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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (16th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The interfaces are a valuable feature."
"The solution is not inexpensive but is worth it for large-scale environments because it saves time, prevents manual errors during deployment, and is easier to troubleshoot."
"Cisco Prime is a one-stop place to log in and manage our entire wireless infrastructure."
"The product's most valuable features are monitoring and configuration."
"Enables oversight in order to tweak and tune."
"The map overview of our campus environment shows the distribution of RF frequency channels and the distribution of a client, providing us with a great idea of where the busier areas are within our environment to allow us to tweak and tune."
"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"We have installed these in around 40 nursing homes and they are working great."
"The most valuable feature is the centralized management capability."
"The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands."
"Customer service is probably the area I am most happy with; Aerohive is easy to get in touch with, quick to answer any questions, and they were very patient with me."
"We integrated Aerohive into our Cisco-centric environment in 2008 and never looked back."
"Overall management / UI is great, there is a lot to it, but it is well organized and relatively simple to use, and the guest user portal and generation of PPSK's has proven invaluable."
 

Cons

"The overall management capabilities of Prime need to be improved."
"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
"That is unacceptable and it's the biggest downfall of the solution."
"Cisco Prime is slow at times, we often have to restart the database to run reports or to gain access."
"The solution can be slow at times."
"I want the tool to improve data visibility."
"The product needs to improve its interface and reporting."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"When we installed the latest firmware versions on these APs, sometimes we encountered major or minor bugs that would force us to roll back until an appropriate patch was released."
"A redesigned UI with better flow and more intuition would make configuration much easier."
"It's not stable."
"From my perspective, they need to add cyber asset tracking."
"Pricing is a little high, but I have no complaints with the service or devices themselves."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"Aerohive configuration management can be little hard to understand for someone who has never worked with it."
 

Pricing and Cost Advice

"I would rate the pricing of Cisco Prime a seven out of ten."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"The cost is quite high."
"You need to get special quotes from the company for each order."
"The product's performance monitoring feature could be more intuitive."
"Cisco Prime is an expensive solution."
"I rate the solution's pricing an eight out of ten."
"I would rate the solution's pricing an eight out of ten."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"I am not involved in the price, but I am sure that it is not cheap."
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"Bring the cost down."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"Buy near the end of Q4 in order to get a deal."
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Top Industries

By visitors reading reviews
Construction Company
12%
Government
12%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

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What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: June 2026.
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