Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"The hardware Cisco provides is excellent. It's a well-made product."

"Cisco Prime is helpful as it provides us with real-time monitoring. This allows us to be proactive in our environment."

"Cisco Prime has been around for a long time, and it keeps getting better and better."

"The solution helps with the management and support of the enterprise network."

"Cisco Prime allows us to do a lot of functions with the users and it is flexible."

"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."

"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."

"Cisco Prime is a good tool for inventory monitoring and wireless management."

"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."

"Its configuration and deployment are the most valuable."

"It is more cost effective and gives more flexibility."

"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."

"The support organization behind this product is extremely professional."

"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."

"App and firewall security at the AP."

"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."

"The solution is not easy to configure."

"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."

"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."

"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."

"The solution can be slow at times."

"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."

"The reporting could be simplified and the information made clearer to the user."

"The product's performance monitoring feature could be more intuitive."

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."

"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."

"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."

"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."

"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."

"Pricing could be improved. It could be lower."

"Their firewall configuration gets funky and it can be difficult to understand."

"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."

"Cisco Prime is an expensive solution."

"I would rate the pricing of Cisco Prime a seven out of ten."

"The product's performance monitoring feature could be more intuitive."

"The solution is not inexpensive but is worth it for large-scale environments."

"I would rate the solution's pricing an eight out of ten."

"You need to get special quotes from the company for each order."

"We update the license every five years."

"The product is expensive compared to other vendors in the market."

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."

"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"I am not involved in the price, but I am sure that it is not cheap."

"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."