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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
13th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of May 2025, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 2.1%, down from 3.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.5%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Flavio Gomes Figueira Camacho Junior - PeerSpot reviewer
Establish secure and private connections between on-premise infrastructure and cloud environments
AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure. This is particularly beneficial because it helps me use our infrastructure for databases and testing while leveraging AWS's computing power for production purposes. I also do not need to expose management of our machines to the public internet, enhancing security by using a private connection.
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"It is a highly scalable solution."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"The most valuable feature of Direct Connect is its low latency to the users."
"Overall, I rate the solution ten out of ten."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"The most valuable feature is the zero-trust part of this solution."
"The remediation process is easy compared to other platforms."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
 

Cons

"It would be good if we could connect AWS Direct Connect from different networks."
"AWS Direct Connect is straightforward and performs well for me."
"The platform's stability needs improvement."
"It is complicated to do additional BGP configuration for the product."
"Having more locations could improve the convenience of using the service."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"It can be difficult to configure compared to cloud-based GUIs."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"The tools' scalability is subject to some limitations when done on-premise due to the need for additional licenses. However, in other scenarios, increasing scalability involves expanding infrastructure to accommodate more third-party VPN access. It is scalable as long as you pay the money. Also, it needs to improve security."
 

Pricing and Cost Advice

"It has reasonable pricing in terms of the features offered."
"It is an expensive solution."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"This is not an expensive product and everything is included with one license."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"The licensing cost is about 18,000 euros."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"Prisma Access is a little bit expensive."
"The pricing for this solution is on the higher end."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Manufacturing Company
9%
Comms Service Provider
5%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
AWS Direct Connect should support cross-cloud connections, such as migrations between Azure ( /products/microsoft-azure-reviews ) and AWS ( /products/amazon-aws-reviews ), for disaster recovery pur...
What is your primary use case for AWS Direct Connect?
I have used AWS Direct Connect ( /products/aws-direct-connect-reviews ) in projects to directly connect artifacts and for setting up a call center service in a customer service project. It is used ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.