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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
77
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (17th)
 

Featured Reviews

ZeeshanAli1 - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 10,001+ employees
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
José Roldan - PeerSpot reviewer
Ingeniero De Preventa at a tech services company with 51-200 employees
Has improved network monitoring with AI-driven insights and centralized device management
The best features of ExtremeCloud IQ include the integration of different vendors in one dashboard, the evolution of the manager, and any devices in networking. The impact of ExtremeCloud IQ on my organization is positive as the deployment is for a hybrid solution, using third-party vendors and cloud solutions for Extreme devices, switches, IP, and access points or SD-WAN solution devices. My IT team is occupied with other jobs, and ExtremeCloud IQ helps with monitoring networking at low costs. For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
"Has a good wireless heatmap and search management features."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The map overview of our campus environment shows the distribution of RF frequency channels and the distribution of a client, providing us with a great idea of where the busier areas are within our environment to allow us to tweak and tune."
"The installation is easy."
"Cisco Prime is a one-stop place to log in and manage our entire wireless infrastructure."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"The most valuable feature is the centralized management capability."
"We have been able to increase the bandwidth accessible to our users ten-fold though RADIUS server authentication with our MS Active Directory."
"What our customers like the most is that this device is so rugged, has very good performance and throughput, and its console is very easy to use with many features, which makes it different from its competitors."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
"I never worry about the WiFi being down."
"Our transaction polling is now way more secure."
"It's extremely easy to deploy, and even our access points are behind the net, not using real public IP, but we can easily add them to the cloud."
 

Cons

"The product's pricing can be cheaper."
"They could consider offering more flexible pricing options for their customers."
"Lacking in integration with a SIEM tool."
"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
"Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place."
"That is unacceptable and it's the biggest downfall of the solution."
"This is not a scalable solution."
"We would like to see the inclusion of detailed alerts."
"I think their bandwidth steering could use some tweaking, in a high density deployment with a lot of 2.4Ghz only clients it causes problems and we had to turn it off in those areas."
"Aerohive's new version of HiveManager, known as NG, while offering new features, still needs development and an ability to migrate from "classic" versions of HiveManager."
"The firewall inside the AP is a little limited in what it can do."
"We can't, for example, see Cisco access points from the dashboard. We can only see Extreme."
"Pricing is a bit expensive."
"I personally think the user interface could do with touching up but that’s being overly critical as I can’t think of anything hardware related that requires improvement."
"Bring the cost down."
"I would like to see a remote phone application for monitoring APs when on the road."
 

Pricing and Cost Advice

"The product's performance monitoring feature could be more intuitive."
"I would rate the pricing of Cisco Prime a seven out of ten."
"The product is expensive compared to other vendors in the market."
"You need to get special quotes from the company for each order."
"We update the license every five years."
"The cost is quite high."
"Cisco Prime is an expensive solution."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"This solution offers annual licensing that is middle of the range in terms of cost."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"The product pricing is reasonable."
"I am not involved in the price, but I am sure that it is not cheap."
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Top Industries

By visitors reading reviews
Government
12%
Construction Company
9%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

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What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: May 2026.
893,244 professionals have used our research since 2012.