Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."

"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."

"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."

"The hardware Cisco provides is excellent. It's a well-made product."

"Cisco Prime is user-friendly, so we are comfortable using it."

"The product's most valuable features are monitoring and configuration."

"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."

"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."

"This solution's most valuable feature is its short deployment time."

"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."

"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."

"Its configuration and deployment are the most valuable."

"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."

"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."

"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."

"Ability to assign zero trust policies from the user."

"The user interface of Cisco Prime could be more user-friendly and increase its performance."

"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."

"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."

"Cisco Prime could improve the graphical user interface."

"The product needs to improve its interface and reporting."

"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."

"The product's performance monitoring feature could be more intuitive."

"The solution can be slow at times."

"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."

"The product could support multi-vendor infrastructures."

"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."

"Pricing could be improved. It could be lower."

"Browser load time for the cloud is long and needs improvement."

"Integrating the network access control solution can be complex, as it essentially combines two separate products."

"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."

"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."

"You need to get special quotes from the company for each order."

"The cost is quite high."

"The solution is not inexpensive but is worth it for large-scale environments."

"The product is expensive compared to other vendors in the market."

"Cisco Prime is an expensive solution."

"I rate the solution's pricing an eight out of ten."

"We update the license every five years."

"I would rate the solution's pricing an eight out of ten."

"Buy near the end of Q4 in order to get a deal."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"This solution offers annual licensing that is middle of the range in terms of cost."

"I am not involved in the price, but I am sure that it is not cheap."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."