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PeerSpot user
Digital VP, Associate Principal at a consultancy with 10,001+ employees
Real User
Sep 12, 2016
In addition to 30 or so out-of-the-box providers, it allows custom social connections.
Pros and Cons
  • "Auth0 supports over 30 social logins with support for the major ones such as Facebook, Twitter and Google, and also allows custom social connections through their extensions framework, which provides a great amount of flexibility to solution architects."
  • "Auth0 support engineer could have been more descriptive on the infra needs for the on-premise installation."

What is most valuable?

Social media integration: Auth0 supports over 30 social logins with support for the major ones such as Facebook, Twitter and Google. Besides the 30 or so out-of-the-box providers, Auth0 also allows custom social connections through their extensions framework. This to me provides a great amount of flexibility to solution architects.

Ready-to-use modern APIs using JSON/RESTfull

LDAP integration

How has it helped my organization?

It enables the concept of identity management.

What needs improvement?

The feature improvement I would like to see in Auth0 is around authorization. They can borrow Stormpath's (their primary competitor) notion of groups and organizations built-in on their API. Currently Auth0 takes a different approach, i.e., it uses rules to store authorization-related info on the metadata.

For how long have I used the solution?

I have used it for nine months.

Buyer's Guide
Auth0 Platform
October 2026
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What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I did encounter a scalability issue. Auth0 support engineer could have been more descriptive on the infra needs for the on-premise installation. The solution had only one MongoDB instance, which became a single point of failure. Once we hit the bottleneck, the Auth0 team was prompt enough to set up a master-slave structure to fix the issue. They could have thought about it up front.

How are customer service and support?

Level of technical support - 7/10. They keep changing the support engineers (shared resource pool). Every time a new engineer comes, we have to give him/her the complete background before he/she becomes productive.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

It is very easy to use the public cloud instance.

Which other solutions did I evaluate?

Before choosing this product, I also evaluated Stormpath.

What other advice do I have?

Be specific about the number of users, number of transactions, and the amount of data to be transferred.

Share your user journey with Auth0 up front. Jointly problem-solve on how best to minimize the number of API calls to Auth0.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Auth0 Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Auth0 Platform Report and get advice and tips from experienced pros sharing their opinions.