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Accenture SAP Services vs Avantra comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Accenture SAP Services
Ranking in SAP Service Providers
1st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Avantra
Ranking in SAP Service Providers
15th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (53rd), Server Monitoring (28th), IT Infrastructure Monitoring (52nd)
 

Mindshare comparison

As of March 2026, in the SAP Service Providers category, the mindshare of Accenture SAP Services is 12.9%, up from 12.6% compared to the previous year. The mindshare of Avantra is 2.0%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SAP Service Providers Mindshare Distribution
ProductMindshare (%)
Accenture SAP Services12.9%
Avantra2.0%
Other85.1%
SAP Service Providers
 

Featured Reviews

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Mani Velayudhan - PeerSpot reviewer
Manager, SAP Basis at The Scotts Miracle-Gro Company
Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability
In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.
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Top Industries

By visitors reading reviews
Consumer Goods Company
23%
Retailer
19%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
10%
Computer Software Company
9%
Energy/Utilities Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

Information not available
 

Sample Customers

Bacardi, Loblaw Companies Limited, Vodafone
Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit