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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.9%, down from 1.9% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 5.8%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks5.8%
AWS Direct Connect1.9%
Other92.3%
Enterprise Infrastructure VPN
 

Featured Reviews

HS
Business Analyst & Agile Strategist at Charles Schwab
enables seamless hybrid cloud connectivity and ensures secure, low-latency data transfers with robust security features
AWS Direct Connect is very useful for transferring data between on-premise and cloud servers quickly, with minimal latency issues. It is cost-effective for large data transfers and offers excellent network performance, even with low internet quality. Its security features are critical, especially for industries like healthcare and finance, providing secure data transfer without breaches. It supports multi-account and multi-tenant environments, allowing centralized management with a single connectivity.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"The most valuable feature of Direct Connect is its low latency to the users."
"The platform's most valuable feature for us is its robust network performance."
"Overall, I rate the solution ten out of ten."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The performance is good."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"Customers are quite happy with Prisma Access by Palo Alto Networks because there is less spending on technologies."
 

Cons

"It is complicated to do additional BGP configuration for the product."
"It would be good if we could connect AWS Direct Connect from different networks."
"AWS Direct Connect is straightforward and performs well for me."
"Its terminologies are challenging to interpret."
"There is no room for improvement in Direct Connect right now."
"It can be difficult to configure compared to cloud-based GUIs."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"The platform's stability needs improvement."
"The product's current price is an area of shortcoming where improvements are required."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"My clients are not satisfied with the technical support from Palo Alto Networks."
"Sometimes a third-party outage could impact the whole operability."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"There can be some latency issues with the solution that should be improved."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
 

Pricing and Cost Advice

"It is an expensive solution."
"It has reasonable pricing in terms of the features offered."
"Compared to other products, the price is slightly high."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"Prisma Access is a little bit expensive."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"It's pricey, it's not cheap. But you get what you pay for."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
University
7%
Financial Services Firm
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
We encountered issues with the connection. The VPN was not connecting on multiple occasions.
What is your primary use case for AWS Direct Connect?
I'm not an end user of any of those SAP products. I wanted to have a comparison between different solutions for process mining and process modeling, but I'm not an end user of any. I have Microsoft...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.