I really appreciate CDW's consistency and persistence in communications. I use the Managed Collaboration platform's dashboard a lot less than I email or call my CDW rep to reach out to them. That's what we appreciate the most over any specific piece of it, that the customer service has been really helpful. It's super-important that Managed Collaboration gives us a partner that can manage a hybrid environment with multiple vendor platforms. I feel that there's nothing I can't throw at them, things involving my job and tech, that they can't do. That's really nice. They're pretty flexible. I haven't had an issue so far where I've asked for something being adjusted, or a subscription being fit to what we need, that hasn't worked out. They've been very flexible regarding our needs, especially because we work pretty slowly getting the ball rolling on things. They've been really good about extending trials and the like. That flexibility means we will have a solution that fits our needs in the future.
