We use the solution to protect the endpoints.
IT, Networks and Telecommunications Engineer at Hi Tech Informatique
An affordable cloud solution to protect the endpoints
What is our primary use case?
What is most valuable?
Protection is an important feature of Bitdefender.
What needs improvement?
Bitdefender is not recognized by clients in Africa. It could improve its tool and its support to be known by clients.
For how long have I used the solution?
I have been using Bitdefender MDR for three years.
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What do I think about the stability of the solution?
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
Our clients include medium-scale businesses.
I rate the solution’s scalability a seven out of ten.
How was the initial setup?
The initial setup is not complicated. If you’ve documentation, then it is easy. It takes two or three days for 100 endpoints.
I rate the initial setup a six out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a six out of ten, where one is cheap and ten is expensive.
What other advice do I have?
Bitdefender is a very good tool, and it can protect networks efficiently.
One of my clients had an issue with ransomware, and Bitdefender couldn't help to recover the client's files and folders.
I recommend the solution because it is easy to use and cheap. They are doing their best to improve tools for the future.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Bitdefender MDR Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Bitdefender MDR Report and get advice and tips from experienced pros
sharing their opinions.
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