Try our new research platform with insights from 80,000+ expert users

What is Cisco Finesse?

Cisco Finesse mindshare

As of October 2025, the mindshare of Cisco Finesse in the Contact Center Platforms category stands at 3.6%, down from 6.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center Platforms Market Share Distribution
ProductMarket Share (%)
Cisco Finesse3.6%
Amazon Connect19.5%
Genesys Cloud CX18.8%
Other58.099999999999994%
Contact Center Platforms

Top industries

By visitors reading reviews
Government
22%
Healthcare Company
16%
Financial Services Firm
12%
Computer Software Company
7%
University
6%
Educational Organization
5%
Comms Service Provider
4%
Retailer
3%
Legal Firm
3%
Wholesaler/Distributor
2%
Construction Company
2%
Energy/Utilities Company
2%
Manufacturing Company
2%
Pharma/Biotech Company
2%
Non Profit
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Insurance Company
1%
Hospitality Company
1%
Transportation Company
1%
Engineering Company
1%
Wellness & Fitness Company
1%
Media Company
1%
 

Cisco Finesse reviews

We have not yet collected reviews for Cisco Finesse. Share your experience with PeerSpot's community.

Share a review
Below are alternatives Contact Center Platforms solutions to explore: