No more typing reviews! Try our Samantha, our new voice AI agent.
Sahil Duggal - PeerSpot reviewer
Director at A2G Safety and Security Services Pvt limited
Reseller
Jun 21, 2023
Technically and performance-wise, a sound solution that needs to improve its support
Pros and Cons
  • "From the performance perspective, I'm happy with the solution. Also, from the technical side, it seems to be pretty good."
  • "Support is not good...The support can be improved, especially in India, since whenever I require support, it takes some time."

What is our primary use case?

The solution has many use cases, so we use it for warehouses, factories, and offices. Also, I've been using it in many different places.

What is most valuable?

Feature-wise, the solution's cloud is quite good despite being expensive.

What needs improvement?

The scalability can be improved.

The support can be improved, especially in India, since whenever I require support, it takes some time.

For how long have I used the solution?

I have been using Aruba Networks Wireless WAN for two to three years. I am a partner for the solution.

Buyer's Guide
Aruba Networks Wireless WAN
March 2026
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the scalability not more than seven to eight out of ten.

What do I think about the scalability of the solution?

As of now, I think my deployments are not too big, and it is a maximum of 50 to 60 to date. So, it seems to be okay. I rate the scalability not more than six to seven out of ten.

I mostly deal with medium-sized businesses.

How are customer service and support?

I rate the support not more than seven to eight out of ten. Support is not good.

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup an eight.

The time taken for the deployment is not much. So, it varies from site to site.

It may take not more than two to three days.

What's my experience with pricing, setup cost, and licensing?

On a scale f one to ten, where one point is cheap and ten is expensive, I rate the pricing as eight. Cloud licenses are quite expensive.

What other advice do I have?

From the performance perspective, I'm happy with the solution. Also, from the technical side, it seems to be pretty good.

Considering the market in India, there are a lot of other options from which others can buy other than Aruba.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
AmrIssa - PeerSpot reviewer
Chief Information Officer at Mobica Advanced
Real User
Top 5
Mar 6, 2024
Has an easy-to-understand interface and an efficient feature for the backup controller
Pros and Cons
  • "In the event of a controller appliance failure or downtime, the system seamlessly transitions control to any access point acting as a backup controller."
  • "We do not have direct access to Aruba’s Mesh portal."

What is our primary use case?

We use the product as a VPN device for connecting remote offices.

How has it helped my organization?

The product has brought significant benefits to our organization. In the event of a controller appliance failure or downtime, the system seamlessly transitions control to any access point acting as a backup controller.

What is most valuable?

The platform’s most valuable feature is stability.

What needs improvement?

We do not have direct access to Aruba’s Mesh portal. We have to establish the connection through VMware for the same. They could improve this particular area.

For how long have I used the solution?

We have been using Aruba Networks Wireless WAN for ten years.

What do I think about the scalability of the solution?

The platform is easy to scale. The scalability process involves adding licenses, particularly for Xfinity. We can extend the connection to the last point without any errors.

Which solution did I use previously and why did I switch?

We have used Cisco before.

How was the initial setup?

The product installation is not complicated. It takes around two hours to complete the process, including configuring critical security features and upgrading appliances for backup purposes.

What other advice do I have?

The most impactful feature for enhancing network reliability in Aruba Networks Wireless WAN is its exceptional throughput capability, reaching up to 1.3 gigabits per second.

It has an easy-to-understand interface compared to other products. It offers many features for seamless configuration and backup processes.

I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Networks Wireless WAN
March 2026
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
Aditya Buditama - PeerSpot reviewer
System Engineer - Network at PT.Helios Informatika Nusantara
Real User
Oct 9, 2023
A stable tool that ensures there are no issues with the performance or the connection offered to users
Pros and Cons
  • "The initial setup of Aruba Networks Wireless WAN can be done quickly, and everything functions smoothly."
  • "Sometimes, the configuration part of Aruba Networks Wireless WAN can be complex, and if you fail to understand the product at once, you may not even know about some features that you can apply to your network, and they may go unused."

What is our primary use case?

In terms of performance, I don't have any issue with Aruba Networks Wireless WAN.

What is most valuable?

My company wants to use Aruba's SASE solution since we want to move everything into the cloud, and we believe that ArubaOS 10 could also be a part of the process. In general, it is about the roadmap the company wants to follow and not what I want personally.

What needs improvement?

Sometimes, the configuration part of Aruba Networks Wireless WAN can be complex, and if you fail to understand the product at once, you may not even know about some features that you can apply to your network, and they may go unused. The guidance part of the solution is not clear.

I believe that Aruba has released a new OS called ArubaOS 10. The guidance part of the product regarding what makes it different from others and what its benefits are for users are areas that are not really clear.

For how long have I used the solution?

I have been using Aruba Networks Wireless WAN for three years. My company has a partnership with Aruba.

What do I think about the stability of the solution?

It is a stable solution.

There are no issues with the performance or the connection offered by the product. Sometimes, when in our company, we want to trade it with the new access points and use Aruba's RMA process, we have seen the process could be completed in just a day, but there have been occasions where it could take, like, three or four days, meaning there are inconsistencies like that in Aruba's RMA process.

Considering no issues, I believe the product's stability is a nine out of ten.

What do I think about the scalability of the solution?

I don't really have an issue regarding the product's scalability. I rate the product's scalability a seven or eight out of ten.

Around 400 to 500 people in my company use the solution.

How are customer service and support?

Sometimes, the management of the escalation process by the solution's technical support team is too slow. With the highest level of engineering of the product, sometimes, the purpose of the solution is not really relevant to our networks, making it a solution that we can apply to our network at the end of the day. Sometimes, there is some issue that doesn't really get resolved by the technical team, and my company just tolerates it.

I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company has past experience with Cisco. My company switched from Cisco to Aruba because, at times, if you try to upgrade it using Wi-Fi 6, you would realize that Cisco doesn't support Wi-Fi 6.

How was the initial setup?

The initial setup of Aruba Networks Wireless WAN can be done quickly, and everything functions smoothly.

The solution is deployed on an on-premises model.

The product's deployment phase was completed in about three to four weeks.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price an eight on a scale of one to ten, where one is the lowest ,and ten is the highest.

Which other solutions did I evaluate?

Cisco, Huawei, and Ruckus were the solutions my company considered during the evaluation phase, but we chose Aruba since it was more cost-friendly than the others.

What other advice do I have?

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Consultant and technical support at joudeh center for computer and modern software
Real User
Oct 5, 2023
A reliable option for small and medium-sized businesses, offering reliability and concurrency
Pros and Cons
  • "The product gives good stability and concurrency."
  • "It would be better for customers if Aruba provided more license options, like 5-year licenses"

What is our primary use case?

We provide this solution for small and medium-sized businesses.

What is most valuable?

The product gives good stability and concurrency.

What needs improvement?

The product sometimes hangs during rush hour. For example, if concurrency is 500, it might hang once every 100 times. Similarly, the product is not stackable each time. There's no special box for clustering, while other vendors have that. Clustering can virtually utilize all the switches as one switch, giving customers more scalability.

Finally, it would be better for customers if Aruba provided more license options, like 5-year licenses, for example, and at a lower price. Customers don't like to pay from time to time for service for the product.

For how long have I used the solution?

I've been providing this product for three years.

What do I think about the stability of the solution?

Aruba's stability is very good. I rate it a nine out of ten.

What do I think about the scalability of the solution?

I rate Aruba's scalability an eight out of ten.

How are customer service and support?

The warranty is important for us and the replacement time is good.

How was the initial setup?

Because of its GUI, the setup is straightforward. When deploying the product, we must choose the models and do some small design work. For example, if the customer needs 50 to 100 users on the network, I would tell them what Aruba can do. I would also tell them next year what changes might be there, so I give them a few extra products to see if one might be better and recommend one.

Around three to five staff members are enough to maintain the solution. I remotely maintain the product for many of my customers.

What's my experience with pricing, setup cost, and licensing?

The product's price is within range since it has a lower price. It's good for small businesses. Some of our products come with a three-year license.

What other advice do I have?

We usually need some sessions for HPE products. When designing it for the customer, I could guarantee their system would not be down 99% of the time. I could also give them some advantages about why I use HP instead of Cisco, Fortinet, or Juniper, and some comparisons to clarify that. But if I give the customer some time for testing, it gives them confidence that I can test and ensure that this product is good.

I rate the product an eight out of ten since the product is from HPE, and they've used telecom before, so it is competitive. Anyone can use the solution without any problems. Likewise, the price and the service are very good.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vivek Makhijani - PeerSpot reviewer
Director at JEDI SERVICES PRIVATE LIMITED
Real User
Jul 10, 2023
A very stable, secure, and reliable solution with regular updates
Pros and Cons
  • "Aruba is a very stable system."
  • "The price for the license could be a bit improved since it is the only area with an issue."

What is most valuable?

Aruba Networks Wireless WAN is very stable and reliable. In the solution, the first part is obviously its security part because security is what is concerning in any Wi-Fi situation. In the aforementioned scenario, Aruba Wi-Fi solutions are very secure. They have some Triple DES or whatever security standards are there. So, corporate people are comfortable using Aruba Wi-Fi, especially in any enterprise or SMB segment.


What needs improvement?

The price for the license could be a bit improved since it is the only area with an issue.

For how long have I used the solution?

I have experience using Aruba Networks Wireless WAN for years. I used to supply Aruba even before HP acquired Aruba. So, I used to supply it from eight to ten years ago.

What do I think about the stability of the solution?

Aruba is a very stable system.

Most of the enterprise customers, big names, buy it without giving any second thoughts.

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I'm not aware of its scalability, but I have seen that a big complex, maybe a 14 to 15-story or 20-story building, can be covered up. Many hotels are covering it up. Also, they have around 10,000 users. Aruba Wi-Fi is very good.

Though not all are my customers, I am aware that many of the big hotels, like Marriot, work using Aruba. Few of the five-star hotels in and around Bombay.

Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

Though I am not aware of the customer support, I am assuming it will be as per HP standards, which is quite good.

How was the initial setup?

The initial setup of the solution is simple, and the setup is as per industry standards. Hence, everybody has to follow the setup phase.

Regarding the time needed for deployment, the survey takes time, first of all. Then, you have to set up the Wi-Fi. Actually, if you talk about the installation part, installation takes time because different rooms and false ceilings are there, and so the installation of Wi-Fi takes time. Once the installation is done, the setting up of the Wi-Fi takes maybe a couple of hours. In short, the installation takes more time since it's more on the infrastructure side.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

Aruba has an annual subscription, and they have three years and five years costs. People generally take the three years' cost. It has to be taken because, basically, licenses are needed more from the security perspective, nothing else.

It is expensive, but it is also very competitive. So I wouldn't say it is very high on the price. It can compete with many, many local players as well as equivalent players.

I rate the pricing a seven or eight on a scale of one to ten, where ten is the highest and one is the cheapest.

What other advice do I have?

Aruba has a very good reputation. Aruba products are very stable, and they give regular updates. Whatever Aruba has mentioned in their literature, regarding their bandwidth, etcetera, is correct. One can rely on what they write in their literature.

I would definitely recommend the solution to those planning to use it. In the Wi-Fi space, Aruba is an extremely good product.

For Aruba's software and hardware, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Amos Chang - PeerSpot reviewer
Project Manager at RIGHTINFO INTERNATIONAL INC.
Real User
Jun 26, 2023
Easy installation process and competitive pricing model
Pros and Cons
  • "The installation process was easy."
  • "The only issues are the configuration problems that impact the stability of the solution."

What is our primary use case?

We are a system integrator, and we provide solutions to our customers. Aruba Networks Wireless WAN is a solution that we offer to our customers. It provides wireless connectivity and has several features.

The main reasons our clients choose Aruba Networks are its strong server performance and competitive pricing. Additionally, Aruba's customer support is prompt and helpful. These are the main factors that influence our choice of Aruba Networks.

How has it helped my organization?

Aruba makes quite a lot of business for my company and its stability is quite good. There is no need to constantly maintain/support our customers.

What is most valuable?

The site survey tool is fantastic and saved us a lot of time in the early stage.

What needs improvement?

Configuration User Interface could be enhanced further to easy to understand what kind of effects will be.

For how long have I used the solution?

We have been working with Aruba Networks for more than ten years.

What do I think about the stability of the solution?

Generally, there aren't many problems with stability. It was good. Sometimes there could be configuration issues caused by users when they try to update or check the system.

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. Most of our clients are small to medium-sized businesses, and all are satisfied its scalability if they need to upgrade.

How are customer service and support?

Aruba's customer support is prompt and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Fortinet and switched because our customer decided to use their solution.

How was the initial setup?

The installation process was easy. Our engineers have extensive experience with Aruba Networks, so they are familiar with it and can handle any installation requirements.

Moreover, only two people are required for the maintenance of this solution. 

What about the implementation team?

The deployment process depends on the customer's requirements. So, the deployment time may vary. Generally, the deployment process might take several days. Two people were enough for the deployment. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing model a three out of ten, with one being very cheap and ten being very expensive. We got a yearly license. 

The additional costs depend on the specific case and situation. There might be different costs.

Which other solutions did I evaluate?

We evaluated solutions from Cisco, Extreme, and Fortinet.

What other advice do I have?

I would definitely recommend it.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Jolito Rosina - PeerSpot reviewer
NOC-Voice Engineer at Gur Lavi Corp.
Reseller
Feb 26, 2023
Easy to use with good scalability and compatibility with Huawei access controllers
Pros and Cons
  • "The solution is easy to use."
  • "The customization options could be improved."

What is our primary use case?

Our company uses the solution to create networks for customers. We have more than 100 users across project management and service delivery. 

What is most valuable?

The solution is easy to use.

The solution provides good compatibility with Huawei access controllers. 

What needs improvement?

The customization options could be improved.

The pricing could be a bit lower. 

There are some minor bugs or errors when using the Huawei access controller. 

The solution should offer a laboratory view for emulations and simulations like Cisco or Huawei.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable so stability is rated an eight out of ten. 

What do I think about the scalability of the solution?

The solution is very scalable compared to Cisco. Scalability is rated a seven out of ten. 

How are customer service and support?

We rely on documentation so do not need technical support. 

Which solution did I use previously and why did I switch?

We previously used Huawei AP but had some issues and budgetary concerns. 

How was the initial setup?

The setup is not difficult. Installation time depends on the number of devices but generally takes two or three hours. 

What about the implementation team?

We implement the solution for customers. They have the POI to provide ongoing support to employees. 

What other advice do I have?

I recommend the solution and generally rate it a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Aneesh K - PeerSpot reviewer
IT Solution Analyst II at a manufacturing company with 10,001+ employees
Real User
Top 5
Sep 7, 2022
Management is centralized, so it's easier to manage over other solutions, but it becomes buggy after updates, and its support team is slow in resolving issues
Pros and Cons
  • "The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good."
  • "The most valuable feature of Aruba Networks Wireless WAN is centralized management, as it has features like other solutions but is easier to manage, and it also has a tax asset benefit which is good."
  • "What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well."
  • "What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues."

What is our primary use case?

We mainly use Aruba Networks Wireless WAN for our corporate wireless access for corporate mobiles, corporate laptops, and guest wireless access. We also use the product because of its tax asset.

What is most valuable?

The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good.

What needs improvement?

What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well.

For how long have I used the solution?

I have one year experience with Aruba Networks Wireless WAN.

What do I think about the stability of the solution?

Aruba Networks Wireless WAN is a stable solution, but whenever there's an update, many bugs and open issues arise, but as a product, it's stable.

What do I think about the scalability of the solution?

Aruba Networks Wireless WAN has some scalability issues with the on-premises model. My team may have to explore its cloud model.

How are customer service and support?

The technical support for Aruba Networks Wireless WAN needs improvement because it takes longer for the team to resolve bugs and issues.

How was the initial setup?

It's been a long time since Aruba Networks Wireless WAN was set up in my company, so I can't remember if there was any complication involved, but the deployment model was straightforward, and there wasn't that much complication. Even a new addition to Aruba Networks Wireless WAN was straightforward. Deployment took no longer than two hours.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing cost or pricing for Aruba Networks Wireless WAN.

Which other solutions did I evaluate?

Aruba Networks Wireless WAN has been in the company when I joined, so I'm unaware of other solutions evaluated it.

What other advice do I have?

More than ten thousand people, particularly enterprise users, use Aruba Networks Wireless WAN.

Two to three people handle the deployment and maintenance of Aruba Networks Wireless WAN.

What I'd say to others looking into implementing Aruba Networks Wireless WAN is that it has scalability issues and its support needs improvement. It has many open bugs that could stop you from moving forward.

I'm rating Aruba Networks Wireless WAN seven out of ten.

My company has a partnership with Aruba, but it's not a reseller.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user