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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has a good wireless heatmap and search management features."
"The product has a lot of features and capabilities."
"Enables oversight in order to tweak and tune."
"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
"Cisco Prime is a one-stop place to log in and manage our entire wireless infrastructure."
"Technical support is great, and we find them to be helpful and responsive."
"I have found the solution to be scalable."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"Installing a campus-wide WLAN has given us more flexibility in meeting and classroom spaces, and it provides a value-added service for guests."
"The deployment made my life very easy."
"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"HiveManager is incredibly useful for managing APs and switches from one cloud interface."
"We integrated Aerohive into our Cisco-centric environment in 2008 and never looked back."
"These devices have allowed our wireless network deployment to go from a 'best-effort' nicety to an 'expected' accommodation."
"Being a controller-less solution is more cost effective and gives more flexibility."
 

Cons

"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
"We would like to see the inclusion of detailed alerts."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The product's performance monitoring feature could be more intuitive."
"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
"The reporting feature of Cisco Prime should be improved."
"This is not a scalable solution."
"The product's pricing can be cheaper."
"It created a headache trying to deal with several maintenance fees throughout the year."
"Lacks cyber asset tracking."
"When we installed the latest firmware versions on these APs, sometimes we encountered major or minor bugs that would force us to roll back until an appropriate patch was released."
"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."
"The licensing model could be improved."
"In the early days there were some stability issues with the code, but they corrected them quickly."
"The only area of improvement we made ourselves so far is the temporary visitor solution in HiveManager NG which is quasi non-existent."
"The area that I would like to see improved is searching within Hivemanager."
 

Pricing and Cost Advice

"The solution is not inexpensive but is worth it for large-scale environments."
"Cisco Prime is an expensive solution."
"I rate the solution's pricing an eight out of ten."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"You need to get special quotes from the company for each order."
"I would rate the pricing of Cisco Prime a seven out of ten."
"The product is expensive compared to other vendors in the market."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"ExtremeCloud IQ's pricing is high."
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Buy near the end of Q4 in order to get a deal."
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
8%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

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What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
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