Name: Cisco Secure Access
Brand: Cisco
Rating: 4.2 (18 reviews)

AnikIslam

Senior Executive at a import and exporter with 10,001+ employees

May 19, 2024

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An easy to access and user-friendly solution for authentication

Pros and Cons

"The most valuable feature is the authentication feature."

"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."

What is our primary use case?

We use the solution for authentications and accounting services.

How has it helped my organization?

We use the tool in the Finance and IT sectors. We provide Cisco Secure Access solutions to various clients, including government agencies, to enhance network security.

What is most valuable?

The most valuable feature is the authentication feature.

For how long have I used the solution?

I have been using Cisco Secure Access for two years.

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What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good. More than 50 admin users use this solution. I rate the solution’s scalability a ten out of ten.

How are customer service and support?

I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days. With our live chat options or by contacting a specialist directly, we were able to address any issues. Additionally, Cisco provides resources and lessons that can be beneficial in such situations.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive. It costs around 25,000-30,000 per year. There is an additional cost for monitoring, setup, or hardware.

What other advice do I have?

In the Secure Access process, we manage authentication for corporate data, resources, and user policies to ensure that transactions are conducted securely. This involves verifying user identities and ensuring access is granted only to authorized individuals.

Sometimes, authentication takes only two or five minutes. Cisco is easy to access and is user-friendly. There is a brand policy, value, and nearability.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Rakesh Chaudhari

Network security engineer at a computer software company with 1,001-5,000 employees

Sep 16, 2024

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User-friendly and easy to manage by administrators

Pros and Cons

"I would rate the scalability a ten out of ten."

"It is expensive."

What is most valuable?

It's user-friendly and easy to manage by administrators, and the performance is very good. The security is good.

We can manage security, user channels, and all the functions on the Cisco feature, including VLAN and more.

What needs improvement?

Cisco Secure Access have to improve the security points.

For how long have I used the solution?

I have been using it for the last five years.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

There are around 200 people who use it in my company. We use firewall for WANs and Access Points is for the internal network. And there's guest Wi-Fi for guest flow.

I would rate the scalability a ten out of ten.