Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."

"Enables oversight in order to tweak and tune."

"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."

"It helps us manage and monitor analytics and fix issues."

"Cisco Prime has been around for a long time, and it keeps getting better and better."

"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."

"Cisco Prime allows us to do a lot of functions with the users and it is flexible."

"Cisco Prime is helpful as it provides us with real-time monitoring. This allows us to be proactive in our environment."

"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."

"App and firewall security at the AP."

"Our transaction polling is now way more secure."

"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."

"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."

"The support organization behind this product is extremely professional."

"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."

"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."

"Cisco can only be used for Cisco environments and is not compatible with other vendors."

"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."

"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."

"They could consider offering more flexible pricing options for their customers."

"This solution could be improved if it could monitor configuration changes."

"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."

"Lacking in integration with a SIEM tool."

"We'd like to have a cloud dashboard from which we can see all devices."

"Their firewall configuration gets funky and it can be difficult to understand."

"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."

"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."

"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."

"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."

"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."

"Certain features only exist or work in certain versions."

"The cost is quite high."

"You need to get special quotes from the company for each order."

"The solution is not inexpensive but is worth it for large-scale environments."

"I would rate the pricing of Cisco Prime a seven out of ten."

"We update the license every five years."

"The product is expensive compared to other vendors in the market."

"I would rate the solution's pricing an eight out of ten."

"Cisco Prime is an expensive solution."

"The product pricing is reasonable."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."

"This solution offers annual licensing that is middle of the range in terms of cost."