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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.9%, down from 1.9% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 5.8%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks5.8%
AWS Direct Connect1.9%
Other92.3%
Enterprise Infrastructure VPN
 

Featured Reviews

HS
Business Analyst & Agile Strategist at Charles Schwab
enables seamless hybrid cloud connectivity and ensures secure, low-latency data transfers with robust security features
AWS Direct Connect is very useful for transferring data between on-premise and cloud servers quickly, with minimal latency issues. It is cost-effective for large data transfers and offers excellent network performance, even with low internet quality. Its security features are critical, especially for industries like healthcare and finance, providing secure data transfer without breaches. It supports multi-account and multi-tenant environments, allowing centralized management with a single connectivity.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"AWS VPN is cost-effective and affordable; it has the security regulation with 3DES protocol, and they have the security protocol required to encrypt the information in the link."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"It is a highly scalable solution."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"The most valuable feature is the zero-trust part of this solution."
"Prisma Access by Palo Alto Networks makes our life easier because the firewall solution we had before was totally outdated and performing poorly. This solution has completely transformed our operations."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."
 

Cons

"The platform's stability needs improvement."
"It would be good if we could connect AWS Direct Connect from different networks."
"AWS Direct Connect is straightforward and performs well for me."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"It can be difficult to configure compared to cloud-based GUIs."
"Having more locations could improve the convenience of using the service."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"Its terminologies are challenging to interpret."
"Sometimes a third-party outage could impact the whole operability."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"My clients are not satisfied with the technical support from Palo Alto Networks."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"Lacks a hybrid model which has API plus in-line security."
 

Pricing and Cost Advice

"It is an expensive solution."
"It has reasonable pricing in terms of the features offered."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The solution is expensive."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"We have to pay additional costs for maintenance and support services."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The pricing for this solution is on the higher end."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
University
7%
Financial Services Firm
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
We encountered issues with the connection. The VPN was not connecting on multiple occasions.
What is your primary use case for AWS Direct Connect?
I'm not an end user of any of those SAP products. I wanted to have a comparison between different solutions for process mining and process modeling, but I'm not an end user of any. I have Microsoft...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.