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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
11th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of June 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.8%, down from 2.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.3%
AWS Direct Connect1.8%
Other91.9%
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer2231871 - PeerSpot reviewer
Product Manager at a comms service provider with 201-500 employees
Offers secure high-bandwidth connectivity without internet-related risks
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The customer, from the customer side to AWS, receives an ethernet point-to-point connection, and that is it. The interface and everything along with the communication with AWS, the customer has to do by themselves to build the routes and everything. The connection speed that our clients are using ranges from 100 megabits up to 10 gigabits. The main concern is the port costs. Clients do not report technical problems, so it is mainly always an issue of money. The solution is nice, but sometimes they avoid it because the port costs are high. This is not a problem AWS has exclusively; Azure has the same costs, and these port costs are quite expensive. I would rate this review as an 8 out of 10.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Direct Connect provides a secure and encrypted connection over the internet."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"It is a stable solution."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"The platform's most valuable feature for us is its robust network performance."
"The most valuable feature of Direct Connect is its low latency to the users."
"Overall, I rate the solution ten out of ten."
"We are quite happy with this feature and feel very confident that the Palo Alto security stack takes care of all of these things automatically."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"The scalability of the solution is excellent."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"It shows the alerts in real-time, and we are pretty happy with the service it offers."
"The performance is good."
"This is a one-stop solution; they have multiple features for every product, you don't need to purchase different products for each platform, and when you purchase one Prisma SaaS you can connect to 10 different things."
 

Cons

"It would be good if we could connect AWS Direct Connect from different networks."
"It can be difficult to configure compared to cloud-based GUIs."
"Its terminologies are challenging to interpret."
"It is complicated to do additional BGP configuration for the product."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"Having more locations could improve the convenience of using the service."
"The platform's stability needs improvement."
"AWS Direct Connect is straightforward and performs well for me."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
"The only drawback at the moment is that a cloud solution like Prisma Access requires Palo Alto Panorama, which is normally a VM that sits in your data center."
"They could add more flexibility and improve product performance."
"However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers."
"If I had to rate Prisma Access for ease of use, I'd give it two out of ten. It's easy for the users, but it's difficult for admins to configure."
 

Pricing and Cost Advice

"It has reasonable pricing in terms of the features offered."
"It is an expensive solution."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

What needs improvement with AWS Direct Connect?
One area that needs improvement is the cost of the ports, which is a concern as these charges are quite high. It is primarily a budget issue because while the solution is effective, the port costs ...
What is your primary use case for AWS Direct Connect?
Our customers primarily use AWS Direct Connect for hybrid cloud solutions. They have parts of their equipment in their on-premise data center, while also using AWS infrastructure for backups, datab...
What advice do you have for others considering AWS Direct Connect?
Regarding the benefits from the multiple virtual interfaces in the product, there is no interface for the product; it is just a connection that we have. It is an ethernet connection we offer. The c...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.