Arctic Wolf Managed Detection and Response vs Bitdefender MDR comparison

Arctic Wolf Managed Detection and Response vs. Bitdefender MDR

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arctic Wolf Managed Detecti...

Ranking in Managed Detection and Response (MDR)

4th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

SOC as a Service (1st)

Bitdefender MDR

Ranking in Managed Detection and Response (MDR)

14th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 5.7%, down from 9.8% compared to the previous year. The mindshare of Bitdefender MDR is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Arctic Wolf Managed Detection and Response	5.7%
Bitdefender MDR	2.4%
Other	91.9%

Managed Detection and Response (MDR)

Featured Reviews

Dan Stepanukha

Network Administrator at a real estate/law firm with 201-500 employees

Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness

The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.

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Jörg Köhler

Owner at AvalisNT AG

Efficient email security and link scanning streamline network protection

One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."

"The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective."

"Arctic Wolf is laser-focused on providing top-notch customer service."

"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."

"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."

"The visibility into our endpoints is huge."

More Arctic Wolf Managed Detection and Response pros

"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."

"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."

"It has a very good cloud console that's easy to use and install."

"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."

"Customer service and support are very good."

"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."

"I would rate the stability a nine out of ten."

"It's easy to use."

More Bitdefender MDR pros

Cons

"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."

"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."

"The implementation process could be a little more streamlined."

"I have heard that the tool doesn't go right to the endpoints."

"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."

"It can sometimes take up to an hour to get notification of a problem and that's a long time."

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"More integrations with various security tools to improve data ingestion would be beneficial."

More Arctic Wolf Managed Detection and Response cons

"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."

"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."

"The automatic backup isn't very big."

"One area for improvement is the user-friendliness of the UI."

"One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information."

"We need more updates as there are always more threats coming."

"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."

"The lack of integration with Microsoft Outlook is a significant drawback."

More Bitdefender MDR cons

Pricing and Cost Advice

"The pricing is fair."

"The pricing is pretty competitive."

"I find their pricing to be reasonable and competitive."

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I rate the tool's pricing a nine out of ten."

"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."

"I would rate the tool's pricing a four out of ten."

"As far as pricing is concerned, I would rate them not expensive, not cheap."

"It varies based on the number of licenses."

"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Government

Computer Software Company

13%

Manufacturing Company

10%

Retailer

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?

The agents give pretty good visibility into what is happening at the endpoint.

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?

My experience with pricing, setup cost, and licensing was very good. It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that ...

What needs improvement with Arctic Wolf Managed Detection and Response?

Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating. Some of the reports from Arctic Wolf Managed Detectio...

What do you like most about Bitdefender MDR?

I like the EDR feature.

What is your experience regarding pricing and costs for Bitdefender MDR?

The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...

What needs improvement with Bitdefender MDR?

CrowdStrike Falcon Complete MDR vs Arctic Wolf Managed Detection and Response

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Product Reports

Arctic Wolf Managed Detection and Response

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Arctic Wolf Managed Detection and Response report

Bitdefender MDR

Download Bitdefender MDR product report

Also Known As

Arctic Wolf AWN CyberSOC

Bitdefender Managed Detection and Response

Overview

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

Arctic Wolf Networks

Managed detection and response (MDR) services identify and limit the impact of security incidents within a customer’s environment.

This service leverages 24/7 monitoring, technologies deployed at the host and network layers, advanced analytics, threat intelligence, and human expertise in incident investigation to remove threat actors from customer environments.

Bitdefender

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

Northstar, SeSa, Greenman-Pederson, TUI Benelux

Arctic Wolf Managed Detection and Response vs. Bitdefender MDR