Cisco Prime [EOL] Reviews

Predominantly we have been using Cisco Prime to manage the wireless infrastructure for our enterprise customers. We also use it for pulling critical reports, monitoring alerts, and managing all the configurations of the wireless portfolio.

A customer's biggest problem is usually poor Wi-Fi, especially in meeting rooms or video conferences. Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data, which helps to improve the Wi-Fi experience of the customer. Even if most of the workforce goes back to the office, there would still be a need to connect to an office network using Wi-Fi, not only wired LAN cables.

Cisco Prime is a critical tool which helps us design the Wi-Fi network. If something doesn't work properly, the entire operations team can use it to troubleshoot and discover what went wrong in a particular building or floor.

Cisco Prime is a one-stop place to log in and manage our entire wireless infrastructure. We don't need to log in to individual devices to perform configuration changes, allowing us to pull critical historical reports for the customer. It is an excellent platform if the devices need to be upgraded or downgraded. It helps to maintain a database where we can manage the licenses of all the devices.

They can add 3D wireless maps to Cisco Prime. They can also improve the management of more enterprise devices. There is currently a way to manage more enterprise products, but it's not great. However, it is perfect for managing wireless devices.

Cisco is transitioning away from Prime and is getting replaced by Cisco DNAC, the next generation.

We have been using this solution for about eight to ten years, deployed on-premises. There is no cloud version of this solution, and we are using the latest version, 3.8.

It is very stable. No product on this planet is 100% bug-free, but Cisco Prime is one of the best tools for managing the wireless portfolio of Cisco products.

There are no issues with scalability. It is awesome.

The technical support is good. Cisco Prime has been in the industry for a long time, and many engineers have solid backgrounds.

The initial setup was pretty straightforward, and there is a lot of installation documentation available for free on Google and videos on YouTube. It's a very straightforward process if we consider the memory and CPU utilization. We only need two resources for the deployment, an onsite engineer and somebody working remotely. It took about an hour to deploy.

No maintenance is required, and we just need to ensure the license is valid. We have approximately 17 people using this solution.

There is a great return on investment because it is a centralized management platform where we can deploy to hundreds of locations. Without Cisco Prime, we would have to hire more network engineers to manage our 50 office locations across the globe. So it is an indirect cost saving for hiring employees.

The price of Cisco Prime is higher than Aruba, but the difference is not exponential.

Aruba has a similar product to Cisco Prime. However, Aruba's only advantage over Cisco Prime is its flexibility to host on cloud. With Aruba, you can host on a private or public cloud like Azure, AWS, or GCP.

I rate this solution a nine out of ten. Regarding advice, if a customer has decided to adopt Cisco Wireless, then Cisco Prime is a great choice. However, if they have decided to adopt a different vendor solution for wireless, then Cisco Prime may not be the best choice.

Our primary use case for this solution is for network monitoring and conducting upgrades and we can manage devices in the network. Additionally, we deploy this solution on-premises.

We are planning to move to DNA Center, but we have legacy devices and near versions of devices that support Cisco DNA Center. We run both, but for DNA Center, we don't rely on it. In the future, when Cisco moves all of its device's DNA platforms, we will move from Cisco Prime to Cisco DNA Center.

Cisco Prime is user-friendly, so we are comfortable using it. In addition, we find the ability to monitor inventory and export reports from running networks valuable.

We would like to see the inclusion of detailed alerts. This feature is available in Cisco DNA Centre.

We have been using this solution for one year and are currently using version 3.8.

The solution is stable.

The solution is scalable, but if you want to expand the number of devices that can be used on the server, you will have to upgrade your license.

We have had a good experience with customer service and support which is why we have continued to use this product. However, the technical support depends on the licensing contract.

The initial setup depends on your experience with the specific product. It will not be difficult if you have had previous experience, but if you haven't, it may be difficult. In our case, we had moderate experience with our initial setup.

A solution integrator conducted the initial stages of deployment, but the other stages were completed in-house. Therefore, the time for deployment varies depending on the number of devices managed through Cisco Prime infrastructure for the site. Still, it doesn't take much time because multiple features like network discovery can be run with all the saved parameters.

We have seen a return on investment. When you have a central management plan, it saves a lot of costs. For example, the solution has reduced the resources and time needed to be spent on day-to-day tasks by managing our activities from a central management plane.

The licensing costs are much cheaper compared to Cisco DNA Centre. I rate the licensing costs a five out of ten because it is moderate. It is not too cheap or costly. The solution has a standard licensing fee and no additional charges, but the DNA licensing must be renewed every three, five or seven years.

I rate this solution an eight out of ten. The solution is good and has all the features we require for our environment. My advice to users implementing this solution for the first time would be to opt for Cisco DNA Center because, with time, I believe Cisco will force customers to use Cisco DNA Center because they may retire all other legacy platforms.

We use Cisco Prime for network management, ensuring our network's performance and security. It also helps with project execution and project monitoring.

The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions.

While it is a great solution, some improvements are needed, specifically in the form of more updates and enhancements.

I have been using Cisco Prime for a month.

We have not experienced any issues with the stability of the solution. I would rate the stability as a seven out of ten.

Cisco Prime is quite scalable.

The initial setup is fairly easy. It only takes a few minutes to deploy it.

Overall, I would rate Cisco Prime as a nine out of ten.

We use Cisco Prime to monitor Cisco wireless environment.

The product's most valuable features are monitoring and configuration.

We have been using Cisco Prime for four years. We are using version 3.6.

I rate the product's stability a ten out of ten.

We have one server for Cisco Prime. It supports as many devices as required. We have 1000 users for it in our organization. I rate its scalability a ten out of ten.

I contacted the technical support team for server certification renewal. They are helpful.

Positive

The product is expensive compared to other vendors in the market. Although, from an operational point of view, it is worth the money.

It is a good product. I recommend it to others and rate Cisco Prime a nine out of ten.

We use Cisco Prime for network mapping and surveys. 

Cisco Prime needs to have lower prices and more customization options. 

I have been working with the solution since 2017. 

I would rate Cisco Prime's stability around six to seven out of ten. 

We do not scale the networks very frequently. I would rate it an eight out of ten. My company has less than 10 users of Cisco Prime. 

I would rate the tool's setup a six or seven out of ten and took two weeks to complete. We relied on two people to handle the deployment. 

I would rate the solution's pricing an eight out of ten. 

I would rate Cisco Prime an eight out of ten. 

The solution helps with the management and support of the enterprise network. 

The tool's performance is fine. 

The product needs to improve its stability. 

I have been using the product for more than 15 years. 

I would rate the solution's stability an eight out of ten since I have encountered bugs in the past. 

My company has 30-50 users for the product. 

The tool's setup is easy. One engineer is enough to handle the deployment and maintenance. 

I would rate the product an eight out of ten. 

We use the solution to control the physical service station that is part of the SCADA network. We connect and control them remotely. 

The product's pricing can be cheaper. 

I have been using the product for ten years. 

The solution is stable. 

The product is scalable. My company has 100 users for the product. 

The solution's deployment depends on the experience. It took about three to four months to deploy the product. We have around 10 people who are supervising the materials. 

Our partner in Iraq helped us with the deployment. 

We update the license every five years. 

I would rate the product an eight out of ten. 

We use Prime to manage all our Cisco products like wireless controllers, access points, switches, etc. 

The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification.

Cisco Prime is a little outdated. It will soon be discontinued and replaced by DNA Center, which offers similar functionality.

I have used Cisco Prime for about 10 years. 

I rate Cisco Prime 10 out of 10 for stability. 

I rate Prime eight out of 10 for scalability. Prime is a management tool, so the scalability is there. It's sufficient for our environment. 

I rate Cisco support eight out of 10. Overall, Cisco's support team is knowledgeable. They easily understand our questions and provide solutions fast. However, some of their engineers take longer, so I have to deduct a couple of points. 

Positive

I rate Cisco Prime nine out of 10. All Cisco products come with a quick start guide that tells you every step. The initial installation takes a few hours, but it takes longer to integrate and populate the system to capture all your information. You can complete the deployment in two days. 

I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive. 

I rate Cisco Prime eight out of 10. I recommend it. It's a useful tool for managing large Cisco environments. 

Cisco Prime helps us manage and monitor our network treatment, such as switches, routers, and firewalls. We can see when a module fails, and even push configuration. This is especially helpful when managing a large network of switches, as manual configuration would be difficult.

Cisco Prime provides us with a convenient way of deploying a configuration template to all switches in the network simultaneously. This makes managing a large number of switches much easier and saves time. Additionally, if our network is relatively small, we can use Prime to manage switch logs without the need to purchase additional hardware or software. The solution also has the capability for NetFlow.

Cisco Prime has been around for a long time, and it keeps getting better and better. The solution is the best platform for managing and monitoring switches and routers, even if we have thousands of them. Cisco Prime or DNAC are great options if we're not familiar with automation or scripting languages like Python or Terraform because we can configure devices and push the settings through without needing to know anything about automation or scripting. Managing and monitoring our network is made easy with Cisco Prime, but it is only available for Cisco-based environments.

The stability has room for improvement. I had an issue with the version I was using and it was suggested I upgrade the software to fix the issue. Once I upgraded, the issue I was having was resolved but I now have three new issues.

Cisco can only be used for Cisco environments and is not compatible with other vendors. I would like to have better integration with environments other than Cisco.

I have been using the solution for nine years.

The technical support team is very good.

Positive

We use HP NNMi because we have many of them and it is well-suited for managing Cisco devices. HP NNMi also works well with Moxa switches. For any switch we install, HP NNMi will be able to manage them. Cisco however is only optimized for a Cisco environment.

I give the solution an eight out of ten.

I use Cisco Prime to check the interfaces and links and generate reports. I use the solution to see which locations are down.

What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network.

I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time on the version I use or on the subscription I have available. All I can see on Cisco Prime is the uptime depending on the date range or period I want to have an insight about, so this is an area for improvement in the solution.

If bandwidth usage and consumption data are available, that will help me with my reporting.

I discovered you need another license to see bandwidth utilization data. If Cisco can diffuse that functionality into a single subscription, I can monitor bandwidth usage and see reports and a few other functionalities, which would improve Cisco Prime.

I've been using Cisco Prime for around six months.

Cisco Prime is a stable product. Its stability is eight out of ten.

I've yet to try to scale Cisco Prime.

I've contacted Cisco Prime technical support, and as it can be problematic at times and other times pretty seamless, it's a seven out of ten for me.

Neutral

Cisco Prime was the first solution I used, and then I just supplemented it with a free version of PRTG.

I didn't do the initial setup for Cisco Prime because I just came into the company after the setup.

A third party implemented Cisco Prime for the company.

I've used PRTG and then Cisco Prime.

I have to check the version of Cisco Prime that I'm currently using, but I'm sure it isn't the latest version.

A third party deals with Cisco Prime, which can sometimes be troublesome, though it's pretty seamless at other times.

Up to thirty people use the solution within the company.

I'd tell people looking into Cisco Prime that the decision should be based on what you need the solution for. What are you looking to monitor? It would be best if you also looked into licenses supporting your use case. This is the best way to go about it.

My rating for Cisco Prime is eight out of ten.