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Cisco Prime [EOL] vs HPE Intelligent Management Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
HPE Intelligent Management ...
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Network Management Applications (9th)
 

Featured Reviews

ZeeshanAli1 - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 10,001+ employees
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
Muhammad_Faisal - PeerSpot reviewer
Manager ITSM at Lucky Cement Limited
Achieve seamless network and link monitoring with comprehensive device management
The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them. The really beneficial feature is the link monitoring. I had checked Check Point's product, however, my requirements are better fulfilled by IMC. The main feature is that IMC automatically configures the device for my use. I have over 200 features in my network, and IMC manages the complete environment. Automation is good, but I mainly use it for monitoring. I am too satisfied with this product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime, from a management perspective, has good reporting."
"The most valuable feature of Cisco Prime is the heat map."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"Our primary use case for this solution is Assurance; it helps us manage and monitor analytics and fix issues such as poor voice quality, with real-time alert generation for VoIP infrastructure so that, for example, if there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue."
"The hardware Cisco provides is excellent. It's a well-made product."
"The technical support team is very good."
"Cisco Prime allows us to manage all the wireless controllers and access points."
"It helps us manage and monitor analytics and fix issues."
"The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them."
"The most useful feature is infrastructure monitoring including switches and servers."
"This is far and away the best tool of this type I have ever used."
"We chose HPE for its interoperability with non-Cisco equipment, interoperability with non HP equipment, and customizable, and a deep feature set that Cisco Prime just didn't have because it's focused on Cisco stuff only."
"The most valuable feature is the interface and its ease of use."
"One of the notable advantages is its ability to provide quick responses, especially in critical situations."
"The most valuable feature is the interface and its ease of use."
"The most useful feature is infrastructure monitoring including switches and servers."
 

Cons

"Some improvements are needed, specifically in the form of more updates and enhancements."
"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
"Cisco Prime's initial setup is complex."
"The solution is not easy to configure. It's not user-friendly for admins."
"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
"The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management."
"Cisco Prime could improve the graphical user interface."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"The integration with other network devices needs improvement."
"Technical support is the one area where I have to rate HPE fairly poorly; when we have encountered issues, particularly around inconsistencies in the topology views, getting them fixed can be a cumbersome process."
"The integration with other network devices needs improvement."
"One notable deficiency is the lack of online support for the product."
"It's horrible. 90% of the time we're figuring out the solution ourselves."
"I would like to see additional modules included."
"I face the issue with the integration with links on Fortinet Firewall."
"I face the issue with the integration with links on Fortinet Firewall."
 

Pricing and Cost Advice

"Cisco Prime is an expensive solution."
"The solution is not inexpensive but is worth it for large-scale environments."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"I would rate the solution's pricing an eight out of ten."
"The cost is quite high."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The product is expensive compared to other vendors in the market."
"We update the license every five years."
"There are licensing costs and they are quite expensive."
"The price of this solution is not at all cheap, but it's reasonable compared to SolarWinds."
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Top Industries

By visitors reading reviews
Government
12%
Construction Company
9%
Manufacturing Company
7%
Comms Service Provider
7%
Government
10%
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise24
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with HPE Intelligent Management Center?
I face the issue with the integration with links on Fortinet Firewall. This will be sorted out with the help of IMC, and now I have a modem dialing as per my needs.
What is your primary use case for HPE Intelligent Management Center?
I am using this solution for network monitoring, links monitoring, and complete monitoring of my infrastructure. I also deploy FortiVAF, FortiAnalyzer, and FortiManager as part of a complete securi...
 

Also Known As

Cisco Prime Infrastructure
HPE IMC
 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
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Find out what your peers are saying about Cisco, Fortinet, Hewlett Packard Enterprise and others in Network Management Applications. Updated: May 2026.
893,244 professionals have used our research since 2012.