Try our new research platform with insights from 80,000+ expert users
Cisco Hosted Unified Communications Services Logo

Cisco Hosted Unified Communications Services Reviews

Vendor: Cisco
4.5 out of 5
Leave a review

What is Cisco Hosted Unified Communications Services?

Cisco Hosted Unified Communications Services give businesses and government agencies the benefits of a converged IP communications network without them having to own, manage, or maintain a Cisco Unified Communications System.
Get the Cisco Hosted Unified Communications Services Buyer's Guide and find out what your peers are saying about Cisco Hosted Unified Communications Services and more!
Buyer's Guide
Cisco Hosted Unified Communications Services vs. PanTerra Unified Communications as a Service
March 2026
Get the report
Helped 884,976 peers since 2012

Cisco Hosted Unified Communications Services mindshare

As of March 2026, the mindshare of Cisco Hosted Unified Communications Services in the Unified Communications as a Service category stands at 5.9%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Communications as a Service Mindshare Distribution
ProductMindshare (%)
Cisco Hosted Unified Communications Services5.9%
AT&T Unified Communications as a Service12.3%
West Unified Communications as a Service10.9%
Other70.9%
Unified Communications as a Service
 
 
Key learnings from peers
Last updated Mar 25, 2026

Valuable Features

  • "Enhances your stability while allowing network and company growth while concentrating on security."
  • "Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint."

Room for Improvement

  • "There is always the challenge of the upfront costs and change obstacles which will eventually be overcome by ROI."
  • "Loss of advanced call-control functions such as transfer recall."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cisco Hosted Unified Communications Services Buyer's Guide for additional reliable information.

Cisco Hosted Unified Communications Services customers

IDEALondon, Lone Star College System, North West Redwater

Related questions

  • 5
When evaluating Unified Communications as a Service, what aspect do you think is the most important to look for?

Product Categories

Product Categories
Unified Communications as a Service
 
Cisco Hosted Unified Communications Services Reviews Summary
Author infoRatingReview Summary
Consultant at a integrator with 51-200 employees5.0I found this enhances stability, growth, and security. My main concerns are the upfront costs and change obstacles, though I believe these are eventually overcome by the return on investment.
Developer at a tech company with 51-200 employees4.0I find Cisco Unified Communications Manager a reliable, scalable platform for integrated voice, video, and data communications. It offers good basic call control and productivity features, though I've experienced issues with advanced call control and directory search functions.