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Cisco DNA Center vs Cisco Prime [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Monitoring Software (13th), Network Automation (2nd)
Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
Syed Aathif Hussain - PeerSpot reviewer
Impressive reporting and data mining features for time traveling through logs
The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications. The solution is considered legacy and DNAC has overcome it because of centralized controls that allow a complete LAN network to be moved to centralized management. CISCO has suppressed the solution with no new development because they introduced DNAC and favor it rather than modifying the solution to the changing network environment. If this new tool hadn't been introduced, the solution would be improved to include SDWAN and SDA along with its other, better features. The solution's user interface could be improved to align with the changing market that is software-defined and includes graphic interfaces.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The monitoring is very valuable to me."
"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."
"The solution helps in user microsegmentation."
"The monitoring features are very useful for network engineers."
"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
"The most valuable features were the monitoring, maintenance, and configuration."
"The product gives a consolidated view."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"The product's most valuable features are monitoring and configuration."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"Enables oversight in order to tweak and tune."
"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
 

Cons

"I would like is to have a small information pointer available. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"The features of Cisco DNA Center and Cisco Prime could have more parity."
"DNA Center has been on the market for a few years and they need to update it."
"The product has many features that do not work properly."
"It seems to be a little bit more centered toward wireless than wired. You've got more options you can do wirelessly than you can with the wired switches, but it works for what we need it to do. We would like to see a little bit more about the traffic, and we're looking at what's out there to see about that. We are looking at something that might give us a bit more insight into the actual traffic. If they had the full functionality on the wired side, as they do on the wireless side in terms of being able to view traffic and everything, it would be good."
"The tool's IoT integration should be better."
"Cisco could improve the security side of their solutions."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The product's performance monitoring feature could be more intuitive."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"If you look at some of the wireless site-survey tools that are available in the commercial space, Cisco should include similar solutions, which would help our on-plant engineers when they're doing a site survey."
"The overall management capabilities of Prime need to be improved."
"Lacking in integration with a SIEM tool."
"They can also improve the management of more enterprise devices."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
 

Pricing and Cost Advice

"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"The price could be better. It's a very expensive tool."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"Cisco DNA Center is too expensive."
"Our licensing agreement is for three years."
"The tool's licensing may not come across as something that may be friendly for users."
"We get a yearly license at the time we buy the product."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"You need to get special quotes from the company for each order."
"I would rate the pricing of Cisco Prime a seven out of ten."
"Cisco Prime is an expensive solution."
"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
"The product's performance monitoring feature could be more intuitive."
"The product is expensive compared to other vendors in the market."
"The solution is not inexpensive but is worth it for large-scale environments."
"We update the license every five years."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
16%
Government
14%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
 

Also Known As

DNA Center
Cisco Prime Infrastructure
 

Overview

 

Sample Customers

Information Not Available
Mohawk Industries, Universidad EAFIT, Halton Healthcare
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: May 2025.
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