What is our primary use case?
We are using Cisco switches for the moment, two backbone switches, and we also have firewalls from Cisco.
We use the solution for networking. We are a graphical company making many designs for Corrugated and Offset and so on, and use the solution for communications.
What is most valuable?
They are very reliable. They don't break. We have some old switches and they're still working.
That's one of the things about Cisco - if you buy Cisco you have a good suite.
It's scalable.
The solution is stable.
What needs improvement?
The solution is costly.
The interface is a bit difficult, and you need to have someone that is trained in Cisco on your team in order to take advantage of it properly.
The solution requires a lot of knowledge and training.
It's hard to configure. You need to understand Command-Line.
The solution is stable.
It scales well.
For how long have I used the solution?
We've used the solution for more than ten years.
What do I think about the stability of the solution?
It is a stable, reliable solution. There are no bugs or glitches. the switches are very robust and last a long time. They do not break easily.
I'd rate the solution four out of five in terms of its stability.
What do I think about the scalability of the solution?
The solution scales well. It's not a problem.
I'd rate the scalability four out of five in terms of how well it expands.
There are about 80 people using the solution in Belgium and 20 in Holland.
How are customer service and support?
We do not use technical support. We have our own person we go to that can help us troubleshoot.
Which solution did I use previously and why did I switch?
We are currently looking into Fortigate. We are investigating which would be a better switch for us. Cisco is becoming too expensive, and Fortigate is easier to configure. We may also move to Barracuda, which is also simpler.
How was the initial setup?
It was complex to set up. We also have some sites in Holland that we needed as well and then we had to make the VM, and so on.
There was one person, knowledgeable in Cisco, that handled the deployment. He deployed the solution in about two days. He also maintains the product.
What about the implementation team?
We have an internal employee that knows a lot about Cisco and was able to help us with the setup and configuration.
What was our ROI?
We have not calculated an ROI.
What's my experience with pricing, setup cost, and licensing?
It's an expensive product. Fortinet, for example, is a bit less. That's true for Barracuda as well.
You don't need to buy a license. If you buy a switch, it's your switch. However, the price to purchase just keeps going up and up.
What other advice do I have?
We're customers and end-users.
We are not on the latest version of the solution.
I'd rate the solution eight out of ten. They are good, yet they are also expensive and difficult to configure.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.