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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

Cisco and Extreme are both solutions in the Network Management Applications category. Additionally, 91% of Cisco users are willing to recommend the solution, compared to 97% of Extreme users who would recommend it.
Cisco Prime [EOL]
Read 35 Cisco Prime [EOL] reviews
    91% willing to recommend
    ExtremeCloud IQ
    Read 76 ExtremeCloud IQ reviews
    • 539 Views
    • 398 Comparison Views
    97% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Cisco Prime [EOL] and ExtremeCloud IQ based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications.

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    To learn more, read our detailed Network Management Applications Report (Updated: May 2025).
    Buyer's Guide
    Network Management Applications
    May 2025
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    Helped 851,604 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Cisco Prime [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.5
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    ExtremeCloud IQ
    Average Rating
    8.8
    Reviews Sentiment
    7.3
    Number of Reviews
    76
    Ranking in other categories
    Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
     

    Featured Reviews

    Mohammed Junaid Khatib - PeerSpot reviewer
    If an AP or any wireless device goes into critical mode, the solution sends an alert
    As engineers, we cannot physically monitor all the devices. We cannot go and roam all the floors of every building. For example, say there is a city with four or five companiesthere. An engineer cannot run around to check that all the devices are up and stable. With Cisco Prime, we can go to the monitor tab and check the physical devices. It shows you a list. For example, it will say that there are 10 APs in critical mode at the Las Vegas building. At the New York City site, there are five devices. You can dispatch the engineers to troubleshoot the problem. There's no need to send someone to check every floor. If there is a new deployment, you don't need to physically check the old setup. We only need to add the sitemap to Cisco Prime, input the model numbers of the devices, and verify where each device is located, so we can upgrade.
    Read full review
    KristianLarsen - PeerSpot reviewer
    Helps resolve network-related issues quickly and is reasonably priced
    The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The solution helps with the management and support of the enterprise network."
    "The most valuable feature of Cisco Prime is the heat maps."
    "Cisco Prime, from a management perspective, has good reporting."
    "The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
    "I have found the solution to be scalable."
    "Has a good wireless heatmap and search management features."
    "Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
    "The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
    More Cisco Prime [EOL] pros
    "Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
    "Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
    "The most valuable feature is the centralized management capability."
    "Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
    "What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
    "It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
    "The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
    "App and firewall security at the AP."
    More ExtremeCloud IQ pros
     

    Cons

    "The product's pricing can be cheaper."
    "This solution could be improved if it could monitor configuration changes."
    "We would like to see the inclusion of detailed alerts."
    "The reporting feature of Cisco Prime should be improved."
    "Some improvements are needed, specifically in the form of more updates and enhancements."
    "There is room for improvement in the Access layer."
    "The product's performance monitoring feature could be more intuitive."
    "Cisco Prime needs to have lower prices and more customization options."
    More Cisco Prime [EOL] cons
    "A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
    "The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
    "ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
    "Pricing is a bit expensive."
    "ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
    "They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
    "For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
    "Browser load time for the cloud is long and needs improvement."
    More ExtremeCloud IQ cons
     

    Pricing and Cost Advice

    "The solution is not inexpensive but is worth it for large-scale environments."
    "If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
    "The product's performance monitoring feature could be more intuitive."
    "The product is expensive compared to other vendors in the market."
    "The cost is quite high."
    "I would rate the solution's pricing an eight out of ten."
    "We update the license every five years."
    "The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
    More Cisco Prime [EOL] pricing and cost advice
    "Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
    "This solution offers annual licensing that is middle of the range in terms of cost."
    "There are probably cheaper solutions but we invest for stability and performance for the longer haul."
    "Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
    "I am not involved in the price, but I am sure that it is not cheap."
    "I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
    "The pricing is so cost-effective that it leaves no room for competition with other vendors."
    "Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
    More ExtremeCloud IQ pricing and cost advice
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    16%
    Government
    14%
    Manufacturing Company
    8%
    Educational Organization
    6%
    Computer Software Company
    14%
    Educational Organization
    10%
    Comms Service Provider
    9%
    Manufacturing Company
    9%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
     

    Questions from the Community

    What do you like most about Cisco Prime?
    The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
    See all answers
    What needs improvement with Cisco Prime?
    The product's performance monitoring feature could be more intuitive.
    See all answers
    What is your primary use case for Cisco Prime?
    We use Cisco Prime for centralized configuration management backups and monitoring.
    See all answers
    What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
    Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
    See all answers
    What do you like most about ExtremeCloud IQ?
    The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
    See all answers
    What is your experience regarding pricing and costs for ExtremeCloud IQ?
    The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
    See all answers
     

    Comparisons

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    Compared 12% of the time
    Fortinet FortiManager vs Cisco Prime [EOL] Logo
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    Compared 9% of the time
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    Cisco Meraki Wireless LAN vs ExtremeCloud IQ Logo
    Cisco Meraki Wireless LAN vs ExtremeCloud IQ
    Compared 15% of the time
    Ruckus Wireless vs ExtremeCloud IQ Logo
    Ruckus Wireless vs ExtremeCloud IQ
    Compared 11% of the time
    Ubiquiti Wireless vs ExtremeCloud IQ Logo
    Ubiquiti Wireless vs ExtremeCloud IQ
    Compared 11% of the time
    Cisco DNA Center vs ExtremeCloud IQ Logo
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    Compared 10% of the time
    Aruba Wireless vs ExtremeCloud IQ Logo
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    Compared 7% of the time
    More ExtremeCloud IQ Competitors
     

    Product Reports

    Buyer's Guide
    Cisco Prime [EOL]
    May 2025
    Cisco Prime [EOL] reportDownload Cisco Prime [EOL] product report
    Buyer's Guide
    ExtremeCloud IQ
    May 2025
    ExtremeCloud IQ reportDownload ExtremeCloud IQ product report
     

    Also Known As

    Cisco Prime Infrastructure
    Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
     

    Overview

    Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

    Cisco

    ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

    The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

    Extreme
     

    Sample Customers

    Mohawk Industries, Universidad EAFIT, Halton Healthcare
    Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
    Buyer's Guide
    Network Management Applications
    May 2025
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    We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.