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BMC Remedyforce [EOL] pros and cons

Vendor: BMC

3.9 out of 5

15 reviews
88% willing to recommend

BMC Remedyforce [EOL] Pros review quotes

ON

Syed Abu Owais Bin Nasar

Software Consultant at ibl-unisys

Sep 8, 2023

The stability is good. There are no bugs.

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Information Security Analyst at a computer software company with 10,001+ employees

May 20, 2021

BMC Remedyforce is a good tracking service in general.

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reviewer1458420

CEO at a tech vendor with 10,001+ employees

Nov 25, 2020

The solution is very flexible.

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BMC Remedyforce [EOL]

Free Report: BMC Remedyforce [EOL] Reviews and More

Learn what your peers think about BMC Remedyforce [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

SB

Chief Technology Officer at a tech services company with 201-500 employees

Aug 23, 2020

The reporting is very good and you can do incident matching.

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Principal Solutions Architect at a tech services company with 51-200 employees

Aug 13, 2020

The feature that we like best is the stability of the product.

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reviewer1295004

Manager at a manufacturing company with 10,001+ employees

Mar 5, 2020

The solution is very good at integrating systems.

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reviewer1068561

Business analyst / Consultant at a consultancy with 1,001-5,000 employees

Mar 3, 2020

If a company needs to expand the solution, they are able to do so. It is quite scalable.

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Jr Software Consultant at a tech services company with 201-500 employees

Feb 16, 2020

The knowledge base is the solution's most valuable aspect. All of the knowledge we need is right at our fingertips.

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Service Assurance Manager at a comms service provider with 10,001+ employees

Jan 29, 2020

The interface and customization are the solution's most valuable features.

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reviewer1261245

OS3 Product Development Lead at a tech services company with 11-50 employees

Jan 15, 2020

It's a stable solution.

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Show 4 more reviews (out of 14)

BMC Remedyforce [EOL] Cons review quotes

ON

Syed Abu Owais Bin Nasar

Software Consultant at ibl-unisys

Sep 8, 2023

They need to make it possible to more easily customize the user interface.

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Information Security Analyst at a computer software company with 10,001+ employees

May 20, 2021

My team finds the search options and the user interface to be really cumbersome.

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reviewer1458420

CEO at a tech vendor with 10,001+ employees

Nov 25, 2020

The look and feel is very dated.

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BMC Remedyforce [EOL]

Free Report: BMC Remedyforce [EOL] Reviews and More

Learn what your peers think about BMC Remedyforce [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

SB

Chief Technology Officer at a tech services company with 201-500 employees

Aug 23, 2020

The ease of customization needs improvement.

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Principal Solutions Architect at a tech services company with 51-200 employees

Aug 13, 2020

The customer service management (CSM) features are in need of improvement.

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reviewer1295004

Manager at a manufacturing company with 10,001+ employees

Mar 5, 2020

It's hard to find information about the solution online. We'll sometimes use the internet to look for technical answers, and we won't be able to find it.

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reviewer1068561

Business analyst / Consultant at a consultancy with 1,001-5,000 employees

Mar 3, 2020

It's not user-friendly. Everything is overly complicated. Even for the simplest of tasks, a user will waste time. It requires a lot of clicks and a lot of steps. Often we will have to do the same thing two or three times. It's really bad.

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Jr Software Consultant at a tech services company with 201-500 employees

Feb 16, 2020

The solution's technical support is in need of a lot of improvement.

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Service Assurance Manager at a comms service provider with 10,001+ employees

Jan 29, 2020

The solution's business workforce should be much more capable of drag and drop functionality. The solution could be kind-of UI based rather than still being coding based. You still need an administrator profile, and you'll have to code things if you want to use the solution.

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reviewer1261245

OS3 Product Development Lead at a tech services company with 11-50 employees

Jan 15, 2020

They need to include more high-end technology, different languages, the kinds of things not yet included in the product.

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Show 4 more reviews (out of 14)

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