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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of March 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.8%, down from 1.9% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.2%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.2%
AWS Direct Connect1.8%
Other92.0%
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer2231871 - PeerSpot reviewer
Product Manager at a comms service provider with 201-500 employees
Offers secure high-bandwidth connectivity without internet-related risks
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The customer, from the customer side to AWS, receives an ethernet point-to-point connection, and that is it. The interface and everything along with the communication with AWS, the customer has to do by themselves to build the routes and everything. The connection speed that our clients are using ranges from 100 megabits up to 10 gigabits. The main concern is the port costs. Clients do not report technical problems, so it is mainly always an issue of money. The solution is nice, but sometimes they avoid it because the port costs are high. This is not a problem AWS has exclusively; Azure has the same costs, and these port costs are quite expensive. I would rate this review as an 8 out of 10.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Direct Connect is its low latency to the users."
"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"It is a highly scalable solution."
"The platform's most valuable feature for us is its robust network performance."
"AWS VPN is cost-effective and affordable; it has the security regulation with 3DES protocol, and they have the security protocol required to encrypt the information in the link."
"Overall, I rate the solution ten out of ten."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"It shows the alerts in real-time, and we are pretty happy with the service it offers."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"The valuable features are that it is easy to use, easy to integrate, and is stable; it's scalable as well."
"Customers are quite happy with Prisma Access by Palo Alto Networks because there is less spending on technologies."
"Overall, it's a great solution that works quite well."
 

Cons

"It can be difficult to configure compared to cloud-based GUIs."
"It would be good if we could connect AWS Direct Connect from different networks."
"It is complicated to do additional BGP configuration for the product."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"AWS Direct Connect is straightforward and performs well for me."
"Having more locations could improve the convenience of using the service."
"Its terminologies are challenging to interpret."
"There is no room for improvement in Direct Connect right now."
"The tools' scalability is subject to some limitations when done on-premise due to the need for additional licenses. However, in other scenarios, increasing scalability involves expanding infrastructure to accommodate more third-party VPN access. It is scalable as long as you pay the money. Also, it needs to improve security."
"The pricing for this solution is on the higher end. Our customer felt that the solution was a bit overpriced but they had nothing that offered them better protection."
"The frequency of updates could be reduced."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
"Sometimes a third-party outage could impact the whole operability."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"Lacks a hybrid model which has API plus in-line security."
 

Pricing and Cost Advice

"It is an expensive solution."
"It has reasonable pricing in terms of the features offered."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"Prisma Access is a little bit expensive."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Healthcare Company
10%
University
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with AWS Direct Connect?
One area that needs improvement is the cost of the ports, which is a concern as these charges are quite high. It is primarily a budget issue because while the solution is effective, the port costs ...
What is your primary use case for AWS Direct Connect?
Our customers primarily use AWS Direct Connect for hybrid cloud solutions. They have parts of their equipment in their on-premise data center, while also using AWS infrastructure for backups, datab...
What advice do you have for others considering AWS Direct Connect?
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The c...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.