Technology Process Analyst at a tech vendor with 201-500 employees
Dec 11, 2017
The record linking shows us all of the changes that were implemented during that release, what clients were affected, related incidents and problem records, and important documentation that occurred along the way.
Business Unit Manager at Magnoos Information Systems
Oct 27, 2019
The product is created to service small to medium-sized businesses. Although it can be used in enterprise settings this choice comes down to properly assessing needs.
Service Assurance Manager at a comms service provider with 10,001+ employees
Jan 29, 2020
The solution's business workforce should be much more capable of drag and drop functionality. The solution could be kind-of UI based rather than still being coding based. You still need an administrator profile, and you'll have to code things if you want to use the solution.
Business analyst / Consultant at a consultancy with 1,001-5,000 employees
Mar 3, 2020
It's not user-friendly. Everything is overly complicated. Even for the simplest of tasks, a user will waste time. It requires a lot of clicks and a lot of steps. Often we will have to do the same thing two or three times. It's really bad.
Manager at a manufacturing company with 10,001+ employees
Mar 5, 2020
It's hard to find information about the solution online. We'll sometimes use the internet to look for technical answers, and we won't be able to find it.
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