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reviewer2104281 - PeerSpot reviewer
IT Manager Infrastructure&DBA at SplashBI On-Demand Reporting and BI
Real User
Feb 16, 2023
Great remote monitoring and management with excellent disaster recovery capabilities
Pros and Cons
  • "BDRSuite can help organizations save time and money by automating backup and recovery processes and reducing the need for manual intervention."
  • "I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products."

What is our primary use case?

The solution is used for:

  1. Backing up important data and applications to the cloud. BDRSuite allows businesses to back up critical data and applications to the cloud, which can help protect against data loss in the event of a disaster, such as a cyberattack, hardware failure, or natural disaster.
  2. Disaster recovery and business continuity. BDRSuite provides businesses with disaster recovery and business continuity services, which can help them quickly restore their data and applications in the event of a disaster.
  3. Remote monitoring and management. BDRSuite allows IT administrators to remotely monitor and manage backup and disaster recovery operations, which can help streamline the backup process and reduce the risk of errors.

How has it helped my organization?

BDRSuite can help organizations protect their critical data and applications from loss or damage. By backing up data to the cloud and providing disaster recovery and business continuity services, BDRSuite can help organizations quickly recover their data and continue their operations in the event of a disaster.

Secondly, BDRSuite can help organizations reduce the risk of downtime and data loss. By providing remote monitoring and management capabilities, BDRSuite can help IT administrators identify and resolve issues before they become more significant problems.

Finally, BDRSuite can help organizations save time and money by automating backup and recovery processes and reducing the need for manual intervention. This can help reduce the risk of human error and improve efficiency.

What is most valuable?

The most valuable aspects include:

Cloud-based backup and disaster recovery. BDRSuite provides cloud-based backup and disaster recovery services that can help businesses protect their critical data and applications against various types of disasters. This feature can be valuable for businesses that require high levels of data protection and security.

Instant Recovery. BDRSuite offers an instant recovery feature that can help businesses quickly restore their data and applications during a disaster. This can be especially valuable for businesses that require minimal downtime and want to resume operations quickly after a disaster.

Multi-tenant support. BDRSuite provides multi-tenant support, which can be beneficial for managed service providers (MSPs) or businesses with multiple locations. This feature enables MSPs and businesses to manage multiple client or site backups from a single console, which can help improve efficiency and reduce management overhead.

What needs improvement?

The solution must improve:

  1. The user interface. I have seen that the BDRSuite user interface can be less intuitive and more challenging to navigate compared to other similar products. Improving the user interface could help new users get up to speed more quickly and reduce the learning curve for the software.
  2. Performance and reliability. I have experienced issues with the performance or reliability of the software, such as slow backup speeds or failed backups. Improving the performance and reliability of the software could help ensure that backups are completed efficiently and effectively.
  3. Customer support. The quality of customer support provided by BDRSuite is not great. Tere are slow response times or unhelpful support staff. Improving the quality of customer support could help ensure that users are able to quickly and effectively resolve any issues they may encounter while using the software.
Buyer's Guide
BDRShield
June 2026
Learn what your peers think about BDRShield. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for six months.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1828632 - PeerSpot reviewer
Manager at North West Carrying Company (NWCC)
User
Apr 5, 2022
Great reporting with good auto-scheduling capabilities that help save time during backups
Pros and Cons
  • "It made it easy for us to handle the daily backup of endpoints."
  • "Vembu came to us and solved our problems in the backup space."
  • "The dashboard should more interactive."
  • "The backup and restoration should be faster in newer releases."

What is our primary use case?

We have, in-house, around 70 end-users and around 30 branches. Currently, We are using Vembu to do the daily backup of our in-house end points. 

As data is increasing day by day, taking and managing backup is a hard job. As IT personnel, we were looking for a solution where we could do auto backups for all our machines and restore them at any point in time as required. 

Vembu came to us and solved our problems in the backup space. In the next phase, we are looking to deploy it for our remote branch users. It's a great solution.

How has it helped my organization?

It made it easy for us to handle the daily backup of endpoints. Earlier, we had to manually do everything, and that was also not in real-time and involved engagement of one IT person's time. 

Vembu saved us time and manpower. It helped our organization to secure valuable data within the organization. 

Concern related to the data of individuals has been resolved as personal data is removed from the backup. Only data related to the company is taken. This also has reduced the storage space required.

What is most valuable?

The auto-scheduling of incremental backups and multiple retention points features has helped us to get the backups of endpoints without any intervention. Multiple retention points help us to restore data from multiple points and states. 

The reporting is great for noting the success and failure. If it fails it gives the reason why it failed and we can take action accordingly and resolve the issues. 

Mail notification helps us in monitoring the backups daily. All failures are sent through to us so that we can check and take action as required.

What needs improvement?

The backup and restoration should be faster in newer releases. 

The dashboard should more interactive. 

Responsiveness to any command has to improve. Currently, it takes some time to respond the commands like abort or suspend.

They need to centralize the configuration and management features for File folder backups from endpoints. This should be in the next releases.

The reporting feature is good, however, it can still be improved upon.

We are eagerly awaiting these features in the next releases. We hope we will get them soon. 

For how long have I used the solution?

I've used the solution for the last two years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

The scalability is great.

How are customer service and support?

Technical support is great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No, we were not using any backup solution earlier.

How was the initial setup?

The initial setup is very simple.

What about the implementation team?

We had help from the vendor team for the installation process.

What was our ROI?

Our ROI has been very good.

What's my experience with pricing, setup cost, and licensing?

Vembu is a good value for money solution.

Which other solutions did I evaluate?

Yes, we evaluated Retrospect.

What other advice do I have?

They need to keep improving the solution so that we can reduce the time taken for backups and restorations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
BDRShield
June 2026
Learn what your peers think about BDRShield. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
reviewer1488360 - PeerSpot reviewer
President at DirectNetworks, Inc.
MSP
Jan 20, 2021
Flexible, has an intuitive interface, and allows for restoring directly to an ESXi host or vCenter appliance
Pros and Cons
  • "The Vembu BDR product is very intuitive and easy to use."
  • "Any organization that is looking to deploy a backup solution in their environment with minimal time commitment and the highest level of confidence in being able to restore their data should be seriously considering one of the Vembu Technologies backup solutions."
  • "Vembu BDR currently supports backups of O365, although it does not currently have an email archiving function to the O365 backups."

What is our primary use case?

We manage 100s of backups at any given time. This includes virtual machines, both VMware and Hyper-V, physical machines running Windows, and file-level backups.

We have backups that are 100% cloud-based as well as ones that retain both a local backup and a cloud backup copy. The data replicated to the cloud must be contained within a data center that is owned/managed by our organization.

Our recovery processes primarily include being able to restore directly to an ESXi host/vCenter appliance. This must be able to be completed in the shortest amount of time possible.

How has it helped my organization?

The Vembu BDR product is very intuitive and easy to use. This provided us easy training of our staff, a quick process for our internal documentation, and reduced time in installation/configuration and deployment to new customers/devices.

The high level of stability of the Vembu BDR Suite has reduced our engineering management time by at least 35%, which has also lead to a higher rate of successful backups.

The retention mechanisms within the solution are a critical component of our backup strategy. It has allowed us to reduce the amount of backup storage we use by more than 25%, which has saved on our hardware costs both initially and on an ongoing basis.

What is most valuable?

The most valuable feature is the highest level of flexibility. The Vembu BDR platform allows you to backup virtual machines and physical machines at both the file level and image level. You can choose to deploy offsite backups only, onsite backups only, or both onsite with replication offsite.

Being able to use one platform to accommodate all of these different scenarios has allowed us to train our staff on one solution and really make sure they are experts at that product. 

The ability to restore backups directly to any ESXi Host/vCenter environment is critical for us. The process in which to execute the restore is simple and the recovery time is quick. We regularly execute restores of 5TB-10TB environments in a matter of hours.

What needs improvement?

With any backup that uses VMware snapshots, there is a disk ballooning issue where VMware reports that the server is using 100% of the assigned storage, even when the disk is thin provisioned, when the Windows "Optimizer" runs while the snapshot is in place. Basically, this is the case when the backup is running. This issue is not specific to the Vembu BDR solution; however, it would be nice if Vembu was able to implement some function that would disable/disallow the Windows Optimizer from running during a backup.

For how long have I used the solution?

We have been using Vembu BDR Suite for more than 10 years.

What do I think about the stability of the solution?

As an MSP, we have used many different backup solutions, as both a managed service as well as customer-deployed. The Vembu BDR solution is one of the most stable platforms we have used. For us, some of the measurements we use to determine stability are:

  1. The installation/configuration is streamlined and functions as expected.
  2. General use of the product runs smoothly without any regular "glitches", services stopping, or having to constantly reboot the machine to resolve issues.
  3. Backups have a high completion percentage. More importantly, not getting failed backups on reoccurring issues that you have already implemented a fix for.

What do I think about the scalability of the solution?

It currently supports all of the features that we need in a backup solution. However, I am aware that as O365 implementations continue to grow, I suspect additional O365 backup functionality will be needed. Vembu BDR currently supports backups of O365, although it does not currently have an email archiving function to the O365 backups. This is something that we have had customers request.

How are customer service and technical support?

As with any technology based product, there are times when assistance is needed to configure, update, or troubleshoot the product. It is critical for our organization to be able to obtain support 24x7 with a team that understands their product. This is one of the areas we are most impressed with Vembu Technologies. They are always very quick to respond, provide excellent tools to their team, and are always efficient at driving the ticket to resolution.

Which solution did I use previously and why did I switch?

We had a few concerns with our previous backup solution that we were looking to remediate.

  1. The synthetic full was a forever backup, which over time would take up a ridiculous amount of space. With the Vembu BDR solution, we are able to configure a retention process of however many days we specify. This greatly reduces the amount of backup space used and ultimately saves us in hardware costs.
  2. The time needed to maintain the backups was a problem. Our volume of failed backups on Vembu BDR is at least 50% less than our previous backup platform. This not only reduces our engineering costs but also increases the morale of our engineering team, as they are less stressed about failing backups.
  3. Backup chains on our old backup platform had to be manually validated and cleaned up. I felt the risk of missing a file during this process was too high and could result in the inability to restore data. With Vembu BDR, the retention process is entirely automated within the software and requires no manual cleanup.

How was the initial setup?

Compared to other backup solutions, the initial setup was the most straightforward.

What about the implementation team?

We deployed in-house.

What was our ROI?

I would guess our tangible ROI was 12-24 months. However, for us, it was more valuable to deploy a solution that provides us confidence in being able to restore, as well as reduce the stress of our engineering team. These are invaluable items that you can't really put an ROI on.

What's my experience with pricing, setup cost, and licensing?

If backup and recovery performance is critical for your environment, then the hardware is just as important as the software. We deploy full servers as our backup appliances with only SSD disks and enough processing power and memory to support the backups and the restored servers if onsite recovery is a component of the solution.

What other advice do I have?

Any organization that is looking to deploy a backup solution in their environment with minimal time commitment and the highest level of confidence in being able to restore their data should be seriously considering one of the Vembu Technologies backup solutions.

In summary, the Vembu BDR solution currently fulfills all of the functions that we need it to at this time.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for your feedback. Good to know that our product works well and has met your backup requirements.

Regarding the feature request:


1) Disable the Windows Optimizer during backup - We are working on a feature that will allow you to run a custom script to stop/start a service on each VM selected for backup. You can create a script based on the services you would like to start/stop and run every time before/after backup to achieve this requirement. We'll notify you once this feature is generally available.


2) Email Archiving for Office 365 backup - We have added this feature to our roadmap.

For further updates & queries, you can reach us through vembu-support@vembu.com

reviewer1386135 - PeerSpot reviewer
IT Consultant at a retailer with 11-50 employees
Consultant
Sep 9, 2020
Easy to work with, integrates, and works with different operating systems
Pros and Cons
  • "When you're looking at your dashboard, you can see all your active jobs. You can see exactly if they're successful or failed and you can actually drill down and see what caused the problem. The fact you can see that right away is nice."
  • "I tested out the Vembu trial version and found that it has a lovely interface, it's easy to work with, and it's something I can teach quickly."
  • "What I would love to see on the dashboard are graphs, per backup job. I want to see the month and the days in it... If a job has failed, when did it actually fail and what percentage of it failed? Did it fail completely, 75 percent or 100 percent or did it only fail partially?"
  • "What I would love to see on the dashboard are graphs, per backup job."

What is our primary use case?

We use it primarily for backups and restoration of data, for disaster recovery purposes. We back up our file servers as well as our access control servers. We use it for standard, physical Windows 2016 servers, at this stage.

The key things we use in this solution thus far are only the backup portion, the recovery, and the reports. We will try to make use of it more extensively, but for now it's working for us.

It's on-prem at this stage, but we would love at a later stage to go to the cloud.

What is most valuable?

  • The dashboard is very nice. 
  • The solution is very user-friendly. 

When you're looking at your dashboard, you can see all your active jobs. You can see exactly if they're successful or failed and you can actually drill down and see what caused the problem. The fact you can see that right away is nice. 

It's a very simple layout, but effective. What you see is what you get. Some dashboards have these funny graphs and a lot of information. But what I want to know is, number-one, what jobs are running? What type of jobs are running? And I want to know what the job status is. If it's a red "X" I know I have to investigate. If it's a green checkmark then I know I don't have to stress about it, it has actually backed up what I've selected. It's simple. That's what you want.

What needs improvement?

What I would love to see on the dashboard are graphs, per backup  job. I want to see the month and the days in it. It doesn't matter what type of graph, but it must just give you more information. Currently it's in text format and you have to click on it and investigate. It would be nice if I could see information in a small chart as well. If a job has failed, when did it actually fail and what percentage of it failed? Did it fail completely, 75 percent or 100 percent or did it only fail partially?

Then we would know we have to look at settings, or maybe there's a permission issue, or maybe the unit was offline. Currently it's just showing a red "X" and you have to go in to have a look. If it gave you some information such as "100 percent complete, successful," and not just a checkmark, and if it failed it would tell you, "75 percent successful," then you would know more.

For how long have I used the solution?

We've only been using the product for three months, and only on three servers.

What do I think about the stability of the solution?

It's very stable, unless you have somebody messing around. Otherwise, it should not have any issues.

What do I think about the scalability of the solution?

It's scalable. It's similar to industry standard backup and disaster recovery solutions, like Veeam. 

We want to move to the cloud at a later stage, and we also want to do backups of Office 365. We're in the process of moving from webmail to Office 365. Once we're there, we're going to use the same platform to make backups of critical user data and mailboxes.

Although Office 365 has retention and backup solutions in place, we prefer to use Vembu in addition, on top of that, for our high-level users, to be 100 percent sure. Microsoft can maybe give you 30 or 60 days of retention, but if you have your own backups, you can go back to one year, based on the typical needs of users.

Once we have our Office 365 portion up and running and maybe one or two email users, I would love to perform a backup online. The challenge we have is that our upload is a bit slow. We might need to use a satellite link, but within the next month or two we should have a solution and the internet should not be a problem. Then we can most probably run some of these backups from the cloud version. The idea is to ultimately move to the cloud.

Currently, the information we back up is for about 60 to 80 active users, across all the employees in the company.

How are customer service and technical support?

The salespeople I've dealt with are fantastic; they are great people. They wanted the solution to work and they only stopped phoning me the moment I told them, "Listen, I'm alright. I'm okay now." They wanted to make sure that the application was working and meeting our needs. That was very nice.

And obviously, you can contact them anytime and they will help you. Their technical support is great. It's top-notch. The turnaround time is quick. The last time I contacted the person I have always dealt with, within a couple of hours he contacted me. It's not like it's 24 hours or 48 hours, it's less than that. It is good.

Which solution did I use previously and why did I switch?

It's a very nice, easy, and economical solution. I'm coming from a Veeam background, but Veeam is a bit expensive. That's why we opted for Vembu. I tested out the Vembu trial version and found that it has a lovely interface, it's easy to work with, and it's something I can teach quickly. With Veeam, you must attend courses to understand it; you can't just show somebody. If I'm on leave, or I'm leaving the company, I can give anybody in my position a quick rundown.

The company I'm supporting now is not a corporate company or a listed company. The company I used to work for was a listed company and they were forced by the auditors to use a certain type of backup solution but it was expensive. When I started with this smaller company, they didn't have any backups. If something happened they would lose all their information. I was browsing the web looking for an economical but effective solution to meet the needs of this organization. I was surprised, as I had never heard about Vembu. But I checked them out and that's where the journey started with Vembu.

It's cost-effective for us.

How was the initial setup?

The initial setup is straightforward. And what was nice was that I had somebody on the line to talk me through it, just to make sure. You're allowed to play around with it to get more familiar with it. Coming from a Veeam background I tried not to compare it with that. I had to work with it to make 100 percent sure that I appreciated Vembu.

I figured out most of the things by myself because it's straightforward. It's very easy if you have some form of IT or backup background. It should not be a challenge or an issue. Maybe if you're brand new to computers it could be a challenge but if you have some experience with running backups it's easy to work with.

The deployment was done within two days because we don't have a big setup. It was just me involved in the setup, from our side, and for maintenance I have an IT assistant. If I'm not there, he can handle it as well.

What about the implementation team?

My experience working with the Vembu person during the setup was good. They are very proud of the product. They want it to work.

What was our ROI?

It's still too early for us to see ROI. 

But the annual cost is so low that it's going to be difficult to calculate a return on investment. But if we are going to do backups of Office 365 and those types of things, the business might see ROI, because then you're working with a lot of user information as well, and they can see the reports.

What's my experience with pricing, setup cost, and licensing?

It's more affordable than Veeam, so smaller companies can afford to have a solution like this in place, which is very nice.

For three licenses we pay not even 3,000 Rand per annum, which is a bargain with what you're getting. It's not expensive if you compare it with the counterpart.

Which other solutions did I evaluate?

I didn't evaluate any other options other than testing Veeam for a month. I know that product and it's fantastic, but when it came to going from trial version to live version, it was a bit expensive. I went for Vembu because I could pay a third of the price and get the same service.

What other advice do I have?

When I look at a product like this there are a couple of basic things it must do: 

  • I must be able to access it easily, deploy it easily
  • It must be secure. 
  • If I want to make changes, updates must be easy as well. 
  • It must be integratable, compatible with different operating systems. 

Vembu ticked all the boxes.

Do you know when a business starts to appreciate a backup solution? When it loses information and needs to recover it. If your senior management is not very risk-minded or they tend to see these things as a waste of money, the moment they lose information and you can restore it within no time, they start to respect the product and they are more than willing, when you go to them for upgrades or improvements, to actually pay for them because they know you're adding value to the business. It's not just an expense.

For a small company like ours, I would rate Vembu at eight out of 10, because while the dashboard is very nice, there are some things that the major backup solutions provide as a stock-standard, like the graphing information. Most backup solutions offer it standard. I also give it eight out of 10 because I want them to improve, but it would be nice to move closer to 10. It may take them a while to get there, but with Vembu I can sleep. I don't have to worry and that's good.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for your feedback.


We will forward your suggestion to our team on improving the dashboard. We are also working on improving the reports that will be available in our next release - Vembu BDR Suite v5.0 scheduled in December 2020.


For further updates, please get in touch with our team through vembu-support@vembu.com.

Senior Full Stack JavaScript Developer at a hospitality company with 1,001-5,000 employees
Real User
Sep 2, 2020
Encrypts traffic when transferring it to its destination
Pros and Cons
  • "There is an option to back up a specific folder from a specific source, not the whole virtual machine."
  • "If our country is hit by a meteor, I have secured data in another country on the other side of the world, then I can start the restore process immediately with this solution."
  • "They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement."
  • "The compression is unusable in every scenario because the data that we backup is too different, according to each type."

What is our primary use case?

Currently, we use Vembu for weekly backups of our virtual infrastructure and monthly backups for separate, confidential data.

We use it only with VMware.

How has it helped my organization?

If our country is hit by a meteor, I have secured data in another country on the other side of the world. Then, I can start the restore process immediately with this solution.

What is most valuable?

There is an option to back up a specific folder from a specific source, not the whole virtual machine. 

The encryption is a must in these days. You can't do anything without encryption of your traffic or data.

What needs improvement?

The compression is unusable in every scenario because the data that we backup is too different, according to each type. Therefore, the compression is not applicable everywhere. So, we don't use the compression at all.

They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement.

What do I think about the stability of the solution?

It's pretty stable. We haven't had any issues with the software, like crashing or freezing.

What do I think about the scalability of the solution?

I don't have any of the reservations about the scalability because we currently use it on a single machine. 

We have about three users who are part of the IT department, including two senior administrators and me, as IT manager.

How are customer service and technical support?

Our account manager has provided us with great information and support. He is always on time. I haven't needed to wait more than two hours to read the answers to my questions.

Which solution did I use previously and why did I switch?

Three years ago, we started the project to duplicate our infrastructure in every single aspect and needed to create daily backups of our virtual machines.

We picked Vembu two years ago, but switched to another solution which comes with integrated backup for virtual machines. This year, we start another project, which is to create offsite backups somewhere in the world. There were some requirements: the backup storage to be encrypted, the transfer to be encrypted, and not be so expensive. So, I looked at Vembu and Vinchin again. We were only satisfied with this tool (Vembu) when we started talking about money, because it was cheaper and could easily encrypt our non-dedicated storage.

How was the initial setup?

The initial setup was as easy as one, two, three. I downloaded the software, then ran the application. They have a perfect documentation section on their website where you can find what you need: this tutorial.

Our deployment was about an hour.

We always start any project with a deployment strategy. This includes some type of testing. We go in with the result that we want and compare the software with our requirements. If it fits, then we start to reach the end result.

What was our ROI?

Currently, our whole offsite backup project, including Vembu, is about $500 per year to back up everything that we have. It is a lot of data, about 50 terabytes.

What's my experience with pricing, setup cost, and licensing?

I find the licensing model to be valuable. The payment model is done with a set price or per virtual machine, and it is also done annually or on a permanent basis. You can choose whichever licensing model you prefer.

For our company, the current price of Vembu against Veeam is a few times cheaper. In our infrastructure, if we picked Veeam, we would have to pay about $20,000 per year. Now, we are currently paying about $2,000 per year for Vembu. You can do the math. The price is great.

Money always matters, so it could be cheaper, but this is not realistic for the market.

Which other solutions did I evaluate?

When we started to look for this type of software, we had to choose between Veeam, Vembu, or Vinchin. Vinchin is a new player on the market. 

We integrated a service provide into our own solution. This is why I picked Vembu at first, because it can be integrated with a third-party service provider and was the only software able to be integrated into our solution. Vembu offers a cloud offsite service, which is a type of Vembu storage where you can store your backups if you don't have other options.

Vinchin is easier to use with simpler interfaces. However, when you read the features, because it is new software in the market, there were not some functions built-in, like encryption. Vembu encrypts the traffic when it transfers it to its destination. According to our Vinchin and Vembu comparison, Vembu is pretty complicated against Vinchin, but Vembu is easier to install and update.

Reasons why we went with Vembu:

  1. The price. 
  2. The integration option. 
  3. They offered a lot of additional features that we don't use currently, but you never know what you will need in the future.

What other advice do I have?

The software is currently satisfying our needs for us. We aren't using all of Vembu features at the moment.

We use data reservation in our offsite data backup.

It is compatible with almost everything that exists on the market. It's compatible with VMware and Hyper-V. With VMware, it works very well. We haven't had any issues so far. 

I would advise to try it and not to look at the prices of the top players on the market, though do look at alternative software. Sometimes, you need to try more than one or two solutions, then switch to whichever one is better. Pretty often, we speak to some not-so famous product or company to complete our approach.

I would rate the solution as a 10 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for your feedback.


We will forward your suggestion regarding cloud backup solutions to our management for consideration.


For any queries, please get in touch with our team through vembu-support@vembu.com.

System Engineer at ISB
Real User
Aug 25, 2020
A cost-effective backup that needs to improve by allowing for simultaneous monthly and weekly backup jobs
Pros and Cons
  • "Because all our servers are hosted on VMware, the VMware backup is the most valuable feature. The integration and backup with VMware are very good."
  • "This solution has help us deliver an enterprise level data protection solution and reduced budgets."
  • "There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup."

What is our primary use case?

Our daily scheduled backups are only with Vembu. We are using the disk based solution only.

We are a business school.

How has it helped my organization?

We have restored with the full backup. It was completely fine using Quick VM Recovery. The time frame depends on the size of the server, e.g., if it is 100 GB, then it will take an hour. Restoring would not be possible without Vembu.

What is most valuable?

Because all our servers are hosted on VMware, the VMware backup is the most valuable feature. The integration and backup with VMware are very good. 

The compression is fine because it is compressing the full backup files. For example, if our full backup is 100 GB, then it can be reduced down between 40 GB to 80 GB.

What needs improvement?

There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup.

For how long have I used the solution?

We have only been working with Vembu for a few months.

What do I think about the stability of the solution?

The performance is good. There are no issues with performance.

Backups are run at night, then we check them in the morning. We don't do active maintenance.

What do I think about the scalability of the solution?

If we have multiple jobs running at the same time, then the performance will be reduced, e.g., if you run four or five jobs at once. If only one job is running, then the solution can be very fast.  

It is deployed across our entire network, but we have a very small environment.

How are customer service and technical support?

Their technical support is good and helpful. Their response time is as we expect it to be. If I raise a case, they will come back to me within half an hour to an hour at maximum.

Which solution did I use previously and why did I switch?

Previously, we used Veeam Backup, but we replaced it with Vembu. We switched because Vembu is more cost-effective. So, price was a factor.

How was the initial setup?

The initial setup is straightforward and doesn't take much time.

What about the implementation team?

It takes two people to deploy it, e.g., a backup admin and I deployed it.

What was our ROI?

This solution has help us deliver an enterprise level data protection solution and reduced budgets.

With our manual backups, we can combine two or three jobs into one, taking three hours. We are reducing our time spent on backups by approximately two-thirds.

What's my experience with pricing, setup cost, and licensing?

One month ago, we subscribed for one year.

Which other solutions did I evaluate?

At another organization, I have worked with Dell EMC NetWorker and Commvault (about two or three years ago). Dell EMC NetWorker can do the weekly and monthly backups that Vembu cannot.

What other advice do I have?

We are not using the deduplication feature. I am not 100 percent sure how the deduplication works on Vembu.

I would rate this solution as a seven out of 10. The product is good, but they need to resolve the multiple policies issue that is currently restricting us on the server.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for the feedback.


Regarding the full backup scheduling policies, we will add this feature to our roadmap.


The backup performance would impact due to various factors such as network, availability of backup server resources, etc. So we suggest that you have enough resources on the BDR backup server to run simultaneous backup jobs. You can refer to our sizing guide for more details - https://www.vembu.com/guide/vembu-bdr-suite/en/backup-offsite-dr-server-size-requirement.html.


For any queries, please get in touch with our team through vembu-support@vembu.com.

IT Director at a financial services firm with 51-200 employees
Real User
Jul 16, 2020
Cheap, easy to install, agentless backup with responsive support
Pros and Cons
  • "Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the day or time that I send them an email."
  • "This solution helps us deliver an enterprise level data protection solution and reduces budgets."
  • "I saw that it's not possible to have the last full backup duplicated on our site. Therefore, if I have a lot of information on the main site, I would not want to copy any information to those site servers. It would be nice to be able to make a copy of the last full backup."
  • "With the free version of Vembu, you receive three virtual machine backups. However, if you buy the NetworkBackup Enterprise version, you don't have access to the features seen in the free version."

What is our primary use case?

We are using the Enterprise version for backup. With the license that we have now, I'm using the NetworkBackup application. This includes having email backup with MS Exchange Server, which is very helpful because we can restore by mailbox or mail. We don't have to restore the entire server.

We also have FAS, Windows Subsystem for Linux, and MySQL databases. It is very easy to use with them.

I have some virtual machines. I use an VMware ESXi server to back them up.

How has it helped my organization?

I have a strategy in the company where everyone needs to bring all their important files on the server. People should not be keeping their folders on their computer because of two types of situations:

  1. In the last two months, there were situations where the local hard drive failed, people were very happy to have their files on the server. 
  2. There have been three times where people modified the file, then asked me if it's possible to get back the file that they had before, so I used the backup. 

I just started backing up to virtual machines. They are very good if something happens. I can restore to another site. There are a lot of options to restore with virtual machines, such as, mounting on another server to open mount locally and extracting some files. I was very surprised because it seems like we have a lot of options. 

What is most valuable?

I was very happy seeing that the incremental backup was very nice because the modified files are taken from the number of times it was modified. Thus, if I have a file I modified two years ago, I don't back it up each time.

It backs up from the latest version. I can write there that I need the last three modified images of the file. One image could be from a year ago, another one or two days ago, and the third from three years ago. It does not delete by date.

It is easy to use. There is an offsite DR solution where I can keep an offsite copy of the backups. 

The transfer is encrypted. I checked the storage pool's compression and not a lot of space was used. I was expecting more, which is why I think the compression is good.

What needs improvement?

I saw that it's not possible to have the last full backup duplicated on our site. Therefore, if I have a lot of information on the main site, I would not want to copy any information to those site servers. It would be nice to be able to make a copy of the last full backup. 

I have sent a lot of missed scheduled emails, but maybe I'm doing something wrong. I will try contacting support to see what I can do better. 

For how long have I used the solution?

I started two months ago. 

What do I think about the stability of the solution?

Nothing has happened other than expected until now. We have had no errors.

A system administrator and I are doing deployment and maintenance. He checks the tasks every day.

What do I think about the scalability of the solution?

It's 100 percent scalable because we can add as many servers as we want. 

How are customer service and technical support?

Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the day or time that I send them an email.

Which solution did I use previously and why did I switch?

A long time ago, I used Symantec Backup. I cannot compare the two solutions.

I was trying to find a backup solution two months ago. I googled for the best backup solution vendors in 2020. I saw Vembu. It was listed as very easy to use and cheap for what it's doing, as a platform. I started a trial (pilot). When I checked the license prices, it was free which was in my budget. I was really happy to find that someone from a management location could do backups using the service.

The price for Vembu was very important and key to our decision-making. Also, Vembu support was very important. When I didn't know how to do anything, I wrote to support and the response time was quick. Basically, it was cheap, easy to install, the agentless backup was very nice, and support was very responsive

How was the initial setup?

The initial setup was very easy. It integrated easily with Windows, Linux, and NetApp backup.

The deployment took about one hour (max) per server.

What was our ROI?

This solution helps us deliver an enterprise level data protection solution and reduces budgets. 

What's my experience with pricing, setup cost, and licensing?

With the free version of Vembu, you receive three virtual machine backups. However, if you buy the NetworkBackup Enterprise version, you don't have access to the features seen in the free version. This is a situation that Vembu should solve. This caused a misunderstanding between sales and us. I was hoping if I buy the licenses, then after the trial I would not have to purchase virtual machine licenses. Maybe they should offer these three virtual machine backups as part of the Enterprise license.

Which other solutions did I evaluate?

I tried to install two other solutions. However, I found Vembu very nice because in its trial period, it includes all the features. During the trial period, I was able to check exactly what happens if I use another type of solution from Vembu, and it was easy to test.

I chose this backup solution because it fits what I need.

What other advice do I have?

Try it and see what it can deliver. It is very easy to test and check the licenses. 

The only situation that was not what I expected: I need to have a full copy of the backup, plus a live session of the back up which involves a lot of copies. I need a lot of hard drive capacity offshore and offsite.

I don't know how to check the deduplication.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for the feedback.


Your request for the feature to have only the latest full backup in your site (hard-drive) is added to our Roadmap. However, you can currently achieve this requirement by choosing the backup to tape option that allows you to archive full backups on tape drives.


To check the storage reduction, you can view the reports on the BDR Backup Server GUI (Available on v4.2 and above). You can also navigate to the backup storage location and check the properties of the sgstorage folder to know the space used by backup data and compare it with the original data size.


For further updates or queries, please get in touch with our team through vembu-support@vembu.com.

Owner at Ali Network Solutions
Real User
Jan 26, 2020
Reduces downtime when VMs drop off
Pros and Cons
  • "I am able to run Vembu on Windows NAS, which is beneficial. It does install on a Windows-based NAS. You can have the server running from the location where you are storing backups. You don't need a separate server for it in this case."
  • "Vembu has helped to reduce at least a day's worth of downtime, saving several hundred dollars every six months by allowing me to recover VMs quickly instead of rebuilding the whole environment from scratch."
  • "There was one issue though with the hardware IDs. When I went to a different version of Hyper-V, the hardware IDs weren't restored and the machine got two new IDs. The preliminary unique IDs weren't restored, so I had to reactivate programs."
  • "Whenever I've tried to contact the tech support, they say upgrade to the latest version. The problem with that is the old backups need to be all done again because it appears that on each version upgrade the old backups no longer continue."

What is our primary use case?

I've actively been using the Vembu product for backups. It is being used to back up the Hyper-V environment that I have. If the hypervisor has hardware problems, e.g., all the storage dies, you can run up a new Hyper-V server, then restore the VMs onto it. It doesn't take that long. So, you are up and running within several hours of restoring it. Also, you can restore individual files. Therefore, it's a full VM-based image backup as well as a file level backup, if you want to restore the files that way. There is also an option to restore AD users, computers, and contacts, in addition to Exchange databases at the brick level.

I'm mainly working with home-based customers. I don't have any business clients yet.

It's on-premise, not cloud-based at the moment. I'm planning to possibly have replication to an external site since my Internet link is much better now. That will be done in the future. I'll probably replicate to a private cloud somewhere.

How has it helped my organization?

The main thing is recovery. I have had a lot of hardware failures quite recently due to power fluctuations and overheating. Therefore, I am using it on a lab environment where I test things for customers. It has helped to reduce time. For example, one of the hypervisors died, so I loaded up another non-clustered machine and just restored the previous night's backup, then the VMs worked fine. 

I am able to run Vembu on Windows NAS, which is beneficial. It does install on a Windows-based NAS. You can have the server running from the location where you are storing backups. You don't need a separate server for it in this case. This is only available with the licensed version.

What is most valuable?

The image backup on VM is the most valuable feature.

You can restore to another location or another physical/virtual machine. You can do P2V as well as V2V. That is what I have found most useful.

What needs improvement?

The encryption feature seems okay. When you change versions, then I have found it to have problems. An example: I was on version 3.9, and I had an encrypted VM. It was restored from version 4 onto a newer Hyper-V server. So, I went from maybe a 2008 to 2012, and it was restored and then it didn't restore, and because of those changes, it didn't like the encryption. But, generally if the version and the hypervisor version are the same, then you shouldn't have any problems with it.

There was one issue though with the hardware IDs. When I went to a different version of Hyper-V, the hardware IDs weren't restored and the machine got two new IDs. The preliminary unique IDs weren't restored, so I had to reactivate programs. That was the only downside.

For how long have I used the solution?

I have been using it close to two years.

What do I think about the stability of the solution?

The stability has been okay. If you put too much load on it, then it does become a bit unstable. The server that you are using does matter. Whenever I've tried to contact the tech support, they say upgrade to the latest version. The problem with that is the old backups need to be all done again because it appears that on each version upgrade the old backups no longer continue. They need to be done as a full backup again. 

I haven't had too many issues with failed backups. There were some backups failing, but I found that was just before the drive failures. So, there were multiple drive failures which caused the problems, but the product itself has been okay. 

At times, when I have done a restore or mount multiple images at the same time, it has become a bit unstable. However, I just needed to restart the Vembu service, then it started working again. 

It's fairly straightforward to restore and do backups. It keeps on running. There is not much in terms of maintenance required. It has recovery points that you can retain, so it's pretty much a send and forget solution. You can have it running indefinitely.

What do I think about the scalability of the solution?

It appears to be scalable. If you have a cluster, it will back that up. Also, if you run out of storage space, then you can add more storage to it. So, you can add an additional storage pool from a USB, then allocate that to be used. For example, if you run out of space on one NAS, but that NAS has access to another volume, you can add that as another storage pool so you can have multiple storage pools. 

How are customer service and technical support?

The technical support's response time was okay. I had to wait several hours for a response, but that was probably because of the time difference. All in all, it was quite acceptable and sort of normal.

Which solution did I use previously and why did I switch?

I've been using Veeam for quite some time with other customers. I don't know of other customers who use Vembu, but it's very similar to Veeam. I'm finding it quite similar to Veeam, which is good. Because if anyone wants to move to Vembu, and they've used Veeam, they will pick it up quickly.

I came across Vembu when I was searching for alternatives for Veeam with any type of image backup for Microsoft Hyper-V. I came across Vembu who had at the time was giving backups for up to three VMs on the free version. I was sort of growing with my VMs. I had three, but I soon crossed that amount. That's how I came across Vembu: I found there were cost limitations and was looking for an alternative to Veeam that did the same sort of thing.

How was the initial setup?

It was fairly straightforward to install and get running. However, installing the agent on the hypervisor was a bit tricky, because the version that I was using is just a core version. So, it's has no GUI. In that version, there were some special instructions, which we did have thankfully, and there were a few extra steps that I needed to take to install the agent. What normally happens is the agent can be pushed out from the BDR Server, but that wasn't working on the core version. The initial setup was not relatively easy, but not relatively hard, it was just in-between.

The deployment took an hour and a half. 

The implementation strategy was to try and get the BDR Server running to sort of simplify things. Then, we could have another server just as a backup server. 

What about the implementation team?

I deployed it myself. I did use some documentation that they had. So, it was more or less trial and error. I was running a Windows OS on the NAS, and they didn't exactly say that they supported it. They just said, "If it works, it works. If it doesn't work, then you'll have to get the full OS because mobile NASs come with a Windows Storage Server." They didn't really certify to run on that. However, in the end, it did work quite well.

What was our ROI?

When one of the VMs dropped off, I was able to recover fairly quickly. Therefore, I have noticed a return on investment. It has helped to reduce at least a day's worth of downtime. Which, if I didn't have the image backup, I would be loading all those VMs again. Some of them did take time to build. So, a case per a day if not more, because the other option was just to rebuild the whole environment from scratch if I didn't have those image backups. So, about every six months, I am saving several hundred dollars of downtime.

What's my experience with pricing, setup cost, and licensing?

I was using their free version, which had limitations, so then I went to the licensed version.

It has actually benefited my operation a fair bit. VMware requires a special hardware while Hyper-V runs on pretty much anything. It doesn't require any special hardware, so it saves a bit of money. Because Vembu does Hyper-V backup, there is no limit on how many VMs you can have. The newer version has a 100 VM limit on the single license, which has been greatly beneficial, because on one host a 100 VMs is a fair bit. 

The licensing model is quite complicated; it's not simple. An example: If you have a physical server, you have to pay more for that license than you do for a host. It could be running several VMs and that could be a server VM as well. Then, for web station machines, there is no license for those machines and they have no desktop OS - the free version has all this functionality. Their license model needs to be looked at and simplified.

At the moment, I am doing Vembu for one host. My costs are about $25 USD a month for a single host up to 100 VMs. It's just the license per host with one CPU, but if I did choose offsite cloud replication, they do charge for the data. They charge per gigabyte, or something like that. They have plans. 

When they changed to the newest version (4.1), they have more VMs allowed on the free version. Before, there were only three VMs allowed on the free version, and if you needed to back up more than three VMs, you had to get the paid version. Now, you can have up to 10 VMs on the free version. This was when I was just crossing over to 10 VMs or was very close to it. If I had known, then I would've not paid for the monthly licensing cost. I've since crossed 10 VMs, so this doesn't matter to me, but it will matter to someone who only wants to back up a few VMs. E.g., if they had five VMs and were forced onto the licensed version, then in the update, the free version could back up 10 VMs.

Which other solutions did I evaluate?

I know that the normal Windows Backup won't backup the VMs if you're using it in a HA Failover Clustering environment. If you're using it in a clustered high availability environment, it will back up the VMs. That is the main difference I found. But, in terms of backing it up, Vembu does support the HA Failover Clustering, so it can back up when you have VMs on a Cluster Shared Volume. It can back up those VMs unlike the built-in Windows Backup, which doesn't support that.

I evaluated Altaro but there were some requirements that you needed for install on the Windows-based NAS. That was my main issue at the time. Because of the way I planned to have the backup solution running on the Windows-based NAS, a few of the solutions wouldn't install or had problems.

A lot of the other people that I know use Veeam, StorageCraft ShadowProtect, and Kronos. Not too many people that I know use Vembu, but I found it to be the equivalent of Veeam in some ways. It does work very similarly in its functions.

The pros for Vembu vs Veeam are Vembu's license cost for a host seems to be much cheaper and Veeam might not run on certain hardware. The Veeam Backup & Replication Server has some hardware requirements that I could not get to install on the net, but Vembu installed quite happily.

The cons for Vembu vs Veeam are Vembu's licensed model is a bit complicated, and if things go wrong in Vembu, there is less support out there. You do have to contact Vembu's support to have a look at a problem, whereas with Veeam, there is quite a bit of knowledge out there in terms of online forums. 

What other advice do I have?

I have learned just how important backups are. 

My advice would be try and implement it on virtual environments. Don't implement it on a physical environment because the licensing costs would be much higher. You will have less options for recovering VMs. It would be wise to have a cluster. Also, the BDR server should be well spec'd. You can run on the minimum spec, but it is recommended that it has some definite amounts of RAM on it. 

I am planning to use Vembu to work in VMware, but I have not done that yet. After I pick up some customers, I might try to push it out to them in their VMware environment. At the moment, it's just Microsoft Hyper-V.

I don't really use the deduplication feature.

I would probably rate the solution around seven and a half out of 10. It missed out on a few scores because each time when you upgrade the version, you have to do all the backups again. That's why I didn't give it a 10. If it didn't need to do all the backups again when changing the version, then I would have given it a 10 easily.

In the near future, if Vembu stays the way it is now with its licensing costs and everything else, then I will continue to use it and expand on it. I will try and push it out to some of my customers as well. A lot of customers just use Veeam or Kronos at the moment and may switch for the cost savings.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for your feedback, Assad.

We regret the inconvenience you faced with the existing backup jobs when upgrading the backup server. Until our previous release, we were using our proprietary CBT to perform Hyper-V incremental backup. In v4.1, we updated the driver with Microsoft RCT for Windows server 2016 & above. Any driver-level update automatically demands a new full backup for existing backup jobs. We don’t make driver-level updates for each version. You can expect a seamless upgrade process for our upcoming releases.

Regarding your concern about the change in VM ID when restoring the Hyper-V VMs, we already have this feature in our roadmap. In our next major release, you will be able to restore your VMs with the same VM configs like ID, network settings, etc.

To accommodate the varying levels of backup requirements from businesses of different sizes, we have multiple pricing editions and licensing options. We have taken your feedback to our product team. We’ll make sure our pricing and licensing are simpler in the near future.

For further updates & queries, you can reach us through vembu-support@vembu.com

Team Lead IT Infrastructure & Support at Africa Prudential Plc
Real User
Oct 12, 2020
I schedule the backups the way I want them and I don't have to worry about them
Pros and Cons
  • "The main difference I see between Vembu and the other solutions we've tried is that with Vembu, you don't need anybody to tell you what to do. Once you have done the installation you just look at the user interface — it's very friendly — and you can do things yourself without resorting to help from anybody."
  • "Vembu has also ensured that the disaster recovery aspect of our business is well taken care of."
  • "The pricing of Vembu could be better."

What is our primary use case?

We use it for replication to our disaster recovery sites for the storage we have on-prem. We needed our critical infrastructure and our critical applications backed up. We needed to have something we can restore from when we have an issue.

Our environment is hybrid. We have some of our servers on-prem, some on Azure, and some on AWS.

How has it helped my organization?

With Hyper-V it helps to ensure high availability. Before I started using Vembu, if I wanted to back up my Hyper-V what I would normally do is go to the folder where I have the VM and copy the hard disk, the VM image. With that I would be able to restore easily. With Vembu, with just the click of a button, it does my backup. I've done a series of restores to test what I'm backing up because that's the essence of a backup — to see how it comes back — and it comes out fine. In VMware you don't just copy your image, but for VMware Vembu also does a perfect job.

Vembu has also ensured that the disaster recovery aspect of our business is well taken care of. It is very critical to the business to have a tested backup. Vembu has helped us a lot in that way. We have restored from Vembu backups several times.

It has saved us a lot of money, but it's not quantifiable. If you have an issue that would cost a whole lot of money but you have a proper backup solution so you don't have to spend that money, you just restore. It might have saved us millions, in Nigerian money.

It saves us time because I just schedule the backups the way I want them and that's it. I don't have to worry about my backups. I'm certain that my data has been backed up. It saves a whole lot of man-hours.

What is most valuable?

The backup is very reliable for both VMware and Hyper-V.

In terms of the compression, Vembu's product is quite good compared to what I've seen from other products. 

The encryption is okay. That security feature is fine. You have the option of either encrypting the backup or not. I don't use it in all cases, but I will use it if I'm backing up something and it will be taken outside of our environment. For example, if I'm backing up a VM to an external tape drive or hard drive, I will use that option, to give it another level of security.

What needs improvement?

They keep on improving and I can't see anything that they need to add for now.

For how long have I used the solution?

We have been using Vembu for the past four years.

What do I think about the stability of the solution?

This year was the first time I had an issue with it. I don't know how the issue started. I called their support team and they told me what to do. I tried it but I then decided to simply do a fresh installation.

What do I think about the scalability of the solution?

Vembu is very scalable because it gives you everything you could want. Our environment is medium-sized.

We definitely have plans to expand our usage of it. When you get value from a product you love to do more with it.

How are customer service and technical support?

I love Vembu's customer care. If you have any issues or questions, they respond and their response time is quick. Their technical support is good. I would rate it at eight out of 10. I had a conversation with them last night. I sent them an email and they immediately responded.

Which solution did I use previously and why did I switch?

Prior to using Vembu I tried Acronis. That is what we were using before we dropped it for Vembu. The main difference I see between Vembu and the other solutions we've tried is that with Vembu, you don't need anybody to tell you what to do. Once you have done the installation you just look at the user interface — it's very friendly — and you can do things yourself without resorting to help from anybody.

If I want to back up a VM or all the servers I have in vSphere, I just drop the password of vSphere and it will do everything automatically for you. You just tell it what you want to back up. Acronis doesn't work that way. The guys on my team found Acronis difficult to use. In terms of user-friendliness, Vembu does a better job. With the click of a button, you know what you need to do.

Acronis would time out most of the time. If you have a slight network-connectivity issue, it causes a problem.

I found Vembu by searching online for free backup solutions. I saw a lot of solutions but that is how I started with Vembu, with their free version. I saw that it solved my problems.

How was the initial setup?

To install Vembu, the only thing that takes time is the download. But once you have downloaded it, within 30 minutes you are up and running. You schedule your backups and you go to sleep.

I was the only one involved in the setup.

There are two guys on my team who maintain it. They have administrative rights on Vembu, like me. They also have many other responsibilities besides Vembu. It doesn't take a lot of effort to maintain it. Once you're up and running you just check your backups and the status to make sure that everything is running. And if there is an issue, you check the log to see why you are having that issue.

What about the implementation team?

I did not need a third-party to deploy Vembu. But when I used Acronis, I had to call their support. Acronis has a partner here in Nigeria that I worked with. The fact that I had to work with a partner with Acronis, and I didn't have to with Vembu, is a major difference.

What was our ROI?

The overall return on investment is quite good. It's good for the business. The margin is on the positive side.

What's my experience with pricing, setup cost, and licensing?

The pricing of Vembu could be better. They have a good product, and I know good products cost money, but they need to find a balance.

Which other solutions did I evaluate?

I also looked at Veeam. I used Veeam for a while before Acronis. Veeam is a fantastic product. I think it is one of the best. It is in the same class with Vembu. I went with Vembu because it is very easy to use. It is easy to install. With the click of a button you can manage everything: add a VM and do your backup.

What other advice do I have?

It gives me peace of mind. If your infrastructure backup is up and running and trusted, it gives you peace of mind.

I have recommended it to a number of people.

It's important to note that most backup solutions will tell you that you can download and use their solution for free. But the truth is that that is not the case for almost all of them. After some time, you will have to pay for a license to backup critical sources.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for the feedback, Chukwu.

We are glad that Vembu BDR Suite has met your expectations and worked well for your environment.

For further updates or queries, please get in touch with our team through vembu-support@vembu.com.

IT Infrastructure Team Lead at a government with 201-500 employees
Real User
Sep 1, 2020
Provides us with cost-effective VM backup
Pros and Cons
  • "It backs up our virtual machines with the CBT, Changed Block Tracking."
  • "Overall, this suite is very good; it delivers an enterprise-level data protection solution and helps us reduce our budget while being cost-effective."
  • "The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports."

What is our primary use case?

We have a multi-tenant environment with multi-cloud, but we are only using this for our local data center backups. This is a small setup with around 50 to 60 VMs.

How has it helped my organization?

We are able to back up our local virtual machines. Without backup we could end up in very critical situations.

What is most valuable?

It backs up our virtual machines with the CBT, Changed Block Tracking. This is a common feature. We don't have a complex hierarchy here because we have a local data center with minimal use. 

The compression ratio is fine and the deduplication is as well. We are not using the encryption feature yet, as we only deployed it recently. We may use it later on.

What needs improvement?

The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports.

For how long have I used the solution?

I have been using BDR Suite for about three or four months.

What do I think about the stability of the solution?

The stability is okay, it's running fine. Up to now we haven't had any negative issues.

How are customer service and technical support?

Technical support is good. Whenever I raise a ticket they reply in a timely fashion.

Which solution did I use previously and why did I switch?

Our basic goal is the backup of our infrastructure. We chose this platform because it's cost-effective.

How was the initial setup?

The initial setup is very straightforward. The solution is very easy. It's not a complex one where we need to follow detailed diagrams. I installed and tested everything and it's running fine now.

Initially, I had some issues but I fixed them myself. When I deployed this tool it was having issues with some virtual machines, specifically with Windows 2019. Fortunately, I was able to fix that issue by updating the Windows version to the latest software.

The whole setup took one or two days, including the installation and configuration of servers. 

Fixing the issue I mentioned took some days because I need to update the servers. Otherwise, the overall deployment did not take a long time.

In terms of a deployment plan, before deployment I considered my whole environment and then I started the deployment. Our IT team is just three or four people and I did it myself.

What about the implementation team?

I didn't need too much help for Vembu, other than for licensing. They helped me on the licensing purchase.

What's my experience with pricing, setup cost, and licensing?

The pricing is very good compared to Veeam. Veeam is very well-known software for backup and replication, and comparing Vembu to that, from the financial aspect, Vembu is very good.

Which other solutions did I evaluate?

I deployed Veeam and it worked very well, but the problem was that its price was very high. As a result, I searched for another solution and found Vembu. I deployed it and we have been happy with it. For us, the major difference was the pricing.

What other advice do I have?

Our environment is at a very basic level. We don't have multi-level vCenters or cloud. Vembu BDR Suite is working fine for us. Right now we have only three hosts with virtual machines and it's okay for us. 

Overall, this suite is very good. It has features which we use like a backup proxy and test processing. It delivers an enterprise-level data protection solution and helps us reduce our budget. It's cost-effective.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
BhavaniShanmugam - PeerSpot reviewer
BhavaniShanmugamProduct Analyst at a tech vendor with 51-200 employees
Vendor

Thank you for your feedback.


We are currently working on improving the reports and will be available in our next release - Vembu BDR Suite v5.0 scheduled in December 2020.


For further updates, please get in touch with our team through vembu-support@vembu.com.

Buyer's Guide
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Updated: June 2026
Buyer's Guide
Download our free BDRShield Report and get advice and tips from experienced pros sharing their opinions.