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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd)
 

Mindshare comparison

As of July 2025, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 2.1%, down from 2.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Flavio Gomes Figueira Camacho Junior - PeerSpot reviewer
Establish secure and private connections between on-premise infrastructure and cloud environments
AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure. This is particularly beneficial because it helps me use our infrastructure for databases and testing while leveraging AWS's computing power for production purposes. I also do not need to expose management of our machines to the public internet, enhancing security by using a private connection.
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"Overall, I rate the solution ten out of ten."
"It is a stable solution."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"The platform's most valuable feature for us is its robust network performance."
"The most valuable feature of Direct Connect is its low latency to the users."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The tool's consolidation is pretty quick."
"It's quite reliable and performs well for users."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Palo Alto Firewall is one of the best firewalls in the world."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten."
 

Cons

"Having more locations could improve the convenience of using the service."
"AWS Direct Connect is straightforward and performs well for me."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"There is no room for improvement in Direct Connect right now."
"It can be difficult to configure compared to cloud-based GUIs."
"The platform's stability needs improvement."
"Its terminologies are challenging to interpret."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
 

Pricing and Cost Advice

"It has reasonable pricing in terms of the features offered."
"It is an expensive solution."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"We have to pay additional costs for maintenance and support services."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
8%
University
5%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
AWS Direct Connect should support cross-cloud connections, such as migrations between Azure ( /products/microsoft-azure-reviews ) and AWS ( /products/amazon-aws-reviews ), for disaster recovery pur...
What is your primary use case for AWS Direct Connect?
I have used AWS Direct Connect ( /products/aws-direct-connect-reviews ) in projects to directly connect artifacts and for setting up a call center service in a customer service project. It is used ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.