Try our new research platform with insights from 80,000+ expert users

AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of October 2025, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 1.8%, down from 2.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.4%
AWS Direct Connect1.8%
Other91.8%
Enterprise Infrastructure VPN
 

Featured Reviews

Flavio Gomes Figueira Camacho Junior - PeerSpot reviewer
Establish secure and private connections between on-premise infrastructure and cloud environments
AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure. This is particularly beneficial because it helps me use our infrastructure for databases and testing while leveraging AWS's computing power for production purposes. I also do not need to expose management of our machines to the public internet, enhancing security by using a private connection.
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable feature for us is its robust network performance."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"The most valuable feature of Direct Connect is its low latency to the users."
"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"The most valuable feature of Direct Connect is its low latency to the users."
"Overall, I rate the solution ten out of ten."
"The setup is relatively straightforward."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The tool's consolidation is pretty quick."
"Palo Alto Firewall is one of the best firewalls in the world."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The product's initial setup phase is simple."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The most valuable feature is the zero-trust part of this solution."
 

Cons

"There is no room for improvement in Direct Connect right now."
"Having more locations could improve the convenience of using the service."
"It can be difficult to configure compared to cloud-based GUIs."
"I would like to see better traffic visibility and higher throughput security, especially for organizations that require more than what the current limit allows."
"It would be good if we could connect AWS Direct Connect from different networks."
"It is complicated to do additional BGP configuration for the product."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"AWS Direct Connect is straightforward and performs well for me."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"The frequency of updates could be reduced."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"Lacks a hybrid model which has API plus in-line security."
"Their next release should provide solutions for the mobile environment."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
 

Pricing and Cost Advice

"It is an expensive solution."
"It has reasonable pricing in terms of the features offered."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The pricing for this solution is on the higher end."
"The solution is expensive."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
report
Use our free recommendation engine to learn which Enterprise Infrastructure VPN solutions are best for your needs.
868,759 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Comms Service Provider
10%
Healthcare Company
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
12%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise3
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise21
Large Enterprise28
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
We encountered issues with the connection. The VPN was not connecting on multiple occasions.
What is your primary use case for AWS Direct Connect?
I'm not an end user of any of those SAP products. I wanted to have a comparison between different solutions for process mining and process modeling, but I'm not an end user of any. I have Microsoft...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.