Try our new research platform with insights from 80,000+ expert users

Cisco Prime [EOL] vs NetMaster Network Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
NetMaster Network Intelligence
Average Rating
8.4
Reviews Sentiment
8.8
Number of Reviews
5
Ranking in other categories
Network Management Applications (22nd)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
it_user558525 - PeerSpot reviewer
Senior Systems Analyst at a financial services firm with 10,001+ employees
Streamlines quick and effective drill-down into the network stack for better troubleshooting
I would like to see a web-based interface that mimics the ease of doing data traces, similar to something like a Wireshark which is a Windows-based network monitoring tool. Wireshark is fast. I'm an old Windows guy, it's what I know. I think the liability of NetMaster is having to do things through the panels. It's slow to generate traces, and when you're doing a real-time troubleshooting call - when you have to wait 30 seconds for a process to spawn and fire up in order to give data back - 30 seconds is a long time when there's an issue. The user interface is probably the biggest impediment to my success with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime is helpful as it provides us with real-time monitoring. This allows us to be proactive in our environment."
"As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"It helps us manage and monitor analytics and fix issues."
"Enables oversight in order to tweak and tune."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"The interfaces are a valuable feature."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The most valuable features are SNA and IP monitoring, and it has been very easy to define many thresholds, including self-defining baselines."
"I consider NetMaster to be the best-of-breed for network."
"The support has been excellent. It is far and away the best among the products that our team supports."
"Stability-wise, the whole product runs great, especially with the automation; that's where it really shines."
"Otherwise, I think it is one of the better network products out there."
 

Cons

"The solution is not easy to configure."
"There is room for improvement in the Access layer."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"Some improvements are needed, specifically in the form of more updates and enhancements."
"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
"Cisco Prime needs to have lower prices and more customization options."
"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
"I didn't think the SNMP function was easy to set up. That caused some problems with the address space."
"The automation part could use improvement, but I do not do that much with it."
"I think the liability of NetMaster is having to do things through the panels."
"I would like to see a web-based UI (major effort now in progress)."
"I would like to see new release migrations made easier."
 

Pricing and Cost Advice

"I rate the solution's pricing an eight out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"We update the license every five years."
"You need to get special quotes from the company for each order."
"Cisco Prime is an expensive solution."
"The product is expensive compared to other vendors in the market."
"The product's performance monitoring feature could be more intuitive."
"The cost is quite high."
Information not available
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
Ask a question
Earn 20 points
 

Also Known As

Cisco Prime Infrastructure
CA NetMaster Network Management. CA NetMaster, CA NetMaster Network Management for TCP/IP, CA NetMaster Network Management for SNA, CA NetMaster Network Management for TCP/IP
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Tieto
Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: February 2026.
884,933 professionals have used our research since 2012.