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Cisco Prime [EOL] vs NetMaster Network Intelligence comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
NetMaster Network Intelligence
Average Rating
8.4
Reviews Sentiment
8.8
Number of Reviews
5
Ranking in other categories
Network Management Applications (17th)
 

Featured Reviews

AR
Network Engineer at Edmonton Catholic School Board
Has an easy implementation process, but the performance monitoring feature could be more intuitive
The project implementation was easy overall. Adapting Cisco's solutions to our specific environment required effort, as their documentation only covers some network scenarios. The deployment didn't happen all at once; it was staged and controlled to ensure a smooth transition. We started with a small test environment before gradually rolling it out to all campuses. This gradual approach helped mitigate the risk of any issues arising across multiple locations simultaneously, especially on a critical day like Monday morning. We have a team of three executives working on the process. Their job roles included network specialists and a manager. It requires maintenance, which is included in the annual cost. We receive updates and support as part of the renewal process.
it_user558525 - PeerSpot reviewer
Senior Systems Analyst at a financial services firm with 10,001+ employees
Streamlines quick and effective drill-down into the network stack for better troubleshooting
I would like to see a web-based interface that mimics the ease of doing data traces, similar to something like a Wireshark which is a Windows-based network monitoring tool. Wireshark is fast. I'm an old Windows guy, it's what I know. I think the liability of NetMaster is having to do things through the panels. It's slow to generate traces, and when you're doing a real-time troubleshooting call - when you have to wait 30 seconds for a process to spawn and fire up in order to give data back - 30 seconds is a long time when there's an issue. The user interface is probably the biggest impediment to my success with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime allows us to manage all the wireless controllers and access points."
"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
"The technical support team is very good."
"Cisco Prime is very good management-wise, giving you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks."
"The most valuable is the assistance for network support."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"The most valuable feature of Cisco Prime is the heat map."
"Our primary use case for this solution is Assurance; it helps us manage and monitor analytics and fix issues such as poor voice quality, with real-time alert generation for VoIP infrastructure so that, for example, if there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue."
"The most valuable features are SNA and IP monitoring, and it has been very easy to define many thresholds, including self-defining baselines."
"Otherwise, I think it is one of the better network products out there."
"Stability-wise, the whole product runs great, especially with the automation; that's where it really shines."
"The support has been excellent. It is far and away the best among the products that our team supports."
"I consider NetMaster to be the best-of-breed for network."
 

Cons

"Cisco Prime needs to have lower prices and more customization options."
"The product is expensive compared to other vendors in the market."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
"The reporting feature of Cisco Prime should be improved."
"The product needs to improve its interface and reporting."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"They can also improve the management of more enterprise devices."
"I would like to see a web-based UI (major effort now in progress)."
"I didn't think the SNMP function was easy to set up. That caused some problems with the address space."
"I would like to see new release migrations made easier."
"The automation part could use improvement, but I do not do that much with it."
"I think the liability of NetMaster is having to do things through the panels."
 

Pricing and Cost Advice

"I rate the solution's pricing an eight out of ten."
"I would rate the pricing of Cisco Prime a seven out of ten."
"Cisco Prime is an expensive solution."
"The product is expensive compared to other vendors in the market."
"The solution is not inexpensive but is worth it for large-scale environments."
"I would rate the solution's pricing an eight out of ten."
"We update the license every five years."
"The product's performance monitoring feature could be more intuitive."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
8%
Outsourcing Company
14%
Construction Company
12%
Comms Service Provider
10%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
No data available
 

Also Known As

Cisco Prime Infrastructure
CA NetMaster Network Management. CA NetMaster, CA NetMaster Network Management for TCP/IP, CA NetMaster Network Management for SNA, CA NetMaster Network Management for TCP/IP
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Tieto
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: October 2026.
920,929 professionals have used our research since 2012.