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Bitdefender MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 2.6%, down from 2.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 7.1%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.1%
Bitdefender MDR2.6%
Other90.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Owner at AvalisNT AG
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"I like the EDR feature."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"It has a very good cloud console that's easy to use and install."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"The most valuable features include email security and web URL scanning, particularly the link scanning aspect."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"Customer service and support are very good."
"We have now selected CrowdStrike Falcon Complete MDR, which is a managed detection and response product that is completely managed by the Falcon US team, and everything is perfectly managed by them."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
"The most valuable feature is AML-based threat detection."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
"It is a cloud-based solution. You can easily scale it."
"CrowdStrike Falcon Complete has stable security."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
 

Cons

"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"The lack of integration with Microsoft Outlook is a significant drawback."
"We need more updates as there are always more threats coming."
"The automatic backup isn't very big."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"Crowdstrike could be cheaper. It's pricier than Carbon Black."
"It should be integrated with AI and ML."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"The initial setup was slightly complex although it's an easier solution."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
 

Pricing and Cost Advice

"As far as pricing is concerned, I would rate them not expensive, not cheap."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"I would rate the tool's pricing a four out of ten."
"It varies based on the number of licenses."
"Pricing is reasonable."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"Falcon Complete isn't too pricy."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"The price of this solution is expensive compared to others solutions."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Retailer
8%
Construction Company
7%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise31
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
 

Also Known As

Bitdefender Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Bitdefender MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.