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HPE Intelligent Management Center Reviews

Vendor: Hewlett Packard Enterprise
3.6 out of 5
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What is HPE Intelligent Management Center?

HPE Intelligent Management Center (IMC) is a comprehensive management platform that was built from the ground up to support the Fault, Configuration, Accounting, Performance, Security (FCAPS) model. It provides features and functions that are designed for comprehensive management of the network infrastructure. IMC was designed to provide the following functions:

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HPE Intelligent Management Center is the #7 ranked solution in top Network Management Applications. PeerSpot users give HPE Intelligent Management Center an average rating of 7.2 out of 10. HPE Intelligent Management Center is most commonly compared to Cisco DNA Center: HPE Intelligent Management Center vs Cisco DNA Center. HPE Intelligent Management Center is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
Network Management Applications
February 2026
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HPE Intelligent Management Center mindshare

As of March 2026, the mindshare of HPE Intelligent Management Center in the Network Management Applications category stands at 4.8%, down from 5.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
HPE Intelligent Management Center4.8%
Cisco DNA Center12.3%
Cisco Catalyst Center6.8%
Other76.1%
Network Management Applications
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

  • "The most valuable function is that the IMC takes an entire backup of my network devices, and I can also redeploy them."
  • "The most valuable feature is the interface and its ease of use."
  • "This is far and away the best tool of this type I have ever used."

Room for Improvement

  • "I face the issue with the integration with links on Fortinet Firewall."
  • "The integration with other network devices needs improvement."
  • "Technical support is the one area where I have to rate HPE fairly poorly; when we have encountered issues, particularly around inconsistencies in the topology views, getting them fixed can be a cumbersome process."

Pricing

  • "The price of this solution is not at all cheap, but it's reasonable compared to SolarWinds."
  • "There are licensing costs and they are quite expensive."

Popular Use Cases

HPE Intelligent Management Center is primarily utilized for network and infrastructure monitoring, patch management, and managing HP products. Users employ it for end-to-end network monitoring, switch and bandwidth oversight, and new firmware deployments. The platform supports efficient user management, equipment backups, and report generation. Network maps are created while overseeing network administration. It integrates with FortiVAF, FortiAnalyzer, and FortiManager for a comprehensive security strategy.

Service and Support

HPE Intelligent Management Center's customer support is often frustrating, with users expressing difficulties in obtaining effective assistance. While some find capable help, many experience knowledge gaps from the support team regarding system functionalities. Users appreciate the platform's development responsiveness to feature requests. Despite limited direct interaction with technical support, users acknowledge the helpfulness of HPE forums. However, the lack of online support remains a disadvantage. Some users manage satisfactory customer service through ticketing systems with competent engineers.

Deployment

Initial setup of HPE Intelligent Management Center is seen as challenging, with users finding it time-consuming and complex, though some describe it as medium difficulty. The need for device readiness is emphasized. While one user reports a straightforward three-month deployment with minimal support, others highlight the necessity for preliminary research. Some environments benefit from easily implementing high security features after initial setup due to default credentials use. One technician typically manages the installation.

Scalability

Some enterprises experience database challenges with HPE Intelligent Management Center's scalability, while others manage thousands of devices without difficulty, utilizing the platform's ability to split functions across multiple servers. Although scalability is achievable, the process might not be straightforward. Additional licenses enable expanded use, and features compete well against alternatives. Users believe the network can be scaled effectively after understanding the deployment process.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Network Management Applications Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business60
Midsize Enterprise27
Large Enterprise67
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
Comms Service Provider
7%
University
6%
Educational Organization
6%
Healthcare Company
5%
Outsourcing Company
5%
Transportation Company
4%
Marketing Services Firm
3%
Construction Company
3%
Financial Services Firm
3%
Recreational Facilities/Services Company
3%
Retailer
2%
Wholesaler/Distributor
2%
Media Company
2%
Non Profit
2%
Hospitality Company
2%
Insurance Company
2%
Real Estate/Law Firm
1%
Performing Arts
1%
Energy/Utilities Company
1%
Consumer Goods Company
1%
Renewables & Environment Company
1%
International Affairs Institute
1%
Logistics Company
1%
Aerospace/Defense Firm
1%
Leisure / Travel Company
1%
Legal Firm
1%
Pharma/Biotech Company
1%

Compare HPE Intelligent Management Center with alternative products

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Learn more about HPE Intelligent Management Center

  • Supports the ITIL operational center of excellence IT practices model.
  • Uses a single-pane management paradigm to enable end-to-end business management of IT services
  • Provides scalability by supporting distributed and hierarchical system architectures, through additional operating system and database support.
  • Uses an SOA model to provide full resource, service, and user management.
  • Enables integration of traditionally separate management tools using a modular design.
  • Enables enterprises to expand their infrastructure management in scale and to seamlessly accommodate new technologies at the same time.

HPE Intelligent Management Center was previously known as HPE IMC.

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Product Categories

Product Categories
Network Management Applications

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HPE Intelligent Management Center Reviews Summary
Author infoRatingReview Summary
Manager ITSM at Lucky Cement Limited4.5I use HP IMC for network monitoring, backup, and automated configuration. It's stable, scalable, and saves me significant time and cost. Though Fortinet integration needs work, I'm very satisfied and rate it 9/10.
Network and Network Performance Monitoring and Diagnostics (NPMD) Expert at Unemployed4.0I use HPE Intelligent Management Center to manage network switches efficiently, benefiting from its user-friendly interface and quick responses in critical situations. However, it lacks diversity in models, safety features, and online support compared to alternatives like SolarWinds.
Network and security manager at SICIO3.5I use HPE Intelligent Management Center for monitoring and deploying firmware. It offers comprehensive functionality, including customizable reports, but is slow when navigating. It supports SNMP for third-party devices but has limited firmware deployment capabilities beyond HPE. Previously, I used Nagios/Centreon.
Network Administrator at a government with 1,001-5,000 employees3.5No summary available
Team Leader Security Operations with 1,001-5,000 employees3.5I use this solution primarily for HP patch management. While the interface is easy to use, I've found stability and integration with other devices need improvement, and it's expensive. I recommend it for HP users, rating it 7/10.
Consultant at a tech services company with 51-200 employees4.5I find IMC an exceptionally versatile NMS with unmatched network interrogation and management, delivering significant ROI. However, weak documentation, poor intuition, and cumbersome technical support make for a steep learning curve.
Network Engineer at a construction company with 501-1,000 employees2.0While offering strong interoperability and stability, I found its setup difficult, ease of use poor, and customer service horrible. Scalability and data retention are also issues, making me now prefer alternatives like SolarWinds.