis to ensure that the devices were registered. Once that was done, they were able to check for any vulnerabilities or any potential penetration attempts from those devices.
What is most valuable?
I think the best feature of Armis Centrix for OT/IoT Security is that it ensures only the authorized devices and users are authorized to prevent any potential breaches. I think that clear definition is very essential for a lot of networks because it helps us understand who should be there and who shouldn't be.
For our clientele, we were able to discover a lot of unauthorized devices that were on their network. This first of all helped them remove a lot of potential security breaches and cleared the bandwidth of the network as well. I think this has been one of the biggest cases that we have found. For most of the clients where we have deployed it, this has always been a common occurrence because a lot of people enter the network and then you don't know who is there, who has the access, and so on. I think this is the very reason I said what I said earlier.
What needs improvement?
I think Armis Centrix for OT/IoT Security already has an active AI agent in there, but if the AI agent could be more diverse to help non-technical users handle their own interfaces or educate them simultaneously in a better way, I think that would really improve Armis Centrix for OT/IoT Security.
For how long have I used the solution?
I have been working with it for one year.
What do I think about the stability of the solution?
I think Armis Centrix for OT/IoT Security has extensive documentation, so we did not encounter any challenges. The same applies to our client, who was also able to use it very smoothly. I do appreciate such a product because I believe it really organizes all the solutions in one dashboard, and it is very easy to use.
What do I think about the scalability of the solution?
I think the scalability of Armis Centrix for OT/IoT Security is quite nice. If we are managing a single location, then it is quite nice. I'm not exactly sure how scalable it is if you're managing multiple locations, but I think it still has some potential for improvement for multiple locations. In terms of a single network or single location, it is pretty fine.
How are customer service and support?
It is very good. I think we are promptly helped by the customer service team.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Most of my clients used to be oblivious to cybersecurity concerns until they got attacked. That is why we investigated and started by offering them the Armis Centrix for OT/IoT Security solution, which made them quite secure.
We did have some other options such as Cloudflare, SentinelOne, and Varonis, but out of all the options, the choice between Armis Centrix for OT/IoT Security was based on pricing, their requirements, or their personal preferences.
What was our ROI?
I'm not authorized to share specific numbers, but there was a significant improvement in terms of the client's feedback and their reviews of how their internal cybersecurity is being managed.
Which other solutions did I evaluate?
We did have some other options such as Cloudflare, SentinelOne, and Varonis, but out of all the options, the choice between Armis Centrix for OT/IoT Security was based on pricing, their requirements, or their personal preferences.
What other advice do I have?
I would rate Armis Centrix for OT/IoT Security an eight, which I think is a fair assessment based on its capabilities and ease of use. I would recommend it to others. It is a pretty good platform, and most of the time, all their requirements would meet what Armis Centrix for OT/IoT Security is providing, along with having excellent customer support.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?