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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Boomi iPaaS improves efficiency, cost savings, and faster project delivery, significantly impacting ROI.
The platform provides mature and stable iPaaS functionality, with flexible integration between systems and specific connectors for Salesforce and NetSuite.
Boomi iPaaS offers out-of-the-box connectors, expediting integration with enterprise systems, particularly for order-to-cash processes.
Its low-code and high-configuration capabilities facilitate scalable solutions with over 200 application connectors, supporting efficient integration development.
The integration features of Boomi iPaaS, including data mapping and interface mapping, are valuable for organizing ETL procedures and managing complex integration landscapes.

CONS

Training, documentation, and customer support require significant improvement as support may not be adequately trained.
Stability issues are encountered occasionally, affecting reliability.
Enhancements are needed in API management and master data management, as more mature solutions are available.
There is a need for more configurable functions to minimize scripting and offer more exhaustive functions.
High price is a notable concern, requiring attention.
 

Boomi iPaaS Pros review quotes

it_user628053 - PeerSpot reviewer
Self Employed/Independent at a consultancy
Aug 16, 2017
The iPaaS functionality is very mature. The browser based IDE is also very mature and stable.
it_user631629 - PeerSpot reviewer
System Analyst / Programmer at a logistics company with 501-1,000 employees
Mar 21, 2017
Extremely flexible for any kind of integration between systems.
it_user643635 - PeerSpot reviewer
Specialist - Enterprise Integration at a tech services company with 1,001-5,000 employees
Apr 9, 2017
I really appreciate the on-the-go access through the browser and the B2B integration.
Learn what your peers think about Boomi iPaaS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user668019 - PeerSpot reviewer
Supervisor, Application Development & Integration at RSM US LLP
May 14, 2017
The Salesforce and NetSuite Application specific “connectors” provide a layer of abstraction on top of the SOAP-based APIs to streamline integration development.
it_user669348 - PeerSpot reviewer
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company with 51-200 employees
May 22, 2017
The best features are that it is a cloud-based and a multi-tenant tool.
VM
Dell Boomi Integration Architect at Saidni
Nov 2, 2019
This solution has a user-friendly interface and very good documentation with solutions that helped us in working with the tool efficiently.
reviewer1057632 - PeerSpot reviewer
Digital Challenger at a tech services company with self employed
Dec 12, 2019
This is a fairly easy-to-use tool for integration which can be self-taught for those with a bit of a technical background.
reviewer1245393 - PeerSpot reviewer
Chief Technology Officer - CTO at a tech services company with 11-50 employees
Feb 13, 2020
The solution has a lot of connectors, which is quite helpful.
HS
Technical Director at a tech services company with 51-200 employees
Feb 20, 2020
We work on the flow between systems and the most valuable features for that purpose are the mapping of data, interface mapping, and data integration.
reviewer1271322 - PeerSpot reviewer
Head of Integration and NetSuite DUs at a outsourcing company with 501-1,000 employees
Nov 10, 2020
It is a low-code and high-configuration platform, which is very valuable. Develop once and run anywhere is another useful feature. It also has connectors for more than 200 applications. It provides value for money. Our customers who have implemented this solution have a very high ROI.
 

Boomi iPaaS Cons review quotes

it_user628053 - PeerSpot reviewer
Self Employed/Independent at a consultancy
Aug 16, 2017
There are more mature (dedicated) API management and master data management (MDM) solutions available in the market.
it_user631629 - PeerSpot reviewer
System Analyst / Programmer at a logistics company with 501-1,000 employees
Mar 21, 2017
We encountered stability issues occasionally, one to two times a year.
it_user643635 - PeerSpot reviewer
Specialist - Enterprise Integration at a tech services company with 1,001-5,000 employees
Apr 9, 2017
They should create a custom connector option. With this, they could improve where the user can create the connector, based on their usage.
Learn what your peers think about Boomi iPaaS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user668019 - PeerSpot reviewer
Supervisor, Application Development & Integration at RSM US LLP
May 14, 2017
There is no validation in the mapping profile custom scripting, such as IntelliSense or advanced error checking.
it_user669348 - PeerSpot reviewer
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company with 51-200 employees
May 22, 2017
There are still some areas that need improvement. For example, when updates are going on, the product becomes very slow.
VM
Dell Boomi Integration Architect at Saidni
Nov 2, 2019
Lots of enhancements are needed in the API portal so that the developers can view the definitions, try out the APIs, etc.
reviewer1057632 - PeerSpot reviewer
Digital Challenger at a tech services company with self employed
Dec 12, 2019
The API can use some work to come up to speed with the competition but Dell has plans and is working on resolving that.
reviewer1245393 - PeerSpot reviewer
Chief Technology Officer - CTO at a tech services company with 11-50 employees
Feb 13, 2020
The solution is complex. There's a few items and features that are hard to understand. They should work to simplify the functionality so new users don't struggle.
HS
Technical Director at a tech services company with 51-200 employees
Feb 20, 2020
We would like to see more involvement between Dell Boomi and the end-users to help improve the customer experience.
reviewer1271322 - PeerSpot reviewer
Head of Integration and NetSuite DUs at a outsourcing company with 501-1,000 employees
Nov 10, 2020
They need to introduce more configurable functions to remove scripting or coding. Scripting should be minimized. It should have exhaustive functions. Currently, it lacks in this aspect.