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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ExtremeCloud IQ provides centralized management capabilities, enabling remote programming and ease of network administration.
The platform integrates robust security features, including an integrated firewall with DPI inspection, all included in the base license.
It supports a true controller-less approach, making each Access Point 100% independent from the management system.
The solution is highly scalable and flexible, offering exceptional support for multitenant environments and managing thousands of devices across networks.
ExtremeCloud IQ offers innovative automation features such as Wi-Fi auto-configuration, enhancing network efficiency and reliability.

CONS

Firewall configuration can be difficult to understand and the system is expensive compared to alternatives, with potential room for price reduction.
Technical support has been found lacking, with conflicting information and a reluctance to resolve issues effectively.
Browser load times for ExtremeCloud are long, and certain features are only available in specific versions, affecting usability.
Remote monitoring capabilities are requested, such as a mobile app for managing access points.
ExtremeCloud lacks cyber asset tracking and could improve its licensing model, further integrating security features like NAC.
 

ExtremeCloud IQ Pros review quotes

it_user167031 - PeerSpot reviewer
IT Director with 51-200 employees
Dec 3, 2014
I’ve used both Cisco and Meraki extensively and have found Aerohive to offer the best mix between stable hardware and software and ease of setup, deployment, and management.
it_user171972 - PeerSpot reviewer
Network Administrator at a university with 501-1,000 employees
Dec 14, 2014
Since these APs are controller-less they are very dependable and easy to configure.
it_user173682 - PeerSpot reviewer
Sr. Network Systems Engineer at a manufacturing company with 51-200 employees
Dec 18, 2014
With all of the resiliency features and ability to scale I never have to worry about whether people can actually get work done.
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user171210 - PeerSpot reviewer
Principal System Engineer at a tech company with 51-200 employees
Dec 31, 2014
The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands.
it_user174981 - PeerSpot reviewer
Voice Engineer at a comms service provider with 51-200 employees
Dec 23, 2014
For me personally I find the easy web interface for general system maintenance makes the product a joy to work with.
it_user175161 - PeerSpot reviewer
Senior Security and Infrastructure at a tech services company with 1,001-5,000 employees
Dec 23, 2014
Once it is set and working – it is very good solution with wide range of possibilities.
it_user175593 - PeerSpot reviewer
IT Consultant at a tech consulting company with 51-200 employees
Dec 25, 2014
AeroHive provide very good technical support with user guides and technical documentation.
it_user185835 - PeerSpot reviewer
Senior Engineer- Network Consulting at a tech services company with 1,001-5,000 employees
Jan 26, 2015
Flexible configuration, multitude of features, and cloud management are the most valuable features.
AS
System Administrator at a educational organization with 501-1,000 employees
Dec 11, 2015
The management interface is intuitive and easy to navigate, while being powerful and granular in your ability to control the environment.
it_user355089 - PeerSpot reviewer
Systems Administrator, Founder at a tech services company with 51-200 employees
Dec 11, 2015
Customer Service: Our VAR/customer service is very responsive and always goes the extra mile.
 

ExtremeCloud IQ Cons review quotes

it_user167031 - PeerSpot reviewer
IT Director with 51-200 employees
Dec 3, 2014
Ease of setup and deployment, as well as tasks such as application access management, bandwidth throttling, and QoS could be greatly simplified.
it_user171972 - PeerSpot reviewer
Network Administrator at a university with 501-1,000 employees
Dec 14, 2014
When we installed the latest firmware versions on these APs, sometimes we encountered major or minor bugs that would force us to roll back until an appropriate patch was released.
it_user173682 - PeerSpot reviewer
Sr. Network Systems Engineer at a manufacturing company with 51-200 employees
Dec 18, 2014
In the early days there were some stability issues with the code, but they corrected them quickly.
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user171210 - PeerSpot reviewer
Principal System Engineer at a tech company with 51-200 employees
Dec 31, 2014
I personally think the user interface could do with touching up but that’s being overly critical as I can’t think of anything hardware related that requires improvement.
it_user174981 - PeerSpot reviewer
Voice Engineer at a comms service provider with 51-200 employees
Dec 23, 2014
There are some minor bugs in parts of the software which can cause some issues from time to time, but it's like any other piece of software.
it_user175161 - PeerSpot reviewer
Senior Security and Infrastructure at a tech services company with 1,001-5,000 employees
Dec 23, 2014
Aerohive configuration management can be little hard to understand for someone who has never worked with it.
it_user175593 - PeerSpot reviewer
IT Consultant at a tech consulting company with 51-200 employees
Dec 25, 2014
A better user interface is needed as it's more complex than other vendor's interfaces.
it_user185835 - PeerSpot reviewer
Senior Engineer- Network Consulting at a tech services company with 1,001-5,000 employees
Jan 26, 2015
Yes, we had problems integrating it with Novell.
AS
System Administrator at a educational organization with 501-1,000 employees
Dec 11, 2015
I have never really felt their mounting system for the APs is all that good. The plastic plates are a bit flimsy and not well designed.
it_user355089 - PeerSpot reviewer
Systems Administrator, Founder at a tech services company with 51-200 employees
Dec 11, 2015
The initial setup was complex, but no more complex than a similar wireless solution.