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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
13th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of February 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.8%, down from 1.9% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.0%
AWS Direct Connect1.8%
Other92.2%
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer2231871 - PeerSpot reviewer
Product Manager at a comms service provider with 201-500 employees
Offers secure high-bandwidth connectivity without internet-related risks
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The customer, from the customer side to AWS, receives an ethernet point-to-point connection, and that is it. The interface and everything along with the communication with AWS, the customer has to do by themselves to build the routes and everything. The connection speed that our clients are using ranges from 100 megabits up to 10 gigabits. The main concern is the port costs. Clients do not report technical problems, so it is mainly always an issue of money. The solution is nice, but sometimes they avoid it because the port costs are high. This is not a problem AWS has exclusively; Azure has the same costs, and these port costs are quite expensive. I would rate this review as an 8 out of 10.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"The platform's most valuable feature for us is its robust network performance."
"Overall, I rate the solution ten out of ten."
"It is a stable solution."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"AWS VPN is cost-effective and affordable; it has the security regulation with 3DES protocol, and they have the security protocol required to encrypt the information in the link."
"AWS Direct Connect offers higher security options by avoiding internet-related problems such as DDoS attacks and provides stable bandwidth."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"The performance is good."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"Its frontend is user-friendly. It is easy to use for us."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
 

Cons

"One area that needs improvement is the cost of the ports, which is a concern as these charges are quite high."
"There is no room for improvement in Direct Connect right now."
"It would be good if we could connect AWS Direct Connect from different networks."
"It can be difficult to configure compared to cloud-based GUIs."
"Having more locations could improve the convenience of using the service."
"AWS Direct Connect is straightforward and performs well for me."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"The platform's stability needs improvement."
"The BGP filtering options on Prisma Access should be improved."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"The price can be reduced to make it more competitive."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
 

Pricing and Cost Advice

"It has reasonable pricing in terms of the features offered."
"It is an expensive solution."
"We have to pay additional costs for maintenance and support services."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The solution is expensive."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"The pricing for this solution is on the higher end."
"The licensing cost is about 18,000 euros."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
University
7%
Financial Services Firm
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
We encountered issues with the connection. The VPN was not connecting on multiple occasions.
What is your primary use case for AWS Direct Connect?
I'm not an end user of any of those SAP products. I wanted to have a comparison between different solutions for process mining and process modeling, but I'm not an end user of any. I have Microsoft...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.
881,757 professionals have used our research since 2012.