BDRShield Reviews

I use it to back up the virtual machines running on VMware ESXi. I also use it for backing up Windows Server. I don't use it for Microsoft 365. I have a daily backup, and I also have a monthly backup to capture all the data and changes.

I started with version 3.0, and now, it's version 5.3.

The backup window is very reasonable. Recovery is also easier. We have scheduled incremental and full backups, and it helps a lot with our infrastructure. I feel comfortable running this in the virtual environment.

We can instantly recover data. This instant recovery is very important because there are some files we need to recover immediately. We can easily recover a single file or folder. That's a very helpful feature.

It provides multiple restore options for recovering data in a granular manner. We have daily and monthly backups, and sometimes, we need to go back, not just to yesterday. We have multiple restore points, and we can just select one from the menu. It's a very easy and very important feature.

We are running the daily incremental backups. They've reduced the backup window. These incremental backups are very important because we cannot do the full backup during the weekdays.

When it comes to backup scheduling, similar to all backup solutions, it provides scheduling options. We just can't do backups manually. We have pre-configured it with the daily incremental and monthly backups.

It isn't hard to add and remove backup jobs using BDRSuite. You select a machine or a hard disk, and then you can go to the next step and schedule the backup. That's it. I don't need to open the interface every day. I schedule the backup, and I just receive the notification message in my mailbox. That's it. As long as I see a successful message, I'm fine. I just let it run.

Provisioning disks for restoration is easy. You can just select a disk, and you just recover. They'll provision the disk for you.

The most useful feature is that you can back up the virtual machines in different ways. You can back up from a vhost, and you can also back up from a Windows server. It doesn't matter what type of infrastructure or hypervisor is there. It's very flexible, which is its most useful feature for us.

The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour.  Other than that, I'm pretty good with BDRSuite.

It has been more than three years.

It's very stable. I'd rate it a nine out of ten in terms of stability.

I don't have too much experience with scalability because our infrastructure didn't change too much. 

I'd like to get quicker technical support for urgent issues. Sometimes, it took longer than I expected. For example, I expect support in one hour, but they may get in touch with me within two or three hours. That has happened twice last year, but it doesn't always happen. I'd rate them a nine out of ten.

We were previously using Veeam Backup. Their features are a little bit different, but they both are doing the same thing. 

We switched because my manager wanted to try this option. The Veeam Backup costs more than Vembu. They also don't support some editions of ESXi, whereas Vembu BDRSuite supports all the versions and all the editions.

It was straightforward. It was set up a long time ago. There was no big change after that. We just upgraded to the latest version.

I implemented it along with the support person. I searched on the web to select the vendor.

It doesn't require much maintenance from our side. There are just patch updates, and they don't happen during the backup window. They do not affect production. It's good.

I'm not sure. It might have been in less than a year. It's cost-effective. It didn't cost too much. We are completely satisfied with the cost.

It's very affordable. We are very satisfied with the cost. It's very affordable for us.

We didn't evaluate any other solution.

I'd advise running the trial of on-premise and online versions to see what's the difference. In the initial setup, you may need to adjust some services or the local backup storage called the repository. Test it first and make sure it's working. There are so many backup tools in the market. You can't just read the white paper to do the selection.

Overall, I'd rate BDRSuite a nine out of ten.

We use Vembu to back up and replicate virtual machines. We run virtual machines using VMware ESXi, and we back up and replicate our virtual machines.

The best thing about it is that it has been adaptable to our business model. We are in industrial networking, and they were adaptable to give us offline installers and offline licenses. That has been the biggest thing. They also allow us to order the licenses on a perpetual basis.

Backup and replications are most valuable. It seems that these servers are better because we can do application-aware backups on them. 

Windows 10 does not have application-aware backups. From my point of view, that's what's existing needs improvement. 

Something that I would like to see them do is an on-premise immutable solution.

It's probably getting close to about a year mark.

There are some bugs but not major ones.

From my point of view, it can handle as many VMs as I'm going to see. We have pretty small sites. We range from 3 virtual machines to probably 20, and I feel confident that it could handle as many as we needed.

There are five or six users who are currently using this solution. They are members of the network team here at my company. They are network engineers or network admins.

We have plans to increase its usage. Currently, we have a lot of existing sites that are using a different solution, and their licenses are still good. In the future I see us expanding more. As long as Vembu keeps the same business model, I do see us using the product more.

For the most part, they're responsive. There has never been a time when we opened a ticket and didn't hear from them for days. They're usually pretty quick to respond. We provide them with what they need, and they normally give us an answer whether we like the answer or not. Overall, they're responsive, and they at least give us an answer. I would rate them a nine out of ten.

Positive

We previously used Veeam, and we made the switch due to the change in their licensing. They don't do perpetual licensing anymore. They're going to a subscription-based model, which doesn't fit with our business model.

It was straightforward. The setup is pretty intuitive. We don't need to follow a whole bunch of technical documentation in order to set it up at a site and set up the jobs. The user interface is friendly, and even for offline licenses, they provided a simple document on how to do that. That's straightforward as well. 

Its setup probably took 10 to 20 minutes.

We did it on our own.

So far, we haven't had any actual disaster situations where we've had to use the restore, but overall, we have got a return on investment. It's doing so far what we want it to do.

Its price is fair, and they still allow perpetual licensing, which is extremely important for us. They also have offline licensing.

I am not aware of any costs in addition to the standard licensing fees. In terms of the affordability of the solution for businesses with a tight budget, you aren't going to beat it.

I didn't have any initial expectations of the solution based on its pricing. I found Vembu by just searching for solutions, and I didn't really have an expectation, but it can be said that Vembu has been better than my initial expectation. Its price is definitely fair.

I tested at least five or six different ones. We're in industrial networking, which is very different from a corporate IT network. First and foremost, the thing that I liked about Vembu was the licensing model, and the second thing was its simplicity. All we do is backup and replications, and they have a product that focuses on that without having this big ugly interface with multiple options that we don't even use.

I haven't fully tested all the other bells and whistles on it, but for backup and replications, it's simple, and it does the job. It does exactly what we want it to.

I haven't had to test restores a whole lot, but initially, I tested it, and the restores were fine. They were what I would expect. They were not crazy fast but also not slow. It has not increased or decreased the speed of restores from our previous software. It's about the same.

I'm glad Vembu exists because, for bigger companies like Veeam, it's good that there is competition. That way they can't fully control this market. Vembu is a solution that is more friendly to actual businesses and small businesses.

I would rate it an eight out of ten.

We use BDRSuite to back up our customers' VMs. We are a service provider, and each of our customers has different requirements. We host VMs based on the customer's environment. If the customer doesn't want a VM backup, we'll use the Citrix ADM. They will back up their own applications, and we'll send a new VM to them in the event of a disaster. 

We only use BDRSuite to back up two VMs in our current environment. It helps us with maintenance, monitoring, etc. We are satisfied with BDRSuite so far and plan to add a few more VMs in the future, including Citrix VMs and XenServer. 

We have many VMs in the old Citrix Foundry that have been running for a long time. The migration process is time-consuming and costly. VMware only supports VMware and Hyper-V but not Citrix. 

It's easy to add or remove backup jobs using BDRSuite. The solution has multiple options for backing up our customers' data. We require eight days of historical data, and our clients need incremental backups weekly, so we have one weekly backup and one daily. The backup will play each week, and they'll have a fresh running daily backup of seven days. 

We still haven't done a restoration in production, but we did a test restore, and it worked. The restoration took about four to six hours for one terabyte because we backed it up to a remote location. 

BDRSuite could improve support for XenApp Citrix Backup.

I have used BDRSuite for more than six months.

BDRSuite is stable. We're confident in the product. 

We haven't tried to scale BDRSuite, but it's scalable. 

I rate the support a nine out of tn. I'm satisfied with their support. They always respond within the window we agreed to in our support contract.

Positive

Before BDRSuite, we mainly used a Citrix XenServer Host for around 20 Citrix VMs. We adopted BDRSuite because there was no automated backup mechanism. We needed a third-party solution, and there was a lot of overhead for hardware. Our customer needed backups for two SAP VMs. We got the hardware, VMware, and whatever they need to design a full VMware backup solution. 

BDRSuite is easy to deploy and integrate with existing infrastructure. You can complete the deployment in less than a day. After the deployment, you need to install regular updates. Vembu puts out updates frequently. 

BDRSuite is cost-effective depending on your requirements and the other options available in your market. 

BDRSuite is a good option if you have a tight budget. It gives good value.

I rate BDRSuite an eight out of ten. 

We use the solution for the backup and recovery of our VMware data.

BDRSuite's data protection policy is excellent. A trusted source recommended the solution to me, and I have confidence that my organization is in capable hands by using it.

It is important that BDRSuite provides multiple restore points for recovery data in a more granular manner. For instance, if we identify an injection in our file by examining our log for the relevant time frame, we can restore our system and import our data to a different aspect. Therefore, it is crucial for the engineers to understand how to use the backup system, as restoring the data guarantees that there is no malware present.

The incremental backup process works perfectly because the backup system checks file access, which helps us maintain a smaller disk size.

BDRSuite has improved our organization by ensuring our data is secure during a disaster.

Backup of the VMware server is the most valuable feature.

The instructions are hard to follow and could be simplified.

Scheduling backups is challenging due to the poor quality of the UI. I would rate the UI a three out of ten, as it has significant room for improvement. The graphical interface, including its design, icons, layout, colors, and fonts, is not comparable to Google's. In my opinion, the design is the most significant feature that needs improvement.

The price has room for improvement.

The 15-day trial period for BDRSuite is insufficient to fully experience the solution and make an informed decision about its use.

I have been using the solution for four months.

The solution is stable.

We can scale by adding additional licenses. 

Our server handles up to 10 million users.

The individual with whom I have been in contact is competent, but the support team responsible for reading emails is inadequate. They are unable to comprehend the problem and as a result, there is a lot of unnecessary communication back and forth, which is a waste of time.

Negative

Previously, I employed BASH Programming to export all the data daily, and I synchronized it on a server using a daily cron job to back up the system. However, BDRSuite is a more convenient option since it enables us to restore files at the file level. We can simply open the backup, choose the desired file, and send it to the server.

The initial setup should be more user-friendly. 

The implementation was completed in-house.

The license is per unit and is expensive.

I give the solution a five out of ten because I have not had to deal with a disaster situation yet.

To ensure the security of their data, individuals using BDRSuite should obtain certification. Although I have not personally verified this, a friend of mine used BDRSuite for their data center and found it to be secure. BDRSuite is a competitor of Zoho which is comparable to Google in terms of functionality. However, some users may find issues with the user interface and design, particularly those who prioritize aesthetics and ease of use. While technical users like myself will have no issues, others may find BDRSuite to be somewhat complicated upon examination.

We offer the solution to our customers, primarily SMBs, for backup and disaster recovery. Deployment models include both cloud and on-prem. 

The solution enables us to recover data instantly; depending on the data type and volume, we can recover within seconds or minutes.

It's pretty easy to add and remove backup jobs using BDRSuite, which, in addition to the solution's features, reduces the time we spend on backup management.

The product is very reliable and works well out of the box; many of our customers are buying it.

BDRSuite features a good dashboard, and Vembu is working on making its product more user-friendly, improving the UI, and providing better integrations.

We tested the product's Instant Boot VM feature for instant access to our VMs or physical machines after a crash, and it provided immediate access.  

The solution's UI and integrations could be better. 

We've been using the solution for five years.

The stability is excellent. 

BDRSuite is scalable. 

Integrating BDRSuite with existing infrastructure is quite easy; it doesn't take much time, and we always offer support to our customers. Deployment usually takes less than 15 minutes, and the first backup can be scheduled.  

The solution requires minimal maintenance. 

The product is affordable, and we focus on SMBs for our customer base.

Our company believes everyone should have a backup solution, so we provide affordable pricing to small and medium businesses, bringing them easy access to a backup tool compared to more expensive competitor products.  

I rate the solution nine out of ten. 

Regarding backup and replication scheduling options, we offer weekly, monthly, yearly, and multi-year options so we can customize the scheduling policy according to customer requirements.

We still use other backup solutions besides BDRSuite; we use different products for different use cases.

We use the solution to create backup repositories in cloud-based object storage, including Amazon S3, Microsoft Azure Blob Storage, and Google Cloud.  

Vembu has been a great solution for my smaller clients who don’t need a lot of storage. The entry price is excellent for small businesses who want to use cloud backups.

I have 8 clients currently using Vembu Cloud BDR.

Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite.

I can restore through the Vembu client or pull the file from anywhere via the browser. So far, it has been adequate in meeting my clients' needs.

There are a lot of cloud backup solutions that can handle documents, spreadsheets, PDFs, and pictures, but they are more limited for those who need cloud backups for applications like SQL. 

I have had issues with new client registrations. There are frequent connectivity issues to the cloud servers. Multiple times, I have had to prove to support that it wasn’t a problem on my end. It always works out in the end, but it is troubling to have the same issues repeated across different clients. Issues eventually get escalated to the cloud team and are mysteriously resolved with no changes on my end. I don’t know if it is an AWS issue, capacity issue, or something else. However, it is concerning for clients when they get several failure notices for their backups, though through retrying the job was eventually successful.

It can still mature in some ways. The agent interface can be improved and the portal could be more informative.

I have been using Vembu Cloud BDR with clients since 2019.

I have had no issues doing restores. Throughput on restored data is an issue for some other cloud backup solutions. However, I have never had an issue with Vembu Cloud BDR.

We have always gotten to a solution eventually. Sometimes, it takes some time though. 

I had an issue that had to be escalated to the cloud team that was only available 9 to 5 local India time. Having to stay up for a support call at 2 AM (my time) was frustrating. I had to pursue it to prove a new client registration issue was not a problem on my end. Not being believed by support and having to go to that extreme should not have been necessary. I was correct in the end, as they eventually found an issue on the Vembu client provisioning side. I think the whole situation could have been handled better.

Most of my issues were resolved, but there is rarely anything on my end that needs to be fixed. Most resolutions say something like, “We detected a problem on our servers and took steps to resolve the issue.” Then, things start working again. While we get a resolution, I don’t have much visibility into what was done. Since we generally get there eventually, I will rate the technical support as seven out of 10.

Neutral

Mozy used to be the major player in this market space. Mozy’s demise, with its purchase by Carbonite, left a void for a solution that could handle SQL cloud backups and meet small business needs. Vembu Cloud BDR has been filling this void for my small clients for a few years now.

I have clients that have used many solutions. For those who switched to Vembu Cloud BDR, most are coming from Carbonite (originally Mozy) or Backup Exec with local storage.

It is straightforward when it works. I have had issues a couple times with new client registrations.

Deployment takes less than an hour.

My implementation strategy is to register the cloud account, install the client agent, configure the jobs, and then run.

I deploy and maintain the solution.

Backups are like an insurance policy. You pay for the protection and hope you don’t need it. You don’t really expect a return, just security if needed.

The pricing is good. The tough part is estimating storage needs.

We used to be able to license regular PCs at no cost. We just paid for storage. The recent addition of the workstation license has changed that. For clients who use Vembu Cloud BDR for backup of remote user laptops, they now have licenses that they need to buy in addition to their server license.

The solution has excellent affordability for businesses with tight budgets.

I checked up on just about every cloud backup solution that I could find. This solution provides SQL application backups with a good entry point for small businesses.

It is a good value. While there have been some issues, that happens with any solution. Vembu Cloud BDR is a good entry product for small clients and can also scale to larger environments. I have not seen anything that diminishes its value.

Restore speed has been fine. Luckily, I have not had to do a complete restore, only occasional files or an SQL database.

Most clients were using local USB drives for backup storage prior to moving to Vembu Cloud BDR. Speed of restores was not an issue coming from a local source. The only clients who have seen an increase were those that previously were using another cloud backup provider that has notoriously slow restore throughput.

I will increase usage as client needs dictate.

I would rate it as eight out of 10. 

We are using it for the backup of our VMs and restoration activity. We are deploying some new technologies for which we would be able to use the features of Vembu.

It has been very helpful for data backup and restoration and license management. License management and everything else works smoothly, which is very useful for us.

Its restores are nice and reliable. They are fast and smooth. As compared to other tools, they are 80% faster. The speed of the restores also depends on my network. We have less than 10 gigs of speed.

It provides multiple options to recover data during hardware failures or accidental deletion of files. They have many options to restore the data. We tested them during the DR last December. Having multiple ways to restore the service and data is very useful.

Its download VM feature is useful in migrating physical machines to our VMware environment. There were no challenges in doing that through the GUI. It was user-friendly.

The ability to map a drive and restore a separate file is most valuable. The restoration activity is good.

The data integrity check features are useful during the restoration activity. At the time of restoration, we are also checking the DR plan.

We haven't yet checked its compatibility with the new technologies in the market, such as Nutanix. It would be good if any new technology can also accommodate Vembu.

They need to improve their marketing because not many people are aware of it. People ask me what is Vembu, and I have to explain to them it is a good tool for backup and other things. 

I have been using this solution for more than three years.

Its stability is good. Its reliability is good when we have VMware and Linux VMs. It works smoothly.

Its scalability is dependent on the number of licenses that you purchase. Currently, we have 10 to 15 engineers and project managers who use this solution.

It is being used extensively. We are using only Vembu for the backup part. So, our core data depends on this solution. We have around 20 VMs, and we are taking backups of almost 100 GB of file server data. We might increase its usage in the future. Some of the people approached us to go for a new tool, but I explained to them the features that it offers. We don't have any plans to move to another solution.

Vembu team is giving excellent support to us. They provide 24/7 support. We can reach out to them at any point in time. They are able to address and give proper support for our queries. I would rate them a 10 out of 10.

My organization was using another solution previously. I have used Symantec backup and other tools in my previous organization. All these tools are more or less the same.

It was already installed when I joined this organization.

We have seen an ROI in terms of reliability. When we invest in a backup solution for infrastructure backup, it should work at critical times. With Vembu, I am able to restore data quickly without any issues.

Its price is reasonable as compared to other solutions. There are no additional costs.

While increasing the count on the server-side, we have to take care of managing or optimizing the license.

We have not used Vembu's instant boot VM feature for instant access to our VMs or physical machines after a crash. We have also not used Vembu for the backup for Microsoft 365, Google Workspace, or AWS.

I would rate Vembu BDR Suite a 10 out of 10. It is a good tool for backup, replication, and restoration. Everything is good in this solution.

Mainly, we use it for our backup recovery. If you have relevant data, we need to make backups similar to the data to ensure that we can export it in the case of any emergency or disaster. The main use case is disaster recovery for relevant data to be able to survive after any disaster.

I have two deployments. One of them is Hyper-V deployment with backup for Hyper-V virtual machines. The other one with backup for the Vembu virtual infrastructure version. Both of them are on-premises. There is nothing on the cloud.

All our clients have been happy with the backup and restore features.

It is easy. You can save a lot with their features, without a lot of hassle. You can design your backups closely and flexibly without a lot of details or variables. It is very straightforward. You can put what you want in the right place in a very short amount of time.

The speed of the solution’s restores is good. It is dependent on the infrastructure and the nature of the connection between the storage and servers. Overall, it is good. There are no problems when using it.

You can restore all your data or partial parts of it. You can restore a specific version of the data. It has a lot of options for restore, so you can have the correct data that you want to restore. This is very important. You must know what you are going to restore. Otherwise, you may be overwriting correct data with other data. You must know what specific files you are restoring as well as which version. Partial restore is very important because there might be some files which are newer than the backup and some files that are corrupted. You need to restore some files from the backup, but not all the files.

We have the VM replication. We can copy a VM to another host with VM replication.

Maybe they can add some features regarding working with the vCenter cluster to be able to have more power over the cluster overall, not just over a single or specific host. Also, I would like some enhancements in technology for the web interface, e.g., some interactive technologies to advance the interface of Vembu. Although the current interface is very good, maybe they can use more advanced technologies for its web development.

I have been using it for about a year.

For the entire time that I have used Vembu, I didn't encounter any issues. It is very consistent and nothing failed nor was corrupted. 

I have three people trained on the solution, and the main person is leading the support. They are IT specialists. The role of backup administrator is assigned to them. They keep track of the backup operations done daily or weekly. If something needs to be restored, they are responsible for restoring it.

Scalability is good.

I am backing up two environments: Hyper-V and VMware. One of them is about 40 VMs, and the other about 60 to 65 VMs, supported by three machines that are dual sockets each.

The main component in the backup solutions is compatibility. The backup is located on the hard disk, and I didn't face any corruption of data, which is very valuable. When something happens as an error, there is technical support who gives us the reason why this error is emerging. In most of the cases, the errors are emerging from the operating systems in which you are trying to back up. Sometimes, the client refuses to connect, etc. All this is under control and can easily be solved.

I refer a lot to the knowledge base on the website, which is very good. I haven't needed to contact support persons interactively. 

I tried to install it twice on Linux just for testing, and I succeeded, but it was picky sometimes, because there are a lot of options with command line interface. So, it was a challenge to get it to work on many operating systems. However, on Windows, the setup was very straightforward and no problem at all.

Using Windows to deploy takes not more than five minutes. It is very fast. For Linux, it takes about half an hour to an hour, according to the problems that we would face.

We tried to restore it mainly on the physical machines, not virtual. The hardware that it is deployed on is very reliable. We faced problems on the backup machine itself. The machine, which functions to store the data, must be very reliable. You also need to keep it away from any disaster or security exposure.

I did contact their technical guys for some technical discussions before we deployed one of the instances that we used. They were very good and helpful.

Manually restores or restores from manual backups are very hard. They take some time. Restoring from a platform software, like Vembu, makes things very easier, particularly the speed to restore which version, which state, and to where. So, you speed up the overall operation by 20% to 25%.

The ROI is very good because you have the safety of being protected by backing up your data a lot. If an incident happens, then we can restore valuable data, save a lot of money, and preserve the continuity of the business. This is a big benefit which provides a lot of value. 

The pricing of Vembu is one of its strong points. The license is not as much as other competitors, and it has a variety of licensing options: subscription-based, perpetual licenses, and a virtual machine license. You can design whatever license that you adopted to your environment, and that can support your environment without extra cost, providing more than you need. So, you can design a license that fits your environment and budget. The pricing is very good and can be used when the budget is tight.

I used Veeam software for a while, but as a trial. I didn't support it because their prices are very high. I think Vembu provides the most resolution for our backups.

I use the Microsoft Windows Backup tool sometimes. However, it feels like a very heavy tool, not a sophisticated tool.

I know that there are features that are more advanced with other competitors, but those are not needed often.

I used Vembu's Data Integrity Check once when doing an integrity check for the backup. If I have doubts that the backup is good or bad, it might be good for that, but I haven't used it a lot.

I encouraged you very much to engage with Vembu. Vembu is a really good software. I was convinced to use the company and software the first time that I saw it. I recommend it to everyone I know. It is a very powerful backup solution with a good price.

I would rate it as nine out of 10.

The solution is used for:

1. Backing up important data and applications to the cloud. BDRSuite allows businesses to back up critical data and applications to the cloud, which can help protect against data loss in the event of a disaster, such as a cyberattack, hardware failure, or natural disaster.
2. Disaster recovery and business continuity. BDRSuite provides businesses with disaster recovery and business continuity services, which can help them quickly restore their data and applications in the event of a disaster.
3. Remote monitoring and management. BDRSuite allows IT administrators to remotely monitor and manage backup and disaster recovery operations, which can help streamline the backup process and reduce the risk of errors.

BDRSuite can help organizations protect their critical data and applications from loss or damage. By backing up data to the cloud and providing disaster recovery and business continuity services, BDRSuite can help organizations quickly recover their data and continue their operations in the event of a disaster.

Secondly, BDRSuite can help organizations reduce the risk of downtime and data loss. By providing remote monitoring and management capabilities, BDRSuite can help IT administrators identify and resolve issues before they become more significant problems.

Finally, BDRSuite can help organizations save time and money by automating backup and recovery processes and reducing the need for manual intervention. This can help reduce the risk of human error and improve efficiency.

The most valuable aspects include:

Cloud-based backup and disaster recovery. BDRSuite provides cloud-based backup and disaster recovery services that can help businesses protect their critical data and applications against various types of disasters. This feature can be valuable for businesses that require high levels of data protection and security.

Instant Recovery. BDRSuite offers an instant recovery feature that can help businesses quickly restore their data and applications during a disaster. This can be especially valuable for businesses that require minimal downtime and want to resume operations quickly after a disaster.

Multi-tenant support. BDRSuite provides multi-tenant support, which can be beneficial for managed service providers (MSPs) or businesses with multiple locations. This feature enables MSPs and businesses to manage multiple client or site backups from a single console, which can help improve efficiency and reduce management overhead.

The solution must improve:

1. The user interface. I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products. Improving the user interface could help new users get up to speed more quickly and reduce the learning curve for the software.
2. Performance and reliability. I have experienced issues with the performance or reliability of the software, such as slow backup speeds or failed backups. Improving the performance and reliability of the software could help ensure that backups are completed efficiently and effectively.
3. Customer support. The quality of customer support provided by BDRSuite is not great. Tere are slow response times or unhelpful support staff. Improving the quality of customer support could help ensure that users are able to quickly and effectively resolve any issues they may encounter while using the software.

I've used the solution for six months.

We have, in-house, around 70 end-users and around 30 branches. Currently, We are using Vembu to do the daily backup of our in-house end points. 

As data is increasing day by day, taking and managing backup is a hard job. As IT personnel, we were looking for a solution where we could do auto backups for all our machines and restore them at any point in time as required. 

Vembu came to us and solved our problems in the backup space. In the next phase, we are looking to deploy it for our remote branch users. It's a great solution.

It made it easy for us to handle the daily backup of endpoints. Earlier, we had to manually do everything, and that was also not in real-time and involved engagement of one IT person's time. 

Vembu saved us time and manpower. It helped our organization to secure valuable data within the organization. 

Concern related to the data of individuals has been resolved as personal data is removed from the backup. Only data related to the company is taken. This also has reduced the storage space required.

The auto-scheduling of incremental backups and multiple retention points features has helped us to get the backups of endpoints without any intervention. Multiple retention points help us to restore data from multiple points and states. 

The reporting is great for noting the success and failure. If it fails it gives the reason why it failed and we can take action accordingly and resolve the issues. 

Mail notification helps us in monitoring the backups daily. All failures are sent through to us so that we can check and take action as required.

The backup and restoration should be faster in newer releases. 

The dashboard should more interactive. 

Responsiveness to any command has to improve. Currently, it takes some time to respond the commands like abort or suspend.

They need to centralize the configuration and management features for File folder backups from endpoints. This should be in the next releases.

The reporting feature is good, however, it can still be improved upon.

We are eagerly awaiting these features in the next releases. We hope we will get them soon. 

I've used the solution for the last two years.

The stability of the solution is good.

The scalability is great.

Technical support is great.

Positive

No, we were not using any backup solution earlier.

The initial setup is very simple.

We had help from the vendor team for the installation process.

Our ROI has been very good.

Vembu is a good value for money solution.

Yes, we evaluated Retrospect.

They need to keep improving the solution so that we can reduce the time taken for backups and restorations.