Cisco Secure Access Reviews

Our main use cases for Cisco Secure Access are security and managing access.

Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network.

Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards.

The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats. 

The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security. Cisco Secure Access has benefited my organization by allowing people to connect 24/7, ensuring reliability. Managing Cisco Secure Access through its single cloud-managed console is easy.

Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black. 

I've been using Cisco Secure Access for a few years now. They changed the name, though I'm not certain when the name change occurred. I would estimate at least a few years of usage.

I would assess the stability and reliability of Cisco Secure Access as overall good. I have not experienced any downtime, crashes, or performance issues.

Cisco Secure Access scales with the growing needs of my organization. It adapts each year as more people and devices are getting connected. The process of increasing usage is smooth.

I would rate them an eight out of ten because it's always hard to get very good resources immediately. It always takes escalations to get someone who really knows how to help out. I feel good about the customer service.

We switched from Palo Alto.

I was not a part of the deployment.

We have seen ROI with Cisco Secure Access. We had to switch from a different product, and there was a significant cost reduction. We're able to get many of the licenses down compared to the previous product that we used. We had many more licenses before moving to Cisco Secure Access.

For what you get, it's a fair price in comparison to other products.

We are, in general, a Cisco shop. We went for it because it integrates with the rest of the Cisco products that we have. We didn't consider other solutions.

My advice to other organizations considering Cisco Secure Access is that they should definitely give it a try. It's overall a good product. If you have other Cisco products, it integrates efficiently, and if you need any visibility or easy manageability, it's a very good product. 

Cisco Secure Access overall is a great product. I would rate it an eight out of ten.

I use Cisco Secure Access for VPN resources in my day-to-day work to implement the VPN tunnel to the data center.

The best features Cisco Secure Access offers include stability. With 4,000 people using it and not many tickets, Cisco Secure Access has positively impacted my organization by providing stable VPN access to the data center.

This stability has led to measurable outcomes, as we have fewer tickets.

Cisco Secure Access is good, and I feel nothing more is needed for improvement. I chose a rating of nine out of ten because of the zero downtime, but that is nearly not possible, and I cannot tell you what to do better.

I have been using Cisco Secure Access for eight years.

Cisco Secure Access is good, and I feel nothing more is needed for improvement.

With 4,000 people using it and not many tickets, Cisco Secure Access has positively impacted my organization by providing stable VPN access to the data center.

I will contact our partner manager if the vendor has any questions or comments about my review.

Neutral

We do use VPNs in Cisco Secure Access, and we already have Zero Trust, which has influenced our transition.

Cisco Secure Access is deployed in our own on-premise data center.

We are a partner of this vendor, which represents our business relationship beyond being just a customer.

The stability has led to measurable outcomes, as we have fewer tickets.

We do use VPNs in Cisco Secure Access, and we already have Zero Trust, which has influenced our transition.

We do use VPNs in Cisco Secure Access, and we already have Zero Trust, which has influenced our transition.

I would evaluate the AI access feature of Cisco Secure Access for providing deep visibility and control over AI applications, tools, and large language models by saying we will keep an eye on it and talk to our partner manager about the use cases of the AI implementation. My advice to others looking into using Cisco Secure Access is that it is a good solution. I gave this review a rating of nine out of ten.

Cisco Secure Access has many features, and I want to clarify whether the discussion pertains to Cisco ISE or the Cisco client, as the new product name created some confusion with other Cisco products. The solution allows users to connect with our organization's assets from anywhere in a secure manner by providing controls, including firewalls and URL filtering, to deliver comprehensive security for our users and protect them from advanced malware and harmful websites. Overall, its purpose is to safeguard our users during access to our infrastructure on the cloud.

The no-cost migration tools from Umbrella have assisted in streamlining our security policy migration. We also have the cloud to manage all of these products, which works very well for us. We have comprehensive rules from Umbrella, acting as our main firewall. We also implement controls on application control, URL filtering, allow lists, and destination lists to permit or block specific access, including our domain. Therefore, this is very helpful to streamline the implementation for Cisco Secure Access.

Regarding the AI Access feature, I used to use OpenAI, but I will try Cisco's AI tools next time to search for logs. I have tried one, and I think it is very good at allocating logs and knows exactly where the product is and where the issue is. I find it very helpful for us.

I have not yet used the Experience Insight feature, powered by ThousandEyes, but I will do so next time.

I have used the AI assistant feature in Cisco Secure Access. I find it very helpful for viewing logs, analyzing logs, and assisting with issue resolution whenever I am searching for issues. The replies I receive are very quick, professional, and helpful for us.

I am using the Hybrid Private Access feature for varying the enforcement location for ZTNA private traffic. We provide access for our users while enforcing security using these features. It is very good technology overall, and Cisco simplifies it for us and for their customers.

I have tried integrating Cisco Secure Access with Identity Intelligence; we have a trial license for it, and we have gained insights from this license. It is very good and helps us to identify and protect our digital assets. We are considering a decision to purchase this after trying it for the first time.

I have used the policy verification feature to help reduce policy misconfigurations. It acts as a health check for policy configurations and is a powerful tool that recommends settings and configurations for policies.

The effectiveness of AI supply chain risk management is currently under testing. One of my team members is configuring this or working on it, but it is still under evaluation.

What I like the most about Cisco Secure Access is that it has continuous updates for signatures for advanced ransomware; for example, Cisco Umbrella also does this. We can implement controls to prevent access to newly observed domains, with Cisco providing signatures and this information as quickly as possible compared to other vendors. This means if a new website can be malicious and contain ransomware, Cisco ensures that we have immediate information about it. It is fast to gather more information about ransomware and malware, including newly observed domains. Thus, we can say that Cisco provides updated signatures rapidly.

While it is not technically a downside, I think Cisco Secure Access needs more marketing, and the licensing cost should be bundled with other products. This approach would enhance marketing effectiveness, but technically, I do not believe the solution is missing anything.

I have been working with Cisco Secure Access for more than six months.

I have not experienced any lagging, crashing, or downtime; we have gone more than six months without any issues. It is very good.

It is not practical for me to comment on scalability; we have just our one-year product. However, according to the licensing model, I believe it provides scalability.

I have contacted their technical support before, and I consider Cisco TAC to be very professional and very good.

Positive

The initial deployment of Cisco Secure Access is easy, and as it is very common from Cisco, they have a very professional team.

Cisco TAC is very helpful and professional. I reached out to them one day, not during the implementation but after we implemented this product along with other Cisco products. They are a very professional and supportive team.

Cisco Secure Access always requires monitoring for updates and signatures, similar to a health check, but not intensive maintenance. It is very good and very stable. I provide this product with an overall rating of ten out of ten.

I use Cisco Secure Access for the Cisco Secure Firewall or for two-factor authentication that we have. For VPN-based access, I consider Cisco Secure Access, and Secure Client is what we are using for Cisco to connect to the VPN.

There are two different things we use: one is Cisco Secure Client and the other one is Cisco Secure Edge. That is for the different police department also.

Cisco Secure Access is what our proprietary includes, so everything we have a license to, and there is nothing much that we have to put any additional amount toward. That is one of the benefits I can see.

For our growing needs in the organization, Cisco Secure Access scales pretty much to 80 percent right now.

I have been using Cisco Secure Access for two years, as of my knowledge, because that is how I got to know about it.

I assess the stability and reliability of Cisco Secure Access as very good right now. I have no complaints so far.

I would rate Cisco Secure Access a nine regarding how it scales with our growing needs of an organization.

Regarding customer service and technical support for Cisco Secure Access, there are some problems, but I think it is based upon the user's requirement but nothing from the IT department. I should rate it a 10 out of 10.

My experience in pricing, setup costs, and licensing for Cisco Secure Access has gone up right now.

I find Cisco Secure Access pretty interesting. Overall, Cisco Secure Access is pretty good so far using it. I have no questions or complaints to report. I would rate this product a 10 overall.

My main use cases for Cisco Secure Access are usually selling to city departments and to businesses as well, so just getting access to it, but mainly just management of it.

I like the dashboard feature of Cisco Secure Access the most, just how simplistic it is and user-friendly, with everything on one page as well.

The benefits I have experienced from the identity-based security measures of Cisco Secure Access are quite significant, and I find them to enhance our security.

I believe Cisco Secure Access can be improved, but I cannot specify which additional features should be included in the next release.

I have been using Cisco Secure Access for roughly just a year and a half, two years.

I assess the stability and reliability of Cisco Secure Access as high, having not experienced any downtime, crashes, or performance issues.

Cisco Secure Access scales tremendously with the growing needs of our organization.

I have not had to expand usage of Cisco Secure Access quite yet, as we are a pretty small town.

I would evaluate my customer service and technical support experience with Cisco Secure Access as a 10 or nine, 10.

On a scale from one being the worst and 10 being the best, I would rate my customer service and technical support probably about a nine, because there are other people that are better, I would say.

Prior to adopting Cisco Secure Access, I was using another solution like Unifi, Ubiquiti, which is also an option just for the smaller companies.

I have seen a return on investment with Cisco Secure Access.

I mean, we ran our own ROIs with Cisco Secure Access and were able to offer it to our clients and customers depending on that, but because of the security, I would say a return on it was achieved, depending on the amount of how big of an order we do.

My experience with the pricing, setup costs, and licensing of Cisco Secure Access is that we recently signed a bulk order, so everything is pretty straightforward and adaptable depending on the type of equipment.

Before selecting Cisco Secure Access, I also considered other solutions such as Meraki, Catalyst, and others.

Granular access controls in Cisco Secure Access have helped with managing my user permissions.

I cannot provide any examples at the moment for how the granular access controls are utilized.

I measure the impact of the detailed analytics from Cisco Secure Access on my understanding of network vulnerabilities as pretty effective.

I cannot provide any examples of how the features of Cisco Secure Access have benefited my organization.

I would not say necessarily that I deployed Cisco Secure Access. I just offer it, but I would say just having a limited amount of people who have access to it worked well.

I do not know exactly which cloud provider we would use if it were a public or hybrid cloud for Cisco Secure Access.

My advice to another organization considering using Cisco Secure Access is that there is a reason the cost is high, because of the security, but other than that, that is really it. I have given this review an overall rating of 10.

For Cisco Secure Access, my main use cases are the DNS functionality. Previously, we used Umbrella in the DNS stack functionality, and currently, we are using Cisco Secure Access.

Cisco Secure Access benefits my company by being a platform that integrates more than one solution, making it possible for us to have other solutions in the same platform, allowing us to manage SWG, the DNS part, and firewall.

The feature of Cisco Secure Access I appreciate the most is the DNS functionality. It's the main function that we are using currently. 

The impact Cisco Secure Access has on protecting my company from threats such as phishing and ransomware is significant. 

We utilize it extensively, especially the DNS part, which is very important. Even when we educate our users, the attackers become more advanced each day. They sometimes can use emails and other methods to attempt to attack our company, and Cisco Secure Access can help us protect our users, especially with the incredible DNS part.

The best part of managing Cisco Secure Access through its single cloud management console is that we can purchase as needed and add more products to this platform as necessary, within our budget. 

My perception of Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally the QUIC protocol, is that the platform is very complete, and the objective is to deliver a full stack of resources regarding security. We are offering this solution to our clients, and the adoption rate is incredibly high. They are very satisfied.

I have noticed that in recent years, particularly over the last year, Cisco has significantly improved the platform by consolidating more solutions within the Cisco Secure Access ecosystem. It is important for Cisco to bring more products. For us and our clients, it is easier to have a single pane of glass to manage all the solutions when discussing security. The platform being in the cloud also makes it easier as we don't have to have something on-premise in our environment for the solution.

We have numerous integrations, including Splunk and other solutions that can be integrated into the same platform. This is particularly beneficial when discussing the solution's benefits.

The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process.

Improving Cisco Secure Access is difficult for me to discuss in detail as I'm not the administrator of the platform. 

I have been using Cisco Secure Access for more than two years, since it was launched.

Regarding the stability and reliability of Cisco Secure Access, at least in Brazil, we don't hear about availability or stability problems. If a client has issues with the internet connection, it might not be the best way to deliver the solutions, however, this is a worldwide situation. We don't have problems with internet connections, especially in the offices, so it is not a problem.

Cisco Secure Access scales effectively with the growing needs of my company because we are talking about a cloud solution. It is easy to scale as necessary, especially when we discuss the DNS functionalities. 

We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.

I don't have direct experience with customer service and technical support, as I don't work in the administration of the solution. TAC is a worldwide service recognized as fantastic. We also have experience with other hardware and software, and my understanding of it is good. It provides good service.

Positive

My company did not consider other solutions before choosing Cisco Secure Access. We are a Cisco partner. 

However, our clients always evaluate other solutions. We work extensively to show the value of the solution since we have competitors, however, Cisco Secure Access has the advantage of delivering multiple solutions in the same single pane of glass.

We had a migration from Cisco Umbrella. There were some problems. However, the process now is easier as the solution is in the cloud and we can add more solutions and activate them in the portal. It's easy now. 

The biggest return on investment when using Cisco Secure Access is consolidating multiple solutions into a single pane of glass. We have competitors offering alternative solutions; however, they don't deliver the same level of integration as Cisco, which consolidates all solutions simultaneously through a single console.

Regarding pricing, the setup cost, and the licensing of Cisco Secure Access, being from Brazil, the cost for us is a very important point. Sometimes we show the solution for our clients, but the price can be problematic. 

We try to overcome this challenge by presenting the value and importance, especially for today's infrastructure to have more security, avoiding downtime, loss of data, and similar issues. The Cisco products are amazing, but especially in Brazil, when discussing the price, it remains a challenge.

We're a Cisco partner.

On a scale of one to ten, I rate Cisco Secure Access a nine.

My clients' use cases for Cisco Secure Access involve both business and technical purposes.

Cisco Secure Access is a zero trust network access solution that I propose mostly for network access so clients can access the network or their cloud platform for workload.

One of the strongest parts of Cisco Secure Access is that along with Cisco SD WAN solution, I propose this as a bigger advantage in access and the DNA for secured access while roaming users to the SD WAN tab.

It is very easy to manage Cisco Secure Access through a single cloud console because along with Cisco DNA architecture, it connects smoothly, and Cisco provides two methods: the catalyst SD WAN solution and Meraki.

It helps to secure standard applications.

When speaking about improvements for Cisco Secure Access, the licensing structure is an area of concern, as many users struggle to understand how it works.

I see technical limitations and challenges on the Catalent DMA solution, especially when integrating it with the SD WAN fabric, and it could be easier to integrate the tools.

In terms of features and capabilities for Cisco Secure Access, it could improve user-friendliness for the Catalyst dashboard, whereas Meraki scores ten out of ten for user experience.

I started working with Cisco Secure Access almost three years back, as I am working with Cisco SoC.

From my two decades of experience with Cisco, I find the solution to be stable.

Cisco Secure Access is generally a scalable product.

My experience with Cisco customer service is satisfactory.

I would rate my experience with Cisco support as a nine.

I am working with a couple of competitors' products for the same use case.

The installation procedure for Cisco Secure Access is case-to-case and depends on the customer workload, which allows for proper study based on customer instructions.

Based on ROI, Cisco Secure Access is worth the investment, as it is a core security product that allows customers to measure their ROI effectively.

In terms of cloud security and SD WAN security, Cisco leads, but in the firewall area, Fortinet is ahead.

My role is that of an integrator with Cisco Secure Access.

Cisco Secure Access integrated with Cisco Talos collaborates effectively, as I see that Cisco Talos has a much higher level of signature intelligence than the competition.

I would say Cisco Secure Access has a huge impact on protecting the company from threats like phishing and ransomware, as Talos provides all the necessary features to mitigate spam, phishing attacks, and offers sophisticated security measures at the gateway and system level.

All these functions will work based on the customer use case, and if the customer uses the SaaS platform, it will help to securely access web applications.

I would say it is beneficial.

The main negative point I see is related to the licensing structure.

I can give Cisco Secure Access an overall score of ten based on my satisfaction with the product.

My main use case for Cisco Secure Access is remote access.

As an aerospace company, security is highly important for us, and we have various security schemas across the company. We try not to treat everybody as the highest schema, so Cisco Secure Access gives us the ability to detect and put users where they need to go and not just shove everybody into the whole secure area.

I find the posture checking feature of Cisco Secure Access the most valuable, and I also appreciate the ability to tag clients to place them into the right segment.

We're just getting started with Zero Trust Network Access, and we have a long way to go in that aspect. We haven't expanded any usage; more of the posture and things we've done more with technology.  

They've protected us from threats like phishing and ransomware.

The only improvement I see for Cisco Secure Access is the way that we're using it; we're not fully integrating it into our client consoles, which affects the user experience. That's more of an internal issue than a Cisco issue. 

I struggle with the integration of CASB functionality for exposing Shadow IT within our organization. As a company of engineers, they tend to do smart things and just go around you, so it's always a challenge for us.

Regarding the integration with Cisco Talos, it's something that we're not utilizing as best as we can. We should leverage Talos more. 

From a licensing perspective, Cisco can improve. It gets very complicated about what's included and what's not included. The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better.

I have been using Cisco Secure Access for seven years.

Cisco Secure Access has been pretty stable. I can't really speak to downtime or performance issues much; I know we've had a few. I don't have the details to say whether it was a Cisco problem or an internal issue.

The way that we're using Cisco Secure Access today, it doesn't scale with the growing needs of our organization, however, if we leveraged more of the cloud services, it would fit better.

I don't really get involved with customer service and technical support. From a cloud team perspective, I'm aware of generally how we approach it. On a scale of one to ten, I would give customer service and technical support an eight.

Positive

Prior to adopting Cisco Secure Access, I have used another solution.

I wasn't involved in the deployment of Cisco Secure Access. That said, I'm not aware of major issues.

I don't see ROI with Cisco Secure Access right now; it's more of an internal issue. We have too many access platforms, and we need to consolidate. If we could solidify our access platform and eliminate non-duplication, the ROI would look much better than it does right now. That's our problem, not a Cisco issue.

I don't get involved in pricing scenarios; however, from a licensing perspective, Cisco can improve. It gets very complicated about what's included and what's not included.

We're definitely looking at more SaaS-based solutions such as Zscaler and Palo Alto before selecting Cisco Secure Access, dabbling in them yet never fully committing.

We did not purchase the solution via AWS Marketplace.

We consider a change since we're trying to achieve a user experience that's lighter weight. 

I'm not an administrator, so I can't really speak to the ease or difficulty of managing Cisco Secure Access through a single cloud-managed console.

I would advise other potential customers or organizations considering Cisco Secure Access to take a closer look. They've added some features in the last year or so that have advanced significantly. They've caught up from the market where other people were ahead of them. I rate Cisco Secure Access seven out of ten.

Our business is in energy. We are using it to provide protection for different remote energy sites and for all the data that we transfer from the solar, wind, and hydrocarbon sites.

Cisco Secure Access interacts pretty easily with another platform that we have in place. The interaction with other platforms has been pretty easy. This was the reason for implementing this product.

Cisco Secure Access has protected our company against threats such as phishing or ransomware, as we have seen it successfully address various cybersecurity vulnerabilities. In the next couple of years, we are aware of an increase in attacks or other risks, with Cisco continually improving its protective measures for customers.

The integration with Cisco Talos has influenced our organization's threat detection and response capabilities positively, as we collect different data information not only for operations but also for purposes such as VIPs and information detection records that we have in storage. We have seen it interact pretty well with the data that we use for different purposes.

The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer. 

We have implemented the Zero Trust Network Access feature of Cisco Secure Access in our OT environment, which is the operational section or protection network. From my perspective, Cisco Secure Access has helped our company in securing standard applications with a rating of nine out of ten.

In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I see benefits from features offered by competitors, which could enhance the Cisco experience if adapted thoughtfully.

I have been using Cisco Secure Access for around seven years.

The stability and reliability of Cisco Secure Access are very stable.

Cisco Secure Access scales with the growing needs of our company. If Cisco continues to offer improvements every year with its products, we would be inclined to renew our solution each year. However, if we feel that the product doesn't meet our expectations, we are open to change.

My experience with customer service and technical support for Cisco Secure Access has been good. We deal with different products in the US, Europe, and Latin America. We believe that the level of customer support has met our expectations.

Positive

We used another brand previously, which offered protection at a level but had its limitations, leading us to elaborate on choosing Cisco for the better offerings it provides.

We have third-party vendors. It is a good option to get implementation support from Cisco. 

We have a hybrid deployment model with the AWS cloud.

From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.

The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers.

We have been implementing different tools over the past months for protection and security against AI and new technology coming from the cloud.

In terms of Cisco Secure Access's ability to provide secure access via standard HTTP2 and optionally QUIC protocol, I expect that Cisco will improve these features and protocols over the next couple of years. I expect that Cisco will continue to prove itself as we see other technologies doing similar work.

Overall, I would rate Cisco Secure Access a nine out of ten.

The main use cases for Cisco Secure Access involve secure access to the network, as they've had some history with malware, ransomware, and things like that. They are focused on better control for remote users and access to the network.

The ease of use for end users is always a big deal. We don't want to make it too hard for them. We're currently working on an end-to-end secure access solution. We are invested in Cisco, but there are other vendors involved as well, and trying to develop a holistic strategy has been a challenge for us. We have to avoid over-securing to the point where it becomes problematic, as too many hoops for users to jump through is always a challenge. It has to be easy because if it's not easy to use, they won't use it or will find back doors to it, which is a problem. That's where we're at with it.

It works well. It hasn't broken. While I don't know enough about all the features yet, it hasn't caused us any problems.

This is my first time in healthcare after being in commercial space for a long time. It's always a challenge because we can't just turn stuff off as we could in the commercial space, since it may interfere with patient care. It takes longer to understand what's going on, so anything that could help give us a faster understanding of what's happening, why it's there, and if it's a risk to us would be helpful. We don't have any good tools right now, which is a problem.

I have been using Cisco Secure Access for two months or so.

Cisco Secure Access has been good for stability and reliability; it hasn't crashed in the two months I've been using it.

We have a dedicated account team, so we've got all the people we need to engage with if there's an issue. It makes deploying in a larger enterprise a very easy choice. Having that backing is a comfort because, for more point-specific products or vendors, if you don't know who's going to stand behind them after you turn the lights on, that can be a concern. Cisco ensures support for the technology you use.

Positive

You have to have a good ROI and a compelling story with finance; I've definitely seen that. I came from Amazon, so it was a complete 180-degree turn. Not to say that there were unlimited funds at Amazon, but you didn't have to tell the story as richly. I was on the fulfillment side. Even if it didn't seem fully vetted, but appeared to make sense or had potential to improve speed and delivery, they bid on it pretty early.

It's different here. They want it thoroughly vetted with a deeper ROI. We need to understand the cost of an hour of outage at a hospital, which, at least here, they don't know. However, at Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour. We have to do a better job of that in our organization, and once we can clarify those points, we will achieve some of the wins needed to get things done.

Cisco is a rock-solid company and a leader in the network space, and I believe they will always provide the right level of support. 

I would rate Cisco Secure Access an eight out of ten.