We use Direct Connect to connect our cloud to on-premises data centers. We also used to use it for connecting multiple clouds together, but we don't use it for that anymore.
Multicloud Network Architect (Azure, AWS, GCP) at a pharma/biotech company with 501-1,000 employees
Seamless connection with enhanced availability and connection quality
Pros and Cons
- "Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
- "I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
What is our primary use case?
How has it helped my organization?
The general benefits of the cloud, such as being a managed service with relatively low maintenance, high availability, and scalability, help us in our operations. Direct Connect provides better connection quality and link diversification for high availability.
What is most valuable?
The general benefits of a managed service include low maintenance, high availability, and scalability as required.
Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities.
What needs improvement?
I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows.
Buyer's Guide
Enterprise Infrastructure VPN
January 2026
Find out what your peers are saying about Amazon Web Services (AWS), Palo Alto Networks, Lumen Technologies and others in Enterprise Infrastructure VPN. Updated: January 2026.
881,114 professionals have used our research since 2012.
For how long have I used the solution?
I have worked with the direct link for three years in different positions and companies.
What do I think about the stability of the solution?
There haven't been any issues with Direct Connect, and it's highly available.
What do I think about the scalability of the solution?
Direct Connect is scalable for our needs, although we are not heavily invested in AWS.
How are customer service and support?
We haven't had issues with Direct Connect that required escalation to technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Direct Connect, I worked with ExpressRoute in Azure for similar purposes and they work equally well.
How was the initial setup?
If you are somewhat familiar with Direct Connect, the initial setup is not really too complex. It is a set-and-forget solution.
What about the implementation team?
It always comes down to expertise. Networking and cloud knowledge are required, and for us, we have the right people to manage it.
What was our ROI?
Not really. Direct Connect is a requirement rather than a solution that provides specific savings.
What's my experience with pricing, setup cost, and licensing?
The cost is in line with what other cloud providers offer. As a customer, you always want something to be cheaper, but it aligns with industry standards.
Which other solutions did I evaluate?
We use ExpressRoute in Azure and have used similar solutions in other clouds.
What other advice do I have?
I would recommend the service, but it isn't always the right solution for every problem.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at a tech services company with 51-200 employees
Used to create a virtual interface and provides an encrypted connection over the internet
Pros and Cons
- "AWS Direct Connect provides a secure and encrypted connection over the internet."
- "It would be good if we could connect AWS Direct Connect from different networks."
What is our primary use case?
We use AWS Direct Connect to create a virtual interface, configure AWS resources, test connectivity, and security.
What is most valuable?
AWS Direct Connect provides a secure and encrypted connection over the internet. The solution allows users to access resources, share data, and communicate privately across a public network.
What needs improvement?
It would be good if we could connect AWS Direct Connect from different networks.
For how long have I used the solution?
I have been using AWS Direct Connect for three years.
What do I think about the scalability of the solution?
Around three to four users are working with the solution in our organization.
How was the initial setup?
The solution’s initial setup is easy.
What other advice do I have?
Sometimes, we face problems in creating a setup or installing AWS Direct Connect. We select a Direct Connect gateway, then create a Direct Connect gateway, then attach the gateway with the VPC, and create a customer gateway. Sometimes, it creates an issue, but we completely create and install the solution.
I would recommend the solution to other users. AWS Direct Connect provides a dedicated physical network connection. After establishing a physical connection, we can create a virtual interface to connect to our virtual private cloud in AWS. We provide private network connectivity for accessing resources within our VPC.
We can configure the solution to create a hybrid network that combines the private connectivity of AWS Direct Connect with the flexibility of a VPN connection. It is useful where redundancy and failover are critical.
Overall, I rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
Buyer's Guide
Enterprise Infrastructure VPN
January 2026
Find out what your peers are saying about Amazon Web Services (AWS), Palo Alto Networks, Lumen Technologies and others in Enterprise Infrastructure VPN. Updated: January 2026.
881,114 professionals have used our research since 2012.
Senior System Engineer at a tech services company with 501-1,000 employees
Highly secure and easy to transfer storage solution
Pros and Cons
- "AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
- "It can be difficult to configure compared to cloud-based GUIs."
What is our primary use case?
We use it for migration only, specifically to transfer storage from our normal data center to AWS for migration purposes.
What is most valuable?
AWS Direct Connect is highly secure and much faster compared to normal network infrastructure. It can be difficult to configure compared to cloud-based GUIs, but that's also the main advantage of using it.
What needs improvement?
It would be better if the setup and configuration of credentials were easier.
For how long have I used the solution?
We are using Amazon S3 buckets for storage and the software UCS 3 bucket and Cloud Network Director. We have also been using AWS Direct Connect for the past year.
What do I think about the stability of the solution?
It is a stable solution. 15 members are using it for migration purposes. We use the data connector for migration and direct connector setup for networking.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
Initially, it was difficult for us as we not only wanted to use Direct Connect but also link it with our existing data center. So we faced difficulties at the architectural level. We even had difficulties configuring security policies and credentials such as user ID and password. It took almost five to six months to completely setup the solution.
What other advice do I have?
I would recommend it because it is secure and faster compared to conventional networking. Moreover, it's designed primarily for migration purposes.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Enterprise Infrastructure VPN Report and find out what your peers are saying about Amazon Web Services (AWS), Palo Alto Networks, Lumen Technologies, and more!
Updated: January 2026
Product Categories
Enterprise Infrastructure VPNPopular Comparisons
Prisma Access by Palo Alto Networks
Fortinet FortiClient
Cisco Secure Client (including AnyConnect)
Tailscale
Ivanti Connect Secure
Microsoft Azure VPN Gateway
SonicWall Netextender
Sangfor SSL VPN
SonicWall Connect Tunnel
AWS PrivateLink
IBM Secure Gateway Service
Lumen MPLS IP VPN
Buyer's Guide
Download our free Enterprise Infrastructure VPN Report and find out what your peers are saying about Amazon Web Services (AWS), Palo Alto Networks, Lumen Technologies, and more!
Quick Links
Learn More: Questions:
- How does AWS Direct Connect compare with PrivateLink?
- What is the difference between "data protection in transit" vs "data protection at rest"?
- What are the best practices to prevent a Brute Force attack via remote access?
- Looking for a piece of advice and tips on the deployment of VPN concentrators for SD-WAN tunnels?
- When evaluating Enterprise Infrastructure VPN, what aspect do you think is the most important to look for?
- How does remote work influence DevOps?
- What tools do you use to make a remote work more efficient?
- What are your recommended best practices and tools to prevent cloud jacking in your organization?
- What enterprise infrastructure VPN solution do you use?
- Why is an enterprise infrastructure VPN solution important?














