No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"Cisco Prime is helpful as it provides us with real-time monitoring, which allows us to be proactive in our environment."
"The solution is not inexpensive but is worth it for large-scale environments because it saves time, prevents manual errors during deployment, and is easier to troubleshoot."
"What attracts customers to Cisco Prime is it is readily available."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"We use the solution to control the physical service station that is part of the SCADA network. We connect and control them remotely."
"The map overview of our campus environment shows the distribution of RF frequency channels and the distribution of a client, providing us with a great idea of where the busier areas are within our environment to allow us to tweak and tune."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"If you need a wireless infrastructure, you cannot go wrong with Aerohive."
"Aerohive has been a very good solution for us, and we have always been able to get great service and great support."
"These devices have allowed our wireless network deployment to go from a 'best-effort' nicety to an 'expected' accommodation."
"Its configuration and deployment are the most valuable."
"Customer service is excellent."
"With all of the resiliency features and ability to scale I never have to worry about whether people can actually get work done."
"We have been able to run State Assessment testing on laptops and iPads this year where in the past this was not even a consideration."
 

Cons

"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"Lacking in integration with a SIEM tool."
"Prime is used for managing all the infrastructure and if it can be integrated with the SIEM tool it could be well managed."
"This is not a scalable solution."
"Cisco Prime is slow at times, we often have to restart the database to run reports or to gain access."
"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."
"The solution is not easy to configure. It's not user-friendly for admins."
"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
"There are still some support issues with the branch routers and the newer version of Hivemanager."
"Pricing is a little high, but I have no complaints with the service or devices themselves."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"Technical support has declined in recent years. Fairly functional however much more difficult than in the past to get escalated to someone that can help investigate specific issues."
"The area that I would like to see improved is searching within Hivemanager."
"A better user interface is needed as it's more complex than other vendor's interfaces."
"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."
"Regional support and training was nearly non-existent and overseas support was always a hot potato with no commitment to solving any issues."
 

Pricing and Cost Advice

"I would rate the solution's pricing an eight out of ten."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The solution is not inexpensive but is worth it for large-scale environments."
"I would rate the pricing of Cisco Prime a seven out of ten."
"We update the license every five years."
"The product is expensive compared to other vendors in the market."
"You need to get special quotes from the company for each order."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"The product pricing is reasonable."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"I am not involved in the price, but I am sure that it is not cheap."
"Bring the cost down."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"Buy near the end of Q4 in order to get a deal."
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Government
11%
Financial Services Firm
7%
Healthcare Company
7%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: July 2026.
908,858 professionals have used our research since 2012.