

Dell Avamar and BDRShield compete in the backup solutions category. While Dell Avamar offers strong pricing and support, BDRShield has the upper hand due to its superior features, making it worth the higher price.
Features: Dell Avamar offers client-side deduplication, reducing backup windows efficiently. It supports file-level, SQL Server, and NDMP backups and provides quick recovery and robust integration with VMware and Data Domain. BDRShield offers advanced features such as flexible cloud integration, agentless backups, and impressive data compression.
Room for Improvement: Dell Avamar needs better metadata management and support response times. Integration with Hyper-V can be inefficient. BDRShield could improve user interface simplicity and technical support response times, although it offers licensing flexibility.
Ease of Deployment and Customer Service: Both products are widely deployed on-premises, with BDRShield also used in hybrid cloud environments. Dell Avamar's customer service experiences vary, especially post-acquisition by Dell, whereas BDRShield users report smoother technical support interactions.
Pricing and ROI: Dell Avamar is priced higher due to its hardware and software bundle but provides significant data deduplication benefits. BDRShield is more cost-effective and offers attractive pricing and flexible licensing, providing good ROI for small to medium businesses.
Not needing technical support is even better than good technical support.
When their technical person is online, the quality of service and technical knowledge are very good.
The current technical support by Dell is very good.
Dell Avamar offers very good scalability.
There could always be little things that could still be fixed or improved for stability.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
Its encryption mechanisms are very efficient, helping to secure sensitive data.
The most valuable feature is the instant recovery capability.
The most valuable feature for me is the backup functionality.
| Product | Mindshare (%) |
|---|---|
| Dell Avamar | 1.8% |
| BDRShield | 0.9% |
| Other | 97.3% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 15 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 18 |
| Large Enterprise | 47 |
BDRShield offers seamless backup and recovery, catering to VMware and Hyper-V environments. It's designed for ease-of-use with high efficiency in data management and storage.
BDRShield offers a suite of capabilities designed for effective data protection and recovery. It is known for its user-friendly approach, allowing Java-free agentless backups, and high compression rates that optimize storage resources. central management provides straightforward setup and maintenance, reducing complications. Tailored to suit multi-tenant needs, it seeks to provide comprehensive backup solutions for managed service providers. Incremental backups and quick virtual machine recovery are standout features, alongside a focus on cost efficiency. While users find value in its core functionality, enhancements in customer support responsiveness and an intuitive dashboard are desired. Compatibility with technologies such as Red Hat Virtualization and improvements in data deduplication and cloud storage are areas of growth.
What are BDRShield’s main features?BDRShield is leveraged widely across industries to protect virtual and physical server environments. Its ability to back up crucial applications, databases, and files both on-premises and in the cloud makes it a versatile choice for various businesses. Small to medium-sized businesses benefit from file-level and image-level backups, ensuring data integrity across platforms like VMware, Hyper-V, and ESXi.
Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes
If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.
Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.
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