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Cisco Secure Access vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Ranking in Cloud Access Security Brokers (CASB)
7th
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th)
Cisco Secure Access
Ranking in Secure Web Gateways (SWG)
6th
Ranking in Cloud Access Security Brokers (CASB)
3rd
Ranking in Secure Access Service Edge (SASE)
5th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
43
Ranking in other categories
Firewalls (11th), ZTNA (6th), Domain Name System (DNS) Security (2nd)
Prisma Access by Palo Alto ...
Ranking in Secure Web Gateways (SWG)
4th
Ranking in Cloud Access Security Brokers (CASB)
1st
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
 

Mindshare comparison

As of March 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 2.3%, up from 1.6% compared to the previous year. The mindshare of Cisco Secure Access is 3.6%, up from 1.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 11.8%, down from 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks11.8%
Cisco Secure Access3.6%
iboss2.3%
Other82.3%
Secure Access Service Edge (SASE)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Kartik Amin - PeerSpot reviewer
Network Operations Engineer at Redex IT Limited
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Technical support is pretty sharp and very responsive."
"It was a very easy product to install. It can be deployed very fast."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"This product is solid, fairly easy to use, and reliable."
"Our security posture has improved significantly with Cisco Secure Access."
"After implementing Cisco Secure Access, I observed complete automation, a complete Zero Trust architecture, and complete automation of security."
"It is very flexible, a very competitive solution, very helpful, and very secure; it includes everything a business needs, and the pricing is also available."
"We have a dedicated account team, so we've got all the people we need to engage with if there's an issue."
"I find it an amazing product, and as it is an upgrade for Umbrella, it has all the good sides of Umbrella while removing some bad sides."
"The biggest return on investment from Cisco Secure Access, from my perspective, is the end usability from a client perspective."
"The best features Cisco Secure Access offers include stability, and with 4,000 people using it and not many tickets, Cisco Secure Access has positively impacted my organization by providing stable VPN access to the data center, leading to measurable outcomes with fewer tickets."
"The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC)."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"With this solution, they are able to protect themselves, and also with data at rest, it has helped to protect against the propagation of malware from the cloud to the premises."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"To quarantine and clean a malware file provides a lot of security."
"From an audit or security perspective, the solution has been very stable so far."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The dashboards for local use could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"It is expensive."
"We don't have any good tools right now, which is a problem."
"The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco."
"We did run into an issue with URL filtering where it would not filter a site properly. It took months to resolve by Cisco, but that is the only hiccup I would say there has been."
"Cisco Secure Access is stable and reliable if certain features are not used. Initially, SSL decryption was enabled, where certificates are decrypted, and when that was turned on, the performance was very unpredictable, plummeting significantly."
"The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"The licensing is confusing."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"Lacks a hybrid model which has API plus in-line security."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"For what you get, it's a fair price in comparison to other products."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"Compared to other products, the price is slightly high."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
6%
Construction Company
6%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise27
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Secure Access?
My experience with the pricing, setup cost, and licensing for Cisco Secure Access is that it is part of our security ...
What is your primary use case for Cisco Secure Access?
Cisco Secure Access serves as a replacement for customers' old VPN solutions while increasing security through Zero T...
What advice do you have for others considering Cisco Secure Access?
The AI access feature of Cisco Secure Access is really interesting. I do not think it is really there yet; the produc...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Cisco Secure Access vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.